We had a fantastic stay at Cool Shade. We were two minutes away from the pool and enjoyed the backyard oasis. We definitely will be coming back!!!

We had to walk two minutes to the pool. We could have done better with a villa closer to the pool. Everything else went well. Would go back again.

Location was accross from Chucka cove. Convenient for excursions. 15 mins from Dunns river falls, Mystic and Ocho Rios town. You need a car or to arrange for a taxi to transportation. The villa was beautifully decorated, clean, convenient to food places. Gorgeous landscaping and peacful. Contained a full kitchen with utensils and washing machine.

The accommodations and amenities were above the average. The manager did what was required of here but could spend a little more time educating us on what there is to do in the area considering we did share it was our first time in the country. It is very nice and could use improvements in some very small areas.

If you're planning on staying at this or any of the Coolshade I recommend that you get some wheels. The villa is about 10 minutes away from city center and was a little bit further than we anticipated. The property manager was very good about taking care of us and made arrangement with a driver (Mr King) who took us around to the city and to all the attractions. The cost for having an all day driver was pretty reasonable. After going around the city we were glad that we choose Coolshade because there aren't too many nice places to stay that is closer to the city. The service at Coolshade is as we expected it. The manager was friendly and she arranged a lady to make meals for us and make our beds. That was not a public service but the cost was cheap. We were a group of 6 and we split the cost. If you want a nice big villa and no hotel staff bothering Coolshade is the place. Overall wear very happy with the staff, service and the villa itself. "One Love Jamaica!"

Great location, comfy but ...

The location and general condition of the property was good. I was charged an additional $110 that had to be paid in cash to the “property manager” While the house had potential it was not properly cleaned. There was underwear from previous guest left in one of the drawers, Chips bag in the couch and all sorts of things under the couch. The linen (all) and towels were discolored and looked liked they were not washed from the previous guests. While the property has a lot of potential, there needs to be more attention to details.

Ocho Rios is such a beautiful part of Jamaica I almost didn't want to leave my villa. The villa was nicely decorated. The community is gated and has a big pool which we really enjoyed. Lorain who was our property manager was supper help full, she made sure that we had extra pool towels during our stay. We had plenty of space at the villa for all of us. I would highly recommend this place to anyone looking to stay in Ocho Rios.

Horrible Customer Service

This is not a hotel. There was too much correspondence and hassle to get into this place. The villa is beautiful, but we did have a problem with ants, in the kitchen as well as in the laundry room. The property manager actually responded to our text with cry-laughing emojis, but customer service leaves lots to be desired throughout Jamaica. Overall, I would not recommend.

I never met Kevin the coordinator, but he was the person to first reached out to us. The Coordinator ensured we knew where we were going to and ensure the manager will be waiting to receive us. We had a good stay at Coolshade, a real gem. The villa functioned much more like a home stay. We had all the amenities of home and a very spacious kitchen. I enjoyed good meals, family, attractions and nights out on the town. I am going back next summer.

I spent eleven nights at this location. I had a great stay, the host was very accommodating and flexible with some minor bedding changes that I wanted. The attractions were really near (most of them a short driving distance), I recommend renting a vehicle (we had a rental through a family friend and drove to Ochi from Kingston) or taking a taxi because the tours companies in Ocho Rios are ridiculously overpriced. Example it’s about $20 to get into Dunns River falls, if you do it through the tour you pay $125!!! No thank you. The space itself was a far larger than expected. It is a mansion compare to what is shown in the photos. Just perfect for a decent size family to share and enjoy. Too bad we did not take the kids on this trip. The pool is nice and the private beach wasn’t too far away. I would recommend booking this one if Ocho Rios is you destination. Safe travels.

Richmond estate villas

Rocky beginning- entry instructions lacking. $135 fee needs to be in cash which we were told when we were at the gate before providing us the actual address of the villa. He said we had to pay a $20 a night upcharge for the 3rd person in our party. After almost 20 mins of back an forth, he decided there would be no upcharge. Once inside were told we would not get breakfast as we needed to give 72 hours notice that we wanted it which is not stated. Once we passed those issues, had keys in hand we thoroughly enjoyed the villa and its amenities.

The villa was very spacious and comfortable.

The manager of the property, Ms. Beverly McKie was amazing. She made sure we knew were everything was located, arranged transportation, and provided meals.

Very nice villa

This place was very homey and safe. It was actually is far better than the pictures. Immediate and continuous hot water for showers, high speed internet, other amenities all in working order. For a fun group trip or big family trip as the villa had three bedrooms and lots of common areas! To top it off Kelly the house lady was awesome! She came in to help us open one of the room doors that was locked. Kelly guided us to all the worthwhile attractions and gave us tips. I would definitely go back!

Beautiful Villa...best choice

The villa was beautiful, traveling with a family of five we enjoyed our stay. The villa was decorated very nice and upgraded. The community was safe,clean,quiet and relaxing. The rooms were very spacious. My family and I will be visiting soon to this same villa it was a great choice and a decent price for the nights we stayed. Everything was local and the famous restaurant Scotchies is right down the street with the best jerk and food.

Nice Apartment Style Villa!

I stayed at this property for a long weekend in January 2017. The property is very well kept, clean, and spacious. The owner is very helpful and friendly. I also loved the fact that it is located close to a market, and all of the fun attractions in Ocho Rios. I would highly recommended this place to anyone looking for a nice quiet neighborhood to escape to.