Sandals Royal Bahamian - ALL INCLUSIVE Couples Only
8.0

Excellent

766 Reviews

West Bay Street, Nassau, Bahamas. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
+83 more
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Hotel Description

With a stay at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only in Nassau (Cable Beach), you'll be within a 15-minute drive of Cable Beach and Junkanoo Beach. This all-inclusive property is 0.1 mi (0.1 km) from Lucayan Archipelago and 0.6 mi (1 km) from Baha Bay Water Park. Make yourself at home in one of the 404 air-conditioned rooms featuring refrigerators and iPod docking stations. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

Hotel policies

Check-in from3:00 PM
Check-in bymidnight
Minimum check-in age18
Check-out by11:00 AM

No rollaway/extra beds available

No cribs (infant beds) available

Children not allowed

Minimum guest age is 18

By ocean

EarthCheck

Caters to adults only

Professional property host/manager

Pets not allowed

Service animals not allowed

Cleaning and safety practices

  • Essential workers only - NO

You need to know

  • Children 17 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Special Instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property caters to couples, including same-sex couples. Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property caters to couples.

Minimal age

18

Spoken Language

German

English

French

Amenities

Highlights of your stay

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Non-smoking

Business facilities

Banquet facilities

Transportation services

Other

Elevator

Free airport transportation

Wheelchair accessible

Hair salon

Concierge services

Gift shops or newsstand

Shopping on site

Conference space

Laundry facilities

Arcade/game room

Garden

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Picnic area

24-hour front desk

Business center

Limo or town car service available

Full-service spa

Spa treatment room(s)

Sauna

Wedding services

Pool umbrellas

Billiards or pool table

Number of restaurants - 10

Tennis on site

Number of outdoor pools - 7

Conference center

Outdoor tennis courts - 2

Snack bar/deli

Fitness classes on site

Kayaking on site

Rowing or canoeing on site

Sailing on site

Scuba diving on site

Snorkeling on site

Volleyball on site

Windsurfing on site

Free self parking

Number of bars/lounges - 8

Number of beach bars - 1

Number of swim-up bars - 1

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

Beach volleyball on site

Terrace

Water dispenser

Couples/private dining

Proposal/romance packages available

Ballroom

Banquet hall

Horse riding nearby

Wheelchair accessible – no

Vegetarian breakfast available

Organic food

Humane animal treatment

Locally-owned & organized tours & activities

Showcase for local artists

Locally-sourced food on site (80% or more)

At least 80% of all lighting comes from LEDs

Vegan menu options available

Vegetarian menu options available

Comprehensive recycling policy

No single-use plastic soda bottles

No single-use plastic stirrers

Biodegradable/compostable stirrers

No single-use plastic straws

Biodegradable/compostable straws

No single-use plastic water bottles

Reusable cups only

Reusable tableware only

Water-efficient showers only

Guest reviews

What others are saying
8.0

Excellent

766 Verified Reviews

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Cleanliness
8.6/10
Service
8.2/10
Comfort
8.4/10
Condition
8.2/10
location
9.0/10
Neighborhood
8.2/10
Quality
8.4/10
Value
7.4/10
Amenities
7.8/10
10/10

Exceptional

04 Aug 2025
Montel
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We rate this Sandals Resort 5 Stars!!⭐️⭐️⭐️⭐️⭐️ From the moment we arrived, until our day of departure, the customer service, excellent professionalism, very responsive housekeeping, tasty restaurants, and Vegas-style entertainment was awesome!! Jonathan, our Concierge, was very friendly and helpful in scheduling our restaurant appointments and off-site activities for the entire week, including getting “butler service” for our private cabana on Sandal’s beautiful white sandy beach area. I highly recommend Sandals for your next stay and vacation…we will be back again soon…this year!👍👍♥️😎

10/10

Exceptional

29 Jul 2025
Shawn
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Fantastic!

2/10

Poor

27 Jul 2025
Donna
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staff was very rude and they could care less about you being there they closed the main pool and then closed a main entrance to the hotel which should have been done during off hours (at night) i am not and will not ever go to a sandals company again . we wanted dessert one niight went into a restrauunt and was given the most weirest look and the lady at the desk just walked away from us really?? this was our first time at a sandals and never again. Breakfast was all the same every day!!!t at all restraunts we are on vacation would have been nice to have different items on the bar. we loved the weather there but the holel was old looking and carpet was disgusting,i really hope they get it together and offer a better vacation spot but i dont see it everytime we asked a question we were a bother to that person this is just not right to the people there on vacation there was no communtion of things going on during the day. we had to ask about dinners.... the day of departure things like that just should be communicated to the people there ,,,, really messed up some how i would love to give a raving review but i just cant .!!!!! (

10/10

Exceptional

22 Jul 2025
Nazar
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Absolutely phenomenal property with amazing staff, great food, perfect beach, definitely will be visiting again!

