Quest Canberra City Walk
9.0

Wonderful

680 Guest reviews

9.0
Wonderful
680 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service8.6/10
Comfort9.2/10
Condition9.4/10
Neighborhood9.6/10
Amenities8.8/10

240 City Walk, Canberra, Australia. See map

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
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Hotel Description

With a stay at Quest Canberra City Walk, you'll be centrally located in Canberra, within a 5-minute drive of Australian National University and Parliament House. This aparthotel is 0.1 mi (0.1 km) from Canberra Centre and 0.1 mi (0.2 km) from Glebe Park. Make yourself at home in one of the 84 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this aparthotel consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Minimal age
18
Optional fees
  • Self parking fee: AUD 30 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Shopping on site

Conference space

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

Front desk (limited hours)

Business center

Express check-out

Express check-in

Wheelchair accessible path of travel

Wheelchair accessible parking

24-hour business center

Number of meeting rooms - 2

Parking (limited spaces)

Self parking (surcharge)

Computer station

Number of coffee shops/cafes - 2

24-hour fitness facilities

Water dispenser

Lockers available

Shopping mall on site

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible meeting spaces/business center

Hotel reviews

9.0
Wonderful680 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Service8.6/10
Comfort9.2/10
Condition9.4/10
Neighborhood9.6/10
Amenities8.8/10
10/10
Exceptional
Tony, 07 Apr 2025
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i made a good choice.

8/10
Excellent
Nichola, 15 Mar 2025
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Great property at a very reasonable price. Comfortable and well kept, very convenient location. I wish there was a pod coffee machine with a couple of pods in the room though.

10/10
Exceptional
Dina, 12 Mar 2025
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I had a comfortable stay

10/10
Exceptional
Gina, 04 Mar 2025
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Great experience Close to everything Good room with everything needed Including Nespresso machine Excellent service

8/10
Excellent
Nigel, 25 Feb 2025
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Very good for a short stay.

8/10
Excellent
Chia-hsien, 14 Feb 2025
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Air conditioning not very clean, too much dusk inside the air conditioner.

6/10
Fair
Angela, 02 Feb 2025
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Great location! As other people mention parking is tight. If you can’t park in tight spaces find somewhere else to stay. We had to change rooms as first room smelt and fridge leaked- I actually slipped over in the middle of the night! Our new room was okay. Gym was okay too except the water fountain was out of water so I had to go back to my room to get more water. A few small things could really improve this hotel

10/10
Exceptional
Paul, 01 Feb 2025
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Nestled in the heart of the city and away from major roads with all the facilities we needed

8/10
Excellent
Mark, 26 Jan 2025
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The property was excellent however the insufficient onsite parking was very disappointing and trying to park half a kilometer away for my disabled wife was a major concern. If I had known the limited parking situation at time of booking, I would have booked elsewhere. The facility and location itself was very good.

10/10
Exceptional
Martin, 21 Jan 2025
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Very very nice young girl and gentleman in front reception, very helpful and knowledgeable, room like new, very clean, quiet, absolute worth to stay

10/10
Exceptional
Lesley, 19 Jan 2025
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Apartment accommodation was spacious and in a great location. Would stay there again.

10/10
Exceptional
Gregory, 17 Jan 2025
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Right in the center of the downtown shopping area

Great apartment hotel. Modern and clean. Right in the Canberra downtown shopping area. If you have a car, make sure to book a parking space as parking is very limited.

8/10
Excellent
Kelven, 16 Jan 2025
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nice enough to stay in for a few nights , but parking is a nightmare

10/10
Exceptional
Vasilis, 13 Jan 2025
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Nice property, only minor issue was a bit of what apeared to be mould on the shower wall. Overall a great stay, rest of apartment was spotless, located in a great spot in the city centre, 100 meter walk to the canberra civic shopping centre. Parking at $30 a day was a bit rich & not much free parking in the area, except for Sundays. Extensive, Bus transport nearby. Many restaurants within walking distance. Central to all attractions in Canberra, 6 minute drive to Parliamentary zone. Definatley would stay there again.

10/10
Exceptional
Yolanda, 11 Jan 2025
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Like always, my go-to hotel when in Canberra!

Always stay at this hotel when in Canberra. I am American and visit with my family during the holidays. I have friends in Canberra so I go there every year. Very courteous staff. The rooms are equipped with everything necessary. Conveniently located across from the mall in Civic! No car necessary! In the center

10/10
Exceptional
Ken, 11 Jan 2025
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Modern well equipped and goof value! Located in a vehicle free shopping area on one side with vehicle access on the other. Be sure to reserve parking as it is scarce in the area.

