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Royal Palms by Bric9.0Wonderful
26 Guest reviews
9.0Wonderful26 Verified ReviewsRead all reviewsCleanliness8.6/10Service8.6/10Comfort9.2/10Condition9.0/10Neighborhood9.6/10Amenities8.4/10
Wonderful
26 Guest reviews
Calle 26 entre Avenida 1 y 5, Playa del Carmen, Mexico, United Mexican States. See map
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Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Concierge services
Hotel Description
With a stay at Royal Palms by Bric in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This condo is 0.2 mi (0.4 km) from Mamitas Beach and 6.1 mi (9.8 km) from Xplor Theme Park. Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided weekly. Featured amenities include dry cleaning/laundry services and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property uses a professional cleaning service
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
Minimal age
Optional fees
- Airport shuttle fee: USD 160 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Norwegian
English
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Other
Concierge services
Airport transportation (surcharge)
Barbecue grill(s)
Laundry facilities
Garden
Children's pool
Designated smoking areas
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Terrace
Wheelchair accessible – no
Well-lit path to entrance
Hotel reviews
TravellerTravellerVeronica and her staff are very helpful and the place was perfect and clean
TravellerVeronica and her staff very friendly and helpful Location was great and very secure.
TravellerThe person who managed it, Veronica was the best part of my stay and it was nice and spacious.
TravellerWe love this place! We’ve been to these apartments 5 times now and can’t get tired of them! Perfect location!
TravellerSpacious at the heart of everything
Right in the middle of the action the condo itself is spacious. My second Time staying here loved it the only I found unpleasant was the room seemed a little dusty. But was not a major problem.
TravellerI'm really not sure how this property has such high reviews. To call my stay there underwhelming is a bit of an understatement. Pros: My concierge was attentive and responsive. The cleaning staff was nice and did a very good job.The kitchen had everything you need, and was slightly updated. Cons: The place advertises an onsite pool and roof top deck/spa tub. I went up to check out the roof top deck, I'm assuming the front desk clerk heard me, and came running up the steps telling me no I couldn't go up there. On the second day, I came out to check the pool and found it empty, and being worked on. I had to ask if we could use the pool at the other site. None of the above was communicated to me prior to my finding out on my own. The room in general was dated and beat up. The shower pressure was non existent, and did not get hot until the second night. There were ants all over the bathroom. Shower tile was cracked and definitely ready to be replaced. I can only speak for the room I was given, but it's definitely time to gut that one and update/remodel.
TravellerHome right of 5th Ave and close to beach
Our condo was beautiful and clean. It was right off of 5th ave where all the night live and shopping was at. However, like other reviews, expect to hear LOUD music going on til 2 am and it's so loud that it feels like the party is in your condo. A night or two is ok, but it was like that the whole entire time we were there. I'm tired from all the activities done during the day and at night after 10 pm you just want a peaceful time to sleep getting ready for the next day. Don't expect that at The Royal Palms.
TravellerA Nightmare Hotel
This is a scam. Don't stay there. The hotel have a heavy noise construction all the time. Impossible to stay there. The hotel of course knows about it but they don't tell you . Then when you complaining about it they offer you other 2 really bad options. Places that you never and ever take for options with cockroaches and bad odor. If you don't accept that horrible options they charge you any way all the total amount for your stay. They never give me a check out paper. Was a nightmare place. I spend a lot of time try to cancel my reservation. Manager never available. I never sleep any night there but the charge me all the 6 night.
TravellerGreat location and very comfortable
Check in was easy. The condo is very comfortable and has all the amenities of home. Bed was great! Location is awesome (right off 5th street and 10 min walk from 12th ave bars and near the beach )
TravellerComfortable accommodations
Our 2 bedroom condo was beautiful and had everything we needed. The staff really made sure we had all we needed including getting us beach chairs. It was a little bit of a hike to the beach. Our bed was very comfortable and a huge plus was the outside patio. A few downsides were the hot tub was and dishwasher were broken. Also the night time music that started at 10 and blasted til 2 was so loud it made for a miserable night. And that was the whole week we were there! Because of this we would not stay here again. I know it is out of the control of the hotel and that’s too bad because the place is truly 5 star.
TravellerVery Cozy Hotel
Great experience. This hotel is across the street from the 5th avenue and close to the beach. If you plan on taking your kids. The noise doesn't stop until about 2 AM . Its a great place and I would definitely go back and stay there.
TravellerFeels like home
Perfect location and place if you love the beach which is a 5-minute walk, the social ambiance on la Quinta Avenida (5th Avenue) and don't mind the night life. Very friendly and helpful staff especially Jesus and Jeremias who worked so hard to help me with questions with perfect tips and made me feel home, my stay very comfortable and stress free. I'll definitely be back!
TravellerNice 2 bedrooms condo close to Mamitas beach.
Excellent. The facility is right next to the nice 5th. Avenida shopping street. This street is nice for walking, shopping eating etc. You find everything here. At night is very nice for walking. It's more than a kilometer long. Almost at the end, on 12th street you will find entertainment for young people. Music, dancing and shows.
TravellerNice condo steps from 5th Ave and close to beach.
We loved this condo - spacious, great décor, and well-appointed (washer/dryer). We enjoy being close to the restaurants and shops on 5th ave and a close walk to the beach. The people who worked here were very helpful - we could not have asked for more pleasant people to spend a week with!
TravellerIn the heart of Playa Del Carmen. So many restaurants. Close to beach. Our room was very quiet. Kitchen was well equipped and the whole unit was very comfy. Next time I would rent the top floor penthouse. It was amazing
TravellerEl primer departamento muy mal
El estacionamiento no hay como tal hay que buscarlo en la calle el primer depto no servia aire acondicionado y cuarto de lavado pésimo y fue después que me cambiaron a uno mucho mejor pero si tuve que presentar una queja
TravellerSuper nice place love it
TravellerLa mejor ubicación.
Excelemte ubicación ya que se encuentra a 3 cuadras de la playa y a 20 metros de la 5ta. Avenida, que es la calle principal llena de comercios y restaurants, la cual es peatonal. Lo malo es que se escucha la música desde el hotel, si tu quieres paz absoluta eso podría ser un problema.
TravellerPerfecto para familias
Excelente ubicación, cómodo y lindo apartamento. Muy recomendado.
Crypto-friendly Bookings
Your money’s good here.
This is my second stay at the property. Love the location and has everything you need to make it a home away from home. Excellent communication with any issues that might arise. Plan to always stay here on future trips to PDC.