Fair
891 Guest reviews
9447 I-10 West, San Antonio, United States of America. See map
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With a stay at Motel 6 San Antonio, TX - Fiesta Trails in San Antonio (Vance Jackson), you'll be a 4-minute drive from USAA Corporate Office Headquarters and 6 minutes from University of Texas at San Antonio. This motel is 7.5 mi (12 km) from Six Flags Fiesta Texas and 8.9 mi (14.3 km) from San Antonio Zoo and Aquarium. Stay in one of 74 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs. Conveniences include phones with free local calls, and housekeeping is provided on request. Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
English
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Accessible facilities
Laundry facilities
24-hour front desk
Outdoor seasonal pool
Designated smoking areas
Wheelchair accessible parking
RV, bus, truck parking
Designated smoking areas (fines apply)
Snack bar/deli
Free self parking
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Pool hoist on site
Acceptable
Pool was messed up no shampoo or conditioner
The rooms DO NOT look like the Pictures! This hotel looks like one of those you take someone to for a one night stand! We got a non smoking room as soon as we opened door we were hit with a tobacco smell, the walls were extremely dirty! The remote was missing batteries and the back piece so we couldn’t watch tv! The room and busy were outdated! They was people smoking on the stairs as soon as we went up. Again don’t let the pictures fool you it’s false advertisement.
Room with very clean and near the office I felt safe. The only drawback was there was no telephone and no shampoo in the shower
What i like and was unique was the customer service from the young lady at the office when i arrived. She was very helpful and knowledgeable about policies she explained well I will be back
Rooms are clean
Floors were dirty and staff was very disrespectful also had to pay a 40$ extra deposit wich was hard to get back guy did not want to guve me a refund receipt for the deposit
Area was quiet. Good area.
happy customer
the staff is very friendly and attentive to any issues I encountered. It's still a Motel 6, but a very clean and safe one.
Pretty decent
Was very affordable the staff was pretty helpful. It wasn’t too expensive and it’s convenient to the freeway and lots of restaurants. I did a lot of DoorDash for my meals and things so it was pretty easy to find parking was convenient. Ice machines available was pretty good for the money.
Guy in the front seems to have an attitude a huge spider came out.
Stay was good. Quiet. Only thing that was not working was the shiwer head to shower.
Always have a great stay here no problems as usual great customer service from Kevin
Rude staff
Front desk was extremely rude...
The bathroom shower did not work and the bathtub corner had mold. However, it's cheap as well compare to others.
Jk
Good people great service clean rooms
Called in previous yo check in got to room and was not what I wanted and front desk did not try to accommodate or make it right
Thank you!
Thank you for respecting my request of no room service during my stay, as I have a pet travelling with me and my pet is old and not good with strangers.
As usual my stay was comfortable always great customer service. Kevin is an excellent employee making sure everything is fine which makes my stay pleasant.
No good
I leave honest reviews on all my trips,so I tell it like it is.The girl at checking was rude.Shes very short on answers to questions,acts like your inconveniencing her when you ask questions,and isn't welcoming at all. The property needs updating. Beds are comfortable,floor turned our feet black within two minutes.It was sticky.We had to wash our feet before getting into bed. Toilet would not flush. Everytime we flushed it,we had to hook up the handle in the tank,and the unhook it to make it stop running. I had seen reviews about roaches,but a lot of reviews about hotels will say that,but not actually be roaches. Our room absolutely had roaches. We were also charged a $40 deposit ,even though on the receipt it said $30 deposit. I asked her about that,and she gave some story about changing the deposit total six months ago,but not updating it in the system...we'll see. Would we stay again???..No we wouldn't
It was decent for the area
.
I’m always satisfied with my stay here at motel 6 fiesta trails. Great customer service from young man believe his name is Kevin. Always glad when he is at desk.
Roaches everywhere
There were gnats all over the room and they put coffee grounds in coffee filters, assuming to help with the gnats. The bath area was dirty and looked as if it was partially getting repaired. The fridge/microwave was rusty and dirty.
Dirty tub & to many homeless
Easy to park.
Always have a great stay
Room was very clean and hotel has excellent customer service
Staff was friendly and room was clean. Only downfall was having an individual knock on our door at 3am more than once. Was not able to rest comfortably after that.
Place was super great amazing especially for price!!!. But the construction started loud early in the morning &woke us up! Very frustrating not the motels fault but wish they would have put us in the other side of the building
The place was super dirty! As soon as we walked into our room it smelled bad, like Clorox mixed with dirty water. When we checked our sheets there were black stains on them, like cigarette burns. We told the front desk, they went to go check and nothing else was done. We did not stay there at all, we immediately left and looked for somewhere else to stay, we still got charged for 2 nights stay.
Great stay!
The young lady working the front desk is a dream. What a beautiful and wonderful person. The stay was good. As I expected. For the price it is way better than other places I've stayed in San Antonio, Tx. for considerably more $. I know good maintenance is virtually impossible to find. The tub plumbing fixtures could use some help.
