Staff willingness to help with any request was fabulous. House cleaning was perfect and requests were completed efficiently. Food was fabulous in Krystal restaurant (as was the service by Kreshmita) and very good elsewhere. For a small island, its amazing what they have achieved. Our only concern was in the buffet restaurant one evening when it was very busy and the food couldnt be replenished quick enough, so choice was limited. Bar service and choice of premium alcohol was very good, and I only recall re-asking for our drinks once, but they soon arrived. Sanju and Desy always kept us topped up and provided great service. The island is kept pristine looking by a team of hard workers trimming shrubs amd maintaing the beach. The wildlife was great to see, which we hadnt been expecting. We came for some rest and relaxation, and the Palace provided that in abundance. If you want to do more activities, then the sister Atol island is well stocked with livelier entertainment and good water sports. We snorkeled all the reef and had a wonderful adventure. From baby shark within 2 feet of the waters edge, to ray and sharks off the jetty pier it was a fabulous experience. We chose to go on the boat snorkelling trip at $75 per person. The service and safety was very good but the reef location was very poor. The reefs on the island were much much better and free. This left us feeling that we had paid for a boat trip. Everything considered, the Palace is very good to excellent.

This property is excellent. Beautiful place to spend a holiday in the Maldives. All staff are excellent and friendly. Resort is very clean and tidy. Food options for a la carte were good. Buffet food was very good. Much preferred the Palace side over the Atoll side as there was better selection of liquor, added food options, and it was quieter.

This place is unbelievably beautiful. If someone gives a bad review, something is terribly wrong with them. There are no words to describe its beauty, cleanliness, safe atmosphere and clear water. We will be back!

We stayed on the palace side and Muhammed the chef made sure that the food was hot and plentiful as well as the presentation was excellent...we also must give Torre a shout out as the bar manager....he was pleasant to all customers and went out of his way to ensure his staff was taking care of guest....he gets an At.....the ONLY criticism i have is with the room service menu....there were nothing more than cold sandwiches and a salad that were both subpar in quanity and quality....please update you menu like the other RIU to include burgers fries and pizza....because late at night thats what people want

Water was extra crystal clear. Staff were so friendly and easygoing. Always have smile and great you. Would like to say that the food was amazing. The best riu resort that i have ever srayed.

Excellent resort

Excelente

Excellent stay. Staff was very friendly. Outstanding and spacious rooms.

Love our stay here! The views were beautiful and the staff was very accommodating. Would definitely come back! Highly recommend the overwater bungalow with pool! The food was okay but you are not really coming for food!

We lucked out picking this place for our honeymoon. So presently surprised by how absolutely amazing it was. We got the overwater villa suite for 7 nights and the property, the staff, the food all exceeded our expectation.

Excellent destination overall 👍 will be returning

This resort was a wonderful life experience. The resort and its accommodations were absolutely fabulous. The staff was very accommodating and incredibly friendly. I highly recommend Riu Palace Maldives for that one in a lifetime experience!!

I have never visited a hotel where the staff where so nice and well rounded. No one had a nasty attitude absolutely no one. The food options are great and all inclusive. The only thing is that the Wi-Fi is not the best in the rooms, and that they do not allow drones. Besides that, this was our honeymoon, and we give a 20/10. Greatly recommended.

This property was absolutely amazing!!! So beautiful, stunning, breathtaking. Could not recommend this place more! The perfect getaway to a beautiful destination! The staff was so friendly and helpful! I can’t say anything bad about this place or the people. I highly recommend! We definitely would love to come back!

Beautifull place not a 5 star stay!

