Divya Sutra Suites on Robson Downtown Vancouver
8.0

Excellent

600 Guest reviews

8.0
Excellent
600 Verified Reviews
Read all reviews
Cleanliness8.0/10
Service8.6/10
Comfort8.2/10
Condition7.4/10
Amenities7.6/10

1431 Robson Street, Vancouver, Canada. See map

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Elevator
Concierge services
Laundry facilities
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Hotel Description

A stay at Divya Sutra Suites on Robson Downtown Vancouver places you in the heart of Vancouver, within a 5-minute drive of Robson Street and Vancouver Waterfront. This hotel is 1 mi (1.6 km) from Canada Place Cruise Ship Terminal and 1.2 mi (1.9 km) from Canada Place. Make yourself at home in one of the 41 air-conditioned rooms featuring microwaves and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Hotel policies

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 11

Pet max weight (per pet) in lb is 25

Only dogs are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 19
Check-out by: 11:00 AM

Cleaning and safety practices

  • Cashless transactions are available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay
  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests traveling with a pet must present their pet's current vaccination record at check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
Minimal age
19
Optional fees
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Covered extended parking fee: CAD 41 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Kitchen/kitchenette fee: CAD 25 per night
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night
  • Credit card charges are subject to a surcharge of 2.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Czech

Hindi

Russian

Korean

Japanese

Filipino

English

Chinese (Mandarin)

French

Turkish

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Entertainment

Non-smoking

Other

Elevator

Concierge services

Laundry facilities

Television in common areas

Multilingual staff

Free newspapers in lobby

24-hour front desk

Self parking (surcharge)

Long-term parking (surcharge)

Electric car charging station

Vending machine

Covered parking

Secured parking

Hotel reviews

8.0
Excellent600 Verified Reviews
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Cleanliness8.0/10
Service8.6/10
Comfort8.2/10
Condition7.4/10
Amenities7.6/10
10/10
Exceptional
Susan, 20 Apr 2025
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Highly recommend!

Had a great time! Spacious clean rooms, friendly & helpful staff in an excellent location, we wanted to stay longer!

10/10
Exceptional
Verified traveler, 15 Apr 2025
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Penthouse without full kitchen

Great place to stay, we booked the penthouse without the full kitchen, very nice we definitely enjoyed it, staff was friendly and at first we thought the cost of laundry was a bit much but the washer and dryer are very large and was well worth it. However we did have one issue, it was that it’s very cluttered. I mean the layout of the beds was ok but what we felt was out place and made it look cluttered was the table in the middle of the room with 4 chairs, it’s right between the fireplace heater and the little cupboard thingy for dishes and microwave. IMHO I think either a smaller table or just removing it all together would make it that much more comfortable. Other than that staff is friendly, room and view is nice and would definitely recommend it.

10/10
Exceptional
Verified traveler, 15 Apr 2025
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We understand that this hotel is more suitable for backpacker/casual traverer couples than family, but my child loves to watch big trucks, trolley buses and big constructions just right under their nose so Robson Street View has been essincial for my family for years since they were a baby. This hotel is reasonable with combiniently located the center of Robson st, giving our tireless little one neverlasting fun after tons of day activity around downtown Vancouver. Always our choise when we stay downtown Vancouver.

10/10
Exceptional
Daniel, 14 Apr 2025
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I had two different reservations and they upgraded my reservation to helped to have the same room during my stay.

10/10
Exceptional
David, 13 Apr 2025
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Great location and friendly staff. Room was a good size and had lots of amenities

10/10
Exceptional
Izel, 11 Apr 2025
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Property is super clean. It is walkable to lots of restaurants and is in the center of everything.

6/10
Fair
Yaphet, 11 Apr 2025
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Hotel was clean and nice but to pay for sove usage in kitchen was not a good experience. Add the price of the stove with the total and leave the stove open.

10/10
Exceptional
??, 11 Apr 2025
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Good

10/10
Exceptional
Mayur, 11 Apr 2025
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Great stay!

10/10
Exceptional
xinjie, 07 Apr 2025
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It is hard to get this price, space and supply at this convenient downtown location. Everything was great, esp. the room set up with everything in need, even more!! Hope to be back here stay longer.

10/10
Exceptional
Tawana, 05 Apr 2025
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Great staff & atmosphere

The staff is so friendly and helpful. Hotel is clean and well kept. The fireplace is the perfect touch. Views of the city are amazing at night! Would definitely recommend!

