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09 Apr 2025
Wednesday
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10 Apr 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Pullman Paris Tour Eiffel, you'll be centrally located in Paris, steps from Champ de Mars and 5 minutes by foot from Eiffel Tower. This upscale hotel is 0.7 mi (1.2 km) from Place du Trocadéro and 0.8 mi (1.2 km) from Rue Cler. Make yourself at home in one of the 430 guestrooms featuring espresso makers and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 24 meeting rooms.

Hotel policies

Green Globe

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Pets not allowed

Check-in from: 4:00 PM
Check-in by: midnight
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, ANCV Chèques-vacances, and cash
  • Cashless transactions are available
  • This property uses geothermal energy
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
  • Fee for buffet breakfast: approximately EUR 35 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

English

Chinese (Mandarin)

Italian

French

Turkish

Spanish

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Other

Elevator

Concierge services

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Express check-out

Express check-in

Number of restaurants - 1

Number of meeting rooms - 24

Conference center

Bicycle rentals on site

Number of bars/lounges - 1

24-hour fitness facilities

Terrace

Electric car charging station

Water dispenser

Vegetable garden

Banquet hall

Hotel reviews

8.4
Excellent942 Verified Reviews
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Cleanliness8.8/10
Service8.4/10
Comfort8.6/10
Condition8.6/10
Neighborhood8.0/10
Amenities8.6/10
10/10
Exceptional
Christina Joy, 01 Jan 2025
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I will definitely book there again.

8/10
Excellent
Verified traveler, 30 Dec 2024
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Overall good aside from the music noise that came through the floor from below or from rooftop. Couldnt tell. But required earplugs.

10/10
Exceptional
Aurelia, 29 Dec 2024
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10/10
Exceptional
Eslam, 27 Dec 2024
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It’s was so beautiful

2/10
Poor
Suri, 26 Dec 2024
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I don't like the service at all. The staff at Pullman is not helpful at all. For example, we have to wait for a long time for someone to attend to us and ask us what to order for our meals.

6/10
Fair
Khalil, 20 Dec 2024
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Bad odor from the toilet. No hot water at night until 9am. No complementary drinking water was available throughout my stay

10/10
Exceptional
Lorane, 19 Dec 2024
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We loved this hotel especially the view. The room was a bit snug and the washroom shower would always have water coming out on the floor. We had to layer towels next to the door. But overall a great hotel, with a great bar at the lobby with good music.

10/10
Exceptional
David, 16 Dec 2024
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Such a really cool hotel , but if your staying here for the balcony view , you have to get a room that is on the Eiffel Tower side , if you get a “garden “ view , it’s nothing more than some bushes and a little grass . There was no way of seeing the Eiffel Tower from the hotel other than the rooms that faced it. The “rooftop “ is closed for construction and you can’t go there .

10/10
Exceptional
Leslier, 16 Dec 2024
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We loved it, very clean hotel

6/10
Fair
VARVARA, 16 Dec 2024
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Very good breakfast, polite breakfast staff. Always taxis available outside the hotel. Insufficient cleanliness in room.

10/10
Exceptional
Deidre, 16 Dec 2024
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Great Hotel

We had a great time staying at this hotel. Very nice and great location. The view of the Eiffel Tower was amazing. Would love to stay here again.

10/10
Exceptional
Bradley, 16 Dec 2024
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Paris pullman hotel 5*

Amazing place to stay, very close to eiffel tower and awesome views from the room. Would definitely come back.

10/10
Exceptional
catherine, 16 Dec 2024
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Spacious and comfortable. The restaurant was nice. Eiffel tower across the street. We used the Hop On Hop Off boat which was very convenient for getting around Paris. Short walk from the hotel. We would definitely stay here again.

6/10
Fair
Verified traveler, 13 Dec 2024
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you’re paying for the view, not worth it

You are paying for the view of the Eiffel at this hotel. The room is dated, our coffee machine was broken. It’s further from everything. If you want the photos from your balcony, stay here one night and be more central for the rest of your trip.