10/10

Exceptional

16 Jul 2025
Nataly
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Amazing and clean

10/10

Exceptional

09 Jul 2025
Darian David
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Everyone there was just amazing from day one. They really made it an experience we will never forget. The food also was amazing.

4/10

Poor

04 Jul 2025
Sundip
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From Day 1 room was cleaned cleaned

10/10

Exceptional

02 Jul 2025
Gjovan
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Perfect place for relaxin

6/10

Fair

18 Jun 2025
Yvette
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We were generally disappointed with our stay. We were given the wrong wrong when we arrived and our room had the names of the wrong guests, housekeeping had left behind their supplies and treats for a different couple were placed on our room. The staff were generally disengaged, we had to wait for service each day at the breakfast buffets, there was a water spill in the restaurant at breakfast and flies around the food. We generally felt like the property was run down and not worth the price, the coffee machines were down throughout our stay. The daily housekeeping was minimal, we did not get towel refills. The exceptions were at the island and certain restaurants. The service and experience at Queen pearl, the hibachi restaurant, steak house (Deshaun was our server), and generally the service on the boat ride and the private island were excellent.

10/10

Exceptional

17 Jun 2025
Deborah
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We renewed our vows ! We had the best wedding planner ever Brandy Black She made our 25th renewal extra extra special The whole staff from was Anazing!! Thank you sandals for hosting The food was amazing The grounds and rooms were so clean and the entertainment was so much fun!! Thanks Again We will be back to see you all for the Holiday ( Family Trip)

10/10

Exceptional

14 Jun 2025
Catherine Elaine Hemphill
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The location was perfect and the property was beautifully maintained. I imagine that it takes a lot of individuals to successfully coordinate and organize a resort of its size. From the shuttle to and from the airport, the ease of checkin, and perfectly manicured grounds, they made it look seemless. Every staff member exemplified professionalism and went out of their way to answer questions or assist in any way. We sincerely appreciate the care shown to us and wish the resort continued success.

10/10

Exceptional

02 Jun 2025
Spencer
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Absolutely loved it, went for our honeymoon, the service workers were very friendly and the resort amenities were spectacular.

4/10

Poor

24 May 2025
Jackie
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The beach was beautiful, and the pool was excellent—these were the standout features of the hotel. Unfortunately, the positives ended there. The food quality was below expectations (4/10), the beer selection was extremely limited, and I returned home with bed bug bites. Overall, I would not choose to stay at this hotel again.

10/10

Exceptional

13 May 2025
Jessica
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The cats were the best part. Please make sure they are fed and watered!

10/10

Exceptional

03 May 2025
Darren
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This was our first Sandals vacation and it was a great one. We enjoyed it enough to book another one for Barbados next April while we were there. The food was good for the most part. The seafood restaurant was under renovation while we were there which took over the lunch and dinner buffet unfortunately. Pool chair saving started at the ridiculous times between 5am-6am between the alarm setters and butlers who were first to swipe them with the room coolers. Kind of annoying but as long as we could grab one for our things we enjoyed being in the pool for the most part. Don’t expect a chair at the quiet pool at all unless you have a butler. Music from the dj at the LOUD pool plays the music so loud at times that you can’t have a conversation or just relax let alone be able to communicate with a bar tender at the pool bar so they screw up loads of drinks which really isn’t their fault with how loud they blast the music in these poor bartenders ears. Staff was very nice overall but don’t expect anything in a hurry cause they’re definitely on island time but so were we so life goes on. Their piece of a private island across the way (5 min. boat ride from their own pier) is a good grab for a half day or so with a pool, a calm, clean beach and water and a restaurant with a pool bar and patio bar as well. The lack of children at the resort is worth its weight in gold between all activities and restaurants. That alone is probably worth sticking to the Sandals business model. Book it.

10/10

Exceptional

21 Apr 2025
Nicholas
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Staff was awesome, resort was excellent. Food and drinks were amazing. My girlfriend and I had a great time!

