OYO Inn & Suites Medical Center San Antonio
7.2

Good

192 Guest reviews

7.2
Good
192 Verified Reviews
Read all reviews
Cleanliness7.0/10
Service7.6/10
Comfort7.4/10
Condition6.6/10
Neighborhood7.4/10
Amenities6.4/10

3782 NW Loop 410, San Antonio, United States of America. See map

Free WiFi
Parking available
Concierge
Smoking areas
24-hour front desk
Designated smoking areas
Free self parking
Free RV, bus, truck parking
Vending machine
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Hotel Description

Located in San Antonio (Medical Center District), OYO Inn & Suites Medical Center San Antonio is within a 5-minute drive of Wonderland of the Americas Mall and South Texas Medical Center. This motel is 6.6 mi (10.6 km) from San Antonio Zoo and Aquarium and 7.5 mi (12.1 km) from River Walk. Make yourself at home in one of the 25 air-conditioned rooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

No alcohol served onsite

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Alcohol is not served at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Minimal age
21
Optional fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Smoking areas

Other

24-hour front desk

Designated smoking areas

Free self parking

Free RV, bus, truck parking

Vending machine

Wheelchair accessible – no

Hotel reviews

7.2
Good192 Verified Reviews
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Cleanliness7.0/10
Service7.6/10
Comfort7.4/10
Condition6.6/10
Neighborhood7.4/10
Amenities6.4/10
2/10
Poor
Stewart, 07 Apr 2025
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Awful

Mold in the bathroom. Therefore only stayed one night, and got no refund for second night( pre-paid) AC unit is a thru wall unit so bed next to window was freezing while other bed was hot. Will not be staying there again.

2/10
Poor
Deepak, 29 Mar 2025
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Will not stay there

Smelly, carpet sticky and dirty, sheets with stains. Blanket with holes.

10/10
Exceptional
Wilfredo, 09 Mar 2025
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This is a beautiful place to stay ❤️ 💖

10/10
Exceptional
Wilfredo, 01 Mar 2025
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This is a beautiful place to stay lovely 😍

10/10
Exceptional
Wilfredo, 23 Feb 2025
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I love this place lovely

6/10
Fair
Justin, 20 Feb 2025
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It was ok guy at front desk rude

10/10
Exceptional
Wilfredo, 13 Feb 2025
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Nice place to stay lovely

6/10
Fair
edward, 08 Feb 2025
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Liked location. Did not like room

10/10
Exceptional
Wilfredo, 05 Feb 2025
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Beautiful place to stay love it

6/10
Fair
James, 04 Nov 2024
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Old, dated facility.

10/10
Exceptional
Jesse, 25 Oct 2024
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It was comfortable

10/10
Exceptional
Buffy, 06 Oct 2024
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Was a great little place

2/10
Poor
Rodolfo Miranda, 29 Sep 2024
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I stayed 5 total nights not even once the room was cleaned or bed made not even one time

10/10
Exceptional
Adam, 22 Aug 2024
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Good

10/10
Exceptional
Alfred, 24 Jul 2024
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Greatest

4/10
Poor
hong, 10 Jul 2024
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The towel was yellow and worn out. Looks bad

2/10
Poor
Jose, 21 Mar 2024
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Nasty

6/10
Fair
Verified traveler, 17 Mar 2024
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parking is random, limited, sketchy neighborhood area, faces trash area of restaurant in front of location

6/10
Fair
Kenneth, 11 Mar 2024
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Here is the positive before the negative. I give 3 out of 5 stars due to: 1. The staff was friendly 2. Was a quick check-in 3. The water was hot 4. The bed & pillows were comfort 5. TV, fridge, microwave worked 6. Ice maker worked. Negative was the towels had stains on them,we had to ask for clean ones. The shower curtain had stains on them as well. The toilet seat was not secure. Needed fixing. The grounds need cleaning, the doors have pealing paint as well the rest of the building and stairs need paint. The cost per room was very cheap so I guess you get what you pay for. If your staying a night in San Antonio and on a budget, this place would be fine for you. Next time for me I will pay more for more cleanliness elsewhere.