10/10
Exceptional
Lesly, 09 Dec 2024
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Super friendly staff and the view from the hotel room was breathtaking

8/10
Excellent
Erik, 09 Dec 2024
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Incredible View is its Saving Grace

The hotel has amazing location with a view of the Eiffel Tower which is within walkable distance. A big one is that their rooftop venue which they include in their hotel pics and is a major feature of why we booked was not open. There was nothing to detail this would not be open when booking. You pay a 5 star price for the view yet the service fails, little things like not being able to check in until 4pm and being told they will ring you when it’s ready and then not being rang when you are remaining in the area for this reason. Everything needs to be considered in the context of a 5 star and we are talking a Mandarin or Annatara hotel which their price bracket places them roughly alongside. Things like limited toiletries or the handwashing dispenser being stuck and. It working. Small things but for premium price you expect premium service. Overall it was ok but if it was not for the amazing room view I would be disappointed. Take away that amazing room view and I would not book into this hotel.

2/10
Poor
Nav, 07 Dec 2024
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False advertising. Mentions they have air conditioning. The room had dirty carpet and a very nasty smelt. Upon arriving no air conditioning, when bringing it up to staff we were told to leave our balcony door open. We felt unsafe & not looked after as so many robberies take place in Paris. Our room was very hot and uncomfortable to sleep in

10/10
Exceptional
Daw Wee, 05 Dec 2024
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The location is good. The staff is understanding to allow us to check in early instead of 4pm as my flight reached Paris at 8am. Thank you for your kindness.

8/10
Excellent
Sylvia, 05 Dec 2024
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Staffs are nice, breakfast was good. Eiffel tower view was wonderful. However, there is a playground in front of hotel balcony and there were so many people running while playing music until 11pm. That disturbed our sleep.

6/10
Fair
Matthew, 05 Dec 2024
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Worth it for the view but that’s it.

8/10
Excellent
Tori, 04 Dec 2024
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Proximity and views of the Eiffel Tower

10/10
Exceptional
Yanelkis, 03 Dec 2024
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I love the location this hotel has!

10/10
Exceptional
melinda, 03 Dec 2024
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Great

10/10
Exceptional
KRISTINE, 01 Dec 2024
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Close to Eiffel Tower

10/10
Exceptional
Hemant, 01 Dec 2024
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Its a beautiful property with modern amenities in the room. Great view of the Eiffel Tower from the room

10/10
Exceptional
Marie, 01 Dec 2024
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The staff went above and beyond to make your stay as comfortable and unforgettable as possible. The breakfast was delicious and many choices. The hotel was in a prime location right near the Eiffel Tower. A very good choice if staying in Paris.

10/10
Exceptional
OLIVIA, 28 Nov 2024
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Beautiful view, great and friendly staff. Perfect walking location to the Eiffel Tower.

10/10
Exceptional
Yvette, 28 Nov 2024
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Paris

This hotel was amazing! Right across the street from the Eiffel Tower! Highly recommend!

10/10
Exceptional
Patricia, 22 Nov 2024
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One of the best hotels I stayed In thus far. Everyone was so friendly,kind and welcoming.

10/10
Exceptional
Whitney, 22 Nov 2024
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Had a wonderful time and recommend this be the Hotel of choice for the first time you visit Paris

10/10
Exceptional
Steven, 20 Nov 2024
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Location location location

10/10
Exceptional
Maribeth, 19 Nov 2024
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Booked the room with balcony and the view from Eiffel Tower was amazing 🥰 Clean, comfy and spacious. Love the Breakfast buffet, lots of selections and the food was delicious. Friendly staff and highly recommend ❤️

10/10
Exceptional
Juan, 17 Nov 2024
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excellent location

10/10
Exceptional
Jon, 16 Nov 2024
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Perfect for a quick walk to the Eiffel Tower. Everything is close by.

