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21 May 2025
Wednesday
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22 May 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at oOstel Smart Hostel - Tulum Pueblo, you'll be centrally located in Tulum, within a 15-minute drive of Tulum Mayan Ruins and Xel-Há Park. This hostel is 5.6 mi (9 km) from Tulum Beach and 3.2 mi (5.2 km) from Gran Cenote. Make yourself at home in one of the 55 air-conditioned guestrooms. Your room comes with a memory foam bed. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include multilingual staff, luggage storage, and coffee/tea in a common area.

Hotel policies

No elevators

Minimum guest age is 21

Noise-free rooms not guaranteed

Caters to adults only

Property confirms they are implementing enhanced cleaning measures

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 8:30 AM to 10:00 PM.
  • Guests under 21 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-out is available.
Special Instructions
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Noise-free guestrooms cannot be guaranteed
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
21
Optional fees
  • Fee for full breakfast: approximately USD 8 per person
  • Late check-out fee: USD 10 (subject to availability)
  • Housekeeping fee: USD 10
  • Bed sheets fee: USD 2 per person, per stay (or guests may bring their own)
  • Towels fee: USD 2 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Entertainment

Non-smoking

Other

Concierge services

Coffee/tea in common areas

Breakfast available (surcharge)

Television in common areas

Garden

Multilingual staff

Picnic area

Front desk (limited hours)

Number of restaurants - 1

Number of indoor pools - 1

Number of outdoor pools - 2

Snack bar/deli

Number of bars/lounges - 1

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Terrace

Water dispenser

Fully fenced

Street parking

Outdoor entertainment area

Outdoor furniture

Walkway to water

Handrails in stairways

Wheelchair accessible – no

Upper floors accessible by stairs only

Well-lit path to entrance

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