You need to know

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Special Instructions

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. In winter, this property is accessible only via snowmobile. Guests must park their vehicle at Ryuoo ski park, and meet the property's snowmobile transfer at the Information Center. Guests must contact the property when they arrive at the departure and arrival depot at the Information Center (rear door by the bathroom on 2nd floor).

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Spoken Language

Japanese