10/10
Exceptional
Baljeet, 05 Apr 2025
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Thank u

8/10
Excellent
Briana, 04 Apr 2025
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This was my first time in Vancouver and I randomly found this place I thought I would give it a shot since it was reasonably priced, had a full kitchen (that I didn’t need but liked that I had it haha), and a balcony. The room was comfy when I arrived, and to my surprise, along with the double beds there was also a bedroom. The bedroom didn’t have a tv tho so that kind of sucked. The hotel doesn’t really have any amenities which was fine for me cause I didn’t need any. I also got lucky with a really nice view (despite the construction). The hotel definitely needs some updating, I didn’t care for the cracks in the bathroom sink, stains in the bathroom, and the overall feel that some things have been there a veryyyyy long time. Despite a few “incidentals”I overall enjoyed my stay. The staff was professional, I wouldn’t say nice, but they were professional.

10/10
Exceptional
Farhan, 01 Apr 2025
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Fantastic value, would come back again.

8/10
Excellent
Andrew, 01 Apr 2025
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Very small rooms but having a stove was a welcome sight.

4/10
Poor
Glenn, 31 Mar 2025
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Group in room above was noisy and had to call front desk. That group was still aloud to stay and should have been removed because they continued to make noise.

4/10
Poor
Oliver, 30 Mar 2025
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Floors were sticky when walking around room. Not clean. Beds had left-over hair. Inside sheets. Not sanitary. Left me feeling uneasy about being in the room

8/10
Excellent
Cathryn, 29 Mar 2025
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This is an older building that shows its age. There have been updates of flooring and lighting and overall it is fine. Our queen room was very small, but we were only there for one night and it was fine for that. The bathroom was tiny and the amenities were interesting-an assortment of different brands for shampoo, etc. The bed was comfortable and the new heat pump worked well. There is a pretty big TV and an electric fireplace, which was a bit odd in such a small room. There was one easy chair. Although we didn’t use the items in the small kitchen area, there was a Kurig, a kettle, bottled water, a bar fridge and small stove. I didn’t look to see what supplies were provided. If you don’t need to spend any length of time in the room, it is fine for 2 and even better for one. The price and location were the deciding factors for this quick visit. The staff were efficient and very pleasant.

6/10
Fair
Dana, 28 Mar 2025
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Staff was friendly, but the property was not what expected.

8/10
Excellent
Rajeev, 27 Mar 2025
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Centrally located with great access.

2/10
Poor
Melanie, 27 Mar 2025
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The pictures were misleading.

6/10
Fair
Gerald, 25 Mar 2025
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Need check in little bit faster

10/10
Exceptional
Mit, 25 Mar 2025
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I had an amazing experience at Divya Sutra Hotel, and a big part of that was thanks to **Marylou**, the receptionist. From the moment I arrived, she greeted me with a warm smile and made the check-in process smooth and hassle-free. She was incredibly professional, attentive, and went out of her way to ensure I had everything I needed. Marylou provided excellent recommendations for local attractions and dining options, making my stay even more enjoyable. Her friendly and welcoming attitude truly made me feel at home. Exceptional customer service like this is rare, and I truly appreciate her efforts. Thank you, Marylou, for making my stay memorable! I highly recommend this hotel, and I hope to visit again soon.

10/10
Exceptional
Trent, 24 Mar 2025
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Had a great trip will be staying again

8/10
Excellent
Rosam, 20 Mar 2025
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Stayed there when going to a Canuck game and was not disappointed. Great option for the cost.

2/10
Poor
Amber, 20 Mar 2025
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The electronic keys were not working when we arrived for our two night stay. When we went to our room the doors were all propped open! This was not resolved all night so, although being told “don’t worry the door will lock and we can let you back in your room if you go out” it left us very nervous as a min with two teenage girls travelling with her. No offer of refund or discount provided from the hotel, had to go through Expedia. The room itself was outdated and many cracks in floor and walls. Washroom was also showing many signs of age and rust. The beds were comfy enough but the air conditioner was extremely noisy and there was a sign to say not to use it below a certain temperature so it made the room uncomfortably warm. Overall, for spending over $200 a night I was very disappointed and due to the room key situation we moved to a different hotel for the second night, similar price and MUCH better option. We will not stay here or recommend anyone staying here in the future.

