Friendly

The property is older but met my needs. Was clean and functional. Staff was great

I’ve stayed a few times. It’s cost effective, accessible and accommodating

Great

I was tired after long drive and the young man was very pleasant and got me to my room asap. I would certainly stay at that property again

Horrible hotel

Room was freezing cold felt like rhe window was open with the ac on And they wouldn't give me a different room On the website it says breakfast included and when i finally was checked in theh give you a paper back with a bottle of water and a bag of cookies

Location

Either fine close to everything staff was a little bit sketchy. We got there at 8:30. People ahead of us didn’t have reservations. He took their IDs and then he took my ID with the reservation and checked them at first. It was weird. Our stay was pleasant as always rooms were clean beds, comfy pillows, so comfy again of course and we’re in town.

Upon arrival the staff member was polite. when I got to my first room there was no shower curtain and the fridge did not close. We then got moved to a new room. In the early morning hours my boyfrind got an upset stomach due to his chrons and does not do well with some foods. He plugged the toilet as well as got a small amount of bile on the bed sheets. I went down to the front desk and the lady working said it would be a charge for the bed sheet and she will send someone up to unplug the toilet. We went to eat "breakfast" as it states free breakfast but to my suprise it was a continental breakfast. I was disappointed. I then went back to my room and the toilet was still plugged. We then left to and came back at noon and the toilet still had not been unplugged. Finally when we came back at supper time the toilet was clean. There was only bile in the toilet so it was not a disgusting mess by any means and for us to have to go downstairs to use the bathroom after paying for services, I would think would be a simple task, was frustrating. Especially when my boyfriend has a bowel disease.

Very friendly staff, easy check in, room was very clean overall was a very pleasant stay here

The experience was terrible we had a late night travelling and got there late and the room was canceled and I had a basketball tournament that morning getting no sleep and having to sleep in my grandpas van

Very clean and quiet great place to stay

Great staff. Bit old and complimentary breakfast was a bit sad looking.

Good stay

It was a great place to stau

Good price

It was so close to work. Stayed for 1 night

This is a good location, it is near the university. The smoking area is right outside the second building, so the smoke smell permeates into the hottub area, and that hallway.

Excellent service checking in and room service.

Service was nice! We were offered to upgrade for free when checking in! King room was spacious, with coffee machine, microwave and mini fridge. Worth the price! coffee

Easy access to the university

This Ramada is run down..dirt in rooms. Soap container around hot tub, sketcht person collecting cans ouside dimly lit parking. Breakfast cereal options carbo load. Juice watery. Not ever to return as other hotels have lication and nutritional brekfast choices.

Good towels, excellent shower, comfy bed. Nice to have a diner in the restaurant. Some holes in wall in bathroom, would look better if repaired. Good for the price for a short stay while travelling through.

I enjoyed having everything within the property in close proximity.

When booking I expected after a long drive to get there to be able to relax in a hot tub but It was out of order. The room wasn’t properly cleaned we found hairs in the sink. There was one queen bed as expected but only one night stand for two people and only one very worn and filthy lounge chair to sit on. I called the front desk for another chair and they brought a folding metal chair with a vinyl covered cardboard seat. I will never book there again.

While this hotel would have received a 4* rating from me as it checked the box of a comfortable sleep for one night as a last minute booking, there is a major safegaurding concern regarding the front desk staff. I checked in as a single female, with a lobby full of out of country tourists. There must have been at least 20-25 people checking in at the same time as when I checked in, and the staff member who checked me in felt it necessary to announce my room number out loud within earshot of all of them. This is not only unnecessary as it is written on the sleeve of my room key, but also announces to every man (and woman) that there is a young female checking in ALONE to room number ___. It is standard practice in the hotel industry to not do this to anyone checking in, female/single or not, and I feel like this was a major oversight. The reason I’m bothering to leave a review is because I mentioned this on the feedback portion during online checkout and never recieved a response, which leads me to believe that they do not care and don’t see or understand why this would be an issue.

Convenient, clean and comfortable.

Average hotel over priced

Got there, fell asleep uninterrupted and is all I wanted.

I broke my truck mirror dented door in the parking lot There parking space width is minimal and cement pillars hazards

Hotel was old and needs some upgrades. Floor was creaky. Bed was uncomfortable and sheets were uncomfortable as well. The hotel was not wheelchair friendly.

Dirty room

The hotel provided a nice restaurant and the staff were great. The accommodations are average but we’re ok for our 1 night stay.

