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19 May 2025
Monday
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20 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in San Juan (Santurce), San Juan Luxe Apartments is within a 15-minute walk of Sheraton Casino and Distrito T-Mobile. This apartment is 1 mi (1.7 km) from Pan American Pier and 1.1 mi (1.8 km) from Puerto Rico Convention Center. Make yourself at home in one of the 2 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers. null

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets allowed

Check-in from: 4:00 PM
Check-in by: 11:30 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 65.00 per accommodation, per stay (varies per unit)

We have included all charges provided to us by the property.

Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
Minimal age
18
Optional fees
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Other

Laundry facilities

Free parking nearby

Hotel reviews

5.6
Poor22 Verified Reviews
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Cleanliness6.2/10
Service4.8/10
Comfort5.8/10
Condition5.4/10
location2.0/10
Neighborhood6.6/10
4/10
Poor
Verified traveler, 22 Aug 2018
expedia-logo-v2.pngTraveller

The wifi did not work, there were ants in the kitchen, and the room was either always too hot or cold. It was very uncomfortable, but luckily you don't spend your day there when there's so much to do.

2/10
Poor
Verified traveler, 06 May 2018
hotel-logo-v2.pngTraveller

Like I said overpriced for what they offer...

Just a place to stay Nothing fancy bed is very uncomfortable.Like I said overpriced for what they offer..This place is like $40 a night

4/10
Poor
P, 09 Apr 2018
expedia-logo-v2.pngTraveller

Lex doesn't mean the same thing in Spanish

The outside of microwave and coffee maker had never been cleaned. The cabinets were falling apart. They contained a few mismatched plates, glasses, and silverware. Refrigerator had not been started so nothing could be kept cold until it hit and run for several hours. The air conditioner was not adequate for one room, let alone the whole place. The photos did not match the room. Light fixtures were rusty. the tile in the bathroom had holes in it. The cheap towels left lint balls on everything they touch. There was only one washcloth for the whole place, including the kitchen. I'm not sure if the razor wire around the place was intended to comfort us, but it didn't. For what we paid, we could have had a nice two bedroom suite near the beach. On the upside, the location is pretty convenient, even if the neighborhood is scary.

2/10
Poor
Wei, 31 Dec 2017
expedia-logo-v2.pngTraveller

Horrible experience

The staff is unreachable and we waited 1+ hour and was told they couldn’t find our booking. Apparently, they overbooked and sent us to another flat. All flats they have are not in good environments. The flat is old, dirty. And I was shocked when they said they will charge $60 cleaning fee for such dirty flat. While other motel only charge $5. I refused their offer to stay in another place. Please cancel this booking ASAP. I can’t image Expedia offering such kinds of hotel/flat. The total cost of such flat is more expensive than motel in SJ. Those motels have much better offering. Stay away!

6/10
Fair
abu, 19 Dec 2017
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Not a luxury

It’s ok but they have described stuffs that are not available in the rooms for the nightly rate.

4/10
Poor
D Lou, 07 Dec 2017
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Not great, hurricane damage in area. Not cheap.

Had to rebook the night before leaving and was not given punch code as they needed our street address for processing. They tried to get ahold of us but we were not home. Landed there with suitcases and no front desk. Called number and gave street address at home so they could process and we were given punch code to get key. Box would not open. Tried 10 times and finally opened but is rusted. Opened gate. Open area washer and dryer and filthy. Found apartment and was not filthy but not great. Fans covered in dust. Apartment very small. New wall mount TV. Big bolt for the door and all windows have bars. Adaquate. We walked to the local store for food and beverages, pretty scary. A lot of tough locals hanging around. I am a women with a handicapped husband and I was a bit scared walking. We got what we needed and hurried back to apartment before it started getting dark. Wires down on the sidewalks and open garbage everywhere. Trees down and branches down. A lot of other people we talked to had sumilar problems. We had a hard time finding accommodations in San juan because of the hurrican recovery efforts to fix hotels. We found our accommodations expensive for what we received but many people literally paid a fortune for one night with poor accommodations.

6/10
Fair
jim, 22 Feb 2017
expedia-logo-v2.pngTraveller

Apartments of San juan

Room was fine lady upstairs a little troubling but got a good feel for San Juan

2/10
Poor
Jonathan, 01 Nov 2016
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My worst traveling experience ever!!!

