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Palace Inn Westheimer7.8Very Good
48 Guest reviews
7.8Very Good48 Verified ReviewsRead all reviewsCleanliness9.0/10Service8.8/10Comfort8.6/10Condition8.8/10Amenities8.0/10
Very Good
48 Guest reviews
13561 Westheimer Rd, Houston, United States of America. See map
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Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities
Free breakfast
24-hour front desk
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Hotel Description
A stay at Palace Inn Westheimer places you in the heart of Houston, a 1-minute drive from Westheimer Rd and 8 minutes from Topgolf Houston - Katy. This hotel is 6.8 mi (10.9 km) from Town and Country Village and 7.1 mi (11.5 km) from CityCentre. Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested. Free self parking is available onsite.
Hotel policies
No elevators
Private host property
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
Important information
You need to know
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities
Other
Free breakfast
24-hour front desk
Designated smoking areas
Wheelchair accessible parking
Designated smoking areas (fines apply)
Free self parking
Shopping mall on site
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Hotel reviews
TravellerTravellerRoom odor
TravellerNice place
TravellerGreat for the price.
TravellerI stay here often
TravellerNice clean and inexpensive place
Traveller.
TravellerFound a beg bug & I had 6 kids w me that day. Luckily none of the kids got bit
TravellerIt was good
TravellerGreat nights sleep!
The manager was very nice, the room was exceptionally clean. Love the simple decor.
TravellerGreat motel for price and cleanlini and amenities around but very far from downtown and from airport
TravellerLate Night Check In
Arrived at location at 930pm. Had called ahead to let them know we had late start and would not arrive til 10pm and was told as long as we arrived before midnight would not be a problem. When my family and I arrived the room was not available. They did offer a room with one bed. But we were 4 so not possible. Spent hour trying find another place to stay. Gentleman was polite. But was frustrating as we were ready to rest.
TravellerMy first room was clean. My second room was a smoking room and found old cigarette butts
TravellerThe staff was very helping and the location was walking distance to shopping and eating places.
TravellerEverything
TravellerThe rooms were very clean on the dirst floor and housekeepers were driendly
TravellerThe room is more than excellent with no problems, and the hotel is close from restaurants and groceries.
TravellerThe guy at check in was great, the room was clean, however the bathroom door in the room I stayed in could use a nice cleaning. It would have been nice to have something other than a strawberry shortcake muffin and orange juice for breakfast.
TravellerNoisy lately
When I first booked a room at the palace inn it was peaceful, clean, and quite. Recently it's been noisy guest then the cleaning ladies back and forth all night and then grounds keepers making noise in the morning. The place is clean that's the only thing still the same. They might lose me as a customer.
TravellerHorrible service
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Despite taking ptepaid reservation on nonrefundable basis because I didnt want room rented out from under me, hotel was closed. Phone message was phone was disconnected. Drive to get there was two hours because hurricane wiped out half street lights. Whole point of renting room in town I live was it was supposed to have power. It didnt. Now Exprdia insists no refund because I changed reservation. I didnt change rezervation. Hotel changed reservation by not being open and available. Big fraud and inconvenience. Expedia should have regularly checked status of operations to notify customers so they are not stranded in 100 degree temperature with cancer, heart conditions, and no power.