Niagara Falls Courtside Inn
4.2

Poor

152 Guest reviews

4.2
Poor
152 Verified Reviews
Read all reviews
Cleanliness3.8/10
Service5.2/10
Comfort4.2/10
Condition3.8/10
location10/10
Neighborhood6.0/10
Amenities4.6/10

5640 Stanley Avenue, Niagara Falls, Canada. See map

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities
ATM/banking
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Hotel Description

A stay at Niagara Falls Courtside Inn places you in the heart of Niagara Falls, within a 15-minute walk of Clifton Hill and Fallsview Casino. This motel is 0.6 mi (1 km) from Niagara SkyWheel and 0.7 mi (1.1 km) from Skylon Tower. Make yourself at home in one of the 52 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided once per stay. Featured amenities include luggage storage, ATM/banking services, and microwave in a common area. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 100.00 per stay
  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-out is available.
Special Instructions
The front desk is open daily from 9:00 AM - 5:00 AM. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
Minimal age
18
Optional fees
  • Self parking fee: CAD 9.99 per night
  • Early check-in fee: CAD 40 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Arabic

Malay

English

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Dining services

Concierge

Entertainment

Smoking areas

Accessible facilities

Other

ATM/banking

Barbecue grill(s)

Hiking/biking trails nearby

Garden

Picnic area

Front desk (limited hours)

Mountain biking nearby

Designated smoking areas

Self parking (surcharge)

Terrace

Shared microwave

Vending machine

Wheelchair accessible (may have limitations)

Stair-free path to entrance

Hotel reviews

4.2
Poor152 Verified Reviews
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Cleanliness3.8/10
Service5.2/10
Comfort4.2/10
Condition3.8/10
location10/10
Neighborhood6.0/10
Amenities4.6/10
6/10
Fair
Aleli, 23 Oct 2024
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bed is smelly

4/10
Poor
Tammy, 01 Jul 2024
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Motel really out dated AC did not work bed very uncomfortable breakfast was a joke

10/10
Exceptional
Braelyn, 24 Jun 2024
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I liked that the room was very nice and comfortable. Also that it was very walkable to Clifton hill and other things around.

10/10
Exceptional
Natalee, 09 Jun 2024
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The lady there is very nice, helpful! Great for a quiet area! About 15-20 min walk to clifton hill! But it was a great spot to spend our vacation

4/10
Poor
John, 29 May 2024
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Mold on shower walls, refrigerator cleaned with pinesol and left odor, curtains ill fit, no toilet paper holder, needs maintenance unit wide, toilet seat bolt loose/missing, no towel hanger, electrical outlets old and loose so plugs do not fit tight. The unit needs about thirty dollars and ten hours to bring up to minimum acceptability.

10/10
Exceptional
Nandini, 10 Oct 2023
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Friendly staff, budget friendly, decent hotel.

2/10
Poor
Verified traveler, 26 Dec 2020
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Very dirty. The bedding was not changed (soiled with blood) from previous guests and when we notified the staff they did not change it. Small cockroaches were walking around on the microwave. Staff was very rude. It was so disgusting we left that same day. They refused to refund our two weeks payment. Would never recommend this place. The pictures depict a false indication of what the Inn is truly like. Very awful ,dirty and disgusting.

8/10
Excellent
Verified traveler, 30 Dec 2019
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Staff was very friendly but property need lots of improvement.

6/10
Fair
Edgar, 29 Sep 2019
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What I like is no bed bugs noted

2/10
Poor
Verified traveler, 25 Jul 2019
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We never even checked in. I booked a room, through expedia. One night, july 1st.made the payment and a moment later recieved the confrimation. Instantly after recieving confrimation, we realized there had been a mkstake made on The check in date. We immediately called hotel to either cancel and or get a refund. And they refused. Despite booking the room only five minutes prior

2/10
Poor
Verified traveler, 09 Jul 2019
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Very bad experience never again, the place is so dirty, bathtub is disgusting, the room smells very bad like very heavy smoking smells, the carpet is very dirty, bugs and aunts inside the room, furniture are so old and broken and even the pool under maintenance not recommended to any one because this is not for human.

6/10
Fair
Michelle, 07 Jul 2019
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The basics

We were only given two towels. When we asked for a towel after the fireworks we were told they didn’t have access to the laundry room.... The staff was friendly, close to town, cheap price. We knew what we were getting ourselves into.

