Masaya Bogotá

8.4

Excellent

58 Guest reviews

8.4

Excellent

58 Verified Reviews

Read all reviews

Cleanliness8.8/10

Service8.8/10

Comfort8.0/10

Condition8.4/10

location8.8/10

Neighborhood8.8/10

Amenities10/10

Excellent place. Staff were great and very helpful, especially Enrique.

I can't say enough god things about Mayasa!! They were in a remodeling/expansion phase when we visited, so they were still ironing out a few things. The hostel is really charming with open courtyard areas. The rooms are basic, but nice. A full breakfast with fresh juice, fruit and eggs is included every day. The hostel is in an awesome neighborhood with lots of restaurants, bars and squares, etc. The staff, particularly Juan, were soo nice and helpful! Mayasa would be a great place to meet other travelers. I highly recommend this hostel! One recommendation for the staff would be to add some hooks to the hotel rooms for hanging coats, etc.

Nice but private rooms are noisy

After a wonderful stay at Masaya Quito, we were expecting the same here. The room was nice but not as lovely as the Quito Masaya, but the big problem was the level of noise. The hostel’s only two double rooms with private bathroom are right by the bar and hostel staff allowed noise into the early hours. The place was nice and clean, breakfast lovely and mostly helpful service, but in my view due to the noise it’s not ideal for couples staying in the private rooms - better for those who are looking for the true hostel experience.

Good value for money

Very well located!! However there are construction going on at the site.

The Masaya Hostel is located on a beautiful street in the Candelaria neighborhood. It is very secure and the rooms feel very luxurious for a hostel. Our private room had an enormous bed and the linens were good quality. The breakfast was very varied with lots of fresh fruit and pancakes with homemade jam. The shared bathrooms were always clean and tidy. There was some work going on in the hostel and there was some noise as all rooms lead onto an interior patio, but this wasn't a major issue. Highly recommended.

Masaya on Christmas was great!

The staff were great, there's a cool bar everyone can hang out at and the food is very good. Also location is great, and vibe is really good. I'd stay here again.

Great stay

The staff were very welcoming and helpful, the hostel had a really nice atmosphere and the breakfast was amazing. In a pretty good area in Bogotá and everything seemed clean. We had a great stay :)

Nice hostel overall but some major issues.

This place is quite nice for a hostel, but unfortunately there were a couple of issues which ruined my stay. Front desk speak English and are very friendly and helpful. Rooms are quite nice but very cold, and my bathroom had a strong mould smell and I got sick as I am very allergic to mould. As the room was so cold I would get changed under the bed covers. Unfortunately I left my only warm pair of pants (trousers, not British pants) in the bed when I checked out. I returned the next day but they were nowhere to be found. It seems someone decided they wanted to keep them and didn't bother to put them in lost property. This is very disappointing and the main reason I would not recommend this hostel.

Excellent

Staff is amazing and very helpful. Especially Mario, Milton & Martha. Good restaurants near by. Oxo close by to get money from ATM no charge to bank account.

Great Hostel

Helpful staff & very friendly. Comfortable bed. Hot water and good breakfast

Good location

No designated smoking area TV not working very helpful staff Excellent breakfast will return again

Very nice hostel in the historic center

The place is very pleasant, rooms are nice, common bathrooms are cleaned, and the common area is very pretty; the bar/ restaurant is very pleasant and the breakfast is generous and very good.

Smelly Room, Rude Front Desk Staff, Uncomfortable Flea Ridden Bed and Poorly Ventilated Room.

Great location - fun, relaxed hostel

We booked quite late so had a triple room for the two of us. Only disappointment was not having a private bathroom, otherwise, the hostel was really well laid out, great staff, quiet, laid back atmosphere. Location was really good - 2 min walk into the main old town.

Masaya Hostel is a winner

Masaya is a clean, friendly hostel. The hostel experience is about inexpensive, community-oriented experiences, and Masaya was just that. We easily made friends with other travelers as well as the staff. And the outings offered at the hostel were perfectly inline with their focus on local, sustainable exploration.

Good hostel badly located room

Good location for a lot of the sites however our room was located right next to reception & the common area/bar so was difficult to sleep with the noise. Actual room was fine & bathroom was really nice, spacious and a great hot shower

Masaya was great

I really enjoyed this hostel. It was cozy and clean and felt like a bit of the city tucked secretly away from the rest. Leo at breakfast time was always a happy face that started the day off well.