10/10
Exceptional
Rachel, 16 Nov 2024
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Eiffel Tower view 5th floor

Wow well its the view you pay for - absolutely breathtaking 😍 The room rather basic and quite a hard bed, bathroom very modern.

6/10
Fair
Dom, 16 Nov 2024
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Nice view and that’s what you’re paying for

You are paying for the view, Room is standard and on its own not worth the money. Reception check in is very cumbersome and slow.

10/10
Exceptional
Omar, 15 Nov 2024
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Easy access to Eiffel Tower

10/10
Exceptional
Kathryn, 12 Nov 2024
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Modern hotel

10/10
Exceptional
Bruno, 12 Nov 2024
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Location was great!

10/10
Exceptional
Grace, 07 Nov 2024
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Best choice. Our stay was everything we expected.

10/10
Exceptional
Kyle, 07 Nov 2024
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Pullmans Paris Eiffel Tower is fantastic! You are so close to the Eiffel Tower and multiple cafes. We love staying there because it is so convenient to walk everywhere.

10/10
Exceptional
MARIA, 06 Nov 2024
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I love the place close to the Eifel

10/10
Exceptional
Bogdan, 03 Nov 2024
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We had a lovely stay, everything was clean, the view was beautiful, and they catered for my gluten intolerance issue and the food and service were amazing.

10/10
Exceptional
Moni, 02 Nov 2024
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Amazing Views of the Eiffel Tower

This hotel was excellent and offered amazing views of the Eiffel Tower. The customer service and food was great. The location was also close to a lot of places. Zero complaints.

10/10
Exceptional
Ashley, 31 Oct 2024
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It was everything! The proximity to the Eiffel Tower was perfect. We loved it. Highly recommend.

10/10
Exceptional
Maria Irish, 31 Oct 2024
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If i can give 10 stars i would. We really had a good experience with this hotel, all the staff here are very kind. We came a little early then 3pm (check in time) and the front desk saw me with my 2 year old sleeping in my chest, he let us check in before 3pm. The front desk also help us purchase ticket for versaille and the lourve and we didnt have to go to long lines, he is also was very helpful giving recomendations where to go. The dining experience was the highligh of our stay, we only ate in few restaurants around paris since we have 2 year old kid, the restaurant in this hotel serves the most apetizing and amazing food, from breakfast to dinner. Staff are all amazing too, very child friendly, not over price food but 5 star service! The room we got had a view of the eiffle tower, it was so dreamy. I cant wait to comeback to paris and come back in pullman paris. Thank you to the wonderful staff for making our paris experience unforgetful.

10/10
Exceptional
Petra, 30 Oct 2024
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Fantastic location, very attentive staff, positive atmosphere Wonderful breakfast Next to Eiffeltower Gym on site Only 4 min walk to Champs de Mars train station

10/10
Exceptional
Jana, 27 Oct 2024
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Liked how close it was to the Eiffel Tower

10/10
Exceptional
Siobhan, 27 Oct 2024
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The staff was very helpful and accommodating. Very pleasant experience and beautiful view.

10/10
Exceptional
Moni, 26 Oct 2024
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Amazing Views of the Eiffel Tower

I really enjoyed my stay here. Pullman offered the most amazing views of the Eiffel Tower and the location is excellent. Breakfast was great as well as customer support. Zero complaints.

10/10
Exceptional
Melissa, 23 Oct 2024
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The views from the Pullman Hotel were breathtaking! We could watch the Eiffel Tower sparkle from our balcony. The hotel staff was so accommodating and kind. From reception, room service, and doormen, every person we came into contact with had a smile and was ready to help. We will definitely be back and will recommend to all who are planning to come to Paris!

10/10
Exceptional
Nelly Silvana, 20 Oct 2024
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Great services, l will come back. Breakfast is not including in the price, but the location is spectacular to see the Eiffel Tower

8/10
Excellent
Ertac, 19 Oct 2024
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Nice

10/10
Exceptional
Melissa, 18 Oct 2024
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Beautiful room with the most amazing view of the Eiffel Tour.

