Sandos Playacar All Inclusive

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With a stay at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be a 5-minute drive from Playacar Golf Club and 6 minutes from Xaman Ha Aviary. This all-inclusive property is 2.2 mi (3.5 km) from Quinta Avenida and 2.2 mi (3.6 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 819 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Sanitation services: MXN 85 per night
• A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

Minimal age

18

Optional fees

• Airport shuttle fee: MXN 2100 per person (one way)
• Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Italian

Spanish