6/10
Fair
Shanita, 06 Jan 2025
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It would have been great if our pillow covers and sheet was changed. There were hair present on both the pillows. Overall- good

10/10
Exceptional
R, 05 Jan 2025
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Friendly and helpful staff/reception

10/10
Exceptional
Tricia, 05 Jan 2025
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It was very quiet and easy access to buses and shopping

10/10
Exceptional
Marieetta, 02 Jan 2025
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Very enjoyable

We loved our stay in Canberra Quest City Walk Hotel, walking distance to everything we needed. Hotel clean and modern, bed was comfortable and it was very quiet, with a kitchenette, the balcony was an extra bonus. If I was to have one negative the housekeeper didn’t top up the teabags daily, but I did get some from reception, the conditioner and body wash in shower was empty from day one, after notifying reception it was still empty on day 4. Apart from this I highly recommend Quest City walk apartments.

10/10
Exceptional
Adi Merewalesi, 02 Jan 2025
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Perfect Family Stay On Budget

We stayed for a week Rm 112b , wow the hospitality was amazing from reception to the housekeeping maids.. I highly recommended Quest if you’re travelling with kids. Easy access to the shopping mall , public transport and other. The best part was having a kitchen and free wifi and movies for the kids. I love MOR products for body gel and shampoo/Conditioner provided love it!!!! Will be staying here for more whenever we visit Canberra.

8/10
Excellent
BUENA, 01 Jan 2025
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Our 2025 NY holiday

It was a very good and comfortable stay. The only small issue we had was the carpark due to limited parking spaces but there are parking around, saying that, the hotels staff are very friendly and try their best to help us. We are happy and satisfied guests.

8/10
Excellent
Noel, 22 Dec 2024
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Great location and good value. A little more care with the daily room maintenance would make a marked difference to the overall experience. Overall 8 out of 10 and I would stay there again.

8/10
Excellent
anthony, 13 Dec 2024
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Getaway

This property is nice & central - close to shops, buses & short walk to light rail

10/10
Exceptional
Sharon, 09 Dec 2024
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We really enjoyed the convenience of our stay. The staff were helpful and friendly and the room clean and comfortable. Thank you

8/10
Excellent
Cindy, 06 Dec 2024
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Mostly pros. Very large clean unit with cooking facilities. Management friendly and helpful. Cons - no opening windows so it’s a bit stuffy. Limited parking on site. Cheaper parking available not far away.

10/10
Exceptional
christine, 03 Dec 2024
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The property was in a great location 10 out of ten. Unfortunately, the last day there was no hot water throughout the whole resort. The drawer in the bathroom, had no handle, so if you shut it, you couldn't open it or very very difficult. The property manager should fix this a.s.a.p

10/10
Exceptional
Craig, 03 Dec 2024
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Great location and close to transport. Bed was comfy

10/10
Exceptional
charlotte, 17 Nov 2024
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Great spacious studio apartment. Loved that there are free laundry facilities. Easy access to shopping mall, cafes and supermarket. Bus to airport stops nearby

10/10
Exceptional
Sarah Jane, 17 Nov 2024
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great situation in the city, good parking, quiet, spacious 1 brm exec unit, beautiful bed sheets, polite staff

10/10
Exceptional
Verified traveler, 15 Nov 2024
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My first choice for accommodation in Canberra

Have stayed several times. Easy, clean, central. Great service.

10/10
Exceptional
Geoffrey, 09 Nov 2024
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Great location, well appointed rooms,helpful staff. Lots of dining and shopping options along City Walk. Easy walk to bus interchange. Will stay there again.

10/10
Exceptional
Sue, 05 Nov 2024
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Lovely clean modern apartment with everything we needed , close to shops and activities

10/10
Exceptional
Darryl, 05 Nov 2024
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Met every expectation

6/10
Fair
Harold, 03 Nov 2024
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Very easy property to deal with

i've deferred the trip for 6 weeks and done so by direct contact with the property. They were very helpful in getting it all sorted

10/10
Exceptional
Rebecca, 29 Oct 2024
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This hotel is centrally located to a number of restaurants and bars all within walking distance.

8/10
Excellent
Michael, 27 Oct 2024
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Close to everything around Canberra

10/10
Exceptional
Wendy, 18 Oct 2024
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I was impressed with the comfort and quality of the 1BR apartment I stayed in for 5 nights and I very much enjoyed being on the top floor in a quiet location, which I had requested. My thanks to the staff of Quest in Canberra City Walk for accommodating this.

10/10
Exceptional
Judy, 15 Oct 2024
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Great place to stay.

