Great accommodation

Lovely accommodation

Kids loved the lagoon pool.

What a lovely property. Beautiful pool area and such a gorgeous area with its surroundings. So easy for day trips to take it all in.

Friendly and obliging staff

The wifi connection and reception is terrible overall the place was very clean and tidy Staff was great and helpful

Great location. Great pool.

Loved the Oaks.

We were very pleased with our stay at the Oaks. Convenient location. Very clean and well appointed. Comfy bed. Good bathroom lighting for makeup (i know that sounds trivial but anyone putting on makeup understands) and helpful, friendly staff. We will be staying there next time we are in the area.

It was delightful to get an upgrade to a poolside room. It was also handy to have a fully equipped kitchenette with a microwave oven. Having recently relocated to the Central Coast ,Nelson bay is not that far away. Will definitely be back.

Beautiful apartment lovely complex

Staff was very friendly and the hotel rooms, where we stayed was good. However walls are paper thin and the bathroom could use an upgrade (shower door not closing and mouldy). Also the couch in the room is needing replacement

Had an amazing stay- staff were wonderful- thanks for a wonderful end to our long trip

Great

Beautiful

Nice place, though the main feature of the pools requires warmer weather especially when the heated lap pool isn't heated due to repairs. Gym was basic/limited. The room wasn't well cleaned, eg. there was a wrapper under a table so it clearly hadn't been properly vacuumed, for some reason the kitchenette hot water never even got warm even when I ran it a fair while, the shower didn't have that issue though. It is irritating to have to fill in a paper form at checkin when it should all have been pre-filled from the online booking (fair enough the number plate, but my e-mail etc should all have been done already).

Really enjoyed to stay at this hotel. Everything’s perfect, definitely come back!

Always love coming here

Service was excellent, got upgraded for free, loved the pool and the spa. Best resort in Nelson Bay. Will be going again for sure. The staff are amazingly friendly and professional. Location is excellent, close to everything. Bathrooms are a bit old and need to be renovated,also the entry door was so hard to open,it's old and heavy

Overall All great except there was a milk that was already opened in the fridge. Thanks

Friendly and very helpful front desk staff. Staff at bar and restaurant were also very friendly. The food we had was delicious and my wife’s cocktails were made well.

Just beautiful, will be my favourite place to stay when I’m in Salamander Bay

Family wedding weekend away

A few hiccups in our dual key swim out. soap dispenser leaks all over the bathroom vanity. The maintenance guy said they’re aware of it being an issue as they’re trialing the dispensers. One of the king beds was meant to be made into king singles but hadn’t been. They quickly came and rectified it. The kitchenette’s rubbish had not removed from under the sink. Again quickly rectified. Otherwise, the resort was great. Would love to stay in warmer weather to make the most of the amazing pool. Restaurant was also great, we had breakfast there both mornings but I heard from other family members that the evening meals were very good too.

It was a quiet weekend, and so it was a peaceful retreat! The grounds kept clean and tidy. Service prompt and helpful. The only comment was that, the Happy hour drinks time had not been updated on the website to suit the current season time slot!

Amazing place - love the lagoon around the apartments

Nice apartment

Good location close to shops and tourist areas, bit expensive but a public holiday / long weekend so not surprised.

Excellent service. Very peaceful place to stay and a great honeymoon place for couples.

Love the wrap around pool!

Clean and comfortable. wish the stay was longer

Great location

Nice pool and view.

Great for family time. Not excellent clean

Fabulous pool and hot tub

Very accessible

Great place just be prepared if you book two bedrooms due to kids, they give you two suites that adjoin at the front door not inside the unit. Still great but would be nice to know before hand

Excellent

?

Wonderful! Thoroughly enjoyed our stay!

Great place to stay on holiday. Second time stay here.

Excellent resort

The pool surrounding the property is great. No set parking meant you had to park away from your unit if it was busy (and we didn't go in peak season)

Great pool

I like the swimming corridor surrounding the suites where we like to swim as wished. Spa pool is also a good feature for us to stay warm and chat. Swimmers feel safe as the water depth is no more than 1.1m

Lovely stay. Very clean. Relaxing. Great having the water all around us. Close to shops. Definately stay again!!

Perfect

Quiet,clean and fun. Staff were lovely and helpful. I will be staying again.

The pool was wonderful. However, overall the property, especially the apartment that we occupied was ‘tired’, dirty and in need of some maintenance and care.

Loved the pool Just stepping out the loungeroom onto the deck then in the pool

Great escape resort

Awesome resort facility in a wonderful convenient location. The lagoon pool is the main attraction!

