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Hotel Description
With a stay at Mercure Jakarta Simatupang in Jakarta (Cilandak), you'll be within a 5-minute drive of Pondok Indah Mall and Pondok Indah Golf and Country Club. This upscale hotel is 2.1 mi (3.3 km) from Cilandak Town Square and 3.6 mi (5.9 km) from Gandaria City Mall. Make yourself at home in one of the 232 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Pets not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 157.30 per person
- Airport shuttle fee: IDR 399000 per vehicle (one-way, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities
Other
Elevator
Concierge services
Airport transportation (surcharge)
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Designated smoking areas
Braille or raised signage
Number of restaurants - 1
24-hour business center
Number of meeting rooms - 4
Number of indoor pools - 1
Number of outdoor pools - 1
Free self parking
Computer station
Rooftop terrace
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 1
24-hour fitness facilities
Terrace
Vegetable garden
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
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