I couldn't stay because the place was a dump not fit for a raccoon. The first apartment looked like someone had just left then the second apartment had filthy towels, disgusting floors food in the frig so I got a different hotel but they had the nerve to say that I stayed there one night. after countless text messages and phone calls I got a full refund. save yourself a lot of headaches and stay far away from this place. Please take this property off of this website. brings down your brand and up to this point good reputation

8/10
Excellent
Verified traveler, 21 Aug 2016
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1 nite stay

Love it

2/10
Poor
Verified traveler, 17 Aug 2016
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AWFUL! DO NOT BOOK THIS HOTEL!

I booked this hotel in Feb 2016 for a family vacation in July 2016. They took my deposit. I called the hotel the morning of Sunday July 24, paid the balance and got the email telling me how to enter the property. We arrived around 5:30 pm, no key in the lockbox. We called the property manager and were told oh sorry, we overbooked, there is no room for you. REALLY? You just took our money 8 hours ago.. You didn't know then you overbooked? I had to call back several times about the refund of our money and the staff I spoke to were RUDE and not helpful at all.

10/10
Exceptional
Verified traveler, 15 Aug 2016
expedia-logo-v2.pngTraveller

Cute and Clean!

It was great! Everything, just make sure you only use one spot for your car or you'll hear it from the lady upstairs ;). But regardless we loved it. And its in a convenient neighboorhood, close to everything; quiet area safe area. Try it!

10/10
Exceptional
Leah, 25 Jul 2016
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Great but hidden surprises..

I thought I was paying one price but got charged an additional $35 for what I do not know. There was no mention of "Fees". Internet was spotty at best but it did work sometimes. The area had quite a few indigents residing at a nearby park so walking so sketchy. The room was a small studio apartment, but was big enough for one person. Kitchen had a refrigerator, microwave and stove. Dishes and silverware were available. In all I was pleased with the room just not the additional fees.

8/10
Excellent
Diana, 06 Jul 2016
hotel-logo-v2.pngTraveller

We had a great time. The owner was very nice and helpful as was the cleaning service. It was close to the beaches and other attractions near by.

4/10
Poor
Verified traveler, 14 Feb 2016
expedia-logo-v2.pngTraveller

The apartment is ok, but nothing more than that! While we stayed there we tried to contact the owner several times, but he never answered. It took 3 days til we got a working wi-fi. One of the neighbors helped us out in the end...

6/10
Fair
Verified traveler, 29 Jul 2018
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Mas o menos. Ya que queria entregar antes y no contestaban las llamadas.

6/10
Fair
Stine Thorup, 19 Mar 2018
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Ikke det værd.

OBS: tjek det med småt mht. rengøring. Lejligheden var meget mindre end vist på billederne og så var der rimelig slidt. Ikke det værd til prisen. Der var noget bøvl med mail frem og tilbage for at få kode og nøgler. Og vi skulle fremsende billed id. Billedet er taget fra hoveddøren, sengen kom ikke med desværre, det er under billedet.

2/10
Poor
CARLOS, 12 Jan 2017
hotel-logo-v2.pngTraveller

MUY MALA ATENCION MUCHA DESORGANIZACION

MI EXPERIENCIA FUE MUY MALA POR INCUMPLIMIENTO DE LO OFRECIDO

4/10
Poor
real, 21 Dec 2016
expedia-logo-v2.pngTraveller

Bien situé pour de bon marcheur

Manque d'informations car aucune personnes ressources, ni meme pour çe quon fait avec nos sacs de vidanges,

8/10
Excellent
Verified traveler, 20 Jun 2016
hotel-logo-v2.pngTraveller

En general el sitio es Bueno, tranquilo, limpio y cerca de area turistica Viejo San Juan y lugares de compra. Sin embargo, deben coordinar con anticipacion que realmente este equipada pues aunque la dueña es muy amable nosotros tuvimos que esperar al Segundo dia para que nos llevaran ollas para poder utilizar la cocina porque el primer dia no habia nadie cerca que nos pudiera resolver. El televisor es Smart tv, no tiene cable tv.

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