Beautifull location and views, the food and beverage staff were amazing with great attitude and service but really disappointed with the resort being marketed as a 5 star property when they definitely don't have the level of attention and service to be but a 4 star. From the moment we arrived at the Male airport the reception by the hotel staff was terrible not guest service at all just asked us if we were coming to the hotel and to wait on the side (The presence of the staff wasn't the best to said the least) and them the arrival to the island airport was very much the same, staff just asked you if you were coming to the hotel and to leave your bags there and jump in a bus, them get down from the bus and jump in a boat, again all these steps happen without anyone welcome you or explaining to you the process in a matter expected for a 5 star hotel. Them you arrive to the hotel pier, and you have one person giving cold hand towels and another one giving you old half empty plastic glasses with warm juice and asked everyone to seat on a waiting area so that one staff can barely explain the resort information to everyone and send you out on a golf cart packed with people to your rooms. Again, until now NOTHING of all these steps were even close to a 5-star experience. We arrive to the room and the mini bar consisted of 4 old bottles of vodka, gin, tequila and something else and an office style fridge with couple of sodas a big water bottle and 2 beers. I could keep explaining!!

The attention to details is impeccable!

I am really mad because the person booked my transfer to the island of Male on the wrong day.,..had to buy another ticket back home and had to spend a night in a very noisy hotel. .so Riu Palace Maldives how do you plan on conpasating me.... would love to come back but nervous about the trust element...lost almost $2000 to buy another return ticket ticket home and spend a very noisy night in Male... .

Really beautiful place

One of the best resort hotels I've ever been to!

We had an excellent stay here!! We even got engaged 💖. The only thing I would say needs a little more entertainment and food variety but overall it was great!!

Our stay was awesome! This is definitely a chilled vibe and relaxing resort. We loved our pool OWB! The option to have a pool and access to the ocean! Was a phenomenal experience! Our room was clean & very nice. The bed not as comfy as i would like but we made the best of it. Room service menu was very lack luster. I get it but if i prefer to stay in my room all day then there could be better food options for room service. The food options were pretty decent. Sofia (Italian restaurant) was the only place we were able to make reservations. The food was pretty good; I'm a picky eater. We weren't able to try the other restaurants as there wasn't any open time slots. The drinks were ok until I discovered the pineapple whiskey!! That was my drink during our stay! The bbq was nice and fun. There was a live band, grilling & mimosas by the beach! A perfect Sunday. We preferred the Palace side over Atoll. Marshall was outstanding!! Thank you for taking great care of us!! The staff is very accommodating and attentive. The gift shop is very small. Not many souvenirs too choose from; its a very quaint cute boutique. Plenty of water sports to choose from and their photographer is awesome as well. I did the flying dress session. We really appreciate the fact that we pre made our arrival travel arrangements. Once we landed in MLÉ, there was a RUIwelcoming agent holding a sign guiding us to our seaplane. We were guided all the way to the resort and guided all the way back to the airport.

I really had high hopes for this resort. However, it failed in most aspects for me. Beautiful resort in general, and friendly staff for the most part. Those are really the only positives I can give this place. Let’s get into the negatives. 1. I had paid for this trip in full back in January 2023. About 3k for the resort and 1K for the plane ticket, which I paid in a package. I didn’t go on the actual trip until June. I had decided to add someone to my reservation. I called Expedia and was instructed to handle everything at the resort. You wouldn't believe that this place charged me an ADDITIONAL $1,800 to add ONE person to MY villa that I had already purchased. THEN they had the nerve to slide a bill under my door for almost $3k saying I still owed them, despite me paying for the resort in full in JANUARY. After I chose not to even address additional bill they attempted to force onto me, they proceeded to CUT OFF my room key, not allowing me to access my room. It took multiple days for them to figure out that I in fact did NOT owe them anymore money. I believe they were trying to take full advantage of me and the situation, very money hungry and low down. I was extremely disappointed. 2. I paid 3k for an overwater bungalow. The room on the inside is EXTREMELY underwhelming. Very unimpressive and mediocre. Not luxurious in the slightest. The outlets by the sink/ mirrors only go up to a certain wattage so you can’t even use a basic flat iron or charge your phone.

The property is wonderful, the quality of the buildings the furnishings everything far exceeded my expectations and the people were amazing!

Tranquil and great service

All the staff is super friendly. The ocean is unbelievable. Amazing sunsets. Rooms are a great size and AC works killer.

