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22 Apr 2025
Tuesday
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23 Apr 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Motel On Carroll, you'll be centrally located in Dunedin, within a 5-minute drive of University of Otago and Grand Casino. This hotel is 0.3 mi (0.6 km) from Speight's Brewery and 0.4 mi (0.7 km) from Dunedin Chinese Garden. Make yourself at home in one of the 13 guestrooms, featuring kitchens. Complimentary wireless internet access keeps you connected, and 26-inch flat-screen televisions are provided for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided daily. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Hotel policies

No elevators

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Contactless check-out is available.
Special Instructions
The front desk is open daily from 9:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
Minimal age
18
Spoken Language

Korean

Japanese

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Non-smoking

Accessible facilities

Other

Laundry facilities

Safe-deposit box at front desk

Multilingual staff

Front desk (limited hours)

Parking (limited spaces)

Free self parking

Free parking nearby

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Hotel reviews

7.6
Very Good225 Verified Reviews
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Cleanliness8.0/10
Service7.8/10
Comfort7.4/10
Condition7.0/10
location8.0/10
Neighborhood7.2/10
Value7.2/10
Amenities7.0/10
8/10
Excellent
Leon, 21 Dec 2024
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Quiet, central location near cafes, bookshops and within walking distance of the centre of town

8/10
Excellent
T, 07 Dec 2024
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Chilled out place. Easy peasy all round

Relaxed checkin.....just a friendly welcome and showed us to our room. Lovely man. And didn't have to fill out anything. Loved it!

4/10
Poor
Sarah, 17 Nov 2024
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Very tired and dark.

10/10
Exceptional
Mary, 17 Oct 2024
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It was close to venue.

6/10
Fair
Erin, 14 Apr 2024
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The towel rail in the bathroom fell off when we went in there, the guy came & looked at it & then glued it back on, not sure how long that would last. The room was tired with areas if neglect, door to bathroom dud not shut properly.

2/10
Poor
Trevor, 22 Feb 2024
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Time for a bulldozer

8/10
Excellent
Tom, 22 Oct 2023
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Unassuming little place, but well worth the stay

I little bit hidden entryway to the Motel off of Carroll, but worth a stay in the value for the price paid. Clean & comfortable. Not the hotels fault, but there was a noisy neighbor on one of my nights I would certainly stay again whenever in Dunedin

10/10
Exceptional
Wendy, 06 Jul 2023
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Great clean tidy and easy place to stay.

8/10
Excellent
Kim, 08 May 2023
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Great for what we needed, don’t judge a book by its cover, excellent service from Brian

10/10
Exceptional
Bronwyn, 05 Apr 2023
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Though it is an old building the place was clean quiet centrally located and Mr Brian was a great host

10/10
Exceptional
Kenneth, 04 Apr 2023
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Very good

10/10
Exceptional
Holly, 30 Mar 2023
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Perfect place to stay for the night!

6/10
Fair
MR EDWARD, 13 Mar 2023
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Not really a motel.

This is not really a motel. They have a first come first served small car park and the rooms are more like a hotel. Wifi was poor but made up for by free washing and drying facilities. Room wasn’t properly cleaned (there was a paper, bottle and dust under the bed for example) and I hit my head on the badly placed microwave. Price was the saving grace.

10/10
Exceptional
Gisella, 01 Mar 2023
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Extremely kind reception! Something went wrong with the booking and they had only prepared for me to arrive the next day. I was almost prepared to find somewhere else to stay the night, but they prepared their break room for a single night and let me stay there while also giving me a refund.

4/10
Poor
Sarah, 01 Mar 2023
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I don't know how this got 3 stars. We've stayed in far nicer for the same cost. In a room for 4 there were only 3 off most things in the kitchenette. The mugs are stained, chipped and cracked too. The room smelled of fried food and looks like it was furnished from a charity shop. The blanket on our bed had dried on brown crispy dirt and the carpets are dirty. Would not recommend.

