Orange County Kemer

Nothing special

Overall decent hotel but my room didnt have A/C and the receptionist sadly lied and said it was a hotel-wide issue when it wasn't (my friends in another room had perfectly working A/C)

I would like to thank Kezban Hanım who works in the restaurant, Evşan Hanım who works in the bar and the hotel manager Halil Bey for their interest and attention.

First of all, one of the employees of the mill restaurant who cleans the tables was treating me badly because when he saw that my table had a little bit of corn and olives on it, he came to me and said, “What is this? What is this?” As if he was making me feel that I should clean the table and not him. I have never seen a restaurant in my entire life where the waiter or the table cleaner holds customers accountable if they dirty a little bit of the table. It was Thursday afternoon and I did not know the name of the employee because he was the only one who did not put his name on his shirt. The second thing that I did not like was the food in the restaurants. There were not many options and many of the dishes did not taste good. The third annoying thing was that at the first party, which starts at 10 o’clock, the bar next to it sells drinks and tables for money. I was the one who booked the hotel. Everything was supposed to be free, and this is not good. I advise the hotel management to focus on the first point, which is the bad treatment of the employees. They make me feel as if I am staying in a hotel at their own expense.

It's very tiring in winter, terrible experience, area was very noisy due to facility maintenance. The outdoor pool and beach were closed.

Плохой отель

Noise

This property needs a lot of maintenance. Food is always the same. Staff is friendly. Spa center needs a lot of work.

Its was excellent place to visit the pool was amazing also the show

This is the best hotel in Kemer. I stayed here a lots of time. All the times was perfect. Thank you so much F/O Manager Mr. Sinan and thank you so much new General Manager Mr. Mehmet.

Best hotel for young travelers looking for parties and fun. Not for those travelers looking for quiet and relaxed vacation. Lots of DJ music, foam parties, great evening shows. Food is great too, beach is amazing and the area overall is very tourist friendly. Lots of shopping in the hotel and in the nearby Kemer city area. Overall, great experience, highly recommend!

Non stop party atmosphere

Unbelievable entertainment experience for the young at heart. You can expect pool parties, live DJS and daily entertainment that you would otherwise pay for.

Shopping

Everything was very good except the Russian people next door. Extremely noisy, no respect to others & racist. Hope the hotel won’t let the get a room anymore.

I like party night and daily organization

Terrible resort. FIRST time leaving a resort a day early! The place is full of drunk Iranians scouting women (our group called them hunters). If you're a woman, be prepared to get objectified in front of your spouse (or partner). The food was absolutely aweful (does not reflect Turkish cusine at all) The night life disco on the beach dock was enjoyable. I would highly suggest looking at other options if you want an enjoyable vacation!

Great time

The stay was good, we enjoyed it, the rooms were clean, towels could need better washing or stain removal, the food and drinks was cheap quality, the staff was very friendly and helpful and the entertainment was good.

All program close at 12 am

End with covid-19 positive

First reception girl was very rude with as.. Stay without any precautions from covid-19 ending the stay with pcr positive

I didn’t enjoy it doesn’t deserve the price

It was not good enough for me when I can’t speak the same language so I speak English and most of the team the didn’t spcialy the security gards when you need to understand your rights inside the place the have no answer and misic at late not allowed also pars close and gats always there’s limit and specific time for everything

Excellent

The resort is clean and nice... staff are good ...the resort is more to adults than families

I like the rooms

Delicious meals, very friendly staff!

Great Party, Lousy Service, Poor A/C

It's basically a party place. there are plenty of lovely ladies and eager guys, and the atmosphere is pretty constant party if you want. The pools are cool and the beach is fine. The hotel reception is ok and the spa is adequate. The service sucks. This cannot be over emphasized. The rooms are also very hot with an A/C system that is temperamental (doesn't always work)... oh yes... and the pillows will give you a neck pain (at least 2 or our 4 people got it). So... decide what you need ;-)

Lovely

Honey moon good trip I like this resort too much thank you

On a short beach, this hotel has lots of activities for you

It was so crowded and difficult to find free space at beach and also at hamam and sauna. There were guys taking special service and disturbing ladies by inviting them to their loca.

