QT Canberra

8.0

Excellent

940 Guest reviews

8.0

Excellent

940 Verified Reviews

Read all reviews

Cleanliness8.4/10

Service8.4/10

Comfort8.2/10

Condition7.8/10

Neighborhood8.6/10

Amenities7.8/10

Nice to be greeted by friendly and helpful people at the reception desk

The staff were lovely and the decor was quirky and fun

We enjoyed our time at QT Canberra

Road works was not listed at time of booking

Good location, comfortable bed however heavy and extensive construction in front of the hotel.

Pros: The hotel was walking distance to the event we wanted to attend. The hotel was relatively close to the train station. Liked the 11/11 check in and checkout times. Cons: Hotel did not offer complimentary bottle water like other hotels we typically stay at. The room pay mini bar refrigerator did not work so I was not going to pay for warm beverages. The hotel during our 1 night stay was hosting a large event so all the hotel grill/bar/restaurant were closed to hotel guests. The bartender said there were no kitchens available for us. Also, we did not see any nearby restaurant. We needed a taxi or order a ride share to take is to a restaurant.

Lovely comfortable room with great view over lake

Pleasant experience to stay. Staff friendly and helpful. Generally clean and dining options are diverse.

the Canberra QT is a lovely place to stay. At the moment it has lots of construction happening all around it which makes it a bit inconvenient but the staff well and truly make up for this with their impeccable service. We had an issue with the air conditioning not working in our room and very easily we where moved to a different room with no concerns. Great stay.

Needs a refresh

The QT is starting to feel a little tired and faded. For example, the air conditioning was noisy, the curtains let too much light in and the bathroom tiles are cracked and doesn’t have much space to leave toiletries.

Art deco to the extreme. Not a huge fan. Was a small room. The bathroom wasn’t ventilated enough, and was also small.

Reasonably priced nice spacious hotel room

Beautiful hotel in a quiet area. A large construction / development work are undergoing in front of hotel but no noise bothered me at all.

Room 601 for memory. Pubic hairs left on shower floor. Bug bodies smashed on ceiling above bed. Curtains crushed. Food splattered across tv monitor from previous guest. Simply felt like the room hadn’t been cleaned properly before entry. Three dummy PowerPoints were really inconvenient too. Eager to check-out and move on.

Great team, great bar, good fun!

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The hotel was comfortable and clean but the building of the light rail directly opposite made our room noisy and parking was limited

Overall stay was good. Staff are excellent and friendly. The location is great, but access is currently limited due to light rail construction in front of the hotel. Our room was clean, but some of the furniture was old and overused and needed an upgrade.

The room was lovely with a very comfortable bed. My only small complaint was that the minibar wasn't restocked on Saturday. I'd taken a couple of drinks from the fridge and could really have done with replacements on Saturday night and Sunday morning! Otherwise, a very nice hotel, walkable to the National Museum and to the city, and the staff at reception were lovely.

Breakfast was very poor

Reasonably priced, nice hotel room

We like QT hotels & this one is convenient to ANU. Nice rooms. Clean. Helpful staff. But…. I’ve stayed there twice in the past year & both times the construction noise level is ridiculous —-right outside the window Mon-Sat. Nice bar but I really wish there was a quiet space you could byo wine & snacks & chat with other guests/friends staying the same nights (without the beef for perching on the end of their bed!). I did try the level 15 ‘lounge’ but was told very directly by a staff member that is not public access - functions only. I thought I was imagining it but confirmed it with others: there is quite a weird & unpleasant smell at the receotion counter at times.

Beautiful king size rooms and amazing breakfast.

Staff excellent. Aircon very old fashioned and didn’t work. Room key didn’t work carpark boom gate. Basin in bathroom emptied very slowly as if blocked. Room clean and quiet and bed extremely comfortable.

Second time we’ve stayed at QT, really enjoy staying here.

From the moment we arrived the staff were lovely suggesting things we should do while in Canberra the room was very tidy and clean and the beds were very comfortable. We will definitely be staying again.

Modern great value for money, great views and clean and very comfortable beds.

