To who it may concern My name is Patricia. I feel they overcharged me, making up all different charges Designation fees. No hot tub, swimming pools. I never heard of. I will never go to that Marriott again.It was my birthday that weekend. I spent to much money for nothing. I pick the wrong Marrriot. I want my money back. Have a blessed day.🙏 Thank you! 😊

Parking fees were too high. Fees for internet were very high. Marriott wanted to charge $30 per day for restaurant food that I didn't want to eat. Room was clean and bed was comfortable.

Trouble checking in

They would not let me check in until my husband arrived and showed his ID. Our account is in both names

quiet

The parking situation is annoying.

Very Clean. Wondetful View of the river! Will definitely stay herr again

Nice place on South Riverfront.

Very nice hotel right across from riverfront. Clean hotel and room with attentive and helpful staff. Only negative is lack of sound proofing on windows. Hence a lot of city noise.

Quick Family Overnight

The hotel is in a great location. Very clean very safe and comfortable. Parking was crazy expensive but there is an alternative next door for half price. The only downside the restraint inside “Proof Reader” was not good at all. But overall great place to stay.

I love everything about this hotel. I stayed here while my husband underwent liver transplant at OHSU and the staff took great care of me. They were all so helpful and kind. They checked in with me daily. The food was amazing also. The location was amazing and the view was just the therapy I needed after spending days at the hospital.

Great place to stay. Room service was excellent.

Really friendly staff nice and on-site restaurant, friendly bartender close to some decent amenities

Great hotel, beautiful!

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Perfect location, across the street from the Blues Fest.

Delicious food. Lentil soup bread and elk bolognese delish.

Our room was noisy (outside noise) though we were on an upper floor. Minimal amenities in the room for the price point.

Room was clean and staff friendly

The hotel was average. No better or worse than anywhere else you would stay, but the restaurant is terrible! Would definitely not recommend.

Valet sold separately but billed the same

The stay itself was fine, ending the stay however could have went better when we were told we could pay separately for our valet then to be told by the valet it gets charged to the room.

Cost to park was a bit high ($54) but not unexpected for the area.

Rooms are not large enough given the price tag, Vallet parking too high and parking on 24 feet less than vallet. I will not stay there next time.

Great location friendly staff and very clean room. Every staff member that I came in contact with was amazing

Love it here !!! Words can’t explain

The noise of AC was too loud

Great stay downtown with beautiful views!

Friendly, helpful staff. Coffee shop inside the hotel and restaurant and bar

Nice place, great staff.

Enjoyed our stay in general but there wasn't an option to self park instead of valet which cost more than we expected.

The fridge didn't work. Your valet staff was not very pleasant to help. The shower pressure was horrible

Very comfortable beds! Best to review parking options before you arrive unless you plan on using valet parking.

Cityview from Portland Marriott Downtown

When I booked room with Cityview, but the photo as attachment show you what is a city view hotel offered me.

Friendly service from all

The property was great. I didn’t expect to get charged an additional $500 for an upper level room specially, when I asked what the upcharge was and was never told… I was just told I was upgraded and got my room key…

Excellent, staff is friendly and accommodating. Very clean rooms, excellent dining options. Perfect downtown location just steps from the river walk, shops, dining and entertainment. Marriott, excellent as always!

Great hotel with friendly helpful staff. Comfy beds, nice showers and great views of the river.

Netflix and youtube weren't available and no effort made to fix situation. My car was damaged while in valet parked garage. Excellent location for blues festival.

Helpful staff.

across the street from Blues Fest and fireworks

Great hotel

We were able to check in 2 hrs early, and have 1 hr later check out. Our room was clean, modern & comfortable. Would stay here again! Had a great restaurant excellent breakfast. Also has room service & bar & coffee shop

Great Portland Location

We had a wonderful stay. We booked a river view room for the blues festival, location and views were the key. Hotel was wonderful. Will definitely stay again.

4th of July Fireworks from our room

The hotel is right on the river where Portland sets its fireworks off. So we decided to get a room this year. It was amazing. we had a top floor room with a perfect view of the river and fireworks. We could even clearly hear the bands at the Blues Festival. Air conditioning and no crowds. The hotel was nice. Parking was a bit pricey. Staff were friendly and helpful.

It's a clean, nice hotel, located conveniently close to Tom McCall waterfront park. The staff is polite and attentive to your needs. It has a nice little café for coffee and food. The restaurant was okay for breakfast. I didn't eat lunch/dinner there. It's a little more expensive than other places, but it's nice and in a good location for attending events at the park.

