Hotel Masam

Name: Hotel Masam
Address: 11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, 77400, MX
Telephone: +5203333379833
Rating: 7.6

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11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, Mexico, United Mexican States. See map

Free WiFi

Concierge

Beach services

Smoking areas

Banquet facilities

+12 more

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Hotel Description

With a stay at Hotel Masam in Isla Mujeres (Centro - Supmza 001), you'll be a 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes by foot from North Beach. This hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8.5 mi (13.7 km) from Ultramar Ferry Puerto Juárez. Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs are provided. The front desk is staffed during limited hours.

Hotel policies

Check-in from3:00 PM

Check-in by11:00 PM

Check-out by12:00 PM

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Private host property

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals not allowed

Cleaning and safety practices

Contactless check-out is available
Cashless transactions are available
Essential workers only - NO

You need to know

No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

Special Instructions

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Optional fees

Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Highlights of your stay

Most Popular

Free WiFi

Concierge

Beach services

Smoking areas

Banquet facilities

Other

Concierge services

Front desk (limited hours)

Wedding services

Designated smoking areas

Designated smoking areas (fines apply)

Rooftop terrace

Beach towels

Reception hall

Wheelchair accessible – no

Well-lit path to entrance

Number of stairs to reach property - 3

Tile flooring in public areas

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