Good location. Marco was helpful in checking in and explaining various things. Good facility and amenities. Would’ve appreciated some coffee in the kitchen though. Overall a very good experience except a last minute glitch. Accidentally left some luggage at the place while checking out but unfortunately no one answered the frantic calls or messages while we were getting late for the airport. We do understand that it was not working hours yet but still it was not super early , it was past 8am and I think there should be a system in place to respond to emergencies. Anyways someone else was able to help us and we did not miss our flight.

We had a lovely stay here during our family vacation in Lisbon. It was comfortable and in a great location! The host was very communicative and friendly.

Great location! No elevator; however, it is a historical building, so it was expected.

There couldn't be a better location in town to do and see everything from. Alfama definitely lives up to its name: most beautiful par of Lisbon. Be advise that this is an old building and that the accoustic insulation goes with the cachet :-) all and all, amazing spot.

Excellent!

Great Apartment

We loved the apartment!! It worked very well for us as a group of friends and the location was great. Marco met us at the door even tho it was 10:30 at night and our plane was very late and gave us instructions for the wifi, alarm, etc and great recommendations for shopping and restaurants.

Great communication - Sónia was great as well - made check in easy as well as giving some good advice for local area. Area - be prepared its hilly/mountainous area, in saying that very interesting area - cathedral very close by along with a number of shops. As does happen pictures seen of property are not always what you get when you arrive. The unit we were in was on top floor - great views but little poky due to roof design. Very comfortable.

This place was wonderful. It was very clean and had everything we need for our stay in Lisbon. Having a washer and dryer allowed us to pack light.

Portas do Teatro was exactly as per the photos. Great location, the sunset in the afternoons was amazing and our host Paula was fabulous. The apartment is spacious, clean and very comfortable for our family of 4. I would highly recommend and would stay again.

the continuous stenc h of sewage in the apartment was a complete put off

We were a group of 3 families Travelling to Lisbon for our Christmas vacation from the US... booked 3 different apartments in the same building....everything up until the checkin was smooth ..... but once checked in we were left with a terrible sewer stench for the biggest of the apartments .... The manager of the property had written a message to me a few weeks before our travel that one of the toilets had a stench and so the toilet was removed .... which indicated that they had taken care of the stink ...... but nothing was taen care and the whole apartment was stinky ... added to this the neigbours above us had insomnia.... talking loudly and moving furniture .... the walls and floors are pretty thin ..... for the amount charged per nite ( we were charged 200$/nite) the stay was not at all worth it ... would not boo for free too if we knew what we were walking into ... the least the property managers could have done was warn us abt the stink permanently present ......Please never book here and spoil your vacation

Very very charming and right next to a Roman ruins. Wow! Lovely views and very comfortable. Management very nice and great communication. Definitely would recommend. Only issue was the dryer leaking water. But resolved quickly. Thank you very much!!

The apartment is in a nice location and was simply decorated and clean. Very spacious living room with a nice view. No air conditioning and not very sound proof.

Paula did a very good job of showing us around the charming property. We enjoyed our stay.

A really great location

Location is ideal for touring Lisbon, apartment is very nice and well equipped. But the apartment is not sound proofed and we had very noisy upstairs neighbours who rearranged furniture and had loud long conversations at 2:45 am.

This is a charming apartment on the 2nd floor (3rd floor North American). The apartment is large with four sets of windows facing west. During the day, the apartment was bright, but the low level lighting made it quite dark at night and difficult to read. I liked having separate dining room. The hot water is on a tankless heater which required a few minutes to heat up. The tub would benefit from having an anti-slip mat. We did not cook in the kitchen, only made coffee. The neighbourhood is on the mountain below the castle a few metres from the Cathedral and the streets are very steep. Nearby are a number of nice restaurants, pastelaria and a grocery store. We walked most places. The metro is about a 10 minute walk. The agency had warned us of noise but there was little from the outside. However, we could hear every movement and noise from the apartment above us. We had good communication with the owners. One issue is that the webpage for Portas do Teatro shows pictures from a number of apartments and it is not easy to see which pictures go with which apartment. I would suggest the pictures be re-arranged by apartment. We enjoyed our stay here at the apartment. Other than not wanting to experience again the challenge of managing the hills (we are two seniors in our 70s), I would not hesitate to stay here again.

Great location and lovely apartment.

Appartement très propre avec beaucoup de cachet. Accueil chaleureux et emplacement idéal. Pas très bien insonorisé par contre on entend très bien les voisins.

Nice apartment close to everything you might need. Warm welcome. Helpful tips received at our arrival. We were five had a comfortable stay. Well equiped apartment. Since our flight arrived ealy in Lisboa we would have appreciated a place to leave our luggages without paying an extra day or fees.