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07 May 2025
Wednesday
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08 May 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Tower Isle, Sea Shell Palms is connected to a shopping center, a 3-minute drive from Rio Nuevo Battle Site and 13 minutes from Island Gully Falls. This hotel is 6.9 mi (11 km) from James Bond Beach and 7.6 mi (12.2 km) from Mystic Mountain. Make yourself at home in one of the 30 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private furnished balconies or patios. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Cash deposit required

Events/parties not allowed

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: 11:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 7:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
Special Instructions
The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Property Registration Number 57966414
Minimal age
18
Optional fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Other

Hair salon

Concierge services

Hiking/biking trails nearby

Laundry facilities

Garden

Free breakfast

Designated smoking areas

Number of restaurants - 2

Number of meeting rooms - 1

Number of outdoor pools - 1

Snack bar/deli

Free self parking

Terrace

Trampoline

Fully fenced

Secured parking

Outdoor furniture

Wheelchair accessible – no

Well-lit path to entrance

Hotel reviews

8.4
Excellent65 Verified Reviews
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Cleanliness8.6/10
Service9.0/10
Comfort8.0/10
Condition8.0/10
Amenities7.8/10
10/10
Exceptional
Stephanie, 26 Jan 2025
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Breakfast every morning was amazing!!

10/10
Exceptional
maria, 24 Jan 2025
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⭐️⭐️⭐️

10/10
Exceptional
Theresa, 20 Jan 2025
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My husband and I really enjoyed our stay at Sea Shell Palms. The staff were amazing! Everyone was friendly and welcoming from security to housekeeping. They were approachable and helpful, especially Richardo, what a gentleman. Thank you guys for everything, we can’t wait to come back again. I also want to shout out Duplate restaurant on the plaza for accommodating us and preparing special meals for my husband, we appreciate your hospitality. The breakfast was wonderful every day, thank you.

2/10
Poor
Yanikee, 06 Jan 2025
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I never got the password for the wifi and was without service.

10/10
Exceptional
Helen, 31 Dec 2024
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This was my second stay at Sea Shell Palms. My first experience in May was very positive, so when I returned to Jamaica, I knew I wanted to stay here again. It is near Ocho Rios. Tower Isle is quiet and Sea Shell Palms offers great value for the cost. The rooms are clean and comfortable. Guests select what they would like for breakfast the day before and it is delivered to your door in the morning- delicious and filling. Everyone at Sea Shell Palms is friendly and the balcony with chairs is a nice place to sit and relax, read, and talk with staff and other guests. In front of the hotel is a plaza with everything I needed- grocery stores, restaurant, ice cream shop, pharmacy, post office, and church. When I was at Sea Shell Palms in May, they were working on putting in a swimming pool. When I returned in November, the pool was ready and I enjoyed swimming laps. So my stay was even better this time.

10/10
Exceptional
Jason, 29 Dec 2024
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Nice cozy comfortable and clean the convenience of an all encompassing studio apartment with the feel of a suite. The staff was great especially the security. My new fav place to stay in Jamaica

4/10
Poor
Kevin, 17 Dec 2024
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1st let me say that the people that worked the property was nice and one of them even saved my life (jade), 2nd was the fact that there is nothing to eat in the area if the one restaurant closes, 3rd if venture to far away from the property and the locals realize that you're not from there, you may not make it back to your room, 4th the water is turned off at about 6pm and that's that, 5th if your toilet and shower work at the same time than you have a winning room, over all I'm all for supporting local businesses wherever i might visit but i like to eat and i would like not to be robbed by the pool, although they do have security and they are visible on the property but if you leave to go to the store you're basically on your own. Dont make tge mistake i made, go to a resort.

8/10
Excellent
Sansophia, 15 Dec 2024
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Hot water was not hot; TV could not get local channel Overall not a bad place to stay. Security Guard on duty wore many hats, and did a good job.

10/10
Exceptional
tatiana, 25 Nov 2024
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Properly was wonderfully peaceful and accommodating to me and my child. We had the suite and it was conveniently stocked every cleaning dat with watwr and juice as needed. Cleaning was grewat. Wifi acess was great. Water pressure and temperature was amzong. Definitely would recommend to all who want somewhere cozybto stay for a short time or extended stay. Plus the complementary breakfast everyday was delish! Thanks Seashells. Iwill be coming back soon

10/10
Exceptional
Renee T, 18 Nov 2024
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House keeping didn’t check on us or clean much but if we asked for help they did come

8/10
Excellent
christopher, 13 Nov 2024
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Easy check in. Clean rooms.

6/10
Fair
ETHEL, 07 Nov 2024
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My dislike was my room was not clean for 4 days and the kettle taken from my room and when I speak the young lady told me she cannot control the behavior of the staff neither can i control my husband or children. That comment was very personal all because I have a complain about the service. I had to check out 1 day early because I felt violated so i need my refund back . Please confirm my complaint and send my refund back to my card. Thank you

10/10
Exceptional
Donald, 01 Nov 2024
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Staff was very friendly and facility was very clean .I enjoyed my stay

8/10
Excellent
Lydia, 30 Oct 2024
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The property is highly recommended.

10/10
Exceptional
Dionne, 18 Oct 2024
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The property was clean, and breakfast was delicious.

10/10
Exceptional
Kimberly, 17 Oct 2024
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The staff

8/10
Excellent
Maximina, 09 Oct 2024
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I liked & enjoyed my 1bdrm suite. It was beautiful & very comfy. The TV in the bdrm wasn’t working for the 1st 2 days. But they came & fixed the problem. The pool was a beautiful nice size. 3ft-6ft. But the surrounding of the pool was gravel, dirt & rocks…

10/10
Exceptional
Kelrick, 05 Oct 2024
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The staff was very welcoming and helpful. The breakfast was great. The pool was very big and spacious. Overall I will definitely book here again 10/10

10/10
Exceptional
Venessa, 13 Sep 2024
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I enjoy my time there

8/10
Excellent
VENECIA, 04 Sep 2024
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Jamaican full breakfast was great. Staff very helpful.

