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Raffles London at The OWO9.8Exceptional
44 Guest reviews
9.8Exceptional44 Verified ReviewsRead all reviewsCleanliness10/10Service10/10Comfort10/10Condition9.8/10Amenities10/10
Exceptional
44 Guest reviews
57 Whitehall, London, United Kingdom. See map
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Hotel Description
With a stay at Raffles London at The OWO, you'll be centrally located in London, within a 5-minute walk of Trafalgar Square and Charing Cross. This luxury hotel is 0.4 mi (0.6 km) from Leicester Square and 0.4 mi (0.7 km) from Big Ben. Make yourself at home in one of the 120 individually decorated guestrooms, featuring iPads and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Hotel policies
Green Globe
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Cleaning and safety practices
- Essential workers only - NO
Important information
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT, and WeChat Pay
- Safety features at this property include window guards
Minimal age
Optional fees
- Fee for full breakfast: approximately GBP 45 for adults and GBP 22.50 for children
- Valet parking fee: GBP 70 per night
- Rollaway bed fee: GBP 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
Portuguese
Greek
English
Italian
French
Spanish
Arabic
Chinese (Cantonese)
Irish
Chinese (Mandarin)
Polish
Danish
Dutch
Serbian
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Breakfast available (surcharge)
Laundry facilities
Health club
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Full-service spa
Spa treatment room(s)
Wedding services
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 9
Number of indoor pools - 1
Bicycle rentals on site
Valet parking (surcharge)
Number of bars/lounges - 3
Newspapers in lobby (surcharge)
Electric car charging station
Couples/private dining
Proposal/romance packages available
Ballroom
Banquet hall
Reception hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Handrails in stairways
Wheelchairs available on site
Food and water bowls
Well-lit path to entrance
Hotel reviews
TravellerTravellerAbsolutely beautiful historic building renovated into a luxury hotel.
TravellerAbsolutely amazing hotel.
TravellerFantastic
TravellerWas amazing. Will definitely return
TravellerRaffles OWO is filled with history! Breakfast service needs to be friendlier… grumpy waitstaff. Indian dishes in the Drawing Room restaurant needs improvement given all the great Indian food in London.
TravellerOne of the most extraordinary buildings in London, which played a major role in British history in the 20th Century, and sits in the very Center of British power . The owners have spared no expense in renovating and modernizing this magnificent structurewhile keeping all of the history... Turning it into a hotel unlike any other in the world. And to do it full duty, Raffles has put together a staff that is extraordinarily knowledgeable, enthusiastic, and helpful. It was not only a great place to spend a couple of nights, it was just an extraordinary experience... Almost like being given a private suite in an extraordinary Museum with very helpful staff to answer your every question and meet your every need. It is definitely a six-star hotel
TravellerPerfect from beginning to end
Perfect from beginning to end. We cant wait to go back. Although an expensive treat we thought ,overall, given the quality of every single aspect of this beautiful hotel, it represented good value for money. Food, room and service superb.
TravellerIncredible hotel and likely the best I’ve stayed in. The decor and finishes are outstanding, the staff are very attentive and polite and nothing was too much trouble. Would highly recommend.
TravellerAmazing place to stay, concierge staff are very friendly and make you feel at home. Picture don’t do justice the actual room is much nicer and I like all the details in the room. Location is amazing and very walkable, used the swimming pool as well which is not busy at all, it was a great experience staying there and had great memories. Very happy and definitely highly recommend.
TravellerFirst time staying at the OWO and I have to say it did not disappoint
TravellerUnbelievably gorgeous property.
TravellerLuxury stay
Service unparalleled with grandeur and class. If you want luxury then the OWO is the place.
TravellerBeautiful hotel. Exceptionally friendly and efficient staff. Would stay again. Highly recommended.
TravellerOutstanding classy new property in a classic landmark building, great service and location.
TravellerA truly 5 star experience from check in to check out. Customer service was spot on from start to finish. You are never left wondering where to go in the building, what to eat etc. As there are so many friendly customer service people to help you throughout your stay there. Friendly smiles as you walk by etc. Everything ie. The room, amenities, gym, pool and spa and general hotel interior are of very high quality and they didn't spare anything when they built the Raffles hotel. I would rate the stay and service even better than the Savoy hotel.
TravellerThe property and management were exceptional.. One things that would be nice is if the rooms had a sound system of some sort that could be connected to blue tooth.
TravellerAmazing from start to finish!
TravellerMarvellous! A gorgeous hotel with kind and helpful staff. Room is always clean and organized. Everything is organic at the breakfast, must try the green juice and coconut yogurt.
TravellerAbsolutely beautiful hotel. The staff were friendly and attentive. Definitely a hotel to visit when you’re in London
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Everything was as expected in this premium hotel…absolutely perfect!