10/10
Exceptional
Michael, 18 Oct 2024
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Very nice

10/10
Exceptional
Frank, 17 Oct 2024
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Probably the best hotel you can stay at when it comes to having a view of the Eiffel Tower. You can practically touch the tower from your balcony. Very quiet and nicely tucked away from all the craziness and tourism. Great service and staff.

10/10
Exceptional
Bryan, 17 Oct 2024
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The best experience ever

10/10
Exceptional
Jelia, 15 Oct 2024
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Love the view

8/10
Excellent
Teona, 13 Oct 2024
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it was nice

10/10
Exceptional
Michelle V, 12 Oct 2024
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I just spent my 30th birthday in Paris and stayed at Pullman Paris – it was amazing! From the front desk to the breakfast buffet staff, housekeeping, and in-room dining, everyone was so friendly and awesome. We lost one of our bags at the airport, but the staff assisted us in getting it straight back to our room, which was a huge relief. The whole experience was fantastic, and I highly recommend this hotel. I’ll definitely be staying here again next time I’m in Paris! Great location, nice room, and outstanding customer service!!

10/10
Exceptional
Toni, 11 Oct 2024
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It was great great view of the Eiffel Tower

6/10
Fair
Disna, 10 Oct 2024
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We were given a room with a broken air conditioning then changed room to a blocked sink. For the price we paid it is not worth the trouble. The in-room dining had very little options to choose. The only positive is is conveniently located to Eiffel Tower.

10/10
Exceptional
Kellie, 09 Oct 2024
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You can’t get any closer to the Eiffel Tower!

2/10
Poor
Brezan, 08 Oct 2024
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Not worth the amount I paid. I stayed at places for half the price that had better amenities and views

10/10
Exceptional
Hao, 07 Oct 2024
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Nice view of Eiffel Tower!

10/10
Exceptional
MARK, 07 Oct 2024
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The property was very nice. The area was beautiful. The staff is amazing.

10/10
Exceptional
Nalini Antony, 06 Oct 2024
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The minute you pulled up to Hotel Pullman & got out of your taxi, the stunning, iconic Eiffel Tower was looming in front of you!!! Amazing!! Even more amazing was, getting a room with a view of the Eiffel Tower!! Loved every minute of our stay. The staff was very friendly & attentive to our needs. Room was quite spacious & nicely appointed. Very pleasurable stay at Hotel Pullman!

10/10
Exceptional
Heriberto, 06 Oct 2024
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This hotel is an awesome location for your first time. It puts you right at the heart of Paris and next to the Eiffel Tower. The view from the rooms and from hotel bar are a delight. An awesome restaurant and downstairs where you can walk out to the patio for more views of the tower. Walking distance to bakeries for morning coffees and great croissants. Easy Uber bikes, rides or taxis right from the front of the hotel make it convenient to go see any and all destinations Paris has to offer.

6/10
Fair
richard, 06 Oct 2024
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Room was dirty. Shower walls had mold in grout lines and all over the calking. Will never stay there again.

10/10
Exceptional
David, 04 Oct 2024
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We arrived on an early morning flight from US and arrived at hotel at 7:45 am. The hotel offered the option of a temporary room until ours was ready. We took the temporary room and were glad we did - we didn't have to walk around Paris for 6 hours like zombies!

6/10
Fair
oleg, 02 Oct 2024
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Great location. Excellent customer service. Rooms are old with broken furniture, curtains half ripped. Cracked paint in the room. Old carpet everywhere

4/10
Poor
Jessica, 02 Oct 2024
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The hotel was just average. More than half the time I tried to call, I couldn’t get someone on the line, either front desk or room service. We paid over $3000 for just an okay service. I ordered room service for 7am because we had to be somewhere by 8am. The room service wasn’t delivered until 7:30am so we had to literally stuff everything down within 5 min - that was $74. There was just a lack of care in my opinion, the only thing you are paying for is the view and it is not worth the cost.