6/10
Fair
Karen, 05 Feb 2024
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Ok. The manager seemed understated, quiet, easy going. When he ran my card tho, he listed hotel as Country Hearth or some such and my card auto declined having nothing to do with me. Used my debit card. Area appeared safe off 410. Room was so so. Holes in bedspread, holes in curtain. Cracks in granite sink. My drink froze in fridge overnite.teied to thaw in microwave, but then it was too watery. Tub had what appeared to be cigarette burns on edge. But major problem was that the towels and washcloths were dingy and not fluffy. Past Time to replace these!!

10/10
Exceptional
Santos, 15 Dec 2023
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My husband and son had a great stay it was close to the UT HOSPITAL so it was great for my family to come see me during my stay. The floor was a little dingy but it's expected with an older hotel.

10/10
Exceptional
Amanda, 14 Oct 2023
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Was simple clean reasonably price and close to my destination

10/10
Exceptional
Robert, 13 Oct 2023
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Quite and comfortable

10/10
Exceptional
Robert, 03 Oct 2023
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Safe quite easily accessible

10/10
Exceptional
Jilaine, 26 Sep 2023
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The gentleman at front was pleasant, caring, friendly. Rooms clean! Great experience will return when in area

4/10
Poor
Adam, 04 Sep 2023
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Dirty

2/10
Poor
Lydia, 31 Jul 2023
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Room was filthy, sticky and smelly..stayed 1 of 2 nights and checked into another hotel next morning.

4/10
Poor
Claudia, 31 Jul 2023
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I WOULD NOT RECOMMEND THIS PLACE DID NOT HAVE A GOOD SLEEP. FELT LIKE SOMONE WAS LOOKING AT ME.

10/10
Exceptional
Carol, 10 Jul 2023
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The staff here at this location was heart-warmin and very inviting. The lady at the front office was wonderful. Conversation was open and very attentive. This location had a nice swimming pool. The guests on this weekend were all nice and friendly. I am a pet lover, so i liked the dogs...

10/10
Exceptional
Brett, 29 Mar 2023
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Not bad for the price. Everything worked, clean, comfortable, easy check-in/check-out.

10/10
Exceptional
Dustin, 20 Feb 2023
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Clean and Well Represented Hotel

Clean hotel. Great staff and great local restaurants close by. Couldn’t be happier with my stay here. Felt safe even at night. Impressive. Very good experience.

4/10
Poor
Peter, 09 Feb 2023
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Stay at own risk.

Very disappointing barely a 2 star. Check in thru security window in lobby. Asked if parking was safe and guy went full lawyer. Room old and worn but at least clean. Would not have brought family.

10/10
Exceptional
Cynthia, 24 Jan 2023
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It was a wonderful stay.

10/10
Exceptional
Wilfredo, 08 Nov 2022
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I like the place is very comfortable and easy to park I have a medium trunk that the parking is very comfortable 👌

2/10
Poor
Gloria S, 25 Oct 2022
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The room was nasty smelly dirty

10/10
Exceptional
Nick, 01 Sep 2022
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Just booked myself another 2 day getaway and this place is amazing. The manager, could honestly not be anything but the nicest gentleman I’ve encountered with hotel stays. Cleanest property, friendliest, quiet, highway accessible, don’t let the location (visually) fool you, this is a diamond in the rough so better book it before it becomes anymore popular and you can’t. 5 stars

2/10
Poor
Donna, 22 Aug 2022
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Avoid this place!!

First, went to room to get AC going. The unit was so loud but decided I could cope with it for one night since I wasn't going to spend much time in room. The carpet loomed like it hadn't been vacuumed forever - I travel with slippers so I could cope. Headed out for some time with friends. Arrived back in room ready for some sleep. When i pulled back the sheet/bedspread, the sheets were FILTHY!! It looked like someone had slept there and then made the bed. That was the final straw! So just after midnight, I packed everything back in the car, checked out (when I told clerk about condition of room, his response was "ok") and drove the over 3 hours home. DON'T STAY HERE!