10/10

Exceptional

12 Apr 2025
Kristofer
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Great food! Great private island

10/10

Exceptional

08 Apr 2025
Michael
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The staff was very friendly and accommodating. The grounds were lovely and well maintained. We loved that the resort had everything we could want without being excessively large. Can’t wait to return!

8/10

Excellent

31 Mar 2025
Mutya
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What I like: I would like to give a shoutout to Jackie and Felecia from Kanoo. Rose from food truck. Ricardo, Ace, Joe and Nicer from Soy. The private island and all their staff are excellent. What I don’t like: 1. I checked out on 3/22/25 but the temporary $400 temp hold during check in hasn’t been reversed and it’s already 3/31/25. I already called to make sure I don’t get charged for anything I shouldn’t have. Customer service ensured that I wouldn’t be charged but hasn’t been reversed in my card. 2. Some of the staff are not nice and are sometimes rude. 3. Some of the food items run out too early and some bars/ food trucks close earlier than what is in the flyer. They are supposed to be open at the 11pm but they say they are closed at 10:30pm. 4. I called front desk to order refill water and sodas from mini fridge but nothing came until we checked out. 5. It’s hard to schedule appointments for restaurants. Culinary dept does not answer and we had to walk to the desk to schedule. It’s unacceptable. 6. Rice is not served in the restaurant and has to be requested which is very unusual.

10/10

Exceptional

19 Mar 2025
Ben
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Just beautiful all around

8/10

Excellent

18 Mar 2025
Nicole Leann
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The office staff amazin. Quick to respond. The servers in the restaurants not so friendly.

10/10

Exceptional

15 Mar 2025
annisha
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Entertainment nightly

10/10

Exceptional

10 Mar 2025
Tara
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we just had the best vacation. everyone was super helpful and vwry nice. the resort is very safe and so is the island. we will be back again for sure

4/10

Poor

04 Mar 2025
Harry
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Half the staff was unfriendly and condescending. Rooms were unclean. We were wiping the same area in on our counter everyday, came to find out it was roach droppings. Tried to speak with management they wouldn’t speak with us. Head of housekeeping came to speak with us and she was of no help. Basically she blamed us for not telling them sooner. We had to google what it was after the second day. Room was not cleaned on a daily basis. Hotel, pools and restaurants were older and unkept

10/10

Exceptional

26 Feb 2025
Samuel Anderson
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Great place would recommend to anyone

4/10

Poor

22 Feb 2025
Armela
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We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.

10/10

Exceptional

18 Feb 2025
Amy
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Excellent stay

10/10

Exceptional

17 Feb 2025
Joseph
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The only thing that was bad was the wait time for food. As long as you go early to your meals before you’re even hungry, you’ll have an amazing time! 9.5/10!

8/10

Excellent

16 Feb 2025
JASKAVAL
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Great but certain staff have attitude

Great food, great drinks, some staff had attitide

10/10

Exceptional

14 Feb 2025
Robert
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Likeed the island experience a lot. Food was too salty but good.Room service replenishment was inconsistent. Need more dance music and areas to easily dance.

10/10

Exceptional

08 Feb 2025
John
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Staff was very friendly and made the trip fun.

10/10

Exceptional

04 Feb 2025
Mark
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Great resort. Exceptional NYE celebration

8/10

Excellent

06 Jan 2025
Erwin
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To many pool chairs taken by the butler service and then not being used by the guest, while other guests were left with no chairs to use around the pool.

6/10

Fair

01 Jan 2025
Angela
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I just returned from the Sandals in Bahamas. I arrived on Wednesday evening 12/11 and left Monday morning 12/16. Despite the Expedia and Trip Advisor reviews, I still decided to take a chance on this resort, as I’ve always wanted to stay at a Sandals. First off, the private island was the main reason I booked this hotel and it was closed the entire time. This was extremely disheartening. The smell on the 5th floor hallway in the East Bay building was gut wrenching. I took the stairs a few times and saw several (15 to 20) room service plates/trays stacked. This could be causing the cockroach issue. Yes - I saw cockroaches in the Queens Pearl Bar/Restaurant. In addition, pools and jacuzzis were cold and game room was super hot. Overall, my first Sandals experience was disappointing and not what I anticipated to say the least.

10/10

Exceptional

31 Dec 2024
Wandie
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I like everything about it. It was clean. The staff was pleasant. It was very close to the airport, which was a plus. Thank you.