Property is alittel bit old but have nice Resturant

Everything was nice and clean. Staff was really nice. But a couple of dislikes; when there is an event, they do it in the main stage of the hotel and since the hotel's outdoor sitting area isn't really big, you have to join to that event passively. You cannot hold a conversation with a friend in the Hotel's outdoors. It's insanely loud and it lasts until midnight. We had to wait the entire night, from 21:00 to midnight so we could have a couple of drinks and a conversation with a friend. After midnight, there is only one bar you can use for free, beach bar. Beach bar is located in the very end of the hotel so you have to walk there. Even if you do, they don't have that many options, only a couple of alcoholic and soft drinks. So the Ultra Inclusive concept is a bit of delusion. If you sleep right after midnight, it's not a big of a deal but for many of us, this is extremely annoying.

Lobby decoration was old and need updates. They should have different shows every nights but they just have dancers.

Orange county hotel was lower than I expected. Everything is self service. No service at the poolside. Pool bar is giving stale snacks. hygiene zero. The waiters are not smiling in the main restaurant. drinks self service. at least I'd like the waiters to bring the drinks. staff courteous but unhappy. The pool area was inadequate. They're trapped in a small space. alacart restaurant None. pastry shop is going to alacart in the evening. The bakery is not hygienic. The cake came out in the hair I bought. the animation didn't work as we expected. have expected more fun. You didn't see any guest relations. No guessing guest relations. Because the table is always empty. there is only guest table. The rooms are beautiful. The room was clean. the room was large. Elevator is inadequate. they have old type elevators. The stairs are low ceiling and we can break our heads. Protection for ceiling No. The hotel is Iranian and Chechnya people. all bearded men. there are people who are rude and don't speak. rope I'm not satisfied. I told the people around me that the hotel sucks. I will never go to orange county again. it was a bad experience.

I loved this place except the beds weren't comfy at all

Very beautiful hotel . Very good food and alot of options! . Beautiful pools . Beautiful parties and shows everynight . And thanks orange county hotel for the birthday gift ! : ) . I recommend and will come back again .

Great resort

Food was awesome; resort area could be bigger for the crowd. Staff were friendly. Lots of activities are arranged for the guests. Guests are younger folks from Russia and Iran mainly.

Love the water and the food they make i just extend my reservation

Good facilities Fair rooms I have waited for 1 hour to check in because its not showing on the hotel system There is large variety options for food for food, but honestly they have to work a lot on food quality

Good place but not prefect

Staffs are not well dressed. One room air condition was not working.

The hotel was exclusively devoted to iranian people without any diversity. A very crowded hotel with high volume musics and voices resulted no relaxation and refreshmwnt we anticipated. The field of outside yard was also small related to the population. The positive point was food only.

Kemer holiday

My holiday in The Orange County Resort was lovely, the place was very clean and tidy the hotel staff were always pleasant and helpful,the room was comfy and bright. Food was lovely and well presented and the drinks were all nice. My only upset was that there was no kettle/tea/coffee in the room as I like a nice cuppa to start the morning while overlooking the sea on my balcony. On a night at the end of the pier is a disco and then after that you move onto the nightclub under the stage all very nice and good music.The area itself was nice, little shopping malls outside the hotel but it was more geared up towards the Russian /German /American market as most prices displayed in dollars or euros not turkish lira but I still found lots to buy (happy girl) nice little adventure and would hope to visit again next time I'm in the area. Thank you Orange County Resort for your hospitality, you and your staff made me feel very welcome.

A super place

An amazing and unusual hotel. It really is a mini Amsterdam in Turkey! The service was fantastic and the staff work unbelievably hard. It is a lively place but if you do want a break from it you can easily walk up the beach to a quieter area. If you want to go to sleep before 12am then ask for an inland/mountain view room as the sea/pool rooms face the entertainment area. I don’t really like entertainment that hotels put on but this place does it really well with some surprisingly good quality acts. I really liked the food and as a vegan it is usually hard to find something to eat but not here - plate easily piled high!

Front desk doesn’t answer calls. I called more than 5 times with no response.