8/10
Excellent
Mike, 19 Dec 2022
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Quiet

4/10
Poor
Hannah, 27 Nov 2022
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Sound issues

Sound seems to travel through the walls and floor of the complex pretty easily and there was a family with young kids running around and screaming till after midnight that kept me up plus other guests.

8/10
Excellent
Monique, 19 Nov 2022
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Comfy bed, good for the price, no surprises

2/10
Poor
Raymond, 11 Nov 2022
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This property was well below standard.There was rubbish littered in the carpark.This included food products.Scaffolding due to roof maintenance hindered access to garage.I would never recommend this rundown unsafe motel to anyone.

8/10
Excellent
Judith, 22 Aug 2022
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All was good apart from other noisy staying who were having a verbal argument

6/10
Fair
Julie, 21 Jun 2022
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Loved everything except for the noisy neighbours!

Everything about the room was great - it was clean, the bed was comfortable, the shower had great water pressure, and the kitchenette had everything I needed. I was a bit disappointed by the view from my window as I had expected something like the lovely view in the picture, and all I had was a tiny window that overlooked a very nasty-looking carpark area behind neighbouring buildings, but luckily I wasn't there for the view. The biggest downside was the fact that the walls were so thin I could hear every word spoken by the people in the neighbouring room, and they talked well into the small hours of the morning, and then started up again early in the morning. I would definitely stay here again as the location was convenient and the facilities were good, but I'd pack some earplugs!

2/10
Poor
michael, 05 Jun 2022
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The place was nothing like the on-line photos and I wouldn't stay there again or recommend it to anyone

10/10
Exceptional
John, 24 Jun 2021
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Lovely, friendly staff. It says budget hotel on the wall outside, but the room had Everton you need, with a great heater and free use of the laundry. The limited parking was the only potential downside for me but I was to always tome it right to get the free park. Amazing location for the price.

4/10
Poor
Verified traveler, 10 May 2021
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Poor value. Prices jump for graduation weekend.

8/10
Excellent
Verified traveler, 05 May 2021
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Did like free on site parking

10/10
Exceptional
Carol, 11 Apr 2021
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Stay at Motel on Carroll

Studio room was clean and well prepared. Very close to where we were having a meeting.undercover parking was important to us. Would be happy to stay there again.

8/10
Excellent
Verified traveler, 08 Apr 2021
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Small and basic right in the heart of industrial dunedin so not the best location views of a car junk yard

8/10
Excellent
Donna, 04 Apr 2021
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Very cute just down fall no sky and tv sound isnt tge best.

6/10
Fair
Verified traveler, 27 Mar 2021
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Didn’t like the noisey shower from the neighboring room

4/10
Poor
Verified traveler, 26 Mar 2021
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Bathroom certainly sub-standard - no heating, no steam extractor, water temp varied as other units used their facilities. TV sound self-muted for a few seconds occasionally. Parking a bit of a squeeze. Lighting a bit dim.

6/10
Fair
Verified traveler, 17 Feb 2021
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The property is very old. There is no sound proofing. The owners or staff resided above our room and we could hear them walking across the floor and walking up the stairs, talking and showering and then every word spoken at the office. They did provide extra tea/coffee supplies to guests.

10/10
Exceptional
Frances, 07 Feb 2021
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Happy to come back

I was happy that the gave me a choice of two room. Would have liked some green tea as I do not drink coffee. Extremely clean which made up for the some worn furniture

8/10
Excellent
JESSICA, 18 Jan 2021
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We stayed in a 3 bedroom aptmt. It was very spacious and had 2 bathroom which is great for 6 of us. The lication is within 10 mins walking distance to city. Only downside is the motel security. Reception is closed but the main door is not locked at nite so anyone can walk in from the street. Feels a bit unsecure.

10/10
Exceptional
Verified traveler, 08 Jan 2021
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We were a bit hesitant when we first pulled up. Im glad we stayed. The bed was comfortable. We had a really good comfotable night.