The room was extremely dirty, the sofa bed wasn't made (no linens provided), and it looked like there was poop on the mattress, pubic hair in the lotion and soap dispensers, mold in the bathroom, air conditioner was broken and making loud noises so we had to unplug it to sleep so the room was extremely hot. We still have nightmares about the horrible night spent in this disgusting hotel.

I would have liked an ice machine available to fill the ice bucket in the room, the room was clean. The ceiling above the shower showed signs of previous water damage. It was adequate for the night that I needed it, I will probably stay again.

Place likes to charge $400/night because it’s a long weekend. Shame!

I couldn’t get into the water in the shower because of the shower head’s fixed position. My 6 year old couldn’t either. No comforter or duvet cover, only a bunch of stacked flat sheets. Tv remote was broken, phone didn’t work. AC didn’t cool the whole room in 30 hear even after being left on the coolest setting for 3 days straight. Vouchers for breakfast are not worth it as you have to order off an older and smaller menu, and the size of the meal is smaller (proportionate, not a deal).

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Location good, but in need of some tlc.

Location is very good. However having stayed here several times the standard of maintenence has slipped. It is starting to need a little bit of attention and a spruce. Also, please put a net curtain or blind in the windows, as you have to keep the curtains pulled over permanently as everyone can see in from the main road. Thr staff were all very nice.

Terrible mattress. No support. Had to hang onto the sides. Even paid extra for the king size.

Slept soundly and comfortably and the restaurant has good good food. Our dog was happy too. Love it! We will be back.

Dispensers had no soap or bath wash, pillows were very flat, hand towel box was empty, extractor fan extremely noisy. Had to keep bathroom door open because extractor fan was too noisy which caused bathroom to steam a lot so makeup was difficult. Bathroom door was hard to close. Room lighting not good. When an extra pillow request was made via phone I was told by front desk that there were no spare pillows. Had to visit the front desk and stress that I needed extra pillows as my neck hurts, and was finally given one. Made a request at front desk to refill dispensers, this was not done, good that I had my personal toiletries. Food at dining hall was good. Hotel location was also good.

Friendly and efficient staff

Good experience

Kamloops. The hotel is situated in the city center of Kamloops, which had some convenience factor, but very limited as to bigger cities. I found the area of Kamloops to be quiet boring, but others may say different. The hotel itself needs a full overhaul; they should rebuild the entire property. Outdated. Dirty. Inconvenient rooms with no elevator to the third and fourth floors; these floors are located in the second building and you have to walk up a long ramp to get to the door. This Ramada lived up to its description; pretty run down and not worth it, at all. The room was okay, but the overall comfort level was not there. We did have a nice mountain and water view, but that did not make up for the comfort of the room, which makes your trip extra special or not so much. Look for another property. Although, when we searched they all seemed to be around the same. Kamloops is an area that I would skip altogether. We only stayed there to visit Clearwater and a few waterfalls in that area, otherwise we would not have been anywhere near Kamloops.

It was nice staying in the hotel.

It was adequate.

Limited staff to assist. No coffee in room. Missing hand/face towels and no staff on hand to bring to room. Restaurant and lounge were closed. Check out clerk was indifferent and didn’t care. Property was old and needed a facelift.

Clem and very comfortable

Good

Comfortable stay and good experience

TV did not work. We did not request to have room serviced (2 night stay) but needed clean towels, called room service and was told to get it at the front desk. Soap dispenser was not fillled. I was happy that they gave 2 bottles water and a few snacks at welcoming. Older building, carpets worn out. Shower has very good pressure. The restaurant has very slow service (didnt mind because we had family members join us).

Columbia Diner was great. Only one chair in the room was not acceptable. On the whole a good place to stay 😌👍

The whirlpool room was excellent!

Property was in good sharp but noisy when people entering rooms.

we enjoyed the quietness away from the city and other restaurants were in close distance as well .

We stayed 1 night on a 2 day drive. Front desk was efficient and very nice. Clean room and bathroom, comfy bed with good sheets and pillows. We left at 530am after a great sleep.

Worth for the money. We enjoyed restaurant facility a lot.

Excellent customer service, spacious rooms and comfortable beds. Area property was located in seemed a bit depressed though not unsafe. Hotel restaurant was good with other dining options within walking distance.

It met our needs on a one night stay.

Nice place and the restaurant right on the property was fantastic

recent trip to Kamloops

This was an overnight trip and could not assess all amenities and facilities

Very friendly staff, quiet location. Parking was very full at the end of the day.