Always a pleasure to stay here good customer service
Always well taken care of by Kevin the desk person great customer service
This place really unclean and no place for the dog to use the bathroom
Staff was nice and very accommodating! Originally they gave us a room on second floor and I asked if they had something first floor and they were able to move us!! Overall the place looks dusty but they have a sign that they’re remodeling!! The only thing on our room is that there are flies, several flies in the room which is kind of weird… bed is pretty comfy though!
Excelente servicio lo recomiendo
The toilet top was cracked as well the top for the toilet wasn’t even the right one so it didn’t even fit right.. The sink had holes in it. No coffee in the room. The pool area, the chairs were broken. The pool was dirty. The guy I spoke with when arriving,was very nice. 😊 I do believe this place needs improvements. I do see why it’s so cheap unless it’s just a Texas thing. ??
easy squeezy lemon peezy
my stay was amazing, check in was easy & check out was easier! the manager is always super sweet & helpful!
My stay here is always great no complaints. Kevin the young man at the desk is a very pleasant friendly desk employee always ready to help and great customer service.
soooo ive stayed here a lot & while ive never had any problems with the staff, our window was cracked & there was blood on the side of the bathtub that looks like there was zero attempt to even clean it. & the bathroom light didnt work, but that i can live with & still rest easy. the bloody bathtub...not so much. i hope they do better in the future
Motel was very sketchy. I've stayed in Motel 6 before and it was never as creepy as this one was. Just gave a wrong vibe. I had a reservation and when i got there, the room still waant trady. Still had to wait another 20 to 30 minutes and honestly, i should have cancelled right then and there.
good
Minimal everything
No housekeeping unless you stay 3 nights. No shampoo only soap. Towels are very scratching.
The property is conveniently located and the front-office staff— behind their bulletproof glass- seems to care. But this place is a dump. Dirty throughout- floors are sticky, table hasn’t been wiped, hairs in bathroom, etc. many repairs are needed; bathroom fan doesn’t work, tab spout is coming off, etc. Two hooks in lieu of a hanging bar. Some sketchy people living here, with pets, and the place smells funny- but not in a good way. I recommend you stay anywhere else.
Room was clean and well kept. No issues or complaints whatsoever. 1 night stay went well.
Okay for a night
Good room but the water was barely warm for showers.
Why would Expedia even have this on their list? Room was filthy. Bedsheet had hair and cigarette burn holes. All around the facility there were cigarette butts and thrash. The railings are sticky as well as the door handles. Most disgusting Motel 6 I have ver been too. Had to leave and get another hotel to stay at. I wish I could post pictures.
Nice and clean , reasonably priced, easy parking.
Good
Worse experience ever
Well i had an unpleasant experience with the little girl that works the front desk which made my experience one ill never forget i thought this was a decent place even considering the fact that the bed had cigarette burns that my hand fit threw i still stayed and then to leave feeling like my words werent validated is just beyound disrespectful ill never stay here again or recommend it to anyone
Good location and clean hotel.
This was a last minute booking. We had booked another place which was a huge disappointment. The staff here is friendly and for it being under construction it was clean.
Convenient location
Pretty basic, good for a night stay. I liked the quality of service, staff were polite and professional. For pets there are not much green areas. It is near a very busy street so make sure you take some safety precautions when entering the hotel entrance or walking your pets around the facility. Good parking. Water is not provided, but you can purchase it inside the main lobby.
I’m always happy with my stay great customer service with the person on duty this day need to get his name alway friendly and helpful
Oh heck NO. RUN!!!!
I was a little shocked, Parking lot does not look like picture. Not clean!!!! drove up to the hotel, there was drug deals, going down in the parking lot. there was a strip club across the street. There were what look like ladies of the evening prostitutes in the parking lot. I just could not stay here. Did not feel safe there were people all in the parking lot. Just walking around looking sketchy, decide to not even stay. Solo woman on a roadtrip.
Always enjoy my stay there great customer service you g man that was there at check in always pleasant
Our stay at Motel 6 Fiesta Trails has been great. Wonderful staff, attentive and hospitable. We had car problems one day and staff was very helpful. Rooms are clean and the location is great.
As usual my stay there was good no complaints
Always welcome with a smile the front desk employee this day very friendly as always great employee.
I have NEVER paid a deposit for a motel 6? And they REFUSED to refund it because the door knob came off to the bathroom door (inside) and I got STUCK IN THE BATHROOM. It’s not my fault your maintenance guy didn’t screw the knob in properly! Thank god I wasn’t staying alone. The entire foundation is shifted so there’s gaps and drags in all the door ways. Exposed wires in lighting fixtures. Wouldn’t let me rebook online because I would have to check out then come back at three? What! “Online payment is only for hours 3pm-11am not in between 11am-3pm” Seriously. This is after I was told when I arrived it was going to be $75 PLUS $30 cash deposit for my room but the online booking price was $58 so I booked online and the face I was given was rude when she saw my price. Very untrustworthy all around.
