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Prime Residence New Cairo9.2Wonderful
51 Guest reviews
9.2Wonderful51 Verified ReviewsRead all reviewsCleanliness9.4/10Comfort9.4/10Condition9.2/10Amenities8.8/10
Wonderful
51 Guest reviews
New Cairo 1, New Cairo, Egypt. See map
Share
Free WiFi
Concierge
Laundry
Non-smoking
Accessible facilities
Elevator
24-hour front deskMosquito netsWheelchair-accessible path to elevator
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Hotel Description
When you stay at Prime Residence New Cairo in New Cairo, you'll be connected to the convention center, within a 10-minute walk of Point 90 Mall and The American University in Cairo. This aparthotel is 3.1 mi (5.1 km) from Maxim Mall and 5.6 mi (9 km) from German University in Cairo. Make yourself at home in one of the 160 air-conditioned rooms featuring kitchenettes. 43-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.
Hotel policies
No cribs (infant beds) available
Cash deposit required
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a security system and a first aid kit
Spoken Language
Arabic
English
Amenities
Most Popular
Free WiFi
Concierge
Laundry
Non-smoking
Accessible facilities
Other
Elevator
24-hour front desk
Mosquito nets
Wheelchair-accessible path to elevator
Wheelchair accessible – no
Hotel reviews
Traveller
TravellerThere are two buildings of the same residence. The one in the pictures is the new one with higher standards.
TravellerThank you very much. I liked the stayed there.
TravellerThe location is in a neighborhood with no shops, restaurants, or cafes.
TravellerOverall, the stay was very good. However, I believe the place lacks some basic amenities, such as an oven, a toaster, and a hairdryer. We requested a hairdryer, which was provided the next day, but it was collected again the following day. The highlights of the place include the exceptionally friendly staff, especially the receptionist Mohamed, as well as its cleanliness and safety. Additionally, the location is excellent, situated in a lively area close to malls, restaurants, and other amenities.
TravellerIt was amazing
TravellerWe were sooooo scared to stay. The receptionist was scamming us, no security measures, upon arrival, we noticed a significant lapse in security, room keys were easily accessible. This creates a serious safety risk for guests and their belongings. Toiletries Missing/Insufficient: There were no toiletries provided in the room except one hand soap that is used for everything, which was highly inconvenient Noise Insulation: The room lacked proper insulation, making it difficult to rest. Even minor sounds from outside were clearly audible, including barking dogs, which disturbed the quiet ambiance expected in a hotel setting. We wanted to cancel because of feeling unsafe in the first place and unluckily the policy wasn't flexible. Then something came up with the third traveller and things got more complicated. The staff lied to us about expedia not wanting to cancel our stay and they mentioned they agree on partial refund which created a mistrust This property is not convenient by all means
TravellerExcellent all around except the gym equipment was dated and some needed repair.
TravellerThe studio was clean and organized; the staff was friendly and helpful
TravellerThe room is big and clean, the facilities are very kind for helping
TravellerEverything went very well, I will always book with them another time
TravellerSafe and clean, but stay in a hotel will be better for solo travelers
TravellerWas hesitant at first but the people we run this hotel are one of the nicest people out there. Helped us with anything and everything we needed to have such a pleasureable stay. Shookren
TravellerI had a wonderful stay at Prime Residence. The location was just perfect. The studio was clean and had everything that one could require. The staff at the reception was very friendly and helpful. I was there to attend a conference at the American University in Cairo (AUC). I later found out some of my peers from the conference were also staying at Prime Residence. There was a nice rooftop terrace for us to sit and have a nice chat in the evenings. The Point90 mall was a 5 mins walk, which has great places to eat and shop. For transport Uber worked brilliantly. However I would recommend to download numbers in Arabic as the car number plates are in Arabic numbers and letters. Overall I had a great stay and loved how warm and friendly Egyptian people are.
TravellerNice and friendly staff Muhamed was really helpful .. the mall is a 3 minutes walk
TravellerWe enjoyed our time here - it was clean and felt safe, with 24hr security onsite. There is a roof terrace for all to use (although this could do with a little TLC). The front desk attendants were friendly and very helpful - they helped us a great deal with translation when trying to arrange delivery of our delayed luggage. We would love to return for another stay someday.
TravellerThe property was in a great location and staff are all friendly and accommodating. You get a full suite with all the things you need your stay. A great option for those who need to stay close to the university. Thanks again.
TravellerModern facilities with kitchen and laundry in the apartment. We booked a
TravellerExcellent option for accommodation in New Cairo, close to the AUC and to shopping areas. Safe neighborhood and wonderful staff. Room was clean, well organized and equipped. It is 30-40 minutes from downtown Cairo and the Nile areas but transportation (UBER) is availalbe.
TravellerThe gym equipment all are broken and don't works Electricity at this property is shutting down from Time to time
Crypto-friendly Bookings
Your money’s good here.
Great customer service.. very clean The only problem with the place too far from downtown.