Excellent service. Beautiful accommodations. Highly recommended

We like the beautiful view around us. The resort is divided into two, Palace and Atoll. Palace is quiet and peaceful, and the sushi restaurant is amazing. Atoll you have all the activities and fun. Unfortunately, there are not many activities for the kids.

Good was ok

Great resort, heavenly beaches, great food and wonderful staff. Rooms are big, bright and spotless.

Had much better experiences in other Riu hotels. This wasn’t so great of experience but i must thank to two employees who made my stay pleasant. VIKISH ( front desk) who went above and beyond to make us happy. This guy deserves a raise. And Louis ( donning staff) who had a beautiful laugh all the time and so helpful. Palace side of hotel was so boring but atol side was more fun.

Awesome service and beautiful property.

Amazing hotel in the beautiful Maldives, friendly staff, clean, and great entertainment and food options this is absolutely one of the best places to visit if you're visiting the Maldives.

Hotel was very nice and place was beautiful. Staff were very friendly and accommodating. It was everything we wished for and we will definitely go again.

I stayed for two nights and really the only good thing about this hotel is the sea. Since we arrived, we were greeted with a drink of something that I'm still finding out is the service, it's terrible, the gastronomy is catastrophic, I don't recommend this hotel to anyone, I live in Florida and For me it is not worth traveling so far thinking that it is paradise and in the end you find that everything is a lie

I stayed two nights and really the only good thing about this hotel is the sea, really. For me, I live in Florida. It's not worth spending so much money if the Bahamas is much better.

My wife and I loved this place , we will sure come back. The room was amazing , the staff was incredibly friendly , professional and helpful. The most beautiful beaches I have ever seen. It was a perfect honeymoon for us.

Love this place! Only recommendation would be to offer snorkeling equipment for the palace Customers that are staying over the water. Thank you.

The property was absolutely beautiful and the staff was amazing. I would love to return.

Perfect location for our honeymoon. Friendly staff and everything is included in their all inclusive. The overwater Villa was amazing

Beautiful property great staff!

Awesome

Beautiful property and even though there are many people it never felt crowded

I absolutely loved everything about the Riu Palace, however I was VERY disappointed with the food quality. The food was not good. Everything else was amazing!

Excelente

Absolutely amazing resort!

Absolutely amazing resort. My wife and I stayed for 1 week and could not have asked for a better stay. Pictures do not do it justice and the resort is beautiful. Staff are very friendly and attentive. Over water villa was spacious, quiet and had water access. For the most part the restaurant food was good. Broad range of activities on the island but they did tend to fill up quickly. Access to the resort was easy via seaplane and was a highly recommended experience. We would definitely stay here again.

Property excellent location, with fantastic views with two hotels Palace side and Atoll side. Palace side more upscale older crowd while Atoll side younger people and restaurants food selection not as good Problems incurred the following 1) door lock battery kept malfunctioning every 24 hours causing inability to access room and had to walk to office for help 2) excellent massage spa at atoll side 3) must book 48 hours prior evening meals at specialty restaurants using, must use Rio App 4) Excellent deep sea fishing, jet skiing and snorkeling Highly recommended for all the activities 5) yoga classes excellent until you try to do Pádel board yoga which not enough boards are provided. Instructor refused second class 6) better bar selection and food selection at Palace side

Most of all the services is beyond exceptional.. I love everything about it.. the staff was friendly . They take good care of us arriving and departure..and and staff was wonderful.. I gave 5 stars

Everything was excellent besides food. Terrible food choices and very low quality for being a resort of this class.

Mind blowing location w/ average food

We stayed an overall of 7 nights at RIU Palace resort. 4 Nights at a Beach Villa and 3 nights at an Overwater Villa w/ a swimming pool. Overall we had an amazing stay at the resort from a location, logistics, comfort, weather, and friendliness perspective. However, we were deeply disappointed by the food and the room service. While the resort has a wide range of food available, including speciality restaurants - the food lacked taste. Quick conversation w/ with employees reveled that the resort employees order their own food from a near by island. Room Service has a very limited choice. 3 Types of deserts, and 5 types of food (3 sandwiches and 2 salads). No drinks. We expected much more from an all inclusive $1000 a night experience.

