Excellent
1040 Guest reviews
380 William Street, Melbourne, Australia. See map
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Radisson on Flagstaff Gardens Melbourne is centrally located in Melbourne, a 4-minute walk from Queen Victoria Market and 8 minutes by foot from Melbourne Central. This hotel is 0.8 mi (1.3 km) from SEA LIFE Melbourne and 1.2 mi (1.9 km) from Crown Casino. Make yourself at home in one of the 184 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has facilities measuring 2153 square feet (200 square meters), including a conference center. Self parking (subject to charges) is available onsite.
LGBTQ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
German
Vietnamese
Swedish
Afrikaans
Greek
English
Chinese (Mandarin)
French
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Elevator
Concierge services
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
24-hour front desk
Business center
Express check-out
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 2153
Conference space size (meters) - 200
Conference center
Self parking (surcharge)
Valet parking (surcharge)
Computer station
Rooftop terrace
Number of bars/lounges - 1
Water dispenser
Covered parking
Uncovered parking
Distance from property (ft) - 492
Distance from property (meters) - 150
Bicycle parking available
Ok, not bad
It's just ok. The restaurant has a nice garden view. The room is comfortable but quite old with many electric wires. The ensuite bathroom is comfortable & wide. The services are just ok.
Overall good..but some times are getting old for age and very clean with dust—-eg coffe makers….the breakfast included should be refilled regularly especially during later hours..and could do with a bit more variety
Hotel and room whilst ok is probably due for a upgrade. Had the breakfast and for the price was disappointed, self serve cofee was horrible, but to get one made was going to cost extra,for the high cost shoukd of been included. No omelette option included in breakfast, and overall cost saving in the breakfast quality and options was obvious. Have stayed here quiet a few times, but probably time to look elsewhere for better value.
Good.
C
Good place to stay
The hotel has always seemed unwelcoming and lacked hospitality. The reception doesn’t welcome visitors with a smile but scornful look, bordering along being rude and condescending. The rooms look unkept and just fixed.
Not bad for a city break
Hotel was in a good location with friendly, helpful staff. Overall the hotel is a bit tired and in need of a refit. Noticeable staining in the shower and bath and various broken bits and pieces around the room. Cleanliness was average as while most areas were clean there was a lot of dust under the bed and the lobby area was in need of a vacuum. Not bad for the price.
Too slow to get into room
We enjoyed our stay but checkin was slow and then the door to our room would not open with card. Needed to get housekeeping up twice to get access - problem with lock. It took a while and we were in a hurry.
Lack of staff. On arrival nobody explained facilities or guidance to the room. Friday breakfast just after 9am most of the hot breakfast food was cold. A very expensive breakfast for $38 $6 dollars for coffee. At 930 pm on Friday the housekeeping and room service didn’t answer the phones. On check out nobody asked if assistance for taxi Uber or anything was wanted. A clear lack of staff and staff training. R Richards
Flagstaff Gardens a nice place to stay
It was close to all the venues we needed
This hotel is a Viatour pickup location.
I didn’t like how the keys were very sensitive but other then that was good
The location is good with easy access to Flagstaff Gardens, Melbourne Central and Queen Victoria Market. The bed wasn't very comfortable and I felt the decor was dated. The grout in the bathroom was very dirty/mouldy which put me off. The check in process was straight forward and the staff were very nice.
Great location
Poor Service at check inn
I have stayed at Flagstaff a few times, and normally the service has been okay, but this time it was a bit disappointing. Also, the promised bar vouchers, as stated in my booking, were not given. The person in charge blamed Expedia for the "mistake" in offering the vouchers, which seems very strange to me
Fantastic location
Fantastic location and super friendly and helpful staff
Very spacious room, great value and convenient to get around to places. Love the view of the park opposite the park. Next door to Queen Victoria Market.
Love the area nice hotel with everything I want
The friendliness and knowledge of the staff
The property’s decor was very dated, there were stains on the carpet, there was mould on the bathroom shower tiles, my towel was dirty and there were stains on the bed sheets. I would highly not recommend this property. I made a joke with another guest saying this hotel makes the best western good and his remark was no it makes them look brilliant . So I guess this review is justified !! Way way over priced for sub standard rooms
Excellent
Amazing location and beautiful hotel ! Very clean and friendly staff
Friendly staff and the room was good.