Very nice place to stay definitely will again i forgot all my booze in the fridge tho lol

Good location,

Great shower - lots of hot water and pressure. Big fluffy towels. Quiet air conditioning. Comfortable beds. Only thing is the people in the room above us were very heavy footed and running around. We complained and it stopped for a while. Next time will get top floor.

needs some major work

The bed was extremely soft and not supportive at all. ceiling peeling and the floors are very uneven and damaged and hard to walk on. Even had to cover up a spot on the floor with a towel, as I hurt my foot on it and didn't want to step on the floor again. I have stayed before when they were in the middle of renos, and thought it might be ok... wouldn't recommend

Wounderful stay great friendly staff clean

Great room great price and clean

Maybe just myself, I don’t like the AC

This hotel was nothing fancy, but was a great price and was clean, quiet and the beds were comfortable so it was really all that we needed it to be. We would stay here again.

More better quality conditioner, more soap.

Lotion pump was not working Telephone was not working AC was intermittent We requested for breakfast refund as we did not want to eat but the hotel refused

Older hotel only reason why I stay here when passing through Kamloops is the price

Awesome hotel. Beds were so comfortable. Staff was awesome. Helped with everything we needed.

The AC was so loud and couldn’t be adjusted, so it was hard to sleep. The man at the front desk was very nice and helpful.

The room was located in a building behind the parking lot so it didn't get the noise from the traffic on Columbia St. The door to the room however had a gap through to the hallway and people talking and closing doors could be heard. The pillows were nice and soft - just perfect for me. The bed was a bit lumpy with a ridge down the center. There was lots of room and good flooring. The tub had been replaced with a step-in shower and although it was probably fairly new, it's got chips in it already. The walls could use a wipe down. The staff was excellent. It was no problem to leave my car there in the morning while I went for surgery. When I returned I didn't have to pay for the drink I had chosen from the concession room and was also given a goodie bag. The desk clerk ran up the stairs after I took the elevator to make sure that I could find my room. It was a very pleasant stay.

Staff was very nice at both check in and check out! We received a nice little welcome gift from the hotel that we thought was very sweet and unexpected! Rooms were clean, beds were comfortable, kids loved playing in the hot tub, although my husband found it quite hot in there so they didn’t stay for too long. All in all was a good hotel! Would definitely stay there again!

Unfortunately the room was not properly prepared and I had to take time out of my stay to address the issues. The effort from management to rectify the situation was minimal. I expect more from Wyndham properties and the price paid.

I wouldn’t say here again. Lots of other options in the immediate vicinity

It was perfect for what we needed

Older hotel, staff is great. easy in and out , so many dining options within walking distance.

It was close to the hospital. Our room was a corner unit, and had useless space. The couch was in the corner part of the room, completely separate from where the TV was. And the A/C could not be adjusted from the thermostat or from the unit itself. Was an ok stay, but not for the price.

Nice hotel and facilities. Our room was next to the exercise pool.and pool so it was noisier than most im sure. Not a big issue. Ice machine in laundry in next building and parking was a challenge.

Very friendly staff. Room was comfortable

Horrible hotel. The door card locks beep loudly every time you enter the room so all night you hear beeping, then to top that off the doors don't properly shut so an alarm goes off so all night you're woken up by people's door alarms and you have to go into the Hall and shut them yourself. They also have a hot tub with no cleaning schedule and instead of cleaning it while it's closed they randomly choose 9am which is when you'd want to go for a Hot Tub considering check out is 11 but you can't so you've paid for a service you can't use The rooms are poorly insulated for sound and the parking is horribly squished and hard to navigate and the staff don't seem to care about anything

staffs are not really care about customers.

It was ok

Hall way heater are on high setting when its about 30 deg outside the a/c are too loud nd i saw a crawling insect on the room

Quick resonible price Cold room

Got a nice thank you bag for staying King size bed was great and comfy

This hotel is in desperate need of renovations. Room was well used and in need of freshening up as well as the rest the hotel

Nowhere to park. Hallways are a sauna. AC in rooms is old and loud, making it hard to sleep. Bed was comfortable. No elevators. Wouldn't start here again.

The sofa bed is bigger that my kids found it comfortable to sleep in. The staff were very helpful and it's a good walking distance to amenities.

Very good staff at front desk,

First time staying there was a good hotel for a good price and location

Staff very friendly

A bit dated and a few things that needed fixing, and the AC was slow to cool down the room, it was clean and comfy.

Very nice room, they turned the AC in before we got there. Very nice to have a cool room when we arrived.

It was alright. Found someone’s toothpicks fall out of the soap dispenser by the sink. Kinda gross. Some water stains on the ceiling in the main bedroom area too. Front desk staff was friendly and polite.

Very poor overall; no shampoo, conditioner and body wash in the bathroom and they put us in East wing with no ice machine and ceilings are dirty and needs some love and parking is terrible Never stay at this place