Mercure Paris Orly Airport
8.0

Excellent

209 Guest reviews

8.0
Excellent
209 Verified Reviews
Read all reviews
Cleanliness8.6/10
Service8.0/10
Comfort8.6/10
Condition8.4/10
Neighborhood5.8/10
Amenities8.6/10

12 Avenue Jacqueline Auriol, Paray-Vieille-Poste, France. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
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Hotel Description

When you stay at Mercure Paris Orly Airport in Paray-Vieille-Poste, you'll be near the airport, within a 5-minute drive of Espace Jean Monnet and Belle Épine Shopping Center. This hotel is 2.7 mi (4.4 km) from Rungis International Market and 13.5 mi (21.7 km) from Palace of Versailles. Stay in one of 189 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. A shuttle from the airport to the hotel is complimentary at scheduled times.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Property Registration Number N° de SIRET 44011797600678
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 20.50 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Safe-deposit box at front desk

24-hour front desk

Business center

Billiards or pool table

Number of restaurants - 1

Number of meeting rooms - 5

Snack bar/deli

Self parking (surcharge)

Number of bars/lounges - 1

Free airport transportation - pickup

Vegetable garden

Banquet hall

Wheelchair accessible (may have limitations)

Hotel reviews

8.0
Excellent209 Verified Reviews
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Cleanliness8.6/10
Service8.0/10
Comfort8.6/10
Condition8.4/10
Neighborhood5.8/10
Amenities8.6/10
10/10
Exceptional
Mackenzie, 17 Jan 2025
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Breakfast was expensive and there’s no food options around you but other than that it was great

2/10
Poor
ERIC, 15 Jan 2025
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bad communication with the staff

6/10
Fair
Carla, 07 Jan 2025
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THE PHONE SYSTEM, THE OPERATING SYSTEM GETTING AHOLD OF STAFF TAKES FOREVER! THE PROPERTY SHOULD HAVE A DESIGNATED AGENT TO ANSWER, THE FRONT DESK SHOULD ALSO BE MORE VISIBLE LETTING PERSONS KNOW THAT IS WHERE THE CHECK-IN IS, ATTACHED TO THE RESTAURANT CASHIER IS SOMEWHAT CONFUSING AS TEN OUT OF TEN PEOPLE WALK BY! THE SHUTTLE THAT ISNT FAR WAS OVER PACKED & SHOULD BE MORE ACCESSIBLE

10/10
Exceptional
Abraham, 07 Jun 2024
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Very nice guy at the resection

Reception guys was extremely nice. Very highly recommend recommended.

10/10
Exceptional
Sianela, 31 Mar 2024
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It was kid friendly hotel and the rooms were comfortable and neat.

8/10
Excellent
MILENY, 05 Jan 2024
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Very good hotel. Only one thing that should be changed is regarding the shuttle that you need to walk outside to the other hotel to get it. Not so easy if you have a lots of luggage or if it is raining or snowing…..

10/10
Exceptional
Julian, 05 Oct 2023
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Close to public transportation

10/10
Exceptional
marianne, 29 Aug 2023
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Great Hotel. Clean and excellent staff and service.

10/10
Exceptional
Valeria, 13 Aug 2023
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Near the airport. The girls from reception where very kind and helpful!!

10/10
Exceptional
Beatrix, 09 Aug 2023
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Great Family Hotel.

2/10
Poor
Randmc, 26 Jul 2023
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I had to clean the toilet seat with a towel and hand soap. There was blood on the soap dispenser in the bathroom. The reception hung up on me twice when they realized I couldn’t speak English. I felt horrible and exhausted.

10/10
Exceptional
Michael, 21 Mar 2023
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Great start to our trip.

Nice hotel close to the airport. Staff was friendly and helpful

4/10
Poor
Richard, 18 Oct 2022
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As an airport hotel it is not as close to Orly as we expected. Also it was hard for our driver to find. No help with bags, not even a cart.

10/10
Exceptional
Dongbao, 03 Sep 2022
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Clean, receptionist.

2/10
Poor
Josue, 27 Jun 2022
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Worst Hotel Ever!