The location is great - very close to the Queen Vic Market. Room was small but clean. It was quiet mostly - but could definitely hear clearly people coming in and out of their rooms. Shower was not good - the water pressure was on the weak side and it's slippery - made my aging mother concerned about safety. Breakfast was fine; restaurant staff were friendly.
Great customer service 👏
At check in i asked the very helpful,friendly efficienct lady if a i could have a room next to my mate. No problem she also upgaded my room and early check in at no extra cost. With this service,location and a good price my son and i will be back when staying in Melbourne. Just a very simple greeting and giving a little extra help from the lovely lady is great customer service. A big Five Stars.
Great service !
excellent staff & parking available
Close to shopping and transportation- right at the center of CBD
Great staff and good location, breakfast also very comprehensive
Very friendly staff and location is perfect.
Great location next to Queen Vic market, close to tram stations. Great restaurants within walking distance. Clean, comfortable room.
Proximity to train station, market, park and downtown was excellent
Everyone we spoke to at the hotel to were wonderful and super helpful. The bed was comfy, and the shower was great. The Radisson is always reliable and consistent, so we like to stay here when we’re in town.
Excellent hotel
All good
Good place to enjoy Melbourne with easy walking to the downtown area
Thank you.
Hotel staff were so kind and nice. The tea,coffee at the room also nice. Water bottles at the room were so appreciated. Nice location close to the station,market and the park in front. I enjoyed lovely stay.
Location, location.
Great location. Stayed 2 nights and our room was not serviced when we were there, so no fresh towels and ran out of toilet paper
Clean and convenient. Staff were very friendly and helpful. Parking is not great - very tight car park. Only stayed one night so didn’t get to try the restaurant. Would stay again
Good location Reasonable pricing Close to the cruise port
Over night Stay
Good value for money and neat and tidy.
Great value and very friendly stuff.
Thank you
Thank you we enjoyed our stay again , it would be nice to offer different drinks free with the voucher ( and we pay the difference ) not sure why this option is not offered and the gentleman at the bar certainly didn’t want to be there , but overall we liked our stay with you
This hotel bordering Flgstaff Gardens is right at the outside the CBD free Tram zone, which is a makes trnaportation easy. It is a good location, walkable to goecery stores, pharmacy, restaurants, etc. Staff/service are nice and courteous.
Nice place to stay
Key cards kept failing
Nice conversation with desk staff from India and Kosovo
Quiet and convenient location for our stay. Staff friendly
Good, clean hotel in nice location. Close to Vic markets and tram stop to get to the city.
Rooms were old and tired. Staff were friendly and helpful. Park across the road very nice.
Excellent location extremely close to the Queen Victoria Market. Clean facilities and close to many tourist attractions.
Good value but need a full time restaurant
Was clean and comfortable. It was fine for the cost
Friendly staff. Ithhi was great
We enjoyed our stay in Melbourne loved the AO,museums, Plenty to see and do.
The stay was amazing however the room wasn’t that clean
You can cast to the TV easily, and the wifi is good. However, the building and rooms are pretty run-down and small
A hidden gem !
We didn’t know what to expect from this hotel but we are sure glad we stayed here! Great value for money, fluffy robes, cable tv, spacious rooms and friendly staff ! The breakfast was excellent value !! We stay in town fairly often for staycations and glad we found this place ! Our only downside was- there was no pool as advertised though there was a hot tub which whilst nice, was so hot in the room it was actually not enjoyable. The gym area where the jacuzzi is located, we had to walk through and it was so hot in the gym area you could smell the rubber matting ! Some good blinds would work a treat . Another gripe was that there were very few towels for soa users - I found some in the ladies change room . So just that little attention to detail makes a big difference. Otherwise our stay was great and we will definitely be back !
It was good
good location, dated hotel
Fine hotel, a bit dated, and can use a refresh. Excellent bartender
The Radisson on Flagstaff was well priced for the exceptional level of service that we received from the very helpful staff here. Unlike many city hotels, there was no outside noise at night, which was a bonus. The Standard room had a lovely view, a comfy king size bed, and the bath that we had requested. Check in and out was painless and quick. The buffet breakfast was good, not the best we've had, but good nonetheless. I would highly recommend The Radisson on Flagstaff as a great stay in the wonderful City of Melbourne!
The rooms were lovely, and the staff were very accommodating and helpful. The air-conditioning was good also, it was 36.oC on one of the days we were there.
The room was dusty, toilet basin was smelly and dirty the whole room was old and smelly and dusty. I spend most of my time on lobby cause every time i went to my room felt suffocating and felt like im in a donjon it was that small and suffocating and on top of that for 2 nights i paid $600 which was too much for what i got. Wont go back to this hotel not a very good experience.
