Mercure Hotel Windhoek
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Hotel Description
When you stay at Mercure Hotel Windhoek in Windhoek, you'll be near the airport, within a 5-minute drive of The Grove Mall of Namibia and Maerua Mall. This spa hotel is 2.7 mi (4.3 km) from Christ Church and 2.7 mi (4.4 km) from NamibRand Nature Reserve. Make yourself at home in one of the 199 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Detached private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Windhoek? This hotel has 2099 square feet (195 square meters) of space consisting of conference space and 15 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately NAD 220 for adults and NAD 110 for children
- Airport shuttle fee: NAD 380 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
Afrikaans
English
Spanish
Important information
You need to know:
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately NAD 220 for adults and NAD 110 for children
- Airport shuttle fee: NAD 380 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Portuguese
Afrikaans
English
Spanish
Corner Of Auas Aviation Road, Windhoek, Namibia. See map
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Hotel Description
When you stay at Mercure Hotel Windhoek in Windhoek, you'll be near the airport, within a 5-minute drive of The Grove Mall of Namibia and Maerua Mall. This spa hotel is 2.7 mi (4.3 km) from Christ Church and 2.7 mi (4.4 km) from NamibRand Nature Reserve. Make yourself at home in one of the 199 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Detached private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Windhoek? This hotel has 2099 square feet (195 square meters) of space consisting of conference space and 15 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Cashless transactions are available
- Essential workers only - NO
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately NAD 220 for adults and NAD 110 for children
- Airport shuttle fee: NAD 380 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
Afrikaans
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities
Other
Elevator
ATM/banking
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Garden
Children's pool
Spa services on site
Picnic area
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Number of restaurants - 1
Conference space size (feet) - 2099
Conference space size (meters) - 195
Number of meeting rooms - 15
Number of outdoor pools - 1
Playground on site
Free self parking
Number of bars/lounges - 1
Pool sun loungers
Free RV, bus, truck parking
Terrace
Uncovered parking
Secured parking
Outdoor entertainment area
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Guest education on local ecosystems and culture
At least 80% of all lighting comes from LEDs
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
No accessible shuttle
Registration desk height (inches) - 35
Registration desk height (centimeters) - 90
Elevator door width (inches) - 35
Elevator door width (centimeters) - 90