8/10
Excellent
Amanda, 31 Aug 2024
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Only issue we really had was the water is shut off at 8-10pm each night We were not told about this And we like to shower before bed each night Once we asked about the water issue They happily fixed the issue and we had water each night after Great room, breakfast is good Staff are very friendly and helpful

8/10
Excellent
The Real, 31 Aug 2024
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I went to sea shell palms for my birthday weekend it was great the pool is nice rooms are clean bed comfortable and friendly staff. I must say a security guard was very nice to me I think his name cue r something he took me to the room and ensure I was ok the night I came to the hotel I will come back to visit

6/10
Fair
Jon, 27 Aug 2024
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The room was clean, staff was friendly and service was good. The property itself is in need of some renovations which I am sure is in the plans.

10/10
Exceptional
Nichola, 25 Aug 2024
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Definitely would recommend. Felt like home away from home

8/10
Excellent
Rapheal, 18 Aug 2024
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Enjoy my stay, Rapheal

10/10
Exceptional
Tyrone, 01 Jul 2024
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Its a very relaxing and you have a peace of mind.

8/10
Excellent
Fabian, 01 Jul 2024
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The staff is very good , but the water pressure was very very low in the bathroom , the property is under some renovations which is very good , because the room that we stayed in can have some modern make over update , large flat screen tv , slide standing showers etc etc but the stay was very good just need some modern upgrades

8/10
Excellent
Donna, 29 Jun 2024
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The property is undergoing construction

8/10
Excellent
Tamara, 25 Jun 2024
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Amazing staff! Ms. Meek was friendly, helpful and informative. She made my stay exceptional. Mr. Murray provided quick answers to all my questions and was very knowledgeable about the area. The Driver Ritchie is the most safest and patient driver I've ever rode with. They all made my stay wonderful!

8/10
Excellent
Leon, 24 Jun 2024
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The location is really nice and quiet but the building need renovation and the bed too small

10/10
Exceptional
ROSE MARIE, 16 Jun 2024
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My experience was beyond excellent. I enjoyed staying here. The staff was so great they welcome us with a clean smile.

8/10
Excellent
nadine, 11 Jun 2024
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Speedy check in. Safe, quiet area with friendly staff.

8/10
Excellent
Kazeem, 11 Jun 2024
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Great place to be

It was amazing, probably the best staff I have encountered, they were considerate, helpful and available.

8/10
Excellent
Brownman, 08 Jun 2024
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Staff where well mannered and helpful

8/10
Excellent
S, 07 Jun 2024
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Just right

Just right for what it was needed for. Breakfast in the more was nice.

8/10
Excellent
Dalini, 28 May 2024
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My stay was only for a couple of hours. Although it was one of the few options available due to calling just one hour ahead of time, staff was quite helpful, pleasant, rooms were quite basic (as expected), but very clean. Breakfast was delivered to the room. Good choice for a quick stay.

8/10
Excellent
Rebecca, 23 May 2024
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The staff was amazing

10/10
Exceptional
Helen, 12 May 2024
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Sea Shell Palms is located behind a shopping center. It is easy to find from the main road. My room was very clean and comfortable. There is a refrigerator, microwave, cups, plates, spoon, and tea in the room. Breakfast is delivered to the room each morning and the restaurant, ice cream shop, and supermarkets are close by in the shopping center. I sat outside on the veranda and enjoyed the ocean breeze while I read and ate. The staff was very pleasant and helpful. They knew a wonderful driver who took me to the beach and other areas. During my 8-night say, the hotel was working on adding ground floor rooms and a swimming pool. I had a great stay and look forward to staying at the Sea Shell Palms again.

8/10
Excellent
Shanyka, 23 Apr 2024
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Although the property is under reservation the rest of the property is beautiful especially the garden areas. Can't wait for the pool and jacuzzi to be ready in the next few months.

10/10
Exceptional
Mark, 19 Apr 2024
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The property is secluded but does have quick and easy access to restaurant, supermarkets and shopping.

8/10
Excellent
Dale, 15 Apr 2024
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The room and tv

8/10
Excellent
Keneson, 13 Apr 2024
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It was amazing overall. Excellent room and service

10/10
Exceptional
Keneson, 06 Apr 2024
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The staff was very friendly, the room was cozy and nice. There was some refreshments in the room for our convenience. Our time spent was great. Thanks sea shells

10/10
Exceptional
Lisa, 04 Apr 2024
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Nice and peaceful place great breakfast very nice staff !!

6/10
Fair
Beverley, 01 Apr 2024
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Bed and Breakfast...tvs.. no instructions ...

4/10
Poor
Dudley, 31 Mar 2024
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No restaurant, no tv service, Wi-Fi did not work. Boring.

10/10
Exceptional
Lisa, 29 Mar 2024
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Nice place

Nice place to stay… it’s Quiet & clean staff was very nice .. Big up Mr Greene the security guard !!

10/10
Exceptional
Hugh, 23 Mar 2024
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Area was very secure. Staff was extremely helpful.

10/10
Exceptional
Shaneka, 23 Mar 2024
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It was a very pleasant experience. The security guard did a great job helping me get checked in. He suggested sugar pot beach which I really liked. The apartment was clean and spacious. My choice of Jamaican style Breakfast (mackerel run dung) was excellent

10/10
Exceptional
Lawrence, 04 Nov 2023
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Excellent value for money for my short stay need. Checkin staff and security were very personable and engaging. Would definitely recommend to others

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