Cleaning was very poor in overall property. Breakfast not good, no replenishment of items 1h before closing and few options available. However, Nice and quiet location.
was good relaxing after long trip back home
Great location to walk around the city
Very clean and the staff are very friendly
Great location, walking distance to catch a bus to airport. Nice restaurants nearby. Pickup for Luxury tour for great ocean drive is on the side of the hotel
The Radisson Hotel in Melbourne had a convenient location with easy access to key areas, which was a definite plus. However, the overall experience was average. The lack of pool facilities was a disappointment, and the spa was quite small. The breakfast buffet left much to be desired—there were limited options, and food and drinks were not replenished promptly. It felt inconvenient to have to continuously ask the staff for refills. While the staff was polite, the service could certainly be more proactive. It’s a reasonable option for a short stay if location is your priority, but improvements in facilities and service would make it a better experience.
Good Location
Overall great stay. Staff is very friendly and helpful. Convenient location. Property is old but well maintained. Buffet breakfast is overpriced for the options provided. Complete buffet vs continental breakfast didn’t make logical sense as both were over priced for limited options. Realized next door hotels and restaurants offered better spread at much lower prices. Something for your management to consider. Would be good to provide coin based in-house washing machine and dryer option.
Excellent hotel to stay at. Lucy is an outstanding manager on the breakfast area. So customer oriented and so friendly. Excellent example for the rest of her staff.
Gym and hot tub area dirty - much body hair
Location is excellent, breakfast is okay!
I was greeted both upon arrival and also on check-out by very friendly young staff members. Even with lots of people arriving and checking in, the staff members were smiling and helpful. Very impressed
Beautiful park across the road. Queen Vic markets a short walk away and transport options just outside. Rooms were clean and tidy. Staff were friendly and helpful. Would stay there again!
Suer comfortable and great location!
Great! Excellent location across from Flagstaff Gardens and easy walk to major attractions and shopping, so much to see nearby. Lots of options for dining in a few blocks as well. The best choice for us!
The room was nice, service good. A few neighboring buildings are run down, making the area seem not very nice. Close to public transit.
Great Staff
They had no power points on side tables, Room service was good but rooms are old and not updated.
Our original room was not clean and smelt musty and not clean. When this was raised with the hotel staff they acted quickly and had us moved to a nicer room and offered us a free bottle of wine. The hotel is in need of an upgrade it is generally quite tired and dated. The staff were quite friendly and the parking is almost a half a block away.
Great location and staff were very friendly and attentive. Room was a little outdated but ok for the price
Room clean and spacious. Staff polite and helpful. Restaurant had good food and close shopping.
Always enjoy friendly and obliging staff… cleanliness and very handy location of Hotel.
Decent
Good hotel. Good location. Maybe not quite up to the normal Radisson standard but clean and comfortable.
Mark at reception was so kind and could t be more helpful. Great customer service
Great stay
Excellent hotel! Close to everything.
Great hotel, I recommend everyone to stay here.
Walls were ridiculously thin. Would probably not go again.
We were only in town for a short stay and found this location was perfect and so was the room.
rooms very clean, a bit older than i expected
Greeted by very friendly staff and the room was all that we would have expected it to be. Thank you.
Great location. Friendly helpful staff. Clean and tidy rooms. Our daughter had her personal blanket taken by housekeeping while making the room up in morning, staff couldn't locate it but said they would post to us if it is found. This was the only negative for us.
We liked the central location, close to the gardens and market.
I enjoyed my time.
Great stay , thank you
Thank you to the staff at the Raddison , staff were wonderful , room was wonderful and breakfast plentiful ✅ great location too 👍 thank you for a wonderful stay , we will be back !
Staff were friendly and helpful. Room overlooked Flagstaff Gardens which was lovely. Convenient for city shopping and Queen Victoria Market. Corridors smelt a bit damp but rooms were comfortable except for worn bath towel which had holes in. Breakfast was adequate but some hot items were cool when we went for breakfast at 8.30. Dinner in restaurant was great and very tasty. Drinks voucher came in handy and house wine more than nice.
Stay 21-25 November 2024
Staying in a Radisson is always good. The service is exceptional. I can't wait to stay in a Radisson again soon.
Love it.
Radisson on Flagstaff Gardens Melbourne | Hotel in Melbourne | Travala.com
Pretty loca