Everything was great, except that we booked a room for three adults, however, Expedia booked us as two adults and one child, which hotel did not accept and we were forced to book a second room

Not good, they say all inclusive and lobby bar is open 24 hours but they serve only coffee and tea after 24:00 o’clock at the lobby bar, they are trying to sell everything, lots of marketing games

Great place ...lots of Russian guest...great food and evrrything

These are my only concerns - staff at the bar would only do what they think it is correct to them and won’t listen and sometimes argue - liquor quality is the worst at the all inclusive. You can by a decent liquor brands from a shop inside the hotel but it is expensive - we stayed for 4 nights and the sheets were not replaced - turkish hamam and massage services are below average and they never do the promised times

Do not stay more than 2 nights

GOOD FOR SHORT TERM VACATION

Excellent stay - perfect - amazing place for family with children or / couples. Chech-in and check-out was super quick and smooth, guest relation are so helpful and friendly, most of staff speak speak english not like other hotels in Turkey. All inclusive: BF, lunch & dinner: big variety of food, everything was tasty, clean and fresh, plenty of spaces and fast service. Drinks and beverage are available all day long on pool and hotel from 7am to 12am. Staff are professional, friendly, active and extremely helpful. Entertainments all day long. Hotel location: at the centre of Kemer, close to many shopping area's just 10 minutes walk. Housekeeping was not that good, room was not being cleaned on daily basis neither changing of towels. Hotel prices / service are reasonable and worth the money.

Clean rooms, lot of fun, every day was amazing, realy recomend it.

Average hotel

I wouldn’t go back to same hotel.. Why? 1)The lobby area is very poor for 5 star hotel 2)Room wasn’t clean properly – dirty windowsills 3)Waitress would never bring you a drink if you ask them , basically self service 4)No one speaks English (99% Russians) 5) Nightlife after 12 pm in hotel is dead as everyone going to nightclubs around area. We found local hotel nightclub just couple days after by mistake as no one even told as that there is one ,no signs ,no one mentioned.. people think that is does not exists.. so when we went inside it was just couple people inside.. 6) Day time no fruits..Like watermelon ,mostly in evening time.. 7)Animation team could be better (they only asked us once if we like to do some activities..in my opinion they need to be a bit more active and interact with people more often) Good things: 1)Nice food 2)Good shows in evening time 3)Good party at pier from 10pm to 12pm (only) In general it was OK hotel, but i wouldn't go back and I wouldn't recommend friends. If you dont understand Russian , DO NOT go there :)

Good Hotels , exparation,funny,clean,quality,.......

Unique. A long Dutch street Amsterdam style.

Room very nice. Public spaces a bit ordinary. Amazing replica of 6 levels high, Amsterdam Street. Front looks like Amsterdam c s.

It was a great experience, the pools and beachside were really amazing, the staff tried to keep everyone happy.

Orange, Comfort and fun

it was interesting and comfortable

Its a wonderful hotel but i was disappointed

Overall the location and the hotel were wonderful but I was disappointed because I was promised with a free sparkling wine as mentioned in the offer but unfortunately I did not receive it knowing that I informed the receptionist with no luck. I had to buy one from the bar :(

good hotel for couples, not family friendly!

I have reserved this hotel with a free bottle of sparkling wine that they did not offer it for me even after talking with guest relation every day and they try telling me excuses!!! they promised me each time that they will deliver it to my room on the second day but they did not!!! they gave me a room with one double bed and sofa bed!! my reservation was 1 double bed and 2 single beds!!

FELAKET (DISASTER)

Awful, I feel terrible for paying this much for my stay.

We stayed there from 3rd to 10th august 2017. Overall it was good, cleaning everyday. Have been many times in turkish such all inclusive hotels but in this one i saw too much extra paid services. Most of which can be somehow understanded. The one i cant understand is that everywhere a loja is put for extra payment. In front pf scene, on the pier during disco at night, around the pool and etc. meals are generally same everyday but colorful enough, entertaining team could be better. For that value they should be definitely better. Last year and previous years it was the best hotel for its value. But this year it got much more expensive which I think doesnt worth for that money. Because entertainment is same as in other hotels same programs with other hotels which are cheaper. Not suitable for families with children but for couples or alone travellers looking for adventures. Only that character allows it to be selected by younger tourists

Stay away in the summer season!

Those who are traveling to this hotel in the busy summer season, beware - its staff and facilities become so overwhelmed that it rapidly becomes a 2-star hotel. Upon arrival you will be greeted by 200 people camped in the lobby waiting to check in. You will also almost never be able to secure a room type you want or get a drink without enduring a decent wait. Travelers used to getting western levels of service for the (not inexpensive) price this hotel charges, stay away during the busy season. On the other hand, other guests who hail primarily from the former soviet bloc countries had no problem with the service.