6/10
Fair
gerald, 23 Dec 2020
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Not what we expected a bit dated .the view from the lounge window was a brick wall it would be better if they painted a mural on it

8/10
Excellent
Verified traveler, 19 Dec 2020
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Centrally located. Nice and clean room upon arrival. Room was very spacious with kitchenette. Overall stay was great. 🙂

6/10
Fair
Pamela, 07 Dec 2020
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Adequate accomodation. Little bit small, but we were only staying one night.

8/10
Excellent
Verified traveler, 28 Mar 2020
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we had the run of the motel. no management around during the weekend, off road parking limited, good positioning close to city centre

8/10
Excellent
Brooke, 21 Mar 2020
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The room was quite tired and cramped but Brian was very accomodating. We were part of a wedding party, so he helped us make it a little more special for them but providing us with a complimentary cheese board and wine. He also allowed us to use the 3 bedroom apartment so we could get ready for their wedding. Thank you Brian. We were very grateful :)

6/10
Fair
Verified traveler, 06 Mar 2020
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The location was good. I didnt feel it was good value as it was a very small room and the kitchenette was not suitable for cooking.

8/10
Excellent
Dominic, 04 Mar 2020
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Basic room. Microwave, tv, forks etc. All I needed, really. Handy to city.

8/10
Excellent
Verified traveler, 20 Feb 2020
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Motel well located in quiet location a short walk away from Octagon. Staff were very helpful helpful and room was very clean. Only downside was thin walls between rooms meant one could hear your neighbours. Complimentary bowl of fruit at reception was really great. Complimentary bottle of pinot noir was very much appreciated! Would stay here again if visiting Dunedin.

10/10
Exceptional
Verified traveler, 12 Feb 2020
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Getting a text from the hosts prior to arriving was amazing, never had that happen before. Our 3 bedroom apartment was so roomy and the beds very comfy.

8/10
Excellent
Angela, 07 Jan 2020
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From the outside, it doesn’t look like much. But then you get inside and it is modern and comfortable.

8/10
Excellent
Verified traveler, 28 Dec 2019
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Convenient location, nice place to stay. Water spouting a bit noisy during rain.

6/10
Fair
Verified traveler, 21 Nov 2019
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the only window in the kitchen area did not open. Luckily it did not seal properly otherwise no fresh air in the unit. Quite noisy at times with others coming and going - not much sound proofing. it would have been good to have had a handout -no linen being changed, rubbish emptied etc, which was fine, but what to do about that yourself. handy to town which is why I stayed there and great to have the car parked undercover. also didn't really like our names on display at the front counter - not sure the reason for that - no permission asked to do that or rationale why. clean and tidy if not a little cramped especially in the kitchen area. Good for what I wanted - going to a conference, and ideal for a single person in the room - would have been very cramped with 2 people.

8/10
Excellent
Verified traveler, 31 Oct 2019
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Great Location.

Great location, very clean, Motel Manager was very helpful.

6/10
Fair
PJ, 30 Oct 2019
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Great location, clean and quiet while we were there. Off street parking good. Unusual room layout with bedroom lacking any exterior windows. View was brick wall. Ok for the price.

10/10
Exceptional
Anonymous, 26 Oct 2019
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Great service and friendly stadf. 2nd time ive stayed here enjiyed it ince again

8/10
Excellent
Anonymous, 18 Oct 2019
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Overall had a reslly nice stay. The staff were helpful and nothing was problem to ask for

8/10
Excellent
Verified traveler, 16 Sep 2019
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the stay was made so easy. Certainly central enough for what we needed

4/10
Poor
Verified traveler, 26 Jul 2019
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Communication from hosts was great. However, my room wasn't overly clean, hair etc stuck in bedspread, pubic hair on toilet seat! Left my window closed due to it being a very cold day & when I returned my room had a very strong smell of body odour. Furnishings were lovely quality but couch could definitely do with a vacuum. Also have to say I wasn't too keen on the late checkin process.