Terrible place, I will never I’m my trips back to Paris ever book this hotel, I had informed them that my airline canceled my flight and when I tried to change my dates they said no and wouldn’t even let me cancel also! Terrible customer service and terrible way of dealing with a situation which was out of the customers hands! I hope the owner or manager reads this! If you are reading this learn to have some sympathy or at least understanding of situations out of peoples hand.

10/10
Exceptional
Brandon, 25 Jun 2022
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The worker who checked us in was extremely accommodating. We arrived after midnight and there was a mixup with the room so they upgraded us to two premium rooms

8/10
Excellent
Alejandro, 30 May 2022
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It was ok. Normal for a hotel in france.

4/10
Poor
Sally, 01 Nov 2019
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First of all they gave us the key to a wrong room. Next we got a room with bad wifi and had to be changed to another Finally because I was ill we asked for room service and were told that there are only certain hours for that.

2/10
Poor
Verified traveler, 24 Oct 2019
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Probably the worse hotel I’ve stayed in during the past 20 years of travelling on business.

2/10
Poor
Sydney, 29 Jun 2019
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The staff did not care. They believe their job is sit anywhere with their notebook and check you in and out.i stayed there for tuelve hours I left my room twice each time I had to go to reception and get e new key. I had lots of lugages no one could help me get to my room. The room had no tooth brush, cream or minibar. I asked them how do you get 4 star rating with no toiletries in the rooms? Poor place. I am a big guy thei gave me to tiny beds for children. Horrible!

6/10
Fair
Nadine, 20 Mar 2025
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Moderne Hotelausstattung, Gebäude jedoch alt dadurch sehr hellhörig und nicht schallisoliert, was bei einem Airport-Hotel, in dem 24 std Menschen kommen und gehen, nachts sehr störend ist

10/10
Exceptional
Pauline, 23 Feb 2025
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Très bien

De passage pour une nuit avec 2 enfants, tout s’est très bien passé. L’accueil ainsi que le cadre sont agréables. Un lit double et lits superposés parfaits pour notre famille. Il y a un petit frigo dans la chambre, quelques sachets de thé et de café avec une bouilloire, un coffre-fort… la navette gratuite qui mène à l’aéroport est également appréciable.

10/10
Exceptional
Daniel, 21 Feb 2025
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Vale a pena!

Café da manhã excelente. Atendimento rápido e eficiente no check in. Hotel muito bonito e amplo. Horário péssimo do transfer para o aeroporto.

2/10
Poor
Anthony, 10 Feb 2025
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Service au restaurant horrible, les serveurs sont vraiment à l’ouest, tout est surgelé, taxes de séjours et petit déjeuner très très chère …

8/10
Excellent
rigo, 12 Jan 2025
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Pratique à côté de l’aéroport avec navette gratuite

8/10
Excellent
GUILHERME, 07 Jan 2025
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Eles oferecem transfer para o Aeroporto mas o Transfer sai do Ibis que fica ao lado. Não é longe mas com malas não é tão simples !!!

10/10
Exceptional
Gérard, 02 Jan 2025
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Bonne étape avant un vol au départ d'Orly

Bon rapport qualité/prix. Personnel agréable et à notre écoute.

4/10
Poor
Johanna, 01 Jan 2025
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Hôtel full. Impossible de commander en room service, impossible de manger au restaurant de l’hôtel La navette aéroport ne passe plus devant l’hôtel (car location du parking au CRS), il faut aller à l’hôtel d’à côté … où finalement au rond point (ça dépend des jours apparement)

8/10
Excellent
andre, 21 Dec 2024
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Vorrect pour une nuit

Il est anormal que la.navette reliant lhotel à l'aeroport ne fonctionne pas entre 10h30 et 18h

6/10
Fair
GREGORY, 02 Nov 2024
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Décevant!!!!

La chambre pour 4 est très petite. Impossible de faire fonctionner le chauffage. Le restaurant est très moyen, et il faut prendre la navette pour l’aéroport à l’hôtel ibis à côté; cette dernière étant trop petite pour le nombre de gens….. il faut en attendre 2 ou 3 rotation. C’était notre 2 ne séjour dans cette hôtel…. Nous changerons pour prochain voyage.

