Poor
152 Guest reviews
5640 Stanley Avenue, Niagara Falls, Canada. See map
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A stay at Niagara Falls Courtside Inn places you in the heart of Niagara Falls, within a 15-minute walk of Clifton Hill and Fallsview Casino. This motel is 0.6 mi (1 km) from Niagara SkyWheel and 0.7 mi (1.1 km) from Skylon Tower. Make yourself at home in one of the 52 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided once per stay. Featured amenities include luggage storage, ATM/banking services, and microwave in a common area. Self parking (subject to charges) is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
Arabic
Malay
English
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities
ATM/banking
Barbecue grill(s)
Hiking/biking trails nearby
Garden
Picnic area
Front desk (limited hours)
Mountain biking nearby
Designated smoking areas
Self parking (surcharge)
Terrace
Shared microwave
Vending machine
Wheelchair accessible (may have limitations)
Stair-free path to entrance
Motel really out dated AC did not work bed very uncomfortable breakfast was a joke
I liked that the room was very nice and comfortable. Also that it was very walkable to Clifton hill and other things around.
The lady there is very nice, helpful! Great for a quiet area! About 15-20 min walk to clifton hill! But it was a great spot to spend our vacation
Mold on shower walls, refrigerator cleaned with pinesol and left odor, curtains ill fit, no toilet paper holder, needs maintenance unit wide, toilet seat bolt loose/missing, no towel hanger, electrical outlets old and loose so plugs do not fit tight. The unit needs about thirty dollars and ten hours to bring up to minimum acceptability.
Friendly staff, budget friendly, decent hotel.
Very dirty. The bedding was not changed (soiled with blood) from previous guests and when we notified the staff they did not change it. Small cockroaches were walking around on the microwave. Staff was very rude. It was so disgusting we left that same day. They refused to refund our two weeks payment. Would never recommend this place. The pictures depict a false indication of what the Inn is truly like. Very awful ,dirty and disgusting.
Staff was very friendly but property need lots of improvement.
What I like is no bed bugs noted
We never even checked in. I booked a room, through expedia. One night, july 1st.made the payment and a moment later recieved the confrimation. Instantly after recieving confrimation, we realized there had been a mkstake made on The check in date. We immediately called hotel to either cancel and or get a refund. And they refused. Despite booking the room only five minutes prior
Very bad experience never again, the place is so dirty, bathtub is disgusting, the room smells very bad like very heavy smoking smells, the carpet is very dirty, bugs and aunts inside the room, furniture are so old and broken and even the pool under maintenance not recommended to any one because this is not for human.
The basics
We were only given two towels. When we asked for a towel after the fireworks we were told they didn’t have access to the laundry room.... The staff was friendly, close to town, cheap price. We knew what we were getting ourselves into.
My experience
The staff were nice. But the swimming pool was a mess
Great experience
Wounderful, the staff made sure we had everything we needed the rooms were clean, good location close to the strip and overall a great experience
So Dirty not good hotel very bad room
So Dirty room is very bad they said no room I stay that hotel
Firstable they gave me a room dirty , was not ready , papers everywhere, cans of coke on the floor, and beds not done. The second room where I stayed , was dirty too . *pieces of glass on the floor next to the bed *mirror on the wall was dirty *washroom with fungus *floor very dirty , they just clean the entrance . But stains and dirty and glass . *no hangers on the closet , unfuntional if you don’t bring yours. *Garbage outside of the room. Bags full of milk , cans, shoes, papers. Also the window from one of the rooms was broken and glasses outside too on the next room. They fill the broken space with pillows and nobody clean the mess. We stayed with a 2y kid and it was very dangerous. I try to change room or cancel but they guy from the desk said there was nothing he can do . I’m so upset and sad and disappointed with this reservation. I truly consider you must to remove from your list this hotel. And I wish you can give me a credit, return my money back or something because this is not fair, this is not a good experience at all. We are also afraid beds have bedbugs!