8/10
Excellent
Agatha Akhamie, 04 Jul 2019
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My experience

The staff were nice. But the swimming pool was a mess

10/10
Exceptional
Verified traveler, 10 Jun 2019
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Great experience

Wounderful, the staff made sure we had everything we needed the rooms were clean, good location close to the strip and overall a great experience

4/10
Poor
Faizun, 09 Jun 2019
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So Dirty not good hotel very bad room

So Dirty room is very bad they said no room I stay that hotel

2/10
Poor
Rocio, 14 Oct 2018
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Firstable they gave me a room dirty , was not ready , papers everywhere, cans of coke on the floor, and beds not done. The second room where I stayed , was dirty too . *pieces of glass on the floor next to the bed *mirror on the wall was dirty *washroom with fungus *floor very dirty , they just clean the entrance . But stains and dirty and glass . *no hangers on the closet , unfuntional if you don’t bring yours. *Garbage outside of the room. Bags full of milk , cans, shoes, papers. Also the window from one of the rooms was broken and glasses outside too on the next room. They fill the broken space with pillows and nobody clean the mess. We stayed with a 2y kid and it was very dangerous. I try to change room or cancel but they guy from the desk said there was nothing he can do . I’m so upset and sad and disappointed with this reservation. I truly consider you must to remove from your list this hotel. And I wish you can give me a credit, return my money back or something because this is not fair, this is not a good experience at all. We are also afraid beds have bedbugs!

2/10
Poor
Verified traveler, 08 Oct 2018
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Condition of the room and overall appeal was not pleasant. TV didn’t work and neither did the wifi

2/10
Poor
Verified traveler, 07 Oct 2018
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There was no fridge, no microwave , no tv remote Rooms were not clean Bathroom stinks Bed spread and bed sheet stinks

2/10
Poor
Mark, 23 Sep 2018
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The property was very bad. The bed had someone hair all over it. Staines on the blankets. Spider webs on the walls and ceiling. WiFi sucked. Pool was terrible. Tbh I would not of paid more then 10$ a night to stay here. I do not recommend this place to anyone.

6/10
Fair
Verified traveler, 18 Sep 2018
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Not suitable for families. Ok for quick refreshing

2/10
Poor
Hugo, 17 Sep 2018
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Never go back this hotel

No good shower is bad tv control no work the bet is no comfort

4/10
Poor
M.Fernabdez, 04 Sep 2018
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We really stayed just because the beds sheets were clean and new but the bathroom was old air conditioning wasn’t strong it was really hot in there and the rooms were filled with spider webs

6/10
Fair
Alyssa, 04 Sep 2018
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Was assigned to the wrong room at first. Then to get the right room it wasnt cleaned yet although it was 6pm. Upon arrival of room at 6:30pm, the bathroom was very dirty (toilet, mirror, floor) Also carpet of room was dirty. Hot tub only had really hot water, cold tap was not working. Did not get to use the hot tub til next morning due to scorching hot water....

2/10
Poor
Verified traveler, 27 Aug 2018
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Not recommended for a family group.

8/10
Excellent
Mullue, 26 Aug 2018
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Nice Bed with a very clean bedsheets , Sofa not that much

2/10
Poor
Verified traveler, 17 Aug 2018
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Absolutely horrible

Absolutely the worst hotel experience I’ve ever had. Once we checked in, the lady at the desk put us in a room with 2 queen beds, no jetted tub. I paid for a room with 1 queen bed and a jetted tub. We went back to the desk and she then gave us a room which was the one I booked for. So she gave us a key and we went to the room. Opened the door, to see that the room was not cleaned from the guests who stayed before us. The housekeep was shocked when we saw her and told her. We went back to the desk again and then got a key for yet another room. We discovered there was no fridge in the room so my boyfriend went to the desk and asked for a fridge, the clerk told him it would be up in 5 mins. About an hour and a half passed, still no fridge. So he went back to the desk and same clerk told him I’ll have it sent up now. After the second time, an hour passed again and still nothing. We then see The maintenance guy so my boyfriend stopped him and said we still hadn’t received a fridge. He then told us that he didn’t even get the call! Also the room is not very clean, bathroom is disgusting and we did not get a single channel on the tv. Spend a little more money and avoid this dump!