8/10
Excellent
Verified traveler, 23 Jun 2019
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Car parking available, walking distance to the Octagon, warm & spacious unit, comfy beds

8/10
Excellent
Chris, 02 Jun 2019
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Nice location some covered parking , good size room

8/10
Excellent
Verified traveler, 28 May 2019
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Close to everything I needed. Free undercover parking was a bonus. Would stay there again

8/10
Excellent
Verified traveler, 07 May 2019
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Close to a conference we were attending. Friendly manager.

8/10
Excellent
Gayle, 26 Apr 2019
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Great place to stay for a short visit. Close to city.

8/10
Excellent
Verified traveler, 22 Apr 2019
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Central location was ideal as the Dunedin centre is in easy walking distance. The property is ideal for those need accommodation during events and family meetings. It lacks an outdoors and view from the unit but suited our requirements.

10/10
Exceptional
Verified traveler, 13 Apr 2019
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Conveniently located and good parking . Rooms are tidy and comfortable bed

8/10
Excellent
Verified traveler, 24 Mar 2019
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Very convenient location. Helpful staff. Bowl of fruit at reception to help yourself from. Free use of laundry facilities.

8/10
Excellent
Verified traveler, 18 Mar 2019
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Nicely run, lobby is from the inner back covered parking garage. Area is a bit deserted, but walkable to shopping and eating district.

6/10
Fair
Verified traveler, 06 Mar 2019
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The property was ok and the manager was helpful but the motel is in an area of town where there no readily accesible restsurants. If a guest is renting a car or doesn't mind paying for rides/taxis it's not bad. But for a guest who likes to walk to things close by, this is not a good spot. It's just a matter of the old saying,"location, location, location." Unfortunately this property doesn't meet that criteria.

4/10
Poor
Verified traveler, 25 Feb 2019
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No windows in room- except the "window" looking out to the underground carpark! Squealing tyres from cars coming in to the carpark kept me up- and the room door was right next to the office of the person who checked me in. Not like the picture in the slightest.

6/10
Fair
Sharon, 22 Feb 2019
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Disappointing Dunedin

Very tiny room. Limited car parking. Position not as close to city centre as described

6/10
Fair
Verified traveler, 14 Feb 2019
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I thought the property was a bit run down and overpriced.

6/10
Fair
Sharon, 03 Feb 2019
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New owner very nice My room was layed put like obstacles course Need a redesign.

8/10
Excellent
Geoff, 25 Nov 2018
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Clean, warm and comfortable but definitely a place to use as a base as there's not much natural light.

8/10
Excellent
Jason, 13 Nov 2018
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Don't tell anyone about Motel on Carroll...it's too good to be known about!

6/10
Fair
Verified traveler, 05 Nov 2018
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Very helpful staff.

We stayed in the small studio room for two nights. It was good value for money but rather cramped for two people. The staff were extremely helpful and very friendly and the motel's location was very convenient for what we wanted. Being a little way out of the centre of Dunedin meant it was nice and quiet!

2/10
Poor
Verified traveler, 03 Nov 2018
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My room was next to the basement carpark and had no window.

8/10
Excellent
Jackie, 29 Oct 2018
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Motel on Carroll is unique in lots of ways! The location was good, if a little odd, and the room comfortable enough - but it's the first place I've ever stayed where I didn't see any staff at all. In the event, lack of personal contact wasn't a problem - I got an email explaining the arrival procedures, and the room was ready, with the key in the door, when we turned up. And there was a phone number provided if I had any issues. However it was a wee bit creepy, having only a message on a whiteboard to welcome us, and seeing no one else on the premises, save for a fleeting glimpse of one other guest at the end of a corridor. The room had everything we needed - but only because what we needed didn't include heating, as the only available means was a panel heater, propped against a wall, out of reach of any power points. I was reluctant to shift it - I'm sure it was meant to be fixed to the wall - so it was a relief that the room was warm enough without it. Would I stay there again? Probably (provided I wasn't on my own), if only because reasonably priced accommodation in Dunedin is scarce. Would I recommend it to others? Only with some fairly weighty provisos.