Everything was good

The hotel was great. Staff were very friendly and helpful. Great value. Convenient location for going out but most coffee shops are closed on the weekend

The hotel is showing its age. The condition of the room was below my expectations. I have stayed at the QT a number of times before but not for a couple of years and there's been little investment in room upkeep and maintenance in the meantime. Quite disappointing

Only stayed for one night good location, building work going on outside the hotel, but do not impact us

Great position, nice staff, great breakfast, large room, great value for money, highly recommend , we will definitley stay again

Great stay

I really enjoyed my stay at the QT. Very clean room and comfortable bed. I appreciated that my room was cleaned every day with fresh towels! A short walk to the city centre.

The toilet isn’t clean and has some problems with the flush. The staff are all kind and willing to help at all times.

Great hotel

I stayed in the king room and informed staff that was with infant. Although the cot that provided was great, the rest of the room was not. while I understand hotels are not baby proofed, what I found in our room was shocking. A bag of malteasers had been split under the chair and on the balcony by previous guests and not cleaned up. I did not realize this until I noticed my baby choking on one. The second night I found 3 bottles of half emptied alcohol under the bed. also a risk

The staff are attentive, kind and efficient and willingly assisted with concerns regarding excessive noise generated by other hotel guests. An enjoyable stay overall

Very friendly and helpful staff.

quirky and good quality furnishings.

Lovely place. Nice and comfy beds

We loved our stay at QT. Rooms were well equipped and with the right amenities. Breakfast was the highlight with delicious options to choose from the menu! Staff were super friendly and helpful.

Food service was too long and our food was nearly taken by someone else as there is no system in place to get to the right person. And found it appalling that I had to pay for parking after paying 800.00 for a 3 night stay, I would not stay there again and would not recommend to friends or family your service desk staff are obviously in the wrong jobs as no smile or greeting on arrival or departure. The showers are full of mould needs to be cleaned properly by cleaner.

Tired

Breakfast is good, have free electric charging, nice bed. Hotel is a bit old but good maintenance.

Unfortunately the construction at front and entrance has an impact on flow of people, if you wanted to go out the back to the coffee shop , the first time the restaurant doors were open and made it easy, next 3 times the doors were locked and had to go out the front doors, down the construction path and walk right beside the traffic, why not leave the restaurant doors open and save a possible traffic accident. Understand the time of visit, but no restaurant to dine either night, so we went to other hotels that had open restaurants

Well maintained rooms

The beds were too soft, pillows too high, the bathrooms also need a makeover

Aircon in room was not effective, big difference in the aircon effect in the common areas versus the room

Great hotel and excellent location. Loved the Kevin Murphy products and Dyson drier. Poor communication around parking and charging facilities was rather frustrating.

Hotel was so nice, surprised how affordable it was compared to the offerings. Easy to use an Uber to get around nearby eating places.

Location is perfect. Staff is pretty good. Parking is not free which is a minus point.

It’s Difficult for Canberra to compete with QT Sydney the buildings are poles apart. Staff are just as pleasing. Overall Sydney wins hands down. But QT is our first choice for Canberra. All round another good experience. Roadwork around the hotel was annoying.

Very good hotel, nice diner and breakfast, friendly and helpful staff at reception

Only fault this trip was our breakfast was cooked to order tasted delicious but was cold

Parking is $30. Staff are very helpful. Amazing foyer. Yummy breakfast. Great last minute room deal. The room was very nice. It very hot outside and the air con was working overtime, and having trouble cooling the room so I am sure some guests would have found the room too warm. The shower had some mould in the tiles but otherwise was a great bathroom. Great location.

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The reception staff were too new and gave misleading false information.

Great value and lovely staff and service. Early checkin and late check-out provided with a smile. Unfortunately there is the earthworks beside the hotel for the light rail. However Canberra is small enough to walk without the works being a problem. There hotel was soundproof.

Beautiful place and great service. Too bad about the local construction. Not their fault though.

great place

Great overall. There was some peeling paint and rot at the bottom of the bathroom door. Room service steak was good not premium meat, $52 not super expensive for room service

Lobby, bar & restaurant well presented however rooms very dated and not worth the $450-$500 per night rate card paid. Rooms in need for a desperate renovation. Well off being anywhere near comparative to other QT properties.

Relax in style

Convenient and comfortable, able to walk to city and pubic transport.

Average while building works around the hotel

An exceptional experience. Friendly, helpful staff. Large, very well appointed rooms.