8/10
Excellent
Verified traveler, 18 Mar 2025
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Great value!

Room was clean, service was excellent, the only downside was the tub didn't drain when having a shower.

2/10
Poor
Bryan, 17 Mar 2025
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Smelly

10/10
Exceptional
Emma, 17 Mar 2025
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I really enjoyed my stay here, the room was big and clean. The full kitchen was awesome. The staff were very nice and helpful, and they accommodated in many ways. Thanks for the stay!

8/10
Excellent
Sarah, 16 Mar 2025
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Good location. Room and hotel are a bit dated but they were clean.

8/10
Excellent
amarachi, 16 Mar 2025
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Except from my room being cold and the heat couldn't keep up everything was ok

10/10
Exceptional
Dario, 15 Mar 2025
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Great service, staff is extremely helpful, and excellent location! Thanks for all the help!

10/10
Exceptional
Akshay, 15 Mar 2025
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It’s a good hotel, but the lobby was so dirty Rooms at the view are good for the price

10/10
Exceptional
Ajish, 15 Mar 2025
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It's at a good location which is near to all restaurants and shopping areas. Central location to go to aquarium or mall or gastown. We first had a top floor room with a good view but small rooms. Second day we had big rooms with not a great view on second floor. The priority is yours. Staff was very nice and friendly. Building is a little old with old kitchen.But overall we loved it

8/10
Excellent
Josh, 14 Mar 2025
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Was good for what its purpose was

6/10
Fair
John, 13 Mar 2025
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They advertise the rooms as having a kitchen, only to find out it’s an extra $25 a day. Not cool at all.

10/10
Exceptional
Eric, 13 Mar 2025
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In the times I've stayed at the Divya hotel the staff has been consistently friendly and accommodating. if your on budget or not the. the hotel is safe comfortable and clean and in an area close to all amenities downtown.You won't be disappointed .l Highly recommend the Divya hote! Happy travels Eric :)

10/10
Exceptional
Jewellery, 13 Mar 2025
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Perfect location Friendly staff

6/10
Fair
Sharon, 12 Mar 2025
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Great city view. Friendly staff. Very dated. Pipe leak.

10/10
Exceptional
Kate, 11 Mar 2025
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Good

2/10
Poor
Daisy, 11 Mar 2025
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The hotel is outdated, has old technology and could not check in.

6/10
Fair
gracie, 10 Mar 2025
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The place was ok. The property is a little outdated but it was good enough. What I didn’t like was that no where on the ad did it say we had to pay extra to use the stove and oven. The whole reason I booked this place was to save money on going out to eat but we ended up having to anyway because we didn’t want to pay $25 extra/night just to use the stove and oven. I also had an extra person join the trip last minute, and we were informed beforehand that it would cost $25/night for an extra cot in the room. That was totally fine and I agreed to it. Upon arrival, we were informed we had to pay $25/night for the cot AS WELL AS $20/night for the extra person. So that was 2 charges for really the same thing? Why not just charge $45/night for the cot then. Other than that the place was ok, staff were friendly, I just wish there was more transparency with the actual prices or everything extra.

8/10
Excellent
john, 10 Mar 2025
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Great

10/10
Exceptional
Robin, 09 Mar 2025
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Will definitely stay here again. Very affordable in such a good location. Very friendly staff and comfy beds

4/10
Poor
Verified traveler, 06 Mar 2025
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Changes unfortunate - fees for every little thing!

I was disappointed in the changes since the last time I stayed there. We requested early check in as the room was ready, however were told there was an early check in fee, we then decided to ask to store bags and were told there is a storage fee, but if we wanted to leave a review they would wave the fee. This was unfortunate. My last visit was pleasant and I was treated with a warm welcome. This felt all transactional.

4/10
Poor
Sandra, 06 Mar 2025
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The property charge for everything, despite you pay pet and garage, we booked a room with a kitchen but guess what...if you want to use the kitchen, you have to pay an additional fee per day...we complained and the answer is, sorry, we have to charge. I do not understand why, if you paid for a room with the kitchen, you are going to be charged an additional fee for using it.

10/10
Exceptional
Dario, 05 Mar 2025
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Great service!