Everything was amazing except the food (especially at the buffets) and the night activities. No real chance to party and seize the night. My only two gripes because everything else was perfect

This resort is MAGICAL! It looks EXACTLY how it does in the Photos. As soon as you arrive you will be blown away from the water views , the crystal blue water and the staff? AMAZING! I stayed in the over water room with the pool and it was the most spectacular vacation of my ENTIRE LIFE! Waking up to that sun rise and falling asleep to that sunset id something I can’t put into words. The staff are so kind and gracious! Smiles 24/7 and always so accommodating. The only thing I wasnt so blown away with was the food but thats expected at any resort. The breakfast is definitely 8/10 forsure

My husband and I enjoyed our honeymoon at the Riu Palace Maldives and had the most amazing time! The property is beautiful with lots of activities and entertainment. The staff is wonderful and really make you feel welcome. Very clean resort with great amenities (ie spa,gym). Air port transfers were very well organized. We thoroughly enjoyed our trip from start to finish and would highly recommend the Riu Palace. If I had to be critical of one thing - it would be the food. The quality of the food in the restaurants (Italian, Fushion, Japanese, steakhouse) was better than the buffet.

Property was very clean place was beautiful the only thing was entertainment needs improvement like shows, pool activities beach activities food was great drinks taste like juice no liquor in rooms they should with the pandemic provide nip bottles in the rooms (minibar). They charge you for wine with room service. Only disappointment was that!!! this is an all inclusive property. and having to go out your room to go to the bar to get liquor or get charged for wine service to the room was very inconvenient and disappointing.

The Hotel was very updated, service was great and even tho the food was limited but the quality was great.

The hotel is really amazing, I totally recommend it

Dream Days!!!

It was an amazing week. Since the airport we were so welcome. Our room was in front of the beach and so comfortable. The housekeeping staff was perfect and friendly. I felt like in my own house. The weather were perfect. Special thanks

I loved food at the Krystal restaurant. That was the only night that I had the best experience at this resort. Everything else was mediocre at best. Reception staff appears confused and incompetent in resolving simple tasks. Due to Covid they require all reservations in specialty restaurants to be done through them but they are not forwarding reservation changes to restaurants. Restaurants don't want to accommodate until you make a fuss with reception and then they are apologizing and not trying to resolve the issue but stating how they didn't do nothing wrong and that reservation is how it is. When they finally accommodate you, you have lost your appetite and just want to eat and leave the restaurant, Steakhouse in this case. Also instead of mustard they tried to give me curry for my hamburger. I was really done with them at that point. Room service choices are also something to be desired. Food is mediocre and there are no choices. Bread is stale and tasteless. So pass on it. Buffett choices are same everyday for breakfast, lunch and dinner. You are not allowed to get any drinks from the bar either with your dinner. Fortunately I was there 4 days only and I enjoyed the sun and water from my terrace. But that is all I came for to relax and at the end I did. Just some things definitely need improvement, reception staff especially

Paradise in the Maldives!

Modern, comfortable resort, with excellent food at the buffet restaurant. The chefs accommodate those with vegan or vegetarian diets. Unlimited specialty drinks and snacks available all day at either of the two swimming pools. Very good dive center with clean and modern equipment. Rooms and villas are spacious, kept spotlessly clean, and very comfortable. A paradise in the Maldives!

We had a blast the staff was great and the view was amazing. However, there was a small issue with the back and forth transportation and the room service food wasn’t so good. Other than that everything was perfect ...rooms the staff/people was extremely professional and courteous. The food at every dinner and main dinner was great. And the view and area was heaven on earth.