Great staff

One stop property, ideal for function and conference and walkable to city district and restaurants, quiet, and very clean

I enjoyed the breakfast, and little touches like Dyson hairdryer, handy ice bag given to us at the bar to cool our drinks in the room. Bed was really comfy and no noise from the building / excavation work opposite .

Ok

Excellent staff and great facilities Breakfast was good but not as per menu

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Clean and easy

Easy check in, friendly staff, clean and close to what I was there for.

Very fast and hassle free check in room was nice. Construction site was a bit of a problem but not the hotels fault. Enjoyed my stay.

Underwhelming

Not up to the usual QT standards. Very dates rooms

5 star

Beautiful hotel

Friendly

Enjoyed our stay

We had a great stay. Comfortable bed and well appointed room. Breakfast was delicious 😋

QT needs to be really careful not to let standards slip. The bathroom had grout mold, the floor around the bed had chocolate and under the bed was someone’s deodorant. Wooden frames were cracking and splitting. I hope the owners understand that they have great staff, a fantastic bar, good location and views - but the number one asset is the building and its upkeep.

I had a great time at the QT in Canberra. The staff were really apologetic about the construction, but it didn't bother me at all. The room was beautifully decorated and fun, and the best part was definitely the bar. The entire staff were just amazing!

Staff very friendly.

The hotel staff very pleasant to deal with, helped unload bags/suitcases. Our rooms were not yet ready even though we arrived exactly at check in time. The paid parking was full so we had to use paid parking on the street for the duration of our stay. Strangely the AC could only heat! we tried both rooms and were puzzled, it should be labelled heater rather than AC. The bathrooms did not have ventilation so any odors will be ready to greet you for test of your stay! Overall it was okay.

Good size room and convenient location. Room 412 is right next to the lift though so ear plugs are helpful to block the noise at night.

I’m

Hotel rooms are excellent and plenty of room to move. Bed and pillows amazing Restaurant meals were excellent and great service Staff very friendly and helpful

Great location and modern vibe.

Great location, walking distance to Floriade, city dining precinct, and the National Museum of Australia. Room was spacious and well appointed. Beds were a bit too soft but comfortable. Common areas are funky, with comfortable seating. Breakfast was very good. Staff were pleasant and helpful. Would stay here again.

I was quite shocked at how run-down QT is now. We had actually booked a newer hotel closer to the airport, but since QT is closer to the city and I’d had a good experience staying there in the past, we ended up booking with QT instead. Check-in was a bit of a hassle, with only two staff at the front desk and three groups ahead of me, so it took ages to check in. We had a terrible sleep the first night because the bed was extremely saggy and soft. We should have called to swap rooms, but since it was late, we decided to stick with it. I raised the concern with the front desk the next day, and they were very helpful and changed our room after an inspection. Also another annoying thing is that it’s heavily understaffed I think, we tried to call after hour like 9pm (being told 24/7 desk) it took ages for someone to pick up, we had to call multiple times. On the day we left Canberra, we tried to buy some pastries from the lobby since we were hungry, but when we went to the café, we were told they never have any pastries… odd. Also, note there’s a lot of construction going on around the area. Overall, while the staff was helpful I will not stay at QT again. It’s nowhere near being a 4 star hotel.

No 'normal' coffee for non coffee machine users. Road works inconvenient, but not your fault. No parking - extremely annoying and we even paid for it!

Walking distance to the park

The property location was perfect for our needs however, there was ongoing construction / roadworks for the upcoming stage 2 Lightrail.

Bed was two singles so small and uncomfortable. Interior design is dated. Staff were very helpful.

Have been in Room 312 , Noise from the lift was so high, could not sleep most of the night

This is a nice hotel, but it is in desperate need of an upgrade. The rooms are really looking tired now.

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Everything was fantastic… My only suggestion is maybe a non slip mat for the slippery shower floor tiles

Love this hotel and the great team!

Central to everything

Housekeeping Lady excellent, Price & Position good but property tired, beds uncomfortable.

Unclean, tacky, worn down, mould on the ceilings in the bathroom. Construction site surrounding, noisy. This was not advertised. Included breakfast was gross. Stay somewhere else. Staff were nice though and I hate leaving mean reviews but so disappointed in our stay.

Excellent value for money. Great smell in hotel. Clean, good size room. Only negative was being next to the lift well - very noisey.

Great property however there is construction happening around the hotel.