Urban Oasis in La Candeleria

I have stayed at many hostels and I will say that Masaya was easily one of my top picks. This place is large with multiple common areas. The rooms were nearly spotless and the location was as good as it gets. You are close to everything La Candeleria has to offer and more! The hostel has your usual amenities with computers, kitchen, VERY clean bathrooms, computers, good internet, and more. They have a wonderful and tasty breakfast and cooking classes that were well thought out and very inviting. A big bonus about Masaya that I quite enjoyed was that demographics of people staying there. It was not your typical young 20's crowd but an eclectic mix of young and old from all over the world. This was incredible. A good vibe, great environment that was not without its party moments but still allowed for a pleasant night’s sleep when ready to turn in. My favorite part of this Hostel was one of the employees Brigitte. She was an absolute incredible host and a huge asset to the Hostel. She greeted as if we were family or close friends with a big happy smile, joined us for games of pool and gave excellent recommendation of things to do in the area. Masaya is lucky to have such an excellent employee. I believe a promotion and raise is definitely in order. To the bosses and owners of Masaya...keep this employee and don't let her go because she made our stay in Bogota memorable and our stay at your hostel unforgettable! Thanks Brigitte and thanks Masaya.

we enjoyed our stay

Excellent location within old town. Staff very helpful.Overall a very good experience. Enjoyed breakfast.

Beautiful, great location, shared bathrooms

This is a beautiful place with three interior patios and a fun vibe. It's located in the picturesque and historic Candelabria district that's an easy walk to the gold museum, Montserrate, and Bolivar Plaza. It's very clean, has a friendly staff, and has gorgeous woodwork. When I booked I didn't realize that our room didn't have a private bathroom so be aware about that. Also our room had a low beam in it running across the ceiling which may have been a potential headache in the middle of the night.

Great central location in a candelaria

We stayed 2 nights and overall enjoyed our stay because it was in a great location in walking distance to all the main sights and many restaurants in la candelaria. However, the shower in our private room number 1 was cold and there was no warm or hot water in the bathroom. On our second day, although we had our own private bathroom, we both opted to shower in the dorm shower which had warmer shower water temperature. We found 2 spiders crawling along the walls in our room. The pluses: The breakfast included was very good with fresh fruit and juice, cereal, eggs, toast. The girl working at the desk was very helpful as she was able to give us lots of information on map, ciclovia, flea market etc.

Backpacker Hostel in Bogota

Pleasant stay (Friendly and Helpful Staff/Good Breakfast) except NO HOT WATER.

Great spot!

Really great hostel, so clean and great showers and amenities. Recommend!

Awesome, friendly place to stay. Close to sights.

I cannot say enough good things about this hostel. The breakfast was above-average for hostel fare (not just toast and fruit, but eggs, cereal, etc.) The staff was super friendly and very helpful. Most spoke fluent English (which is not always the case in Colombia). They even helped us figure out later parts of our trip in Cartagena. The bathrooms and rooms were very frequently cleaned. The one complaint is that our room was very musty/damp smelling. But for $30 a night during the holiday season, it was a great bargain.

clean and friendly

room was clean, but small- not much space to store luggage. it was on a courtyard where restaurant staff traveled so it could be loud. the staff was friendly and gave us some good recommendations and map. convenient location. hostel has kitchen/ common area- it was mellow when we were there. the on site restaurant was good- and convenient if you didn't want to venture out. free breakfast was also good.

Great hostel for backpackers or casual travelers.

Hotel Masaya has a very nice upscale hostel feeling. There are great sitting areas and a kitchen for guests. They make an effort to help you meet the other guests and arrange outings. They are very helpful in finding places to go, tours, and transportation. The attached restaurant is very convenient, good, and comparably priced to other restaurants in the area. The internet access is very good.

Great Location Hostel

Breakfast very good and friendly staff. Location perfect in candelaria, everything in walking distance. Doubles very nice on first floor. Ground floor one has no window. We got changed kindly after asking :) market in the courtyard on three days of our stay. Not much other activities organised. Helpful: WhatsApp group with all guests.

Un excellent Hostel et bien situé

L’hôtel est très bien situé dans la Candaleria, proche d’une petite place très vivante ! L’accueil est excellent, avec le sourire et la gentillesse ! La chambre était propre, les lits confortables. Il y a un grand choix de plats pour le petit déjeuner (américain, healthy, français,…). Le gros atout, la disponibilité du personnel (tous, sans exception), toujours prêt à répondre à nos questions et nous guider dans nos visites et excursions ! Nous recommandons !!!

Tres bonne experience

Emplacement top, personnel disponible et qui parle anglais (pas le cas partout...) Un petit déjeuner TOP

Hotel tres convivial et tres propre. Le personel y est tres sympatique et aimable. La cuisine est excellente, les petits dejeuners parfaits. Si nous repassons un jour par bogota , nous choisirons encore sans hesiter cet hostel.