10/10
Exceptional
Tiffany, 29 Sep 2024
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The best possible choice for a hotel with the best view of the Eiffel Tower.

10/10
Exceptional
Jesus, 29 Sep 2024
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.

8/10
Excellent
DIEM, 28 Sep 2024
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The hotel is nice and clean with a beautiful viewbof the Eiffel tower. The room is a bit small. The should have more staffs during peak check in hours as as some customers took too long and the wait was long.

10/10
Exceptional
Julio Alberto, 28 Sep 2024
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Very nice and friendly environment, great view of Eiffel Tower and really close to metro to get around the city.

10/10
Exceptional
Abraham, 27 Sep 2024
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The hotel is very romantic right next to the Eiffel Tower I have been here before however I always pay for breakfast this time they couldn’t find my breakfast and wanted to pay again and it took more than 30 mins to fix which ruined my activity as I missed it 😡

10/10
Exceptional
thi kim, 26 Sep 2024
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The best part was the proximity to the Eiffel Tower. Very convenient. The hotel was nice and staff very friendly.

4/10
Poor
Gina, 25 Sep 2024
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The front desk is horrible and so are the managers. I was over charged for my room and in the process of disputing with my credit card since no one at the Pullman is responding to my emails.

10/10
Exceptional
Dontavious, 24 Sep 2024
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Great location

10/10
Exceptional
Emile, 23 Sep 2024
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Loved the staff, they were very helpful and hospitable. The hotel was also very close to a lot of sites and anenities we were instrested in visiting.

8/10
Excellent
Aaron, 23 Sep 2024
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Nice property! The restaurant on the property, “Frame” was amazing. Just make sure if you want a good view of the Eiffel Tower, you get a room on the higher floors & the far side of the floor (i.e. 204, 206)…we were in room 218 & taking pictures on the balcony didn’t get the whole tower. But overall, great property & in a good location!

10/10
Exceptional
Lorna S, 21 Sep 2024
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Great location for Eiffel Tower!!!

10/10
Exceptional
Adrian, 21 Sep 2024
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Love the view of the Eiffel Tower from the balcony

10/10
Exceptional
sandra, 18 Sep 2024
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View of Eiffel Tower was great. It’s worth it to pay for a balcony room.

10/10
Exceptional
Praveena, 17 Sep 2024
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We couldn’t have asked for a better hotel and room to have the Birds Eye view of the Eiffel Tower. We celebrated our wedding anniversary in style at Pullman . Also it is walking distance to RER and Metro.

6/10
Fair
Evelyn, 17 Sep 2024
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Not at all as expected....

We were really looking forward to this trip and the hotel stay. We emailed in advance and inquired about accommodations including two double beds and a sofa sleeper on a "high" floor. We were told to inquire upon check in. That did not work out at all and none of our requests were accommodated. That was the point of inquiring in advance. Some of the staff were efficient but not at all friendly. Which is odd for hospitality.... The room was tiny, in need of updates and in immediate need of a thorough cleaning. The shower is so filthy we wore pool shoes in the shower. Same with the carpet which included a HUGE stain under the small sofa which we had to reposition in order to use. There were only two sets of towels in a room shared by three. We had to request towels twice. We thought we'd paid for breakfast daily but discovered that was not included. Breakfast in the Frame Restaurant is $35 per person per day - quite a lot if you just want a light breakfast in the morning. This is a great location if you wish to be near the metro from the airport and in very close proximity to the Eiffel Tower. But overall, if felt a bit like price-gouging while other amenities important to a pleasant stay are severely overlooked....

10/10
Exceptional
kyle, 16 Sep 2024
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Amazing hotel, great service and amazing views

The hotel is amazing, service was exceptional from the beginning to end and the views from our Eiffel Tower view room was truly spectacular.