2/10
Poor
Emad, 17 Aug 2018
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Staff clear less,the bulging not clean,E.C not working properly,and dropping water in carpets and was filthy,and spiders web everywhere,and alot of steins on bedding,the room under lit ,and the toilet seat disgusting .

2/10
Poor
Ken, 12 Aug 2018
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Horrible

Beds were rock hard stains on the carpets. Needs major updating. Will not be staying there again ever.

10/10
Exceptional
Rose, 08 Aug 2018
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It was a great vacation if our car’s tire didn’t fly in the air.

4/10
Poor
Verified traveler, 06 Aug 2018
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Pretty much a prototypical no-tell motel...dirty and dated. 50 character minimum so I guess I can say there's a decent place to eat right up the street from it.

8/10
Excellent
Verified traveler, 02 Aug 2018
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2 nights

Affordable Room was big enough for 4 comfortably Old place old settings Location and service great

4/10
Poor
Krystyna, 30 Jul 2018
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Terrible urine smell throughout the room.

The entire room smelled faintly of urine. The sheets, pillows, and towels all smelled like they were washed with something that was heavily soiled in urine. I have stayed in many inexpensive motels and this was the worst. The blinds were ripped off of the windows and didnt close completely. The carpet was disgusting and full of stains. This place should not continue to operate in its current state. I regret staying here.

2/10
Poor
Verified traveler, 27 Jul 2018
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Dirty hotel room. Carpet not vacuumed mold in sho

Close to the tower and some attractions. Overall experience if you cant find a decent room let this be your very last choice..

2/10
Poor
Jay, 23 Jul 2018
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The hotel was dirty and smelly. The room was not a

The hotel was dirty and smelly. The room was not as advertised and definitely not like the description on hotels.com. I would not recommend based off photos and description. Bed sheets and carpet are dirty, stained and gross smelly.

6/10
Fair
Verified traveler, 23 Jul 2018
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Great pool very friendly & helpful staff

pool was perfect for kids, bbq on site very helpful & friendly, accommodating staff

4/10
Poor
Jay, 22 Jul 2018
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Room given to me was a mess, lights not working.

Hotel gave me another room but smelt of cigarettes and not a smoking facitlity. Paid way too much money for the hassle.

6/10
Fair
janice, 18 Jul 2018
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The hotel stay

Hotel staff was not there towels was dirty like it ain't been wash clean sheet was burn out rug was smelling and no ice machine the pool was not cleaning it was dirty

4/10
Poor
Jenn, 15 Jul 2018
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Rooms need to be fixed up A LOT! The only good thing was the jetted tub for two. Tv remote was for the wrong thing so it didn’t work, bath tub moved and the tolilet didn’t like to flush.

2/10
Poor
vira, 09 Jul 2018
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There was no hairdryer and microwave in the room. Only two shower towels in a room. The room was dirty, bathroom tub was dirty, furniture old and broken. Cleaning service terrible no one never came to clean our room. Service as front desk never attended they are left two phone numbers on a door window and never pick up the phone. We have been asked for towels and shampoo couple of times and in the end of the day they finally bring us fresh towels and shampoo. We don't know what happened there but came three police cars and police officer arrested the guy who worked there as a receptionist.

2/10
Poor
Verified traveler, 07 Jul 2018
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Walking distance to the falls however very run down, not clean and poor service as front desk never attended

2/10
Poor
Paul, 04 Jul 2018
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Yuk

Old sheets, bathroom dirty. Garbage in room. No pillow case covers. Disgusting

6/10
Fair
Verified traveler, 02 Jul 2018
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There was no fridge and microwave in the rooms. One washroom didn't have a mirror.

4/10
Poor
Noname, 29 Jun 2018
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Was close to eating places.

Was not impressed with location and people that frequented it, not a place for families.

2/10
Poor
Junior, 21 Jun 2018
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Dirty room

The room was so dusty, the furnitures was pure dust . Room was smelling moldie. Barthroom tub was dirty, imagin you cant see your reflection in a mirrow because its dirty. DUMPSTER

6/10
Fair
Andy, 28 May 2018
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The location is great, in a walking distance to major attractions but need some upgrading.

4/10
Poor
Verified traveler, 22 May 2018
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The hotel washroom needs some work the walls needs to be painted, toilet needs to be fixed and other furniture was wobbly too.