Pleasant stay in the centre of Bogota

We had three double rooms, one with a private bathroom, the other with shared bathrooms. They were all very clean, comfortable beds, the night not noisy at all. Excellent breakfast. We could stay in the hostel (not in the rooms) as long as we wanted (we had a late flight back home). The people at the reception were all very kind, spoke English and helped with ordering taxis, and with recommendations where to eat.

mauvaises surprises

si vous réservez à masaya hotel évitez les chambres doubles avec salle de bains privatif numero 17 et 18 . vous donnerez sur le bar cuisine de l'hotel. pour le repos vous serez réveillez à 6h préparation du petit déj. et le soir vous aurez droit au concert en live. la prestation ne correspond pas du tout aux photos du site que nous avons pu voir. enfin nous avons changé de chambre pour notre 2ème nuit, après avoir discuté avec le patron.

Super expérience

Magnifique bâtisse située au cœur de la candelaria idéal pour prendre le Pouls de Bogota L'accueil est superbe Le petit déjeuner plus qu'excellent une ambiance zen , moderne , simple qui permet de se sentir très bien Je recommande à fond

Très bon hôtel. Bien situé. Grandes chambres agréables. Dommage que les sanitaires partagés soient un peu justes.

Hostel bonito

El hostel es muy agradable, pero lastimà el personal no fue amable.

Nickel !

Nous y avons passé une nuit en famille et tout s'est bien déroulé, rien à dire

Most of Thrones famous touristic attractions of Bogota are in walkable distance. The breakfast is really great.

Execlente

Excelente hostel!! Atendimento super 10! Staff bem atenciosos! O hostel localiza-se no centro de Bogotá, próximo a pontos turísticos. Quarto excelente, e banheiro, apesar de compartilhado, sempre muito limpo e disponível.

Podem reservar sem medo

Melhor Hostel que ja conheci.

Buena recomendacion

Hostel por los que quiren encontrar jovenes viajando y tambien mas mayores localisacion ideal en centro de bogota y al lado del restaurant el gato gris muy buena carne !! Barrio muy simpatico siento no estar mas que una noche !!

bogota

Nous sommes restés trois jours a Bogota quartier Candelaria, superbe! Le personnel est vraiment tres disponible, anglais espagnol français, aucun souci pour avoir des infos. Masaya est vraiment a recommander, dortoirs ou chambre avec douche WC, Nous revenons pour notre derniere nuit avt le depart, et serons heureux de les retrouver. Nous ne regrettons pas notre choix

Gut

Gebuchte Raumkategorie war nicht verfügbar. Wir bekamen eine schlechtere Kategorie, dafür Frühstück umsonst. Das Zimmer war gegenüber der Damentoilette, leider konnte man ALLES hören... Sonst war alles gut.

Buenas tardes, considero que en términos generales bien. Pues yo me hospede en una habitación privada con baño, con el inconveniente que casi no había suficiente agua y no salía agua caliente. Considero que una ciudad de clima frío no le puede fallar el servicio de agua caliente. Yo soy una persona que viajaré durante un año a la ciudad de Bogota y me gustaría seguir hospedandome en Masaya. El personal que atiende es muy amable, muchas gracias.

Staff amical

Accueil très amical,jolies cours,mise à disposition de plusieurs ordis,bon petit dej,café gratuit tout au long de la journée MAIS:la chambre n'a pas été faite au cours de notre 1er séjour et éviter la chambre 8(pas de fenêtre et dortoir avec plancher en bois au dessus)Il pourrait y avoir un miroir dans chaque chambre.

muy lindo

ubicacion muy favorable, patios internos preciosso, una cocina bastante bien provista, desayuno brutal!!! y muy buena onda. Se los recomiendo.

Super oplevelse

Meget hyggeligt hotel. Flotte værelser især dem med privat bad, har flotte vægmalerier. Dog ligger disse værelser ud til en gårdhave, hvor der kan være en del larm fra,.Renlighed i top. Behjælpelig personale. Alt i alt en super god oplevelse.

Muy buen servicio y atencion

tienen muy buena atención y buen desayuno, muchas áreas comunes y esta limpio, lo único es que los cuartos son muy pequeños

Problematisk

Vi ble bedt om å betale mer enn det vi hadde fått oppgitt. Internet fungerte ikke, det gjorde heller ikke fjernsynet. Lite privatliv. Men hyggelig personale.

Es una buena opción para las personas que quieren conocer Centro Histórico. Las habitaciones no son grandes pero tienen lo necesario. Sugiero que mejoran el lavado de las toallas, están percudidas aun que no son viejas. Tuve un inconveniente con la perdida de una prenda de vestir, pero debo reconocer la rapidez con lo que trataron de solucionaron el problema.

muy buena la atención,excelente los chicos que administran el lugar