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Movenpick Surabaya City7.8Very Good
15 Guest reviews
7.8Very Good15 Verified ReviewsRead all reviewsCleanliness8.6/10Service8.4/10Comfort8.4/10Condition7.6/10Amenities6.6/10
Very Good
15 Guest reviews
JL AHMAD YANI NO 71, Surabaya, Indonesia. See map
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Hotel Description
When you stay at Movenpick Surabaya City in Surabaya, you'll be in a shopping district, within a 5-minute drive of Royal Plaza Surabaya and Surabaya Zoo. This family-friendly hotel is 2.6 mi (4.1 km) from Surabaya Town Square and 4 mi (6.4 km) from Tunjungan Plaza. Make yourself at home in one of the 243 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. Free valet parking is available onsite.
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: IDR 500000 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Pool access available from 6:00 AM to 8:00 PM.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 218000 for adults and IDR 109000 for children
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: IDR 423500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities
Other
Elevator
ATM/banking
Concierge services
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Health club
Children's pool
Safe-deposit box at front desk
24-hour front desk
Porter/bellhop
Full-service spa
Sauna
Number of restaurants - 1
Number of meeting rooms - 9
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Shopping mall on site
Vegetable garden
Banquet hall
Eco-friendly cleaning products used
Outdoor entertainment area
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Hotel reviews
TravellerTravellerVery nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
TravellerOkey room.
Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying. Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty. Also a train that goes passed the hotel frequently, also at night and always honks loudly. But overall the hotel is clean, nice and good staff. Fridge also took 1 day to get cold, in one room, and never got cold in the other.
TravellerVery good experience
The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Traveller朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.