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Palm Park Hotel Surabaya8.6Excellent
7 Guest reviews
8.6Excellent7 Verified ReviewsRead all reviewsCleanliness8.8/10Service9.2/10Comfort8.8/10Condition8.8/10Neighborhood8.4/10
Excellent
7 Guest reviews
No.45 Jl. Kapas Krampung, Surabaya, Indonesia. See map
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Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
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Hotel Description
With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza. Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
- Self parking fee: IDR 6000 per day
- Early check-in fee: IDR 250000 (subject to availability)
- Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
- Late check-out fee: IDR 250000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Arcade/game room
Safe-deposit box at front desk
24-hour front desk
Designated smoking areas
Number of restaurants - 1
Number of meeting rooms - 9
Snack bar/deli
Self parking (surcharge)
Shopping mall on site
Art gallery on site
Ballroom
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Hotel reviews
TravellerTravellerHome like stay
Almost everything beyond expectation, price, breakfast, services, facilities, room and view. So comfortable stay, just like home
TravellerNyaman dan sarapan cukup enak . Rekomendasi banget .
TravellerKamar bersih,nyaman,harga murah + free breakfast,staff hotel ramah,sayangnya agak di pinggir surabaya lokasinya,dekat jembatan suramadu,tapi semuanya worth it lah untuk harga segitu udah super nyaman.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
The staff was great but quality of hotel was OK.
I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3. When other guests are passing by in the hallway, it was very noisy. 4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.