Condition of the room and overall appeal was not pleasant. TV didn’t work and neither did the wifi
There was no fridge, no microwave , no tv remote Rooms were not clean Bathroom stinks Bed spread and bed sheet stinks
The property was very bad. The bed had someone hair all over it. Staines on the blankets. Spider webs on the walls and ceiling. WiFi sucked. Pool was terrible. Tbh I would not of paid more then 10$ a night to stay here. I do not recommend this place to anyone.
Not suitable for families. Ok for quick refreshing
Never go back this hotel
No good shower is bad tv control no work the bet is no comfort
We really stayed just because the beds sheets were clean and new but the bathroom was old air conditioning wasn’t strong it was really hot in there and the rooms were filled with spider webs
Was assigned to the wrong room at first. Then to get the right room it wasnt cleaned yet although it was 6pm. Upon arrival of room at 6:30pm, the bathroom was very dirty (toilet, mirror, floor) Also carpet of room was dirty. Hot tub only had really hot water, cold tap was not working. Did not get to use the hot tub til next morning due to scorching hot water....
Not recommended for a family group.
Nice Bed with a very clean bedsheets , Sofa not that much
Absolutely horrible
Absolutely the worst hotel experience I’ve ever had. Once we checked in, the lady at the desk put us in a room with 2 queen beds, no jetted tub. I paid for a room with 1 queen bed and a jetted tub. We went back to the desk and she then gave us a room which was the one I booked for. So she gave us a key and we went to the room. Opened the door, to see that the room was not cleaned from the guests who stayed before us. The housekeep was shocked when we saw her and told her. We went back to the desk again and then got a key for yet another room. We discovered there was no fridge in the room so my boyfriend went to the desk and asked for a fridge, the clerk told him it would be up in 5 mins. About an hour and a half passed, still no fridge. So he went back to the desk and same clerk told him I’ll have it sent up now. After the second time, an hour passed again and still nothing. We then see The maintenance guy so my boyfriend stopped him and said we still hadn’t received a fridge. He then told us that he didn’t even get the call! Also the room is not very clean, bathroom is disgusting and we did not get a single channel on the tv. Spend a little more money and avoid this dump!
Staff clear less,the bulging not clean,E.C not working properly,and dropping water in carpets and was filthy,and spiders web everywhere,and alot of steins on bedding,the room under lit ,and the toilet seat disgusting .
Horrible
Beds were rock hard stains on the carpets. Needs major updating. Will not be staying there again ever.
It was a great vacation if our car’s tire didn’t fly in the air.
Pretty much a prototypical no-tell motel...dirty and dated. 50 character minimum so I guess I can say there's a decent place to eat right up the street from it.
2 nights
Affordable Room was big enough for 4 comfortably Old place old settings Location and service great
Terrible urine smell throughout the room.
The entire room smelled faintly of urine. The sheets, pillows, and towels all smelled like they were washed with something that was heavily soiled in urine. I have stayed in many inexpensive motels and this was the worst. The blinds were ripped off of the windows and didnt close completely. The carpet was disgusting and full of stains. This place should not continue to operate in its current state. I regret staying here.
Dirty hotel room. Carpet not vacuumed mold in sho
Close to the tower and some attractions. Overall experience if you cant find a decent room let this be your very last choice..
The hotel was dirty and smelly. The room was not a
The hotel was dirty and smelly. The room was not as advertised and definitely not like the description on hotels.com. I would not recommend based off photos and description. Bed sheets and carpet are dirty, stained and gross smelly.
Great pool very friendly & helpful staff
pool was perfect for kids, bbq on site very helpful & friendly, accommodating staff
Room given to me was a mess, lights not working.
Hotel gave me another room but smelt of cigarettes and not a smoking facitlity. Paid way too much money for the hassle.
The hotel stay
Hotel staff was not there towels was dirty like it ain't been wash clean sheet was burn out rug was smelling and no ice machine the pool was not cleaning it was dirty
Rooms need to be fixed up A LOT! The only good thing was the jetted tub for two. Tv remote was for the wrong thing so it didn’t work, bath tub moved and the tolilet didn’t like to flush.