8/10
Excellent
Ruel Ferdie, 03 Mar 2025
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I like the space of the room, clean, comfty bed and sheets

6/10
Fair
Cynthia, 03 Mar 2025
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Older building and it shows. Beds were comfy though. Check in was a bit of a hassle because they didn’t answer their phone after 5 calls so I made a second day with Expedia. At check in was told everything was set for my two nights. But it wasn’t. Other than that… quiet, close to downtown.

10/10
Exceptional
Kashif, 02 Mar 2025
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Nice, Clean and very approachable in Downtown with easy access to train and other amenities.

8/10
Excellent
Julio, 01 Mar 2025
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Good

10/10
Exceptional
Stacey, 01 Mar 2025
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The staff are very polite and helpful. The room is so clean and the views are spectacular. Would definitely stay again and would recommend to friends and family. Mohammed H

6/10
Fair
Parth, 28 Feb 2025
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In the morning the heater stopped working. And I couldn’t sleep.

8/10
Excellent
Abosede, 27 Feb 2025
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Good. Rita, the front desk officer was very helpful.

8/10
Excellent
Don, 26 Feb 2025
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Great location. Very friendly staff and comfortable, spacious rooms.

10/10
Exceptional
Ovel, 24 Feb 2025
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It doesn't look like much from the outside but the room & driendly staff make up fir that cery small blight.

10/10
Exceptional
Gagandeep, 24 Feb 2025
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All good

2/10
Poor
Mandeep, 24 Feb 2025
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should be better customer service

8/10
Excellent
Josh, 21 Feb 2025
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Issues on last day but we came to a compromise.

6/10
Fair
Joshua, 18 Feb 2025
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Location, location, location. This is my second time staying here. First time was amazing as a young family, second time they were doing renovations but the price reflected that so I will base everything on first time. Staff was friendly, rooms were clean, the location is amazing.

6/10
Fair
Analiza, 17 Feb 2025
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I like the people are very accomodating. The sink in the washroom is leaking reported to the desk information

10/10
Exceptional
Danielle, 17 Feb 2025
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Nice staff

They let us arrive earlier than 3 pm

10/10
Exceptional
Jacinda, 15 Feb 2025
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Amazing customer service rooms are always clean!

10/10
Exceptional
Carli, 13 Feb 2025
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Wonderful stay with an even better view from the 11th. Sharmaine and the front desk staff were very helpful and accommodating with my late check out.

10/10
Exceptional
Navdeep, 13 Feb 2025
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Excellent

2/10
Poor
Verified traveler, 13 Feb 2025
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Old hotel - bad customer service

Older hotel. I booked with the pay at hotel option & they phoned to ask for a payment upfront, I told them they should only have the option to pay up front on third party booking site, their is 1 elevator that gets clogged up when staff are cleaning the hotel, will not stay again - I’ve never experienced this much trouble at any other hotels booked on hotels.com

6/10
Fair
Tengyue, 10 Feb 2025
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Make sure read their email carefully

6/10
Fair
Brad, 10 Feb 2025
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Dated.

Dated property. $35 parking. Great central location. Nice views. Staff was friendly albeit somewhat disorganized. Good food options nearby. When parking was included, the price was a bit much for what you get.

6/10
Fair
Oreoluwa, 09 Feb 2025
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It was a quaint space and very much worth the stay. I do have to complain about the lack of transparency regarding extra costs that could come up with “colder months”. Complimentary items becoming pay by the day rates are understandable, if & when the notice is updated in the website.

8/10
Excellent
MIKYOUNG, 09 Feb 2025
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Yes

8/10
Excellent
Jun Tak, 09 Feb 2025
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only problem was no working oven

8/10
Excellent
Alvaro, 08 Feb 2025
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I liked that it was a complete set up for the price, with a good kitchen (Stove-Fridge-Microwave-Coffee maker-Zinc), dinning table, relaxing chairs, closets, an updated bathroom and 2 beds. The temperature of the room was excellent. I did not like that the mattresses were a little worn out

10/10
Exceptional
Hiram, 06 Feb 2025
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What i liked was the location. Everything's is withing walking distance. Plenty of shops and restaurants nearby. Rooms are great! Staff is friendly and helpful and very informative. Its budget friendly. Best deal around town.

10/10
Exceptional
Stephen, 06 Feb 2025
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Friendly and loads of good food and shopping right out the front door

10/10
Exceptional
Maiya, 05 Feb 2025
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Nice convenient place to stay with great staff.