Best place for Waterfront Park events

Hotel staff is great, beds are sleepable and whatever you need is in walking distance! If you’re attending a waterfront event, this is the place to stay!

Great hotel

Came for a punk show and was really happy with the hotel. Staff was great! Bed was comfortable enough to get decent sleep. I would definitely stay again! The only down side is parking. We stayed for 2 days and didn’t use our vehicle at all but still had to pay $50 for valet parking both nights.

Appeared to be very clean.

Wonderful Hotel in Downtown Portland

Nice hotel on the Willamette river in downtown Portland. The staff was very friendly and the room was clean and comfortable. I liked the location of the hotel because it was in walking distance of the Waterfront Park Trail, the Portland Saturday Market and downtown restaurants and bars. There is a bit of a homeless problem in downtown Portland, but I never felt unsafe or threatened. My wife and I would walk everywhere during the day and take an Uber at night. For day trips I recommend the Columbia River Gorge Waterfalls Tour, Haystack Rock on Cannon Beach, the Timberline Lodge on Mount Hood.

We had checked in for a memorial service, with the first two days under a group booking for the service and one final day so that we could go to a grand-niece’s graduation party. We left the room around noon the third day, removed the privacy sign and put it inside, and returned around 10:00 PM to find our room had not be cleaned even though the housekeeping cart was parked outside our door when we left. It was a complete breakdown in service and a disappointment to find when we returned to the room later that night. Management’s response was “we’ll tell the housekeeping staff”. Completely unacceptable in my book.

College tours nearby. Quick one night, great meal nearby. Hotel front desk and valet service was great.

Had a great time 😊

Great stay for the one night. Room clean.

We had a great stay, I only wish parking was included in your stay

Hotel needs an update

Nice amenities

Great location, very enjoyable, coffee shop, good restaurant, and bar.

I have stayed here on two visits to Portland and it is a wonderful hotel. In the summer, it is walkable to the Portland Saturday Market. I also went in the fall and it is a short drive to other shopping areas. The hotel is clean and well-maintained. The on-site restaurant has excellent food as well. I will definitely stay here for my future visits to Portland.

Overall a great visit

Great location. Delightful staff. Generous upgrades. Only downside was breakfast was not up to par. Eggs Benedict with lunchmeat and barely warmed or toasted muffin for more than $20 and $5 for a cup of coffee is a bit much.

Love this hotel, restaurants are awesome. Staff is also awesome .

The check in process was quick and easy, staff working the counter were very nice! Went downstairs for dinner, and the food was great.

A great waterfront location with a lot of choices within walking distance for food, entertainment and shopping. The in and out Valet parking option for $54 a day was super convenient. We found The room to be comfortable and quiet. We took in a concert at Keller Auditorium and walked on the waterfront to the Saturday outdoor market. There are cafés and restaurants directly across the street from this location down by the water. Or one can walk up the waterfront and into town for a variety of restaurant choices. Powells is close by and it’s a short drive to many other locations like the Pittock Mansion, Japanese Gardens, and many other attractions to make the stay worth the cost.

Everything was easy, the staff was very helpful. We were in walking distance to our venue. I'd stay again for sure!

Peak times are at 4ish pm. Clean rooms and nice service.

Destination fees should not compulsory and parking fee $54 per night . Too Much for parking .

This property was near a concert venue I was attending. I liked that I could walk safely to my event.

Staff achieved CUSTOMER DELIGHT not just mere customer satisfaction. Dining and views of the river from the room yielded many ideas of what we ended up doing: OMSI, submarine, tram, etc. EXCELSIOR !!!

Initially the place smells nice. The staff are very supportive and have a good attitude when dealing with concerns I had. The lobby was alive and I really enjoy hotels that aren't dead and feel empty. The hotel is in downtown which means you're near most of the places of interests (cafes, restaurants, etc). The river is in front and the walk is truly nice if you need a quick place to exercise or talk while walking). Downtown has a level of risk you take when walking around especially at night. (most cities do) In terms of safety in the building, I felt safe and relaxed. The elevator requires a room key to get around so that adds an extra measure of security. My room smelt good and contained everything I needed. The view was nice but the only issue I had was that a portion of my rooms carpets smelt awful. I noticed this when kneeling near my floor to pick a few things up. Regardless, I had a great opportunity with the $25 credit they give you to spend in the restaurant or café. I think this is a great place to come back to if I'm ever in Portland, they treated me like family.

Great hotel. Centrally located. Clean. Friendly and helpful staff. Would definitely stay here again.

Staff and service professional and customer driven. Well staffed.

Great view

Arrived early and they had a room ready for me. Much appreciated. And a great view of Mt Hood.

