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Sheraton Surabaya Hotel and Towers
Jalan Embong Malang 25-31, Surabaya, Indonesia
Most Popular
Other
Jalan Embong Malang 25-31, Surabaya, Indonesia
Hotel Description
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 0.8 mi (1.3 km) from BG Junction and 1.5 mi (2.4 km) from Hero Monument and November 10th Museum. Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 441 square feet (41 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
You need to know
- 24-hour pool access
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 19 years old
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
19
Optional fees
- Fee for buffet breakfast: approximately IDR 340000 per person
- Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
- Valet parking fee: IDR 50000 per stay
- Rollaway bed fee: IDR 786500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Description
Jalan Embong Malang 25-31, Surabaya, Indonesia. See map
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Hotel Description
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 0.8 mi (1.3 km) from BG Junction and 1.5 mi (2.4 km) from Hero Monument and November 10th Museum. Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 441 square feet (41 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
You need to know
- 24-hour pool access
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 19 years old
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 340000 per person
- Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
- Valet parking fee: IDR 50000 per stay
- Rollaway bed fee: IDR 786500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Highlights of your stay
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Wheelchair accessible
ATM/banking
Concierge services
Shopping on site
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Limo or town car service available
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 3
Conference space size (feet) - 441
Conference space size (meters) - 41
Number of meeting rooms - 8
Tennis on site
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Conference center
Outdoor tennis courts - 1
Snack bar/deli
Access to nearby outdoor pool
Free self parking
Valet parking (surcharge)
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Terrace
Infant/toddler toys
24-hour pool access
Water dispenser
Shopping mall on site
Vegetable garden
Ballroom
Banquet hall
Children's games
Children's toys
Health or beauty spa nearby
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Rooftop garden
Energy-saving switches
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic stirrers
Biodegradable/compostable stirrers
Water-efficient showers only
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces - 15
Registration desk height (inches) - 47
Registration desk height (centimeters) - 119
Elevator door width (inches) - 59
Elevator door width (centimeters) - 150
Stairwell handrail height (inches) - 20
Stairwell handrail height (centimeters) - 51