8/10
Excellent
Maureen, 05 Feb 2025
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Was spacious, Bed was comfortable. Clean. Staff was friendly. Very strict on no early check in

8/10
Excellent
Harry, 01 Feb 2025
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Extra charges unexpected

The property offered a kitchen, but charged additional for electricity to the stove/oven and microwave. I was annoyed, but ate out, mostly.

10/10
Exceptional
Lloyd, 01 Feb 2025
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Friendly helpful staff, quiet and safe. Good place to stay when you're in Vancouver.

6/10
Fair
Sara, 29 Jan 2025
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Hotel was under renos which we didnt know at time of booking. They were sanding the walls at 9am everyday. Smelled like paint everyday. Good location The room was okay - outdated and not the cleaniest

8/10
Excellent
Anthony, 29 Jan 2025
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My go to place to stay on Robson

Stayed one night on my way to a ski trip in Whistler. Service was great. They allowed me a really early check in with a room upgrade, at no extra charge.

10/10
Exceptional
Fatima, 29 Jan 2025
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Lovely service and place ! Highly recommend!

10/10
Exceptional
Andrew, 27 Jan 2025
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Great location. Nice part of downtown. Lots of good restaurants nearby. Large rooms.

8/10
Excellent
Marcella, 27 Jan 2025
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Great location and value!

It was spacious, clean, and great friendly staff! Great location to downtown!

8/10
Excellent
Josh, 25 Jan 2025
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Was fine

10/10
Exceptional
Jimi, 24 Jan 2025
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A really friendly hotel with lots of space in a cool neighborhood. Stayed there while attending a conference at Canada Place- still quite walkable.

6/10
Fair
Brandon, 21 Jan 2025
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Not great but fine for one night

The check in staff were great but small things in the room were not great. Coffee machine was broken and they didnt have another, heat pump wouldnt change temperature, fireplace didnt work, bedside lamp didnt work, no bathtub stopper and they charge if you leave any dishes unwashed. Affordable and good location.

8/10
Excellent
Gerry, 20 Jan 2025
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Very clean and well appointed bathroom however the overall quality of the room was somewhat below expectations based on the pictures - cracks stains and seams in the wall coverings etc. For a short stay it was fine but for future guests it's important to recognize the reasons for the low price. Also, I was told at check in that there was an extra charge of 25 dollars per day for use of the kitchen stove and or oven! Definitely a first for me..

10/10
Exceptional
Maria, 19 Jan 2025
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loved my stay!!

8/10
Excellent
Hannah, 19 Jan 2025
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Amazing view loved the space and the staff were super friendly, some dirt/dander in my suite but really couldnt complain for the price and location!

10/10
Exceptional
Jason, 17 Jan 2025
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Comfortable and Practical. Suite Spot ;)

Business/Work stay.

10/10
Exceptional
Xiomara arisbeth, 17 Jan 2025
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Excellent

10/10
Exceptional
Ian, 12 Jan 2025
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Very clean with friendly staff

2/10
Poor
Kasvi, 12 Jan 2025
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..

10/10
Exceptional
Dario, 11 Jan 2025
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Great service qnd excellent location. The hotel is going through some maintenance atm, but didn't affected our stay.

10/10
Exceptional
KEITH, 10 Jan 2025
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Very good location...friendly staff...comfy bed...spacious

10/10
Exceptional
Gurpreet, 10 Jan 2025
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Its affordable and clea.

10/10
Exceptional
Eric, 10 Jan 2025
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An incredible off-season bargain in an excellent location in Vancouver.

8/10
Excellent
Adriel, 08 Jan 2025
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The convenience of this location was absolutely amazing! Very small hotel but me & my partner didn’t mind it at all. It was also great just to relax in our room and enjoyed the gorgeous view of Downtown Vancouver & seeing the bay & parts of Stanley Park in the distances. My one complaint that I had was the doors were so loud when guests were leaving their rooms. Hopefully in the future they can fix and have them slowly close? But other than that, I had a wonderful week stay there 😙😎

10/10
Exceptional
Rhea, 31 Dec 2024
hotel-logo-v2.pngTraveller

Lovely.

10/10
Exceptional
Matt, 30 Dec 2024
expedia-logo-v2.pngTraveller

Was a nice place to stay

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