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Hotel Description
With a stay at Neptune Beach Resort in Mombasa, you'll be on the beach, within a 5-minute drive of Bamburi Beach and Haller Park. This upscale hotel is 4.7 mi (7.6 km) from Nyali Beach and 2.7 mi (4.3 km) from Nguuni Nature Sanctuary. Make yourself at home in one of the 78 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
Travelife
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
You need to know
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
Spoken Language
German
Swahili
English
French
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Other
Elevator
Hair salon
Concierge services
Gift shops or newsstand
Conference space
Laundry facilities
Garden
Library
Nightclub
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Wedding services
Designated smoking areas
Billiards or pool table
Number of restaurants - 1
Number of meeting rooms - 1
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 3
Number of coffee shops/cafes - 1
Pool sun loungers
Beach towels
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (surcharge)
Wheelchair accessible – no
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