Fun place to stay, huge swimming pool, large balconies.

Beautiful place. Never disappoints!

I had the pleasure of staying at Oaks Port Stephens Pacific Blue Resort in Salamander Bay, and it was an unforgettable experience. The moment I stepped into my apartment, I was blown away by the stunning view—a perfect blend of lush greenery and the serene blue waters of the resort’s signature lagoon-style swimming pool, which was literally just behind my balcony. Waking up to the peaceful sight of the shimmering pool and having direct swim-out access from my balcony was an absolute dream. It felt like my own private oasis! The water was always crystal clear and perfectly maintained, making it ideal for a refreshing morning dip or a relaxing evening swim under the soft glow of the resort lights. The entire resort has a tranquil yet luxurious ambiance, with spacious, well-appointed rooms and modern amenities. The staff were incredibly welcoming and attentive, ensuring everything was perfect throughout my stay.

Great location and family friendly

The pool is amazing & we really liked how it wraps around the whole resort with access to it from your swimout room. Rooms were clean and quite large

great pool

Excellent stay

First time at this resort with family. Great stay would definitely be returning.

Amazing pool

Liked it

We love the oaks and are return visitors.. the pool is great and although seperatly owned the restauant on site was delicious

We paid full price, including room service, yet no room service was provided. It's very disappointing, to be honest. When we ask the receptionist about anything, they always answer with short answers and don't offer help. We even had to go get our own towels from the reception ourselves!!! The only cafe/restaurant staff are very very very rude and the food takes for eveeeeer.

Great stay loved the pool. Would like to stay again.

Nice stay.

The staff were friendly and helpful. Clean pool and pool area. Quiet at night. Shops and food nearby. Easy parking. Staff helped me with our bags which was appreciated as I was travelling as a single mum.

Comfortable stay

It was good

The pool is amazing but the one bedroom swimout apartment I stayed in was dated. Poor WiFi on the TV and absolutely shocking daily house keeping which was included with our booking. Other than fresh towels there was no house keeping done with basic supplies like toilet paper and coffee not replenished. Rubbish not removed and It took 3 calls over more than 6 hours to receive those supplies on our third day of our stay.

Bit smell inside!carpet are dirty

Avoid this over priced establishment

Ok This place charges but does deliver. No soap in dispensary No room service or cleaning Did not have more than 2 towels They said they had run out As if we could get some soap they said ask cleaners tomorrow Cleaners didn’t come Ask can I collect soap was told no. The place is time share, over priced and not a resort. Gym is substandard and service is below par

Unique settings with pool surrounding the buildings. Better to choose ground floor rooms if possible. Close to woolies and Coles. Good options close by for take away. Resort restaurant does not offer much.

3-4 star resort with a 5 star price tag. Things broken that had to get fixed, pool lights not working, stairs creaked like an old mansion! Cleanliness of the entire place was sub par & a weird smell out of one of the showers. Stayed there last year but booked an apartment with a private owner which was nice, this time went through the resort and won't be doing that ever again. The money we spent for our stay is definitely not worth it! We won't be back!

We were upgraded which was a nice surprise however the room we were given didn't have as easy access to the pool as the one I had originally booked. There was no shower gel in the bottle in the shower. Luckily we had brought our own. Cigarette butts on the balcony floor. I think it's also very expensive for the quality of the rooms.

Overall a lovely room with an amazing size pool and great staff, but a little noisy and no spots to park your car in the evening.

Very noisy. No visible attempt to control noisy clients.

Property was tired and needed some TLC. Shower was full of mould. Dirty floors. Furniture was in good condition.

Fun getaway

Such a fun place to stay. The design of having a pool wrap around the entire place is clever and the pool was always spotless. Lovely balcony facing pool. Comfy bed. Good shower water pressure

The property had faulty switches and had no towels Forman’s no toilet paper- if we needed to go buy and provide our own amenities in would have booked a self contained apartment

Room isn't clean enough.

Fabulous

Wonderful Swimming Pool!!!

That's really amazing!!! Kids definitely love there! We booked a swim out apartment and my kids can just swim out and we just watch them on the balcony. If you booked a 2 bedder swim out apartment, they would say they don't have, and they would give you one studio and one bedder. That's common there but they are both connected together. So don't worry about it too much. The swimming pool is well maintained as well. Very cool.

Really lovely stay, thanks so much. Only issue is that there was no cooking appliances other than microwave and kettle for people that don’t want to buy food out.