4/10
Poor
Lorena, 21 May 2018
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Not good

8/10
Excellent
Verified traveler, 23 Apr 2018
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Staff was always working from morning till late at night. Very friendly and offered any help if needed. Wasn't high end, but enjoyed the hospitality and comfort. Stayed an hour later with no charge. Excellent customer service and quiet comfortable room.

6/10
Fair
Christine, 17 Apr 2018
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Room

Room was clean and warm staff was friendly. No Jacuzzi tub as advertised.. No Microwave. No Coffee offered for the morning . No Frig.

2/10
Poor
j, 30 Mar 2018
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WORST PLACE!

the worst hotel i have ever stayed at. Room was sooooooooo dim. I had to call maintenance to fix it/put bulb but took him hours before doing it. Only to find out it is not really functional. they gave us 1 small lampshade instead . Tv was not working. No channels at all. Maintenance staff couldnt fix it. It was a total waste of money. Beddings are old ...i mean really old. Horrible place. Also far from attractions not as stated. I was trying to cancel as soon as i reached there...but they said it is non refundable. Dont waste your money on this hotel.

8/10
Excellent
Verified traveler, 20 Nov 2017
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good experience generally

Stayed in this hotel for a night, using the family room. Everything is old, but still clean. Only one microwaver in the office, I wanted to use it at 9:30AM, but office was still closed. Gnerally, this hotel is good at this price.

2/10
Poor
Candice, 19 Nov 2017
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You Generally Get What You Pay For.

Checked in - Could tell the room had been smoked in, unfortunate but not a deal breaker as staff can not control fully what happens in the rooms once doors are closed. Room was clean enough, although run down but for the price paid for the night not unexpected. Turned on the breaker for the heater and set room temperature then went for dinner to a local place recommended by friends. Came back heater was off, breaker as well. Turn breaker and heater back on, breaker tripped within 5 minutes. Staff said someone would be right over. Waited maybe five minutes and checked out - NO HEAT is unacceptable.

6/10
Fair
Verified traveler, 20 Oct 2017
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There was no cable in room so tv was worthless

6/10
Fair
Denisa, 11 Oct 2017
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You Get What You Pay For

Although checkin was easy and fast the service to our problems weren't addressed in a timely manner. There was no phone in tbe room so we had to walk over to the desk for help. TV was going out more than staying on. Although the room was clean. they need to remodel. The bed slept good.

6/10
Fair
Verified traveler, 26 Sep 2017
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Nice hotel. Close to everything.

It was fun, the Jacuzzi was great. It was a short walk to places to eat. And to the falls .

6/10
Fair
Daniel, 25 Sep 2017
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Yucky

Pool was forest green and half empty, sign at road said pool open (not) droped a fry on the carpet inside 30 ants were all all over it in the morning, holes in wall not good

10/10
Exceptional
liz, 18 Sep 2017
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Great hotel close to everything

Had a great time in the hotel very clean and friendly staff

4/10
Poor
Bill, 12 Sep 2017
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dirty

very dirty Needs good cleaning. Office not open until 9:00 am

4/10
Poor
Verified traveler, 05 Sep 2017
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First room we got was extremely disappointing. Was dirty, had big stains on the carpet, ants walking on the floor, and a huge grasshopper on one of the beds! This was really disappointing because when I booked I specially requested for the room to be clean. We told the staff about it and they gave us a different room and it didn't have a fan in the washroom but at least it didn't have bugs.

4/10
Poor
Verified traveler, 05 Sep 2017
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Noisy hotel.

No too clean. Very noisy pipelines when upstairs room people take a shower. Carpet dirty. Expensive room.

2/10
Poor
Verified traveler, 05 Sep 2017
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Not Good!

1st before I start my review I will say the pics I saw before I booked were not what I received. 2nd This hotel is directly across the road from the opp and Niagra police headquarters and the neighbour hood surrounding this hotel is very run down. (Drug addicts and homeless ppl all over) Now let's start the review. My girlfriend and I show up for check-in and as soon as we walk in the office, my girlfriend notices a *No Refund* sign.....hmmmm!!!! So we check-in and head over to our room. As soon as we go in, all that is able to be smelt is... .yes, you got it - insecticides. Gross! After we get threw the scent we start really looking at the room. -The beds had no fitted sheets, just common sheets. -They had no bed skirting. - The A.C. unit had broken knobs, but I made it work. - The top dresser drawer was visibly screwed shut, the middle 1 worked and the bottom 1 was missing the handle. - There was stain on the one bed outside corner of the box spring, that I'm sure was blood. - The bathroom had no vent and you could see outside from its old location. - The shower pressure was Insane and uncontrollable, making a water mess once your shower was completed. Once I settled down and took a look on this site, I found the same ad I had ordered (Fri @4pm check-in to Sun @11am check-out) which cost me 360 or 180 a night, for less then half of what I had paid......Which enraged both my myself and my girlfriend. I DO NOT RECOMMEND THIS HOTEL FOR ANYONE!