10/10
Exceptional
GUSTAVO, 30 Oct 2024
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Ótimo hotel

Hotel muito confortável, ao lado do aeroporto Orly. Tem transfer hotel -aeroporto frequente. Acesso fail pelo trem de superfície T7.

10/10
Exceptional
Lucas Pereira, 15 Oct 2024
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Foi o que eu esperava

Desde o primeiro minuto , fui bem recebido, só tenho a agradecer a todos.e espero um dia em uma outra oportunidade regressar ao hotel.

10/10
Exceptional
Miléna, 01 Oct 2024
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Nuit étape avant de partir d’Orly le lendemain matin : à 5 min du terminal d’aéroport. Hôtel très agréable, chambre pratique pour la famille et confortable.

4/10
Poor
Göran, 24 Jun 2024
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Skenet bedrar. Slitna rum och obekväma sängar. Hotellet verkar nytt och modernt men rummen talar sanningen, slitna och väldigt simpla. Ibis brevid verkar bättre

10/10
Exceptional
Carlos Eduardo, 13 Jun 2024
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TUdo de bom

Confortável, prático, bem decoradao, bem localizado para o que se propõe. Perfeito.

6/10
Fair
Marie-claude, 31 Mar 2024
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Taxe séjour ne correspond pas à celle indiqué e lors de la réservation. Payé 8,13 euros au lieu de 2,25€.

10/10
Exceptional
Jorge, 09 Feb 2024
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Excelente opción.

Increíble hotel, excelente servicio, MUY cerca del aeropuerto Orly, genial si vas por una escala a Paris.

2/10
Poor
Mohamed, 07 Feb 2024
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Mon voyage a dû être reporté et je voulais annuler mon sejour au dit Hotel une semaine avant la date prévue. Á ma surprise je n'ai trouvé aucune trace de ma reservation afin d'avertir du changement imprevu. Bien entendu des frais ont été facturés. Mauvaise experience.

8/10
Excellent
HOUSEAUX, 18 Dec 2023
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Hôtellerie rien à redire, restauration = cuisine industrielle très moyenne. Une bouteille d'eau dans la chambre serait la bienvenue.

4/10
Poor
Juan Vicente, 23 Nov 2023
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La limpieza

8/10
Excellent
Olivia, 01 Nov 2023
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Bon choix pour une veille de voyage via Orly

Séjour avec espace d’accueil agréable, chambres confortables. Pratique pour une nuit avant départ à Orly. Accessible en bus depuis Massy. Attention, nous avions été mal renseignés pour la localisation de l’arrêt de la navette aéroport, ce qui a été un peu stressant pour notre départ.

10/10
Exceptional
Ari, 10 Sep 2023
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Hotel moderno na decoração. Utilizei para uma noite em função de conexão no aeroporto de Orly. Transfer para o hotel e aeroporto. Bem próximo do aeroporto.

10/10
Exceptional
isabelle, 27 Aug 2023
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Nickel! Hôtel très agréable

10/10
Exceptional
Paolo, 20 Aug 2023
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Hôtel à servizio dell’aeroporto, estremamente accogliente e piacevole

10/10
Exceptional
Morena, 16 Aug 2023
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Todo muy cerca excelente

4/10
Poor
Gilles, 07 Aug 2023
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Indigne d’un Mercure

Check in beaucoup trop long Chambre sale Attente pour changer de chambre

10/10
Exceptional
Valentina, 04 Aug 2023
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Bella struttura vicino all'aeroporto

10/10
Exceptional
Celia, 26 Jun 2023
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Belle déco

10/10
Exceptional
Stephanie, 18 Jun 2023
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-

10/10
Exceptional
Dominique, 11 Jun 2023
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si l'on doit prendre l'avion tôt entre 4 h et 8 h, cet hôtel est a recommander en raison de sa navette matinale et tardive avec l'aéroport d'Orly. Aux autres heures le tramway, passe à côté. Dominique qui y a séjourné 3 fois, la dernière fois ce dimanche 4 juin.

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