Stayed in Marriott for conference. I admit did not ventured too much around hotel, I would admit it is not really walkable area

Great staff, great food!

Excellent food and drinks

I booked a room with "City views". My city view was room 420 with direct access from the window (which could opened) to a roof with a few pieces of garbage on it. The worst part is that since the window was at the level of the roof, anyone could have access to my room through the window which was extremely unsafe. I warn every woman wanting to stay at the Marriot Downtown Waterfront to make sure she is not in that room or the one next to it which is probably accessible too. I tried to ask for a change of room because of the beautiful garbage city view but was told that was not possible by soemone at the front desk who could not care less (and did not do anything about the garbage) I did not realize the possible danger until after I asked for a change of room so I did not try again.

Gorgeous view, everything was easy & low key on a gorgeous, well-kept property.

Room was very nice and clean. Ice machime on floor was out of service, and initially we were given incorrect room but it was resolved with a trip back down to the desk.

Staff was amazing. Easy check-in, clean rooms, amazing views. Everything was wonderful.

Wonderful stay

Nice view, very clean, great customer service. I will stay again!

All of the staff were friendly and helpful to us. The room was clean And beautiful. The food on the restaurant was decent, but so were the recommendations for other options. Would definitely stay here again and use more of their amenities.

All hotel staff from front desk to restaurant staff were extremely welcoming, friendly, and positive. River view was great and highly recommended if you are staying here.

Easy check-in. Hotel worked with Expedia to accommodate last minute schedule changes due to weather which was awesome.

Discrimination much?

The hotel was very nice and for the most part served by friendly staff. However, we were treated very poorly by the restaurant staff who refused us service, saying they were at capacity for the evening. We were advised to find a restaurant within walking distance…in 12 degree weather with freezing rain with my 9 and 6 years old daughters. We went and sat down not 30 feet away to order from door dash and saw that they the very next group that went up to the hostess was told there would be a lengthy wait, but they could place a to-go order and wait in their room until it was done. I immediately walked back up to the hostess to inquire about such a deal and she walked away, and waited me out for 7 minutes, just talking to the waiter and making glances over at me. We returned to the restaurant for breakfast with a new set of staff and were greeted with amazing staff and service. We were told on the phone that we could self park in their parking garage but when we got there we were informed that they had no self parking (only valet) and that no other parking garage nearby was was really safe. I don’t mind valet (and would have done so already, just don’t appreciate being lied to.) Overall, it’s a beautiful property in the heart of a vibrant city. I’m sure we just caught people on a bad day.

Watching the winter wonderland from our room.

Difficult to find coffee maker; it was not very satisfying with the amount that was available. Thermostat was difficult to find and shower wand was difficult to use. Menu to order room service was not available. Was brought by staff member. Staff was extremely friendly and service was excellent.

Nice hotel but they do have lots of extra fees. The fees do come with some perks so it’s wash it you use the perks. Vallet parking is $54 per night and was mandatory for my stay!!!

I have stayed here a number of times and have always enjoyed my visits. The front desk staff is welcoming and helpful. The restaurant has excellent offerings (the staff at Proof Reader--Chris, Rebecca, Pete always provide excellent service). The riverfront view is amazing.

Great Stay Downtown

The restaurant bar was a great place to hang out. My room was very spacious and comfortable.

Jonathan at check in was amazing.

Y

Basic hotel room - internet, parking not included in price - they charge $25 that must be spent on internal restaurants

The view of the river and Mount Hopd is spectacular!

Great location and friendly staff.

A nice hotel with great services. Easy to walk to water front park and restaurants nearby. The AC makes big noise from time to time. I don’t know if it just happened to my room or hotel AC system is out of date.

Don’t turn left.

Room is clean and roomy. The people work there are all very kind and helpful. Would stay there again.

No pool or hot tub, bathrooms fixtures coming off wall. Limited eating facilities.

Un organized festival been happening for 30 years rooms requested at booking not available and I wasn't the only one. Marriott need to give rooms that were booked and up staffing for this this event

Don't waste the money to stay at . Marriot Riverside..... The staff is not really engaged in service. The hotel is sorta dingy and trash around the outside and hallways aren't clean. No coffee in the lobby in the morning. I was contacted by a hotel staff. "Keake" who said I should try a lower level of hotel because it might fit my needs.... Seriously!!! Don't bother with this hotel they're beyond understanding their shortcomings.

Close to river and fireworks

Always our go to place when my husband and I travel to Portland, next to the beautiful waterfront, close to parks, zoos, ect

Very great stay, Definitely will be back!

Perfect in every way!!

The river view was nice