Rixos Almaty Hotel

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A stay at Rixos Almaty Hotel places you in the heart of Almaty, within a 15-minute walk of Almaty Opera House and Nedelka Park. This family-friendly hotel is 9.7 mi (15.6 km) from Shymbulak Ski Resort and 0.7 mi (1.2 km) from St Nicholas Cathedral. Make yourself at home in one of the 237 air-conditioned rooms featuring heated floors and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Almaty? This hotel has 1478 square feet (137 square meters) of space consisting of a conference center and 9 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately KZT 8000 for adults and KZT 8000 for children
• Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KZT 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English