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Hotel Description
Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is by the ocean, within a 5-minute drive of Wildlife Habitat and Flagstaff Hill. This beach hotel is 1.5 mi (2.5 km) from Four Mile Beach and 2.4 mi (3.9 km) from Crystalbrook Superyacht Marina. Make yourself at home in one of the 295 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Port Douglas? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a bus station shuttle.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately AUD 48.00 for adults and AUD 24.00 for children
- Airport shuttle fee: AUD 43.00 per person (one-way)
- Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
- Valet parking fee: AUD 20.00 per day
- Crib (infant bed) fee: AUD 25.0 per night
- Rollaway bed fee: AUD 85.0 per night
- Credit card charges are subject to a surcharge of 1.95 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
Portuguese
Korean
Japanese
English
Chinese (Mandarin)
Italian
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
Picnic area
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Wedding services
Pool umbrellas
Billiards or pool table
Grocery/convenience store
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 5
24-hour business center
Conference space size (feet) - 12917
Conference space size (meters) - 1200
Number of meeting rooms - 7
Golf course on site
Tennis on site
RV, bus, truck parking
Number of outdoor pools - 12
Conference center
Outdoor tennis courts - 2
Free self parking
Valet parking (surcharge)
Computer station
Number of bars/lounges - 2
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Pool cabanas (surcharge)
Pool sun loungers
Terrace
Pro shop
Clubhouse
Art gallery on site
Ballroom
Bus station shuttle (surcharge)
Golf cart
Golf clubs (equipment)
Walkway to water
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Coworking spaces
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