This is a large property with a pool going around all of the units. There were people with huge flamingos and other inflatable toys in the pool which didn’t make for a good swimming experience. Kids took over the two spas with their blow up toys so we were unable to have a spa.The bottom units, which have the swim out, can be a little noisy and not very private as you have people playing and swimming past your unit all day. We stayed in the upstairs lagoon unit which was fairly quiet and private. We had a big studio room, clean enough, nice kitchenette, comfy king size bed. The staff were very accommodating and pleasant. This resort had a lot of families so I probably wouldn’t come here again as I prefer something a little quieter and more relaxed.

Great property, excellent staff.

Property was beautiful. You wouldn't know that you were still so close to the shops, it felt like your own private resort In the middle of nowhere.

Great place to stay loved walking out to the pool from the room.

Clean, quite, big

Smokers paradise

We stayed for 3 nights (Friday to Monday) and had a nice time. The room had been updated and was roomy. Bed was quite comfortable and the pool was nice and roomy. Sadly the room and bathroom was not as clean as expected, there was half a roll of toilet paper, no soap/shower gel/ shampoo/ conditioner. For a full kitchen we kind of expected there to be a cutting board and something more than a butter knife, no dishwashing liquid, tea towel or cloth. The air conditioner in the lounge room needed servicing as it smelt horrible so we couldn’t use it. The staff were very friendly and provided a couple of items which they were able to find which made the stay comfortable. The pool got quite dirty as it wasn’t cleaned through our stay. These things wouldn’t prevent us from staying again. What we were very disappointed in was the property being advertised as ‘non smoking property’ when in fact when I queried this with staff I was advised there is smoking allowed on the verandahs. We were surrounded by smokers making our veranda not useable and opening our doors for fresh air also not an option. Swimming past smokers was also unpleasant to say the least. Fresh air was not optional.

Checkin was easy n staff very helpful, curteous n professional, easy to access the whole complex n especially when swimming in the pool and its surrounds,

Have been there twice and love everything about it. The pool, the ambience and you have all facilities a walk away around you.

Children could access pool gates and parents didn’t appear to be always watching.

We liked Oaks Blue. Check-in was fast & smooth. Staff were friendly. We appreciate & were grateful for an upgrade to a studio overlooking the pool. Sadly, we did not have time to enjoy the facilities as it was only a place for us to sleep! We definitely had a comfortable sleep & showers that we needed. We checked out at 5 50am after 2 nights & Toni, staff on duty was cheerful attending to us so very early in the morning at check out. We recommended Oaks to our friends who will be heading this way. Keep up the good work, folks! We hope to come this way again!

Great service clean and cheap would recommend

Excellent property, booked 2 bedrooms with king sized but got 1 bedroom with a king and 2 other bedrooms with individual small sized bed.

Pool was great. Bed and TV were good. Room was clean but showing signs of its age - broken kitchen tap and broken plantation shutters which were extremely hard to slide open and shut.

Family holiday

A nice place for family getaway weekend. Apartment unit was clean, beds were comfy, and location is just across the road from bowling alley and shopping centre.

We loved our stay at the Oaks, the rooms were lovely and the premises was well kept. The kids loved the pool and spa.Satff were helpful and friendly. The only thing we found confusing was the room that we booked. We put in " 2 adults, 2 children and one room" We thought it was going to be ONE room with 2 bedrooms and a shared living area. However, it was 2 seperate rooms (Room# A and B ) - one with the living area, full kitchen and an ensuite and the other room next door as a bedroom, bathroom and kitchenette. Not ideal, but we made it work, but this need to be clearer for families. It was called a "2 bedroom dual key Lagoon Spa Apartment" I also feel that there needs to be some better kitchen utensils as it made any type of cooking hard when there were no sharp knives to use; oven temps were all faded. But overall, a great stay and place.

The canal/ pool was amazing

The pool is the highlight! The onsite restaurant is excellent with great service. We didn't have near enough body wash, dishwashing liquid etc in the room, but when I rang the reception the extra items were delivered by Housekeeping immediately! So lovely prompt service.

No towels in the gym, no 2nd set of towels in the room (gym session meant we didn't have towels for the next morning)

Beautiful location and accommodation.. will definitely book again..

Amazing swim out room

We love one bedroom swim out balcony with direct access to huge outdoor pool. Perfect for a couple or a family with kids. Also, a huge shopping mall is within 10 minutes walk. Will surely visit again.

Comfortable, clean with a nice pool and outdoor areas.

We had a wonderful stay at the Oaks, the room was perfect and exactly what we required. The only small issue we had was the smell coming from the floor drain in the bathroom, otherwise we had a wonderful time.