It was very relaxing staff where very nice. And it was very clean and better than pictures

A remarkable well run property. The staff is above outstanding. The property is immaculate. The room was better than advertised. The food is incredible. The beaches and pools are kept at incredibly high standards. There isn’t one thing they can improve on. Everything just works. Please visit the sports bar. It’s open 24 hours a day and each bartender has his own unique fun drink to try. An incredible experience under unusual (covid) circumstances.

The resort is very new, beautiful maintained and the staff were all excellent.

Amazing place, great service. The resort amenities is amazing.

It was amazing staff super friendly. Good food I was expecting a bit more variety but overall really good. Talked a but with manager and got told the resort was actually full. I honestly didn’t feel like it. There was always space to take the chairs and everything. Different activities to do close to the gym. The gym has a incredible view on the ocean. Everything was clean. We went in november for our honeymoon around the 11 and the weather was perfect had one rain and it was at night didn’t even noticed. A lot of fish to go snorkeling. Had a great time! I will thank specially nandana and the guys from the bar close to the pool. Our baggages got lost somehow between amsterdam and abu dabhi but the people from the resort helped us a lot and did alla the follow up and we got everything the next day. They helped u and send to our room what we need it for the night.

Everything was wonderful, I just think the food could have more options without curry.

Honeymoon

Beautiful resort! Amazing staff, especially Ajith and Chameere they were spectacular, made our honeymoon even more special with 5 star service and accommodation. Paradise destination! The only downside was the beer and wine and alcohol in general was average, but the staff made sure to accommodate and prepare great cocktails. The food was great both specialty restaurants and buffet, extremely tasteful and very good presentation. The water activities are very fun and the variety of sea life is plentiful. The service is beyond first class, highly recommended!

Amazing setting in a beautiful serene island Brand new property with the RIU touch Well done

This is my first time to the Maldives this resort and every one working was a pleasure to be around. The food was delicious. The Manager is always around should you need anything. Your rooms and the beach are spotless. The beauty is something out of this world. Absolutely beautiful. The drinks in the bar was the best. I just love this place can’t wait to return. I stay 5 night. The restaurant was excellent also. Thanks you Riu Palace for a wonderful stay. I will be back

Amazing staff and food.. the view is amazing.. very clean

We loved the property, we were there for our honeymoon. We wish the sports bar had fresh food, like good snacks like fresh burgers, hotdogs, nachos etc instead of having to use the microwave. Also they need more selections in the buffet area, every night there was curry, not enough selection

Honeymoon in Maldives

Great service by the staff and management. Scuba Caribe folks were amazing and kept us safe during scuba and jet skiing. Room upgrade to villa over the water is well worth it. Recommend side room without pool.

Stayed for 7 nights in the beginning of August. Third time in the Maldives. What an experience. Great resort with great staff. Very good food, but you have to be quick on booking the alacarte restaurants as these get fully booked very fast. The restaurants are only open curtain days of the week. I would highly recommend this resort. 5-6 nights is enough.

First of all I would like to say that hotel has a very helpful and friendly staff.Their dedication and smile everyday gives it a positive vibe. Choice of food and presentation was nice but unfortunately the alacarte restaurants you can't book as it's all fully booked when you arrive . We managed to book one slot as I asked for it at time of checkin. Almost all water-sports are free which is nice however the Snorkeling that I believe is the most common is not allowed only in specific area where there is no Corals or fish anyway. You need to go on a paid Snorkeling Trip. basically there is no house reef around this resort. Currents around the resort are so strong that you can't really swim in the water. Water villas have sign no swimming. On the side where the restaurant is it's possible but still current is just way to strong especially for small kids . Beaches are full of building material. I attached few pictures. This hotel was only completed in 2019 and it's visible everywhere. Even the water Villa's have view of a drill machine that pumps sand from the sea bed to the beach as per pic attached. Flights in and out of male to the island are twice a day and it's far for convenient as you need to get up early morning despite flight taking only cca 35 minutes.Our flight from male was at 15.30 but we needed to get up at 3.50 AM and meet at 4.55 to depart at around 6 and then again waited 8 hours at Male.

Not all of the restaurants were working because of the hotel was new.

Excellent location!