8/10
Excellent
Verified traveler, 27 Sep 2018
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Compact but perfectly adequate for my one night stay.

8/10
Excellent
Verified traveler, 18 Sep 2018
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Home away from home

Comfortable. Everything you needed for the kitchen. Everything I needed for a stay away from home. Big room, flat screen TV.

8/10
Excellent
Verified traveler, 02 Sep 2018
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Awesome spot we walked everywhere

Went for pink - had a single room for us both and was small but totally doable! Really friendly people. And awesome spot we walked everywhere including to and from concert at Forsyth Barr Stadium

4/10
Poor
Paul, 19 Jul 2018
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Avoid Room 12

I only booked this motel, due to having to come to Dunedin on short notice. Room 12 is a shoe box of a room, with only one window to an underground carpark. There is no natural light. When I arrived, the room was stone cold, and it took hours for the ancient heater to warm the room. Also there was no contact with any staff over my entire stay. With only a white board as a welcome. I can only be glad that my wife wasn't with me, on this overnight stay, as she would have refused to stay here.

6/10
Fair
Verified traveler, 15 May 2018
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Reception unstaffed and key in room door. Room not like photos on web! Very small with queen bed up against wall, ok for one person. No external windows other than looking out into carpark internal garage. Very noisy as cars coming and going and room right by reception where people used phone to contact staff. Not value for the money paid in comparison to other accommodation i have used in Dunedin.

6/10
Fair
Verified traveler, 14 May 2018
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Close to CBD, quiet, great parking and comfortable

We came from ChCh for the weekend. The room had a small kitchen and 2 bedrooms. It was perfect for what we needed. The heater warmed the rooms up and beds were comfortable (on the hard side but not to hard). We walked into town which took about 10 minutes. Check in and out was easy. This isn't fancy but it is clean and comfortable.

10/10
Exceptional
Verified traveler, 02 Apr 2018
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Nice and close to the octagon

Nice little motel, with great amenities and close to town. Only thing is that there is limited car parks so it is first in first serve.

10/10
Exceptional
Verified traveler, 01 Apr 2018
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Absolutely loved the 3 bedroom apartment, so much room. Very funky apartment.

8/10
Excellent
RL, 20 Mar 2018
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You get what you pay for, basic room with very small kitchen has all the basic utensils jug,toaster, microwave good for one night stay handy to casino.

4/10
Poor
Ryan, 18 Mar 2018
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Overpriced with very little parking

We were not happy with out stay. Small room, couch was hard as a rock, bed was too soft kitchenette might as well have not been there it was so small bathroom had nothing dividing the shower from the rest so there was no where to hang a towel and the whole bathroom got wet when it ran. To top it all off, either the owner is using the parking spots for his hobby cars or they have rented the spaces out, either way, reducing the available car parks to only a handful. Would have been acceptable as a $80 motel room, it was very comparable to a motel we stayed in Wellington for that price. Also, our room did not auto lock, had no deadbolt or chain, making us uneasy about security especially with no one manning the front desk most of the day.

10/10
Exceptional
Verified traveler, 17 Mar 2018
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Disability friendly

The motel us easily accessible and user friendly (if you get an undercover park). There is a long ramp up to the door but a member of out party who has limited mobility even with a walking frame found this ramp doable.

10/10
Exceptional
Josie, 15 Mar 2018
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clean & comfortable city accommodation

a very enjoyable stay in all respects especially my warm welcome from attentive and courteous manager

6/10
Fair
Verified traveler, 14 Mar 2018
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Bad lodge

Not friendly staff, not clean, bad smelling in the room with no widows in the toilet.

