Sereno Hotel
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Removed from My wishlist
Hotel Description
Located in San Cristóbal de las Casas (Barrio de La Merced), Sereno Hotel is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center. Stay in one of 6 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested. The front desk is staffed during limited hours.
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Special Instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age:
18
Optional fees:
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
Av. 16 de Septiembre No. 22, San Cristóbal de las Casas, Mexico, United Mexican States. See map
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Hotel Description
Located in San Cristóbal de las Casas (Barrio de La Merced), Sereno Hotel is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center. Stay in one of 6 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested. The front desk is staffed during limited hours.
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Contactless check-out is available
- Essential workers only - NO
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Dining services
Concierge
Spa
Entertainment
Smoking areas
Other
Garden
Spa services on site
Front desk (limited hours)
Full-service spa
Designated smoking areas
Snack bar/deli
Number of bars/lounges - 1
Terrace
Hosted evening meal
Wheelchair accessible – no
Food and water bowls
Smooth flooring in public areas