4/10
Poor
Shanika, 29 Jul 2022
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Staff was rude and took photo copy of debit card. Made me feel unsafe with that and didn’t provide explanation when asked. Was rude when asked why a copy of debit card was taken.

6/10
Fair
Jose, 25 Jul 2022
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I knew what I was getting for the price…. But you can really work in being a bit more clean …. Other then that not bad…..

8/10
Excellent
ingrid, 28 Jun 2022
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Good

6/10
Fair
Josh, 27 Jun 2022
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Decent

The hotel had a decent location, the only two things I didn't like was the bed was right next to the ac machine and the table was close to the bathroom. Every other hotel it is reversed. Everytime the ac would kick in, I would wake up. The other issue was the bed only had two small pillows. It would help a lot if you could put one or two more on the beds.

6/10
Fair
Marlis, 26 Jun 2022
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Room damp w/strong mildew bad odor. Mostly clean.

The service male was nice, but only came to the open window. The lobby was closed. I prepaid, yet he wanted $80 cash. I only had a ctedit card, which he took out of my view - which I do not like. (fraud can happen) The room had a bad body odor or mildew odor and felt damp. The bathroom and bed sheets were clean, but the carpet seemed old & damp. a 2nd or thicker blanket could be better - as it got cold even with the air cond higher. Towels were clean, but worn. TV had good choices. The frig and microwave are helpful.

2/10
Poor
Marcellus, 14 May 2022
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This has been the WORST hotel Ive ever stayed in. It wasnt properly cleaned. There was a burrito left in the microwave from the previous stay. I had dirty towels in the room and the tub was FILTHY. Dont waste your money

8/10
Excellent
William, 09 Mar 2022
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Cheap, clean and safe.

Clean cheap room for the night. The group next door was banging and slamming all night long. It was difficult to get good rest in fear of the nieghbors coming through the wall. The desk clerk was very courteous and friendly. Area felt safe. Thanks for everything.

6/10
Fair
Linda, 12 Feb 2022
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Very average 2 star facility that meets minimum standards. Quick check-in and plenty of close-in parking

10/10
Exceptional
Rose, 25 Dec 2021
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It was only about 15 minutes from riverwalk

4/10
Poor
Jenni, 07 Dec 2021
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You get what you pay for, I guess.

4/10
Poor
Ruth, 29 Oct 2021
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Never again.

The bath tub was filthy, full of grease and grim and the shower curtain had mold on it. I will not be staying on this property anymore. No coffee maker. This is a motel, rooms accessed from outside.

2/10
Poor
Roseann, 18 Oct 2021
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We did not like the fact that their was mold in the bathroom and the vent in the restroom you could see right thru it. There was also hair on bed like sheets and blankywere never chnaged and their was also stains on the sheets and blankets also like the carpet was dirty like it was also not vacuumed. We will never stay at that hotel again it was not worth the amoumt of money we paid for 168 or something likw for the days we were there

8/10
Excellent
Jose, 05 Oct 2021
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Good location . big room

2/10
Poor
Verified traveler, 09 Aug 2021
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Be careful on their rule to refund the deposit money. They cheated on refund because they blamed on that I don’t show up to return the key before leave the room. They took all money that they can. Just be careful on their procedure

2/10
Poor
Verified traveler, 20 Jul 2021
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Room was disgusting.

4/10
Poor
Donald, 02 Jul 2021
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Not so good

Not so good. This is an OLD motel taken over by this new company. Very dumpy and in disrepair, although the bed was comfy. My wife thought that it was dirty.They didn't even have COFFEE!

4/10
Poor
Verified traveler, 24 May 2021
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I had never give a bad review but for a 100.00 bucks room the area was scary and the room no way. The only good was it UBS charge connection for my phone. Expedia you are loosing credibility with this kind of places.