Amazing

Amazing hotel like a haven everything was fantastic

it was really great and i love it

i really like and will come again on my next vacation for longer time.

excellent food and entertainment in no luxury

One of the best food experience (more than necessary).. Full time entertainment.. Very friendly and helpful staff... Old lobby, old room, tight streets, small beach..

Unique all inclusive resort for relaxation

A uniquely styled hotel that makes you feel like you are in Amsterdam. Has everything that you would need and you will feel virtually no need to leave the resort. Highly recommended

good

nice

Not for young

I stayed only 2 nights because i didnt like the hotel,mostly because it was empty ,and the people there were mostly old people

Beach is very nice, great food, great staff. Loved the activities. Gym doesnt have enough equipments.

It was great place

They had shows every night plus beach party and perfect services

Lovely hotel to look at, shame about the staff

To look at , the hotel is amazing. Like nothing you've seen before. The rude staff spoilt that. From the minute we arrived the girls on the reception were horrible. So much so that if I had enough money I was ready to walk out and find another hotel. But I didn't.. They didn't make me feel welcome at all. Snatching papers from my hands going through my handbag. When we got to the room that was lovely, but the aircon didn't work. So it wasn't pleasant during the night. The maids were okay but only seemed to change the towels, never made the beds like in previous 5star hotels ive stayed in in turkey. None of the staff seemed to like English, we were the only ones there so communication was really poor. My experience was okay, but if I'm honest ive stayed in better 5star hotels and even 4stars that were better than this.

amir

Hotel is very good

Very bad experience

absolutely bad experience , never ever going back to this hotel ever again, service is worse than one star hotel and every night for saving electricity bill they switching off the AC, I did make complain to night manager! Manager said AC is not working ... You don't like it go to another hotel...he refund my money and i did cheack out at 3am and went to hotel next door 100 times better, i do not recommend this hotel to any body.

Unforgettable holiday

Reallt nice hotel with great entertainment programs. I enjoyed my holiday a lot.

Very bad food service and cheep food

Very bad food and no free space for sitting in salon and not enough garson and very far indoor pool from rooms.

doesn't deserve five star ratings

The worst service we had in our life ! very commercial , 0ld with no maintrance , no management , Ryde staff . We felt cheated

Don't to come not the bast place

The decision to come to Turkey on holiday is problematic what turned out to be true, there's nothing special in Antalya Average service at best .all the more food is not good in all inclusive hotels and attractions outside the hotel does not match the countries in Europe Boring not going to come to Antalya again !!!

Essen ist immer kalt schmeckt überhaupt nicht Personal ist unfreundlich

Otelin resepsiyon bölümünde çalışanlar iyi yalnız diğer tüm bölümler ilgisiz saygısız ve kaba. hatta bar çalışanları sanki bilerek seçilmiş mümkün olduğunca sizi duymuyor görmüyorlar. Oğlum 5 yaşında iskeledeki bardan pipet kendi istedi ve barmen pipeti vermeden yolladı çocuğu çıkış yaparken geç çıkış yok. çıkınca sarı bir bileklik takıyorlar ve otel imkanlarından yararlanılabileceği söylüyorlar buna rağmen Öğlen yemeği için bira aldığımda yanıma garson gelip çıkış yapanların alkol alamayacağı söylenerek doldurulmuş birayı masamdan aldılar böyle terbiyesizlik görmedim ben, otel idaresinin bu şekilde bir kuralı varmış! Otel idaresinin uyguladığı bu kural hakkında çalışanlara birşey demiyorum fakat idarenin bu tutumunu anlamak mümkün değil. Sonuç olarak garson ve barmenlerin müşteriyle tutumları çok can sıkıcı, müşteri hizmetlerinden sınıfta kalır.

Memnuniyet

Sadece hafta sonu için geldiğimiz otele çok iyi vakit geçirdik orange county hotel personaline çok teşekkür ederiz

Partyhotel ist gut erreichbar, Lage sehr gut. Alle sehr bemüht und freundlich insbesondere Frau Jareh von Gast Service. Allerdings ist das Hotel etwas in die Jahre gekommen, müsste mal saniert werden. Für mich ein 4 Sterne Hotel. Trotzdem komme ich wieder.

Schwierigkeiten bei der Kommunikation mit Mitarbeitern, da diese keine Fremdsprachen sprechen. Speisen und Getränke entsprechen nicht den Erwartungen.