6/10

Fair

29 Dec 2024
Erika
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The property is close to the airport and the beach and property itself was nice. The major con of this resort is how it is managed and the customer service. We were only there for 3 nights and could not get reservations at the restaurants The check in process was extremely slow. Service at the restaurants and in general was sub par. As a small example, the water in our room was not restocked and I had to call 4 times before someone brought water. The best run operation at the resort was the food trucks. They were fast, friendly and offered great customer service. Other than the food trucks, service was extremely slow and the staff seemed extremely unhappy.

6/10

Fair

26 Dec 2024
Hunaidah
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It was ok.

8/10

Excellent

26 Dec 2024
Jennifer
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The private island is the best! Loved spending the day here.

4/10

Poor

24 Dec 2024
Jamie St.
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I am usually not one to write a review, but I felt it necessary to take the time in this case. I am well traveled and have been to dozens of all inclusive in a variety of countries. While this resort was clean, the transportation to the resort was seamless, the "service" was terrible. I can understand "island time" and I was never in a rush whatsoever, but when it takes 30-45 min for someone to acknowledge and seat you in a half empty restaurant there is a problem. This happened 2 of 3 evenings, and 2 of 3 lunch times. When you ask the concierge face to face for a bottle of white wine for the room and they say not a problem every single time and it never shows up ever, there is an issue. The Beach = was full of seaweed The Entertainment = Was the worst I've ever experienced at a resort. The Service: Was worst I ever experienced at a resort. The Drinks: Were good, and not watered down. So that was a positive. For roughly $1200.00 CAN / Night I expected more from this resort that's for sure. I am glad we were only stuck there for 3 nights and not a week.

10/10

Exceptional

24 Dec 2024
Bassel
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The service was great especially the butler

4/10

Poor

23 Dec 2024
Peter
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We did enjoy the deep pools, poolside cocktails, beach swimming, spa, seafood and steak, the view, transfer to/from airport and the staff members were friendly, sometimes crossing the line. The property felt like it needed updating. Hot tubs differed in temperatures, the quiet pool was cold and not enough side tables for drinks. Elevator electrical panels were open (West Side), some walls in restaurants needed cleaning, and there was chipped table wear including milk jugs etc. and we got a cracked poolside table. Our room needed a proper clean. Considerable hair on the floor, bathrobe and in the bedding (the bedding was clean). One of the towels had a hole in it. Stains on the kitchen walls and floor. Broken kettle. We had a young cockroach visit the bathroom. Another visit from an insect in a restaurant cooking space. At one restaurant we had to move tables because I was being dripped on and we discovered a large hole in the extractor fan. Other issues included being locked out of my room for 10 minutes because the batteries had failed and identifying a safety issue (raised with management and then immediately delegated) which the staff member failed to rectify so I removed the safety issue from the outside shower. The Butler Service was disappointing. It was rare to get exactly what we ordered without an issue. The pre arrival survey was mostly ignored. Offered a free night with the condition of an NDA and not to post a review. We declined.

2/10

Poor

21 Dec 2024
matthew
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The service was horrible, the staff was very rude, never got orders correct, not worth the money . Will never return there again. A lot of other people said the same thing

10/10

Exceptional

20 Dec 2024
Babu
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The Resort was great! We had a good time!

10/10

Exceptional

19 Dec 2024
Keith
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We enjoyed the entertainment coming to the property. Would like for the workers to speak a little louder in general.

10/10

Exceptional

01 Dec 2024
Carly Madison
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Great property, love the island with boat ride & atmosphere. Fantastic, friendly, and attentive staff. Hope more restaurants to come for more selection and a daily lunch buffet with salad bar/guac nacho station would be great. All in all, 5 stars.

6/10

Fair

30 Nov 2024
Larry
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The restaurant choices were second to none.

8/10

Excellent

27 Nov 2024
Edward
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We arrived to our room on November 24, 2024 8:30 pm. Several things in the room needed repair upon arrival: television, bathroom hot water and shower water. These issues were fixed the next morning.

10/10

Exceptional

19 Nov 2024
Samantha
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My husband and I spent 3 nights here in celebration of my 40th birthday. The grounds were lovely, as was our room. We had a wonderful view of the ocean! I also liked that everything on the resort was easily accessible. The AC unit was great and kept the room cool and comfortable. The mini bar included wine, soda, juice, water and tea/coffee. The bed was spacious and very comfortable. Upon entering our room, we noticed that we were only given 1 washcloth. We made multiple requests to the front desk but didn't receive additional washcloths until the following day. We encountered a few issues with the water in the room.It would shut off during our showers, especially during the morning hours. We also experienced some Wi-Fi connectivity issues which the staff was able to resolve in a day. I also had a small issue securing lounge chairs with umbrellas on the beach. It seemed as though all of the lounges with umbrellas were reserved for the guests with butler service. There should be more lounge chairs with umbrellas available for all guests. One of my favorite features was the food trucks, one of which had fresh cookies daily. I loved the oatmeal raisin ones! Overall, the staff was friendly, the food and drinks were good and we enjoyed our stay.

