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Novotel Almaty City Center
Dostyk Avenue 104 A, Almaty, Kazakhstan
Most Popular
Other
Dostyk Avenue 104 A, Almaty, Kazakhstan
Hotel Description
Novotel Almaty City Center is centrally located in Almaty, a 1-minute walk from Kok Tobe Cable Car and 11 minutes by foot from Colibri. This spa hotel is 0.7 mi (1.1 km) from Dostyk Plaza and 0.9 mi (1.5 km) from National Museum of Kazakhstan. Make yourself at home in one of the 190 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately KZT 12000 per person
- Airport shuttle fee: KZT 15000 per person (one-way)
- Pet deposit: KZT 20000 per stay
- Pet fee: KZT 10000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: KZT 5000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
French
Turkish
Amenities
Description
Dostyk Avenue 104 A, Almaty, Kazakhstan. See map
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Hotel Description
Novotel Almaty City Center is centrally located in Almaty, a 1-minute walk from Kok Tobe Cable Car and 11 minutes by foot from Colibri. This spa hotel is 0.7 mi (1.1 km) from Dostyk Plaza and 0.9 mi (1.5 km) from National Museum of Kazakhstan. Make yourself at home in one of the 190 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately KZT 12000 per person
- Airport shuttle fee: KZT 15000 per person (one-way)
- Pet deposit: KZT 20000 per stay
- Pet fee: KZT 10000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: KZT 5000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
French
Turkish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Bicycle rentals nearby
Breakfast available (surcharge)
Television in common areas
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Porter/bellhop
Full-service spa
Sauna
Ecotours nearby
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 2153
Conference space size (meters) - 200
Number of meeting rooms - 6
Number of indoor pools - 1
Snack bar/deli
Playground on site
Free self parking
Computer station
Number of bars/lounges - 1
24-hour fitness facilities
Terrace
Water dispenser
Banquet hall
Reception hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Organic food
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces - 2
Registration desk height (inches) - 31
Registration desk height (centimeters) - 80
Elevator door width (inches) - 35
Elevator door width (centimeters) - 90