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Hotel Description
With a stay at Mercure Hotel Windhoek in Windhoek, you'll be near the airport, just steps from Safari Court Conference Center and a 3-minute drive from Independence Stadium. This upscale hotel is 2.1 mi (3.4 km) from Heinitzburg Castle and 2.2 mi (3.5 km) from Maerua Mall. Make yourself at home in one of the 199 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Planning an event in Windhoek? This hotel has 16846 square feet (1565 square meters) of space consisting of conference space and 24 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately NAD 180 per person
- Airport shuttle fee: NAD 380 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
English
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Accessible facilities
Other
Elevator
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
24-hour front desk
Porter/bellhop
Full-service spa
Steam room
Sauna
Number of restaurants - 1
Conference space size (feet) - 16846
Conference space size (meters) - 1565
Number of meeting rooms - 24
Number of bars/lounges - 1
Wheelchair accessible (may have limitations)
Hotel reviews
TravellerTravellerthank you for a safe and pleasant stay. the staff were incredibly kind.
TravellerGreat hotel to stay in Windhoek
Mercure offers fabulous buffet for breakfast and lunch. People in the restaurant are very helpful and prompt. Room is spacious and great. Everything is good except for check-in experience. We did pre-paid, but they were not certain whether we paid. THe check-in took more than 40 min. Other guests said similar experience
TravellerAverage accomodation Friendly staff at front desk Restaurant service was very poor
TravellerI spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Excellent accommodations and excellent meals.