8/10

Excellent

18 Nov 2024
Jaclyn
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We had a wonderful stay here! My only complaint is that there aren’t enough seats around the pool area and if you do want chairs, you need to wake up very early to snag them before others start to save them for themselves for later. Everyone was super friendly, the food was delicious and very convenient. Beautiful place to stay with a lot of options!

8/10

Excellent

06 Nov 2024
Cynthia
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Overall, the property was nice, and the rooms were excellent accommodations. However, the staff was really hit and miss. Some were fantastic, and some were terrible. The bartenders at the pool bars often ignored guest and you could wait for minutes to get any service at all. We were with a group and one afternoon went to an outdoor lunch spot....we moved a couple of tables together and they were extremely rude telling us to leave. The piano bar was fun.

6/10

Fair

05 Nov 2024
Keith
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Although it is an all inclusive resort make your reservations for dinner before arrival. We couldnt get into the best places upon arrival due to being booked solid. Room service was non existent for our room even though we was suppose to have it daily. We had to ask staff for towels daily. In a 4 night stay they never came in to even empty our garbage. Also if your not in a butler room get to the pool early because most chairs are reserved for butler room or higher guests. I can say the staff was helpful with directions etc during our stay. Had to call in room dining several times to get them to finally answer the phone and take our orders, then missed dinner items every time. Over all a less than grand adventure that we saved all year to enjoy.

10/10

Exceptional

22 Oct 2024
Chase
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Amazing resort 5 out of 5. Food and cleanliness is off the charts

10/10

Exceptional

07 Oct 2024
John
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Honeymooned here and was a great experience

6/10

Fair

02 Oct 2024
Morrazel
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Great staff but butlers are assigned to many guess at once which interfered with their availability room was much smaller than expected for price with the exception of the private pool but also with very basic amenities such as no microwave no shower door to close no smart tv which means no access to streaming services and charge outrageous prices to rent out of date movies hopefully when I travel to other locations I have a better experience

10/10

Exceptional

25 Sep 2024
Kimberly
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We really enjoyed our stay! The activities offered are great and the shopping trip that you can add on was a great experience. The resort was beautiful and majority of the staff were very friendly. We wish the resort had an ATM due to vendors coming in and the ATM across the street not accepting our card issuers. We found two small cockroaches in the bathroom during our stay so just be careful so you don’t bring any home. Overall an amazing trip and will be booking another Sandals in the future!

10/10

Exceptional

20 Sep 2024
Kay
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Excellent staff and service. Great location.

10/10

Exceptional

15 Sep 2024
Lisa Jo
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The property was absolutely stunning and gorgeous! It was so well kept! Absolutely everyone, no matter what their job was there ,was extremely friendly and kind and willing to do anything they could to make your stay great! The food in every restaurant we ate at was absolutely delicious and servedso beautifully. No matter who served us they were so kind! We were so impressed and we had such a good time. We were there for five days! We were never bored even just meeting someone in the hall, they would say good morning or good evening or can I do anything for you Love the fact that there was a quiet pool and another pool if you wanted more action. Love the fact that it was only 21 and older so you didn’t have to listen to kids. The variety of foods were outstanding and every restaurant was different! I cannot say enough good things about Sandals!!!! They had shows at night that were so entertaining! Everything was just gorgeous! They went out of your way to set things up for you and make everything so easy so you didn’t have to do a thing! They treated us like a king and a queen! Whatever you wanted even if it was more work for them to go get, they did it for you!!! It was the most perfect vacation place we have ever been to! From the resort itself to everyone that worked there to the restaurants to the shopping to the grounds to the wonderful rooms, to the ability to take you to another part of the island. I absolutely highly highly recommend this resort!!!!!

2/10

Poor

14 Sep 2024
Jirarat
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Balls of hair in the carpet, that was never removed after addressing it 3 times. Found cockroaches behind the fridge. Addressed with manager. Nothing was done except spraying the room. Did not provide us with a different room or any accommodation. Told us that him and the director will see us before we leave...never saw them!