6/10
Fair
Timothy, 16 Sep 2024
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Great view for Eiffel Tower but I would only stay for a night and then move to central Paris.

4/10
Poor
Elizabeth, 15 Sep 2024
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I arrived early to drop off my one bag to explore. A woman behind the desk gave me permission to drop off my luggage, I only wanted to freshen up first. When I went to do off my bag at the desk, Kuodio helped me. After i stayed i only wanted to drop off my bag, he told me i had to check in. I told him I have no problem checking in and I can just put it in my room. He then begins talking with another woman and being rude, ignoring me. When the woman leaves he develops am attitude telling me I had to pay. I was confused since I already paid for the room and only wanted to drop off my bag early. He tried to make me check in but without a key because there was no line now. I told him I would have to get on line to get the key when I come back so I would rather do it all at once. He had a very rude attitude when I restated I only wanted to drop off my bag. At every other European hotel this has not been a problem but he made quite a bad taste in my mouth because of his attitude and it took an unnecessary long time. The room is okay. I purchased the upper floor eiffel tower deluxe room with the balcony. Stained counter tops, no screens on the door so mosquitoes were in the room all night. There's a shower with the movable stream but the wall stations are awkward heights and angles. The menu for room services is pretty much only breakfast options and alcoholic beverages. Book the restaurants in advance. You're paying for the view for sure.

8/10
Excellent
Rita Erica, 13 Sep 2024
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Nice experience

10/10
Exceptional
Isaias, 10 Sep 2024
expedia-logo-v2.pngTraveller

Great place

10/10
Exceptional
Isaias, 10 Sep 2024
expedia-logo-v2.pngTraveller

Close to everything

8/10
Excellent
Sweeney,, 06 Sep 2024
expedia-logo-v2.pngTraveller

It was close to everything.

10/10
Exceptional
Ena, 03 Sep 2024
expedia-logo-v2.pngTraveller

The tower is literally 5min walk from this hotel. The only thing is I didn’t get to have dinner at the rooftop because Toyota decided to rent it for 2 months due to the Olympics. Otherwise service is excellent , everyone is friendly.

10/10
Exceptional
vasko, 02 Sep 2024
expedia-logo-v2.pngTraveller

Great location

10/10
Exceptional
Michelle, 01 Sep 2024
expedia-logo-v2.pngTraveller

This hotel is amazing! Everyone friendly, dining and drinks are perfect on location. Awesome view of the Eiffel Tower,

10/10
Exceptional
corey, 31 Aug 2024
hotel-logo-v2.pngTraveller

Our stay at the Pullman Hotel was very enjoyable. The hotel was clean and comfortable. Nice and Air conditioned coming in from city touring on hot summer day.Our hotel room was just what we booked online. The perfect view of the Eiffel Tower. Friendly staff member at check-in process making us feel welcomed to the hotel and country. The only disappointing factor was getting change for larger euro to smaller euro bills at the front desk was difficult.

10/10
Exceptional
Jaspreet Kaur, 30 Aug 2024
expedia-logo-v2.pngTraveller

Amazing service!

2/10
Poor
Cody, 30 Aug 2024
expedia-logo-v2.pngTraveller

We checked into our room with a garden view and balcony. Upon entering the room, the carpet was stained, walls were stained and paint chipping, and the bathroom had a musky smell. When attempting to use the electrical power outlets in our room, we found 1 of 9 were operable. The room phone uses a tablet system to operate and the outlet it was plugged into did not work so we could not call the front desk. Using the bathroom sink, it was clogged and would not drain. Using the shower, the shower door does not cover more than 36 inches and water splashes all over the bathroom floor, drenching the floor for when you get out which explains the musky smell of the room. The minimum, when checking in and out the attendants were friendly. This however does not make up for less than acceptable accommodations. I will not recommend this property to anyone in the future.

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