There was no hairdryer and microwave in the room. Only two shower towels in a room. The room was dirty, bathroom tub was dirty, furniture old and broken. Cleaning service terrible no one never came to clean our room. Service as front desk never attended they are left two phone numbers on a door window and never pick up the phone. We have been asked for towels and shampoo couple of times and in the end of the day they finally bring us fresh towels and shampoo. We don't know what happened there but came three police cars and police officer arrested the guy who worked there as a receptionist.
Walking distance to the falls however very run down, not clean and poor service as front desk never attended
Yuk
Old sheets, bathroom dirty. Garbage in room. No pillow case covers. Disgusting
There was no fridge and microwave in the rooms. One washroom didn't have a mirror.
Was close to eating places.
Was not impressed with location and people that frequented it, not a place for families.
Dirty room
The room was so dusty, the furnitures was pure dust . Room was smelling moldie. Barthroom tub was dirty, imagin you cant see your reflection in a mirrow because its dirty. DUMPSTER
The location is great, in a walking distance to major attractions but need some upgrading.
The hotel washroom needs some work the walls needs to be painted, toilet needs to be fixed and other furniture was wobbly too.
Not good
Staff was always working from morning till late at night. Very friendly and offered any help if needed. Wasn't high end, but enjoyed the hospitality and comfort. Stayed an hour later with no charge. Excellent customer service and quiet comfortable room.
Room
Room was clean and warm staff was friendly. No Jacuzzi tub as advertised.. No Microwave. No Coffee offered for the morning . No Frig.
WORST PLACE!
the worst hotel i have ever stayed at. Room was sooooooooo dim. I had to call maintenance to fix it/put bulb but took him hours before doing it. Only to find out it is not really functional. they gave us 1 small lampshade instead . Tv was not working. No channels at all. Maintenance staff couldnt fix it. It was a total waste of money. Beddings are old ...i mean really old. Horrible place. Also far from attractions not as stated. I was trying to cancel as soon as i reached there...but they said it is non refundable. Dont waste your money on this hotel.
good experience generally
Stayed in this hotel for a night, using the family room. Everything is old, but still clean. Only one microwaver in the office, I wanted to use it at 9:30AM, but office was still closed. Gnerally, this hotel is good at this price.
You Generally Get What You Pay For.
Checked in - Could tell the room had been smoked in, unfortunate but not a deal breaker as staff can not control fully what happens in the rooms once doors are closed. Room was clean enough, although run down but for the price paid for the night not unexpected. Turned on the breaker for the heater and set room temperature then went for dinner to a local place recommended by friends. Came back heater was off, breaker as well. Turn breaker and heater back on, breaker tripped within 5 minutes. Staff said someone would be right over. Waited maybe five minutes and checked out - NO HEAT is unacceptable.
There was no cable in room so tv was worthless
You Get What You Pay For
Although checkin was easy and fast the service to our problems weren't addressed in a timely manner. There was no phone in tbe room so we had to walk over to the desk for help. TV was going out more than staying on. Although the room was clean. they need to remodel. The bed slept good.
Nice hotel. Close to everything.
It was fun, the Jacuzzi was great. It was a short walk to places to eat. And to the falls .
Yucky
Pool was forest green and half empty, sign at road said pool open (not) droped a fry on the carpet inside 30 ants were all all over it in the morning, holes in wall not good
Great hotel close to everything
Had a great time in the hotel very clean and friendly staff
dirty
very dirty Needs good cleaning. Office not open until 9:00 am
First room we got was extremely disappointing. Was dirty, had big stains on the carpet, ants walking on the floor, and a huge grasshopper on one of the beds! This was really disappointing because when I booked I specially requested for the room to be clean. We told the staff about it and they gave us a different room and it didn't have a fan in the washroom but at least it didn't have bugs.
Noisy hotel.
No too clean. Very noisy pipelines when upstairs room people take a shower. Carpet dirty. Expensive room.
Not Good!
