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Sandos Caracol Nature Resort & Water Park All Inclusive
Carretera Cancún Chetumal Km. 295, Playa del Carmen, Mexico, United Mexican States
Most Popular
Other
Carretera Cancún Chetumal Km. 295, Playa del Carmen, Mexico, United Mexican States
Hotel Description
Located in Playa del Carmen (Corasol), Sandos Caracol Nature Resort & Water Park All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square. Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
By ocean
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Pets not allowed
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Sanitation services: MXN 85 per night
- A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The water park will be closed one day a week for preventative maintenance. The water park is open from 10:00 AM to 5:00 PM for adults and from 9:00 AM to 6:00 PM for children.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 008-007-006283/2025
Minimal age
18
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Spanish
Amenities
Description
Carretera Cancún Chetumal Km. 295, Playa del Carmen, Mexico, United Mexican States. See map
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Hotel Description
Located in Playa del Carmen (Corasol), Sandos Caracol Nature Resort & Water Park All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square. Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
By ocean
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Pets not allowed
Cleaning and safety practices
- Essential workers only - NO
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Sanitation services: MXN 85 per night
- A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 008-007-006283/2025
Minimal age
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
Other
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Golfing nearby
Coffee/tea in common areas
Laundry facilities
Garden
Personal motorized watercraft on site
Health club
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Porter/bellhop
Skydiving nearby
Windsurfing nearby
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Children's club
Designated smoking areas
Pool umbrellas
Billiards or pool table
Number of restaurants - 7
Tennis on site
Waterslide
Number of outdoor pools - 2
Number of hot tubs - 5
Outdoor tennis courts - 1
Snack bar/deli
Turkish bath/Hammam
Free bicycles on site
Fitness classes on site
Ecotours on site
Hiking/biking trails on site
Kayaking on site
Parasailing on site
Playground on site
Sailing on site
Scooter/moped rentals on site
Scuba diving on site
Snorkeling on site
Yoga classes/instruction on site
Free self parking
Number of bars/lounges - 9
Number of poolside bars - 2
Number of swim-up bars - 1
Free water park access
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Beach volleyball on site
Beach yoga on site
Terrace
Banquet hall
Wheelchair accessible – no
Upper floors accessible by stairs only
Padel court on site
Outdoor padel courts - 1
Pickleball court on site
Outdoor pickleball courts - 1