Pony Express Motel
6.0

Fair

3 Guest reviews

6.0
Fair
3 Verified Reviews
Read all reviews
Cleanliness4.0/10
Comfort10/10
Condition7.0/10
Amenities4.0/10

1075 West Broadway, Jackson, United States of America. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Concierge services
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Hotel Description

With a stay at Pony Express Motel in Jackson, you'll be within a 5-minute drive of Jackson Town Square and Jackson Hole and Greater Yellowstone Visitor Center. This motel is 5.9 mi (9.5 km) from Grand Teton National Park and 11.2 mi (18 km) from Jackson Hole Mountain Resort. Make yourself at home in one of the 23 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided weekly, and irons/ironing boards can be requested. Featured amenities include laundry facilities and a library. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
Special Instructions
The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. From May 1 to October 31, this motel's reception is open daily from 8 AM to 10 PM. From November 1 to April 30, this motel's reception is open daily from 8 AM to 11 AM and from 3 PM to 8 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Accessible facilities

Other

Concierge services

Barbecue grill(s)

Laundry facilities

Library

Picnic area

Wheelchair accessible parking

Free self parking

Newspapers in lobby (surcharge)

Hotel reviews

6.0
Fair3 Verified Reviews
warning-sign.svg
Cleanliness4.0/10
Comfort10/10
Condition7.0/10
Amenities4.0/10
2/10
Poor
Miriam, 29 Jun 2025
expedia-logo-v2.pngTraveller

We arrived at 3 for check in and no one was there and office was locked. There was a ring door bell so I rang it and she said she’d be there at 4 to check us in. We waited and at 4 there was still no one. I called the number but mailbox is full. The cleaning person told me she was at the sister hotel so we started to head that way but then saw her pull in at 4:10. We get checked in and about an hour later realize our fridge isn’t working. I go back down and she’s out walking the dog so I sit for 30 min and wait. She told me no maintenance so I’d have to wait for tomorrow. We had lots of groceries in the fridge for our 4 days and I was beyond frustrated. Her husband was with her and offered to look (doesn’t work there). Then suddenly she realizes she can give me a fridge from another room. We get that straight and go to bed early bc we had been up so early traveling. We were awoken 90 min later by a mom and young daughter whose key worked on our room! We emailed all of our concerns and she apologized and said the motel isn’t open to the public so that’s why no one is there at all times. We couldn’t make any sense of that bc clearly we were staging there and so were others.

6/10
Fair
Ernie, 12 Sep 2024
expedia-logo-v2.pngTraveller

Heater would not go off was my only issue. Dried out my sinus and I bled overnight.

10/10
Exceptional
cynthia, 05 Jul 2022
hotel-logo-v2.pngTraveller

Great amenities

2/10
Poor
Sontka, 08 Nov 2024
expedia-logo-v2.pngTraveller

Too expensive for the room!!!

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