8/10
Excellent
Verified traveler, 23 May 2021
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It’s laid back

2/10
Poor
Verified traveler, 25 Apr 2021
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With the reviews this place had I thought it would be be a nice hotel but it was terrible.

4/10
Poor
Verified traveler, 12 Apr 2021
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Towels were replaced with what seemed like dirty towels. Bed was not made. Carpet was very dirty. Bed was comfortable which made stay tolerable.

2/10
Poor
Verified traveler, 27 Mar 2021
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Terrible and Rude Service!

The front desk staff was very rude and I want to say prejudice. The room was originally reserved in my boyfriend’s name and he did not realize his ID had expired until he tried to check in. So I asked if the reservation could be switched over to my name and he told me he could not rent me the room if my boyfriend was staying with me cause his ID had expired. I have never in my life heard of such thing! I would not recommend this motel to anyone!

8/10
Excellent
Verified traveler, 21 Mar 2021
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Helpful staff and cleanliness. The place seems old, but it is clean so that makes up for that.

8/10
Excellent
Verified traveler, 24 Sep 2020
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Great overnight stay!

Room was clean and tidy. Ac works great.

10/10
Exceptional
Michele, 30 Jun 2020
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Great room and great price! Friendly staff and clean rooms.

10/10
Exceptional
JoeyD, 16 Jun 2020
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Great price for a spot if your in need. Staff was friendly and it was in a decent spot alot of restaurants and stores all around.

4/10
Poor
Itsme, 12 Mar 2020
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It was very dusty and there was some nasty splatter of brownish/reddish paint (I hope it was paint) on bathroom door and door frame. The blow dryer holder had a lot of dust accumulated and so did the lamps. The beds didn’t smell or look clean😑

10/10
Exceptional
Verified traveler, 08 Mar 2020
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Was a great stay. Great staff and quiet rooms. The location is quiteconvenient

10/10
Exceptional
Verified traveler, 08 Mar 2020
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The price is really good and the staff very friendly!!!!

10/10
Exceptional
Verified traveler, 06 Mar 2020
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This property provided a quiet stay and the staff were helpful.

10/10
Exceptional
Rita K, 27 Feb 2020
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Excellent

The room was very comfortable and the mattress bed was excellent. First night my husband and I have slept so comfortably. ll amenities were in the room as described on website. We will book again on next stay in San Antonio, TX.

10/10
Exceptional
Mary Bethel, 25 Feb 2020
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The perfect area.

Great service. Very comfortable very clean and there is a really good Mexican restaurant in front of the hotel Called Jalisco. A mall right across from the hotel easy access to the highway.

10/10
Exceptional
AngieF-Sauceda, 15 Jan 2020
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The clerk was very friendly. He recommend places to eat. There were plenty off towels. We would recommend them.

4/10
Poor
Verified traveler, 09 Nov 2019
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Sheets were stained and had cigarette burns, carpet needed to be vacuumed, stains on walls and doors, holes in wall. Carpet was burnt. Smelled of mildew/mold.

8/10
Excellent
PatrickK., 29 Oct 2019
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Positive... Easily accessible from major interstates, near restaurants and shopping. Negative ... some of the other guests gave off a negative vibe and had me somewhat concerned for safety after dark

6/10
Fair
Verified traveler, 23 Sep 2019
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Interestingly cheap

Room was good for the price but very cheaply renovated. Right next to a substance abuse clinic. Hmmmm. Probably best left for singles and couples - not with a family.

8/10
Excellent
Robert, 21 Sep 2019
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Sufficient

Nice, convenient

2/10
Poor
Verified traveler, 15 Sep 2019
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Needs major improvements

This hotel was so filthy , the did not change my sheets once, i stayed 5 days . They forgot to take out trash some days, its disgusting smells old and like cigarettes even though I got non smoking .

2/10
Poor
Christina, 12 Sep 2019
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Review

This hotel has the ruddest and uncoaporative staff i have had the misfortune of meetubb

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