10/10

Exceptional

02 Sep 2024
Manuel
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We loved the organization. From the service at the airport office, the transportation, the handling of our luggage and the service at check in - check out. We loved the food, the facilities, the pools, the sea. The only thing that was perhaps missing was having someone who speaks Spanish. Luckily we found an intern named Alan who spoke Spanish and helped us a lot. Although the staff who attended to us did not speak Spanish, they made a great effort to understand us and for us to understand them, but there are always some details, especially when one has just arrived that one likes to hear in their own language so as not to miss anything. Once one is enjoying the services of the resort it is easier to make oneself understood. For the rest, except for a waitress who surely got nervous because she did not understand us, everything was excellent. This resort is excellent for couples or groups of friends looking for a quiet and pleasant time.

10/10

Exceptional

20 Aug 2024
lauryn
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Property was amazing! Most staff was fantastic! Room could be a little cleaner but overall great !

10/10

Exceptional

18 Aug 2024
Fernando
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Great facilities…. Beautiful and well kept. Restaurants had very good food. Overall service by the staff was good, but not great…. They were all very cordial, but didn’t go above and beyond…. Except for our departure…. We were early for our shuttle so the staff offered to have us dropped in on a new Rolls Royce…. It was excellent and the lady that made the arrangements would not accept a tip…. This left a great lasting impression…. I will be returning.

10/10

Exceptional

16 Aug 2024
YITZE YANICEI ALFONSO DEL
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Excellent

10/10

Exceptional

12 Aug 2024
myca
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This All Inclusive Resort was an amazing

10/10

Exceptional

10 Aug 2024
Judith
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The property is very clean to include the hotel rooms. Good products are provided in the bathrooms. And unlike other all inclusives you include the room beverages. That's a plus. And the employees are absolutely wonderful and go out of their way yo make things right. We really enjoyed ourselves.

8/10

Excellent

07 Aug 2024
Olga
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I’ve been to Sandals five times. This was the second time here. The Staff is friendly and everyone in all the restaurants are very pleasant and accommodating.The only things that I didn’t like was that there were so many steps everywhere. For people in their mid 60’s like I am, it’s hard without ramps to get around especially if you had an injury as I did.They had some ramps. The thing that I don’t like about Sandals is that even if you go down to the beach at 6:30 am all of the huts for shade are taken by the butlers and we had to stay at the pool because there wasn’t any available huts at 6:30 am even though it was empty and no one was down there but us. The room was very nice with a great view and the only thing I didn’t like was that I had requested the water to be refilled each day because we don’t drink Soda and I had to call each day because they didn’t refill the water. At Sandals Antigua they sent me ample water each day.Other companies give you a large bottle and have refilling stations all over, they didn’t. I would think They’d like the guest that didn’t drink alcohol all day. Everything is included so that was surprising. There were 5 bugs we killed in the room which surprised me because it was on the fourth floor. I know it’s the Caribbean, but maybe they need to spray more. We had a nice time. I’ve been to Bahamas twice, Antigua twice, and Grenada. If you change anything, don’t let the butlers take every hut on the beach. Antigua was my favorite so far.

6/10

Fair

01 Aug 2024
Kaitlin
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1st and foremost, its very nice to have all you can eat and drink. Food was great in every restaurant. There was no actual Bahamian food. It says it is but it just as plain as you can get in the states. The music playlist is from the early 2000s and I i think I heard Bob Marley as the only Caribbean music. If you want to do any excursions, better to do it with getyourguide or somewhere else as they upcharge a ridiculous amount. All staff were very helpful and nice.

6/10

Fair

18 Jul 2024
Mary
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Needs Improvement

The food is Horrible!!! Need more luxury shops for clothes and shoes. The resort is in need of renovations

10/10

Exceptional

27 Jun 2024
Nathan
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The staff was amazing!!! Would highly recommend staying at any and all sandals resorts.

10/10

Exceptional

15 Jun 2024
Chalee
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Would rate our stay a 9.5 The staff is amazing and a beautiful resort.

10/10

Exceptional

04 Jun 2024
Patrick Dennis
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The resort was wonderful, relaxing and we had so much fun on our anniversary.

10/10

Exceptional

26 May 2024
Amber
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Food service was horrible. Everything else was amazing!!!!