4/10
Poor
Verified traveler, 30 Aug 2017
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Had to ask for towels and face clothes. Shower handle was broken but worked. No towel racks in the bathroom. No place to hang clothes in the bathroom. The carpet needs to be replaced as it was so dirty you would not be able to clean it. No service available to make the bed and replace the towels after the first day. When checking out I asked and was told they are not allowed to enter the room to clean or change towels. We have to ask for towels. No TV remote, asked at the front desk and was informed to check all the drawers which we had already done. Gave us a remote to use.

2/10
Poor
Verified traveler, 25 Aug 2017
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Room not cleaned everyday Garbagge not take off Bathroom not working

2/10
Poor
Verified traveler, 23 Aug 2017
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Our expectations weren't atteint! The pictures from the web weren't the things that we got! We didn't get any room service in the day after, they didn't come to change the beds or the bath towels. When we got there, their wasn't any cups and hair cap. There was no mirror in the shower. There wasn't any iron nor a hair dryer. It was like a bidonville! It didn't feel like a motel!

2/10
Poor
jeaul, 21 Aug 2017
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I have to stay because , I had 4 small kids with m

It is an motel whose had nothing , 1. No remot for TV . Aircondition making Noise like Motorcycle all nights . There was one 2 Gallon trash can which dirty , no Fridge , or Microwave . Wall and bathroom broken wire hanging , which I did took all think picture . Incas you need it . Thank you

6/10
Fair
Verified traveler, 17 Aug 2017
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4 towels for 3 days and no house keeping.

Probably wouldnt stay there again. Pool was nice and the jacuzzi in the room was nice as well.

4/10
Poor
Verified traveler, 14 Aug 2017
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extremely poor cleaning horrible

2/10
Poor
Tina, 22 Jul 2017
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Dirty and broken

While my husband and I general enjoy humble accommodations, this hotel was dirty and dingy. The beds were made, but we found paper trash under the covers, my pillow had no pillow case. The shower was broken along with the dresser and toilet paper holder. The floors were dirty and unvacuumed. Not a place I would ever revisit.

2/10
Poor
Verified traveler, 14 Jul 2017
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Very bad I can say, no drinking water you have to buy it, no day to day room service. I won't recommend it, the price was too high for that level of service. this Hotel should be categorize as a motel.

8/10
Excellent
Verified traveler, 07 Jul 2017
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Nice holiday

It was short stay just for 2 nights everything was acceptable except the WiFi was not reached rome no.6.its 10 mins walk to Niagara Falls.

2/10
Poor
Verified traveler, 05 Jul 2017
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Do not stay here

It was the worst hotel I've ever stayed in. It was filthy, had mold on the bathroom ceiling, no chain or deadbolt on the doors, electrical boxes were not covered up.

6/10
Fair
Sharon, 05 Jun 2017
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Basic hotel. No amenities.

Pool was closed. Rooms not great. Carpet was stained. Beds weren't very comfortable, but linens were clean. Bathroom was clean, and shower was good. No perks...not even tissue in the room.

4/10
Poor
Verified traveler, 24 May 2017
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It was ok

It was a place to sleep. Nothing extrotdanary or even that good. For the prices it was ok....

4/10
Poor
CL, 24 May 2017
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Disappointing Outlook

Stayed Victoria Day long weekend. Booked into the room, no remote for the television, tools and equipment were in the guest dresser drawer and no wifi password provided at the desk (no phone in the room to call the front desk either ... had to walk back across the courtyard to ask for the password and remote. Spent another 45 minutes waiting for the remote to arrive, until we gave up and went back to the front desk to tell them we would pick it up when we returned from walking around. Still wasn't there when we returned. We then were sharing the room with ants for the duration of the stay

4/10
Poor
Madison, 11 May 2017
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The location is the only thing good about this place.

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