10/10
Exceptional
Rohan, 15 Oct 2024
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Great quiet fully serviced to excellent standard with great convenience to everything we needed

10/10
Exceptional
Richard, 14 Oct 2024
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Clean and new. Great service

10/10
Exceptional
Kristi, 13 Oct 2024
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Great location, reasonably priced, very clean with full amenities. Met all my needs for a short stay.

10/10
Exceptional
jacob, 05 Oct 2024
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We thoroughly enjoyed our stay at Quest. The apartment had everything we needed, was comfortable, spotlessly clean and very central. Parking was available but, at $30 per night, this was the only thing I could fault.

8/10
Excellent
Graeme, 04 Oct 2024
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Very nice and walking distance to what we wanted to do

10/10
Exceptional
Paula, 30 Sep 2024
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Easy check-in & spacious. Close to all amenities

8/10
Excellent
Amintra, 23 Sep 2024
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Great location Bit pricey with no breakfast

10/10
Exceptional
Julie, 23 Sep 2024
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We enjoyed our stay. The couch was rather uncomfortable though. Water was warm. Some road noise woke our grand daughter through the night, so whilst the rooms are sound proof within the building, not so of the outside. Very kind staff.

8/10
Excellent
Phillipa, 23 Sep 2024
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The staff were extremely good and welcoming. Nothing was too much trouble. Great location for dining.

8/10
Excellent
Brad, 22 Sep 2024
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I enjoyed my stay but felt the 5am fire alarm evacuation could have been managed better. I also believe that as our sleep was interrupted guests should receive compensation for the fire evacuation as i did not get a restful sleep and had to stand in the cold for 40 minutes.

8/10
Excellent
Robert, 22 Sep 2024
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A very convenient and comfortable place to stay in the heart of Civic , Canberra . Good value for money

10/10
Exceptional
Verified traveler, 20 Sep 2024
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Excellent amenities, convenient location and amazing cleanliness! Definitely recommend!

8/10
Excellent
Beverley, 17 Sep 2024
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Great central location, close to attractions and shopping precinct. Some very noisy birds in the tree outside my room at 6am - but thats a lovely way to wake up. Highly recommend for a convenient central location and will stay again.

8/10
Excellent
Rhonda, 13 Sep 2024
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The staff were very helpful and friendly. The room was well maintained.

10/10
Exceptional
Galwyn, 12 Sep 2024
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Great location. Room amenities very good.Close too almost all of Canberra sites of history and culture, very easy waking distance shops etc

10/10
Exceptional
Ros, 04 Sep 2024
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Staff were very friendly. Rooms were very clean and modern with a pleasant furnished balcony area. Very central location for shops and dining

10/10
Exceptional
Peter, 29 Aug 2024
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Great location in Civic. Clean, tidy and friendly staff.

10/10
Exceptional
Verified traveler, 25 Aug 2024
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Amazing service and fantastic location!

10/10
Exceptional
Arun, 24 Aug 2024
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The property i have stayed previously and the property has big roons with Kitchen and drawing room

10/10
Exceptional
Helen, 11 Aug 2024
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Very close to everything. Staff were really helpful

10/10
Exceptional
Mark, 11 Aug 2024
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Overall enjoyed my stay

8/10
Excellent
Len, 06 Aug 2024
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Parking is limited and access to the car park is difficult

10/10
Exceptional
Amol, 01 Aug 2024
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The room was nice and had the kitchen was well furnished

10/10
Exceptional
Jasvir Singh, 21 Jul 2024
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Everything was perfect and convenient. We enjoyed our stay.

8/10
Excellent
DANILO Q, 14 Jul 2024
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We really liked the hotel and surrounding areas. The only thing that was missing was the hotel. when we arrived we waited for around 47 minutes for the room to be ready. Besides that it was very nice !!!

10/10
Exceptional
Allison, 10 Jul 2024
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Could not fault Would stay again

10/10
Exceptional
Carmen, 04 Jul 2024
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Great location

10/10
Exceptional
Beverly, 03 Jul 2024
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Very convenient to Shopping Plaza right opposite, to walk to restaurants. Very quiet to sleep, room was very comfortable with self contained kitchen. Parking was an extra $30 , it would be nice if they had specials with parking included. Would definitely stay again

10/10
Exceptional
Iryna, 01 Jul 2024
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Brilliant location, easy to get, clean and calm!!

10/10
Exceptional
David, 30 Jun 2024
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Friendly and helpfull staff at reception, the room was clean and tidy and every thing worked as it should.