8/10

Excellent

24 May 2024
Verified traveler
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Finally got it in❤️

My overall stay was great. A bit short but memorable. Got my room upgraded cos i believe i had paid for another suite. Food service was geeat.. didn't get to attend the japanese steak house but wud do another time

8/10

Excellent

27 Apr 2024
Ainsley
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Did not like shower with one glass door. Enjoyed entertainment. Restaurants closed too soon.

6/10

Fair

28 Mar 2024
Jane
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Decent trip overall. Price point is high for what you’re getting, preferred our trip to Sandals Grande St Lucia. Service needs to be improved at this location, phoned multiple times to get bathroom refreshed and no one would come. Had to go the last morning with a couple of toilet paper squares since no one would give us more toilet paper.

2/10

Poor

04 Mar 2024
James
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i was turned away at check in because i was recently separated from my wife before getting there and was told i could not be there alone

8/10

Excellent

23 Feb 2024
Jennifer
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Overall the stay met expectations. The food was average to very good. The main pool was heated, which was a plus because it got chilly at times. The off shore island was beautiful, but due to weather conditions we were diverted to a bus and then a choppy boat ride- took over an hour to get there, and then they closed up early- the last shuttle was listed as 4 pm but they made everyone leave at 3:30. To top it off, there was only one small bus waiting to take us back to the resort- hotel guests were stuck waiting with the rest of the staff who hadn’t grabbed seats on the first bus! When a guest asked a staff member why the island was closing up early he shrugged and said “well sometimes it rains”. It was not raining and did not rain that evening… The hallway carpet in the hotel smelled awful. The rooms were clean. It was noisy due to construction at the resort. Also staff was very loud in the hallways in the mornings.

10/10

Exceptional

07 Feb 2024
Guy
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The highlight of the property was the private island, which was a wonderfully relaxed and calm place to visit. The overall highlight of the holiday was the quality of the service and hospitality. Absolutely everyone on the staff presented a sunny and helpful attitude making it almost unique in our experience. Amongst a universally excellent team, special mentions have to go to - Selina in customer relations Nichola and Logesh butler services Nicole on the beach Joel on the island Alejandro (sic?) in water sports. Our first sandals experience, but will not be our last

10/10

Exceptional

31 Jan 2024
Alexander
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Excellent property. Friendly and helpful staff. Delicious and plentiful food and drink options.

8/10

Excellent

19 Jan 2024
Matthew
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Was a great place ! The staff was extremely friendly and helpful all week.

6/10

Fair

29 Dec 2023
colleen
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food was limited. No buffet,

10/10

Exceptional

25 Dec 2023
Hugh
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Great location and excellent service

Incredibly attentive and helpful staff which made the holiday even more enjoyable. Everything was accommodated including providing a temp room to change in on last day after checkout because flight was not until late evening.

2/10

Poor

19 Dec 2023
John
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In 39 years of travel, this was the worst experience I’ve ever had. I would suggest staying anywhere else. Waste of time and money.

6/10

Fair

28 Nov 2023
claudia Mercedez Cortez
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Trying to sell us on everything from pictures to future stays. Was too much soliciting. Beach was not great on property. Best experience was private island. Staff seemed very disorganized and unmotivated. Service was spotty at best.

10/10

Exceptional

27 Nov 2023
PENELOPE
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Liked the excellent service, choice of restaurants, cleanliness, comfortable beds, spaciousness, 'all-in' vacation, choice of pools. Meet and greet service. Transport to airport. Didn't like? Lack of toilet provision in open areas. No sun loungers available for those with mobility issues. At times, the loud music. Overall it was excellent

10/10

Exceptional

15 Nov 2023
Huy
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good

10/10

Exceptional

11 Oct 2023
Rosalie
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My husband and I celebrated our 25th wedding anniversary. When we arrived we were escorted to our room by our own private Butler. The room was decorated with roses, balloons and champagne. The butlers were amazing set up cooler by beach/pool each morning based on our choice where we wanted to spend day. Throughout the day they would callus on private phone they privided us with just to see if we needed anything. I would definitely return to one of their other properties to stay again.

4/10

Poor

26 Sep 2023
Samantha
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We booked this place for a week for our honeymoon, this was our first Sandals experience and it felt more like a cheap Mexico resort to be honest. It was very disappointing, expensive and we would never go back. The pros: the island is really the only great thing about this place. Overall the food at the resort was decent, nothing really stood out. We went to every restaurant. Most of the staff was friendly. The cons: our hallway to our room was absolutely disgusting our entire trip. There were many leaks during our time, at one point there was 9 holes in the walls (fixing leaks), we had puddles of water that we walked through in our hallway many times, they just let the water sit and air dry so I’m sure there’s mold all over this place, it smelled so gross we dreaded going to our room, at one point someone set a plate of eggs down on the grass at the resort and no one picked them up our entire 7 day trip, the island was shut down multiple days, the bartenders don’t know how to make drinks, the ratios were terrible besides 1 person who we tried to do most of our drink ordering through. The entertainment at night was just disappointing. There was no night life. If I could do it all over again, we wish we wouldn’t have booked this place. It was so expensive and a complete waste of money.