1st before I start my review I will say the pics I saw before I booked were not what I received. 2nd This hotel is directly across the road from the opp and Niagra police headquarters and the neighbour hood surrounding this hotel is very run down. (Drug addicts and homeless ppl all over) Now let's start the review. My girlfriend and I show up for check-in and as soon as we walk in the office, my girlfriend notices a *No Refund* sign.....hmmmm!!!! So we check-in and head over to our room. As soon as we go in, all that is able to be smelt is... .yes, you got it - insecticides. Gross! After we get threw the scent we start really looking at the room. -The beds had no fitted sheets, just common sheets. -They had no bed skirting. - The A.C. unit had broken knobs, but I made it work. - The top dresser drawer was visibly screwed shut, the middle 1 worked and the bottom 1 was missing the handle. - There was stain on the one bed outside corner of the box spring, that I'm sure was blood. - The bathroom had no vent and you could see outside from its old location. - The shower pressure was Insane and uncontrollable, making a water mess once your shower was completed. Once I settled down and took a look on this site, I found the same ad I had ordered (Fri @4pm check-in to Sun @11am check-out) which cost me 360 or 180 a night, for less then half of what I had paid......Which enraged both my myself and my girlfriend. I DO NOT RECOMMEND THIS HOTEL FOR ANYONE!
Had to ask for towels and face clothes. Shower handle was broken but worked. No towel racks in the bathroom. No place to hang clothes in the bathroom. The carpet needs to be replaced as it was so dirty you would not be able to clean it. No service available to make the bed and replace the towels after the first day. When checking out I asked and was told they are not allowed to enter the room to clean or change towels. We have to ask for towels. No TV remote, asked at the front desk and was informed to check all the drawers which we had already done. Gave us a remote to use.
Room not cleaned everyday Garbagge not take off Bathroom not working
Our expectations weren't atteint! The pictures from the web weren't the things that we got! We didn't get any room service in the day after, they didn't come to change the beds or the bath towels. When we got there, their wasn't any cups and hair cap. There was no mirror in the shower. There wasn't any iron nor a hair dryer. It was like a bidonville! It didn't feel like a motel!
I have to stay because , I had 4 small kids with m
It is an motel whose had nothing , 1. No remot for TV . Aircondition making Noise like Motorcycle all nights . There was one 2 Gallon trash can which dirty , no Fridge , or Microwave . Wall and bathroom broken wire hanging , which I did took all think picture . Incas you need it . Thank you
4 towels for 3 days and no house keeping.
Probably wouldnt stay there again. Pool was nice and the jacuzzi in the room was nice as well.
extremely poor cleaning horrible
Dirty and broken
While my husband and I general enjoy humble accommodations, this hotel was dirty and dingy. The beds were made, but we found paper trash under the covers, my pillow had no pillow case. The shower was broken along with the dresser and toilet paper holder. The floors were dirty and unvacuumed. Not a place I would ever revisit.
Very bad I can say, no drinking water you have to buy it, no day to day room service. I won't recommend it, the price was too high for that level of service. this Hotel should be categorize as a motel.
Nice holiday
It was short stay just for 2 nights everything was acceptable except the WiFi was not reached rome no.6.its 10 mins walk to Niagara Falls.
Do not stay here
It was the worst hotel I've ever stayed in. It was filthy, had mold on the bathroom ceiling, no chain or deadbolt on the doors, electrical boxes were not covered up.
Basic hotel. No amenities.
Pool was closed. Rooms not great. Carpet was stained. Beds weren't very comfortable, but linens were clean. Bathroom was clean, and shower was good. No perks...not even tissue in the room.
It was ok
It was a place to sleep. Nothing extrotdanary or even that good. For the prices it was ok....
Disappointing Outlook
Stayed Victoria Day long weekend. Booked into the room, no remote for the television, tools and equipment were in the guest dresser drawer and no wifi password provided at the desk (no phone in the room to call the front desk either ... had to walk back across the courtyard to ask for the password and remote. Spent another 45 minutes waiting for the remote to arrive, until we gave up and went back to the front desk to tell them we would pick it up when we returned from walking around. Still wasn't there when we returned. We then were sharing the room with ants for the duration of the stay
The location is the only thing good about this place.
Niagara Falls Courtside Inn | Home in Niagara Falls | Travala.com
bed is smelly