4/10
Poor
Debbie, 12 Mar 2018
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Nice and central but that's about all

First impression were that parking was almost non existent and the lady (the manager) on the desk was very abrupt indeed. Also, the motel was unable to provide me with a receipt that I needed for reimbursement for work, so I had to go back through Wotif and that was a mission in itself. The room itself was nice and clean although there was rubbish under the bet (2 empty water bottles and an ice block wrapper. There was also food in the fridge from the previous people. The motel itself was really handy to the Octagon and reasonable walk to everywhere we wanted to go. Shame about the motels the location was great.

10/10
Exceptional
Cleveland, 02 Mar 2018
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A great wee find.

The motel was tucked away in an alley with the entrance at the back. Unusual. Surprisingly, it proved to be a large room with all we needed and very comfortable. We have no hesitation in recommending and returning to it.

8/10
Excellent
Fay, 14 Feb 2018
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Close to city amenities

Pleasant place to stay. Parking underneath a bit limited. Laundry facility good.

8/10
Excellent
Verified traveler, 31 Jan 2018
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Small room but adequate for our needs.

Would have been better with air conditioning, only one small window opening and the weather was stifling. I know Dunedin doesn't often get such hot weather, but the lack of air conditioning made the night quite uncomfortable. Staff were great.

8/10
Excellent
Verified traveler, 14 Jan 2018
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Had a great stay here. Check in was so quick and easy, it didn't even require seeing a person, they emailed before to let us know which room we were in and notified us where to find the key. Room was spacious, clean and had everything we needed. Check out again was simple and quick. Check in and out showed this motels ability to adapt it's style as technology progresses.

4/10
Poor
Ann, 05 Jan 2018
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Very clean room

I thought I was booking a motel but it turned out to be a room with no view and nowhere for my invalid husband to sit outside when the sun was out. Room was exceptionally clean.

10/10
Exceptional
Helen, 20 Dec 2017
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Boutique motel close to Dunedin city centre

We stayed in 3 bedroom apartment and loved it. The apartment has high ceilings and is very spacious. Kitchen is well equipped. Parking provided. The motel is located on a very quiet street.

10/10
Exceptional
Mele, 18 Dec 2017
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Secure n safe

Private, safe secure and comfortable. Great parking space for cars.

8/10
Excellent
Robert, 12 Dec 2017
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Nice comfortable room

Hannah was vert helpful. Room was clean, tidy and comfortable. I would probably stayed a second night had they had availability.

6/10
Fair
Verified traveler, 09 Dec 2017
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Comfortable motel close to city

Easy walking distance to cafes and railway station.

8/10
Excellent
Kevin, 01 Dec 2017
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Economical and relatively close to amenities. Good parking but limited spaces.

6/10
Fair
Traveller, 29 Nov 2017
expedia-logo-v2.pngTraveller

This hotel maybe fine if you are driving but not for walking at night, cold and deserted. The motel rooms may be fine too but the compact studio is very compact, not a studio at all really but a room with no window which is horrible. Well it looks into the garage so you can't put the blind up. I wouldn't recommend this studio at all, it was nothing like I imagined. On the plus side it was warm and the manager Hannah was very nice.

8/10
Excellent
Verified traveler, 24 Nov 2017
expedia-logo-v2.pngTraveller

very clean and tidy motel within walking distance to CBD and cafes

8/10
Excellent
Verified traveler, 13 Nov 2017
hotel-logo-v2.pngTraveller

Great concierge - very pleasant and helpful. she is an asset.

6/10
Fair
Verified traveler, 09 Nov 2017
expedia-logo-v2.pngTraveller

Older motel

Parking area tight and not a lot of parking area had to park on street

10/10
Exceptional
John, 19 Oct 2017
expedia-logo-v2.pngTraveller

Nice tidy motel close to city centre

Very pleased with this motel.Nice friendly staff and nice tidy unit.Very handy to city centre.

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