One of the towels was stained. The shower drain was surrounded by dirt. There was a water stain on the table.
The room smells like has beeen clean whit a dirty mop
If I could give a lower rating I would. Room smelled like cheap weed and cheaper prostitutes. Rodent feces in the towel holder. Absolute most uncomfortable bed I’ve ever slept in and pillows were lumpier than the prostitutes in the area. Pool was filthy. The entrepreneur that seemed to live downstairs was blaring “music” until 2am.
Comfortable, clean, friendly staff, and in a good location with access to primary roads. Glad to have found this property.
AC needs maintenance, too noisy
They charge a deposit fee of $50. This wasn’t disclosed anywhere before hand. My non smoking room reeked of tobacco. It was loud and dirty. I better get my deposit back because it was not worth $100
Always a great stay there. Staff very friendly
Location was good , but need to work on housekeepi
Location was great, it was around a lot of variety of food options and stores. But they need to work better in housekeeping, I stayed at this location for 3 nights and they ONLY came to “CLEAN” my room once. The housekeeper made the bed but didn’t lay down new sheets, They didn’t sweep or mopped the floors they only gave replaced our towels once with clean towels, they only provide 1 roll of toilet paper for the 3 night stay.
The hotel was less than 2 miles from where we had to go that was a real + the front desk guy was very nice he let us check in early for a small fee was well worth it was very quiet even being next to the interstate the only thing I was disappointed about is the hot tub wasn't working but other than it was a great place I would definitely stay there again
As always satisfied
Price and location
I always have a great stay there no problem what so ever
Would definitely stay again. Front desk staff very friendly, beds were comfortable and room was clean and quiet.
Okay stay.
Overall stay was okay. Just stayed 1 night. Outdated. Old looking bath. Tv worked but couldnt connect xbox. Kind of smelled but was tolerable. Even had coffee bean laying around for smell. Deposit was given right away after turning in card key. Towels provided but only 2 bar soaps. Which to me thats fine. I always travel with my own.
Fairly run down exterior. Felt property directly reflected the price paid.
Always friendly service staff great
There is nothing unique about this location
Checked in very late so i asked for a noon checkout so i could sleep later. Was told i would have to ask the manager in the morning(defeats the purpose) or pay extra and lose my deposit that i was unaware i needed to pay.
Just kind of felt a little sketchy. Holes in my blanket. The tv mount was broken. Just feel like a sketchy part of town but it’s cheap and pets. Stay free so I put up with it. Lol.
Have stayed there twice I am pleased with service and our stay was pleasant stayed Teo days
Good Place to Stay
We stay here because the parking feels safe and the rooms are always clean. Not fancy, but a good value.
The bathroom was scary avoided shower
Great stay with an even better price OK!
The manger was working the front desk at both check in and check out. He was very pleasant on both occasions. Upon entering the room I instantly knew it was clean from the sight and smell. Everything in the room was functional and up to par. I believe for the price of this room it was above satisfactory. Located close to fiesta texas made us smile as season pass holders. It is located next to a huge H‑E‑B that was very accommodating. When I left I definitely asked for a business card with all intention leaving this review. I will definitely return to this location.
Good Place to Overnight.
We stay here when we travel because we can park the car right outside our room. It is a safe and quiet motel. Good value.
Erratic guests
Horrifying...awakened at 4a.m. by a female screaming and beating on room doors...then a male was yelling for his life no to someone... when exiting the presence of three(3) law enforcement vehicles and police were present
5 star
It was very convenient and close to places I needed to go and do
No complaints
Great service. Area is quiet at night time
Nice quite
Ok
Overall the stay was fine. They are doing renovations so keep that in mind. After I made my reservation, I called to confirm a first floor room but when I arrived I was told that there were no rooms available on first floor. Not happy about that.
Nice front desk staff. TV didn't work and the room showed wear and tear... but great location and price.
The people at the front desk were very pleasant to deal with, I had recently stayed at another motel 6 and had a horrible experience. This one the guy was helpful and was in a good mood the one at night and the one in the morning. The room was peaceful and wasn’t musty .
Old hotel
This location is really an old hotel. Needs a lot of updating. No breakfast options. Sign say dust due to work being done but no sign of any work being done. Will not stay here again.
The motel was mostly clean except for the toilet looked like it hadn't been wiped down after prior guests. Husband let office know, and they apologized but did not offer to clean it or offer products for us to clean it with. The guests next door fought loudly both nights we were there, and my husband saw a man sitting in his car smoking weed the first night we were there.
Motel 6 San Antonio, TX - Fiesta Trails | Home in San Antonio | Travala.com
A nice quiet night.