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18 Jun 2025
Wednesday
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19 Jun 2025
Thursday
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2 Adults - 0 Child
1 room

Pencarrow Luxury Lodge
8.8

Excellent

21 Guest reviews

8.8
Excellent
21 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service8.4/10
Comfort9.4/10
Condition8.0/10
Neighborhood10/10
Amenities8.6/10

678 FRANKTON ROAD, Queenstown, New Zealand. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
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Hotel Description

With a stay at Pencarrow Luxury Lodge in Queenstown, you'll be within a 15-minute drive of Onsen Hot Pools and Lake Wakatipu. This luxury guesthouse is 10.3 mi (16.6 km) from The Remarkables Ski Area and 1.7 mi (2.8 km) from The Kingston Flyer. Make yourself at home in one of the 4 air-conditioned rooms featuring private hot tubs and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals are allowed

Check-in from: 2:00 PM
Check-in by: 5:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Important information

Special Instructions
The front desk is open daily from 10 AM - 5 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately NZD 39.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Other

Barbecue grill(s)

Breakfast available (surcharge)

Laundry facilities

Garden

Library

Front desk (limited hours)

Free self parking

Terrace

Hotel reviews

8.8
Excellent21 Verified Reviews
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Cleanliness8.8/10
Service8.4/10
Comfort9.4/10
Condition8.0/10
Neighborhood10/10
Amenities8.6/10
10/10
Exceptional
Verified traveler, 06 Mar 2020
hotel-logo-v2.pngTraveller

A great stay away from tourists

This is a beautiful location, beautiful building and a luxury stay. The welcome was warm and friendly, the suite was excellent. I wanted to relax after days on the road, and this let me do exactly that. The view was superb, and the amenities excellent.

6/10
Fair
Verified traveler, 05 Mar 2020
hotel-logo-v2.pngTraveller

No onsite presence but responsive to calls. Nice location and room. Poor internet.

10/10
Exceptional
Chris, 28 Feb 2020
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View from the top of hill

Huge room with coffee/tea making equipment. Very clean. Patio with table and chairs outside to enjoy the lake view.

8/10
Excellent
Verified traveler, 05 Feb 2020
expedia-logo-v2.pngTraveller

We had a large spacious room with everything we needed. We did not see any staff during our 3 night stay but this did not cause any problems for us. The property is quiet and has old world charm. It was to far from the centre of Queenstown for us to walk but if your young and fit you probably would not mind. The property is a little dated.

8/10
Excellent
Moune, 26 Jan 2020
expedia-logo-v2.pngTraveller

The lake view is astounding and the unit very spacious (large bedroom, den and bathroom)

10/10
Exceptional
Lynne, 02 Dec 2019
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Pleasant surprise pity gardens & entrance bit untidy but room was awesome

8/10
Excellent
Verified traveler, 17 Nov 2019
expedia-logo-v2.pngTraveller

Lovely location with exceptional views. The place is shabby around the edges..needs better housekeeping and yard tidying. First impression was not good but the place grew on us after two nights. Really nice bathroom. Good bed. Very spacious room, but needed a good cleaning ..especially dusting. Some areas had weeks of dust layers. This is not a “luxury” lodging by any account.

6/10
Fair
George, 11 Nov 2019
hotel-logo-v2.pngTraveller

Dated

The outside is neglected and not worthy of 4 stars. Inside is dated. The manager was very friendly. There is only a small table for reception and a phone number should you need the Manager. The view was stunning from the room. However it needs a good dust. We didn’t have a hand towel or bath mat. Magazines are from 2015. The hotel needs money spent on it.

10/10
Exceptional
Verified traveler, 29 Sep 2019
expedia-logo-v2.pngTraveller

Great location and beautiful views. Comfortable bed. Plenty of parking. Very clean. Needs a little tlc. For example, blown lightbulbs made room a little dark. A kitchenette would be a useful addition. Instructions for wall heater would have been good.

10/10
Exceptional
Verified traveler, 03 Mar 2019
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Staff had made a real effort to take care of all the small things

4/10
Poor
Verified traveler, 15 Feb 2019
expedia-logo-v2.pngTraveller

Not customer service, not a working phone, TV not connected. Not a welcoming place.

10/10
Exceptional
Verified traveler, 04 Jan 2019
expedia-logo-v2.pngTraveller

Perfect accommodation with excellent visitor facilities, 1st class views and a pleasurable experience for 2 days. Would rate it the equal of any holiday hotel that we have used. Would be our first choice when visiting Queenstown.

8/10
Excellent
lou, 03 Apr 2018
expedia-logo-v2.pngTraveller

Great view

We loved this hotel. It had a fabulous view and was near downtown.

6/10
Fair
Ellen , 28 Mar 2018
expedia-logo-v2.pngTraveller

Really needs updating but very nice staff

We though the hotel would be right on the lake, however it was up some very steep roads, so that was disappointing. At roughly 9 minutes drive form Queenstown CBD, it was too far to walk comfortably. The hotel room (the Wakatipu Gold Suite) was quite old fashioned, however to it's credit it was very clean and tidy. The hotel could be quite nice, but it needs a huge tidy up in the gardens and the rooms need updating - they feel quite oppressive with the dark paneled wood ceilings (at least our suite felt like that). The mattress was old so wasn't very comfortable. Also, there was no air conditioning in our suite (it was cool weather so that was no problem). On a positive note, the young man working there was very polite. As there was no phone in the room (and we didn't have roaming on our mobiles) he lent us a mobile for us to be able to call cabs. I must also comment on the generous toiletry supplies in the bathrooms, very thoughtful. We wouldn't stay here again, as it wasn't to our taste, was too far from town, and was difficult to access comfortably by foot due to steep road, but the young man working there (Rodman) was nothing but kind, welcoming and helpful.

10/10
Exceptional
Verified traveler, 08 Mar 2018
expedia-logo-v2.pngTraveller

Modern with European class.

Incredible location high up on a cliff overlooking the lake. Classy, quiet, elegant.

10/10
Exceptional
Verified traveler, 26 Feb 2018
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Nice Hilltop Retreat

Beautiful Boutique Lodge 5 minutes from all of the central Queenstown action. If you want to be in the middle of the maylay then this may be a little removed for you, but if you are looking for a spacious, boutique retreat with great service and a tremendous view then definitely consider the Pencarrow Luxury Lodge.

10/10
Exceptional
Verified traveler, 27 Feb 2020
hotel-logo-v2.pngTraveller

We did not want to leave

It was a very nice place. We had the Southern Cross Suite. Nice view over the lake. Everything was perfect.

10/10
Exceptional
Nic, 11 Jan 2018
expedia-logo-v2.pngTraveller

Perfekter Ort zum relaxen

Zum Abschluss nochmal so richtig gut grhen lassen kann man hier, allerdings nicht grade günstig. Sensationell auch das Frühstück, dasman dazubuchen kann. Toller Seeblick inklusive

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