Resident City Hotel

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Located in Almaty (Almaly District), Resident City Hotel is within a 15-minute walk of Gabit Musrepov Kazakh Theatre for Children and Youth and MEGA Park. This 4-star hotel is 1.3 mi (2.1 km) from 28 Panfilov Heroes Memorial Park and 1.4 mi (2.2 km) from Hippodrome. Make yourself at home in one of the 86 guestrooms featuring minibars and Smart televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Almaty? This hotel has 807 square feet (75 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• New Year's Day (1 January) Gala Dinner per adult: KZT 25000
• New Year's Day (1 January) Gala Dinner per child: KZT 13000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Airport shuttle fee: KZT 7000 per vehicle (one-way)
• Airport shuttle fee per child: KZT 0 (roundtrip), (up to 18 years old)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English

Turkish