4/10

Poor

23 Sep 2023
Bryan
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I was really excited for my stay at Sandals Royal Bahamian to celebrate my 20 year anniversary. Unfortunately, it wasn’t the experience I feel I should have had based on what I paid. There are pros and cons to this visit. The Pro’s - the employees are very polite and smiling all the time. Food options are good and better than most all inclusives I have been to. Activities at the fun pool were great and a good time. The Sandals island beach was great with a great setup. Cons - when I arrived I asked at the front desk if I was able to upgrade to an ocean view room and that I understand I would have to pay the difference. The room wasn’t available through Travelocity but sandals customer service said there was a room available and I would have to ask for it at check in. The person checking me in said they would let me know about the room and then never called or got back to me. There was a room that must have had a bad plumbing leak that caused the entire hallway area by our door to be soaked. Every time we came and went from our room it smelt and we had to walk in a saturated carpet. We had dinner at LaPlume and when we arrived the dining area was extremely hot. We asked the server and she said yes it is hot and the AC must not have been working. We were assuming that it would come back on soon but I didn’t. So we had to be in formal clothes (long pants for men) and had sweat dripping down our faces while we ate.

10/10

Exceptional

12 Sep 2023
Raymond
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Very lush and clean. Able to take walks.

10/10

Exceptional

10 Sep 2023
Julian
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Great resort

4/10

Poor

01 Sep 2023
Holly
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We were very disappointed in our stay at Sandals Royal Bahamian resort. 1 of the 2 rooms we booked was awful. The air conditioning was leaking the entire time we were there and the shower was only providing scolding hot water. We asked several times for both to be fixed. It took them two days to fix the water issue and they never fixed the air conditioner leak. The day before we left, the scolding hot water was back. So, technically, they never fixed it. We were not provided to move to other rooms or to be upgraded due to our issues or even money back. Additionally, my husband and I were celebrating our anniversary and were supposed to have something special done for us in our room. They screwed that up as well by delivering the surprise to the wrong room. That was never rectified either. Based on this, we will likely never stay at another Sandals resort. The only thing good about the stay was the fabulous beaches and water, and the very nice Bahamian people.

10/10

Exceptional

19 Aug 2023
Kandace
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Had a wonderful experience! ALL of the staff provided amazing service!

10/10

Exceptional

08 Aug 2023
David
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Our stay was excellent. Would recommend Bahamian Sandal.

10/10

Exceptional

27 Jul 2023
Hilton
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It was great

10/10

Exceptional

26 Jul 2023
Anna
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The best thing about Sandals Royal Bahamian was the staff. Mickey at Butch's Chophouse made my birthday dinner INCREDIBLY special (one I will never forget) and brought the whole staff out to sing to me and bring a special cake. Rio was our photographer who was incredibly generous with his time and made us feel very comfortable while he posed and worked with us. His photography skills were amazing too! Finally, Prince served our private candle-lit dinner at the beach. He was so charming and funny. We are so thankful for all of the staff and service members who made our time at Sandals so fun and memorable.

10/10

Exceptional

22 Jul 2023
Dennis W
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SANDALS was wonderful staff was great

10/10

Exceptional

08 Jul 2023
Daniel
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My wife and I had a phenomenal experience here. The service was fantastic, the entertainment and restaurants were top notch, and because the resort is couples only, it is very romantic and a great for a honeymoon or couple’s getaway.

10/10

Exceptional

30 Jun 2023
Blerim
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Sandals was top resort. Everything food staff everyone there was good. Top top. I’ll go again.

10/10

Exceptional

29 Jun 2023
Patricia
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Loved the trip

10/10

Exceptional

21 Jun 2023
Jonathan
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The staff were all super friendly and attentive. Especially Dior and the bartenders at Coconut Grove bar: Vincente, LJ, Major, Shanda, Tino, Terry, Crystal, Mark, Chutkan and Tino. They were a lot of fun and made excellent drinks for everyone!

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