Super

Ok

Konuk kitlesi?

Otel super, hizmet & temizlik iyi.. cok yuksek sayida Iranli tek erkek grubu vardi, biraz tedirgin ediciydi

Wie im Flüchtlingslager keine Qualität. Sehr schlechte Gäste sowie Personal & Service. Nie wieder !

Genel durum iyi, Yemek ve personel vasat.

keyifli tatil

gayet guzeldi. keyifli ve samimi personel. sadece temizlik konusunda biraz daha hassas olmalarini beklerdim, herhangi bir rahatsiz edici durumla karsilasmadim

Eğlenceli

Çok iyi bir ortam var kesinlikle genç çiftlerin her anlamda eğlenebileceği bir tesis

Es war super!!!

Skønt koncept

Det er alt i alt et dejligt hotel, med god service, varieret mad hver dag. Der er både åbent buffet 4 gange om dagen også er der også mulighed for at få kage og og friskost ved poolen. Der er 5 barer i alt som gør det nemt at få adgang til drikkevarer. Der er show hver aften og fest på hotellet. Hotellet har Amsterdam koncept hvilket gør det ekstra fedt med bjergudsigt, man får noget af Europa og Asien på samme tid

Otelde personel genel olarak çok mutsuz ve bunu size yansıtıyor. Sorumlusu da personel değil otel yönetimi belli ki. Yiyecek içecek kalitesi vasatın biraz üstünde. Kapalı çarşıda halı satmaya çalışır gibi masaj için iknaya çalışan tipler de rahatsız edici… Denizi güzel, animasyon ve eğlenceler başarılı…

Oteldeki güvenlikçiler bi garip t

10/10 Otel

Otel gayet eğlenceli ve güzelyüzlü personele sahip.Deniz bey ve sait bey bizimle çok ilgilendiler sağolsunlar.Seneye görüşmek üzere :)

Herşey çok güzeldi.

İdare eder

Oda temizliği güzeldi, Temizlik personelleri güler yüzlüydü, Belboy araba park yeri yok dedi ama bizden sonra lüks araca park yeri buldu, Otelde türklere garsonlar gelip bakmıyor sürekli yabancı odaklı çalışıyorlar çok onur kırıcı bir durum.

Efsane...

Kemerin en iyi otelinde tekrar tekrar konaklamak cok mutlu edici. Sedat Duzgun beyefendinin ilgisi sayesinde tatilimiz cok iyi gidiyor. Animasyon hic durmadan devam ediyor. Kesintisiz eglence icin Bilgi beye cok tesekkurler.

Приедем ещё обязательно

Красивый,современный отель,с высоким уровнем обслуживания,питания,комфорта. Расположен в живописном месте ,среди лесов,гор и чистого ,тёплого моря. Отличное питание,аккуратный пляж с баром в виде палубы,внимательный персонал.

Beğenmedik

2 arkadaş gittik. Yemekleri güzel değildi, restoran çalışanları güler yüzlü değildi.Kaşık ve çatal temizliği hiç iyi değildi. Yatak ebatları küçüktü.

iyi

Otel güzeldi koronadan dolayı yemek servisi ve çeşidi sıkıntılıydı ama iyi idare ediyorlar. Tek sıkıntımız lobide güneş gözlüğümüz kayboldu. Kameradan bulabilecekleri mümkünken üstünde durmadılar.

BERBAT OTEL

Hayatımda gördüğüm en berbat Oteldi. Tatilimizi berbat etiler. Sözde ultra herşey dahildi. Paralı olanalar parasızlardan daha çoktu.Tatilimin %70 otelde dolasmakla ve sira beklemekle gecti.Asansörler calismiyor. Personeler servis yapmadiklarini soyluyorlar. Verdigim parayi hak etmediler.

Yemek kalitesi ve içki biraz sıkıntılı!!!

Yemek kalitesi geçmiş yıllara göre biraz düşmüş. Barlarda hizmet biraz yavaş, çünkü bir barmen çalışıyor. Sezonda okadar kadar para verip sıra beklemek çok saçma. Ayrıca her barda her içki bulunmuyor. Ayrıca saat kısıtlaması var belli bir saatten sonra bazı içkileri alamıyorsunuz. Ama personel güler yüzlü ve çalışkan.