Orpheus Island Lodge

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With a stay at Orpheus Island Lodge in Palm Island, you'll be by the ocean, just a 2-minute walk from Cattle Bay Beach and 9 minutes by foot from Little Pioneer Bay Beach. This all-inclusive resort is within close proximity of Orpheus Island National Park and Yank's Jetty. Make yourself at home in one of the 14 air-conditioned rooms featuring refrigerators and iPod docking stations. Rooms have private patios. 32-inch plasma televisions are provided, with satellite programming available. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include luggage storage, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available on request).

You need to know

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

Guests must transfer via Helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 2:00 PM - 5:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Orpheus Island Lodge is accessible only via helicopter. Guests must arrange transfers (surcharge) from Townsville Airport to the property, which is 30 minutes away via helicopter. To guarantee transfers, guests must contact Northern Escape Collection Reservations in advance using the information on the reservation confirmation received after booking. Daily scheduled helicopters transfers operated by Nautilus Aviation are subject to availability and payload restrictions. Luggage in excess of 15 kg/person (one small bag) may incur a fee and a private helicopter charter may be required. All helicopter transfer payments are made through Orpheus, on behalf of Nautilus Aviation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Optional fees

• Airport shuttle fee: AUD 400.00 per person (one-way)
• Airport shuttle fee per child: AUD 800 (roundtrip), (from 2 to 17 years old)
• Credit card charges are subject to a surcharge of 1.59 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French