10/10
Exceptional
Gene, 24 Jun 2024
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Very close to the shopping centre which means you can go to cokes and actually make use of the kitchenette in your room. Everything was clean, I used the gym too, which was modern and well equipped. Would definitely stay there again.

10/10
Exceptional
Robin, 17 Jun 2024
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Great sized room,everything you need for a short stay. Close to shops.

8/10
Excellent
khanh, 16 Jun 2024
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Apart from the fact we had booked two nights for a room with a King bed that we didn't get, and then get told it was their error and nothing can be done cause all king rooms are booked out (yes, I was one of them?), hotel was clean, tidy and had good amenities within walking distance to city centre. Although, charging $30/n for parking is abit excessive.

10/10
Exceptional
Carol, 16 Jun 2024
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Room was large and very clean. Great shower and water pressure. Reception staff were very friendly and helpful. Will stay again.

10/10
Exceptional
Peter, 15 Jun 2024
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Liked everything about the place thank you for allowing me to stay at your lodging will want to stay over again in the near future

6/10
Fair
Karena, 14 Jun 2024
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Issues with the internet, tv is connected to a secret wifi that guests cannot access, has to logged in by staff who have to enter the password manually in the room.

10/10
Exceptional
Catalina, 10 Jun 2024
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Very accomdating and helpful, property conditions were fantastic clean and very nice.

8/10
Excellent
Ian, 06 Jun 2024
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Parking was a nightmare.

8/10
Excellent
Michael, 31 May 2024
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Clean tidy freindly staff. Poor lighting out the back

10/10
Exceptional
ryan, 29 May 2024
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Great location in the heart of Canberra at a fantastic price.

10/10
Exceptional
Nasir, 19 May 2024
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Great location, 2 mins walk to shopping and restaurants. Hotel was quiet, clean and comfortable.

10/10
Exceptional
Mahadevan, 07 May 2024
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Proximity to the city, good pricing and excellent facilities.

10/10
Exceptional
Leigh, 07 May 2024
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I will definitely stay here on my next trip to Canberra

10/10
Exceptional
Gillian, 05 May 2024
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Great spot

Great location as very central to shops, restaurants, Canberra theatre.

10/10
Exceptional
Cindy, 29 Apr 2024
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Great location!

10/10
Exceptional
Philip, 29 Apr 2024
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Nice

8/10
Excellent
Babalo, 15 Apr 2024
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I'd rate an overall 5 star but one of the attendants walked in to the room while I was sleeping and asked me more than once if I wanted my room to be cleaned, if I’m sleeping... Other than that, great stay, and I would recommend and return again.

10/10
Exceptional
FANGFEI, 15 Apr 2024
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Highly recommend

10/10
Exceptional
Nella, 13 Apr 2024
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Great spacious apartment with all amenities you need for a comfortable stay. Well equipped kitchen and laundry with a comfortable lounge area. Parking on site for an extra fee limited availability. Located on a mall where you can find various shops including supermarkets. Definitely recommend

10/10
Exceptional
Kathy, 09 Apr 2024
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It was fantastic easy to get around we loved it

10/10
Exceptional
King Man, 04 Apr 2024
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Spacious room

Spacious room, at the centre of Canberra. Will stay again if I visit Canberra again.

10/10
Exceptional
Warren, 28 Mar 2024
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The Quest City walk is right on the main shopping area of Canberra with the result that shopping is easy and available. The room was spacious and had all the facilities that one would expect. It was also quiet and comfortable.

10/10
Exceptional
Mick, 24 Mar 2024
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Position suited thought it could be noisy but wasnt at all. Parking was tight. Staff top notch.

10/10
Exceptional
Kelvin, 17 Mar 2024
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I enjoyed my stay

10/10
Exceptional
Bernadette, 14 Mar 2024
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Enjoyed our stay. Thank you

8/10
Excellent
Alex, 13 Mar 2024
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Proximity to city centre

10/10
Exceptional
Garry, 12 Mar 2024
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Young man on reception was very helpful and courteous.

6/10
Fair
Tina, 10 Mar 2024
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Kept finding ants and gnats in the room. Shower leaked the entire time and when you did shower, water got all over the bathroom floor outside the shower (leaked from under the door). Otherwise, it was a good stay. Friendly staff and plenty of places to eat.

10/10
Exceptional
Kim, 08 Mar 2024
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Close to where my conference was. Good shopping nearby.

10/10
Exceptional
David, 21 Feb 2024
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Great central location. Key CBD buildings in easy walking distance. The car park is rather challenging for a land cruiser though.....

10/10
Exceptional
Ann, 05 Feb 2024
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Canberra stay

Great position to cultural and shopping activities. Staff very helpful.

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