Marriott Hotel Downtown, Abu Dhabi
9.2

Wonderful

342 Guest reviews

9.2
Wonderful
342 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.4/10
Comfort9.4/10
Condition9.4/10
Neighborhood8.8/10
Amenities9.0/10

Sheikh Rashid Bin Saeed Street, Abu Dhabi, United Arab Emirates. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
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Hotel Description

With a stay at Marriott Hotel Downtown, Abu Dhabi, you'll be centrally located in Abu Dhabi, within a 5-minute drive of Abu Dhabi Corniche and Abu Dhabi Mall. This eco-certified hotel is 4.2 mi (6.7 km) from Etihad Towers and 8.6 mi (13.8 km) from Abu Dhabi National Exhibition Centre. Make yourself at home in one of the 315 guestrooms featuring minibars and Smart televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and bidets. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Abu Dhabi? This hotel has 6028 square feet (560 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.

Hotel policies

Green Key (Foundation for Environmental Education)

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 12:00 PM
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Optional fees
  • Fee for buffet breakfast: approximately AED 80 per person
  • Fee for in-room wireless internet: AED 80 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Arabic

Russian

Filipino

English

French

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Conference space

Breakfast available (surcharge)

Television in common areas

Garden

Health club

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Express check-out

Limo or town car service available

Full-service spa

Spa treatment room(s)

Sauna

Wedding services

Express check-in

Designated smoking areas

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 3

Conference space size (feet) - 6028

Conference space size (meters) - 560

Number of meeting rooms - 9

Number of outdoor pools - 1

Free self parking

Rooftop terrace

Number of bars/lounges - 2

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Ballroom

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Hotel reviews

9.2
Wonderful342 Verified Reviews
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Cleanliness9.4/10
Service9.4/10
Comfort9.4/10
Condition9.4/10
Neighborhood8.8/10
Amenities9.0/10
10/10
Exceptional
Samir, 17 Apr 2025
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Friendly staff Big rooms Cleanliness

6/10
Fair
Felicia, 09 Apr 2025
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I had issues with my key from check in until day two when they had to call in maintenance to change the lock thrice. However, the staff at this hotel are really helpful especially the concierge and the breakfast is unlike anything you’ve ever seen. Truly amazing

10/10
Exceptional
Kathleen, 01 Apr 2025
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Extremely welcoming staff who were very attentive!

8/10
Excellent
Say, 29 Mar 2025
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The carpets of the room could be cleaner. However, overall great experience and stay!

8/10
Excellent
David, 22 Mar 2025
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The property is very well managed and maintained. My only criticism is that the area surrounding the hotel offers nothing for a traveller apart from the large retail shopping Mall which is diagonally opposite.

10/10
Exceptional
Mohammad, 28 Feb 2025
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Lovely place

10/10
Exceptional
Syed, 14 Feb 2025
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Everything was good about the hotel. From staff to services.

10/10
Exceptional
Loreto Ramon, 28 Jan 2025
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Okey

10/10
Exceptional
MUQTADAR ALI, 25 Jan 2025
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suppub

10/10
Exceptional
shefali, 06 Jan 2025
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Excellent

10/10
Exceptional
Yamini, 15 Dec 2024
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Excellent room and property

10/10
Exceptional
Ajay, 15 Dec 2024
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Amazing

8/10
Excellent
Praveen SagayaRaj, 11 Dec 2024
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Hotel management came to rescue for what could be a worst marriot experience into an excellent stay. Rooms are huge and love the ameneties. The club in the hotel made the stay little unconvinence because of the type of crowd you get to the hotel. Staff and in room dining is excellent.

10/10
Exceptional
Juanita, 06 Dec 2024
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Really liked the place

Great hotel, good breakfast and a nice rooftop place. Room was spacious, big bathroom and very clean. Ahmed at the reception was fantastic! Highly recommended you stay if looking for a place in the downtown area in Abu Dhabi.

10/10
Exceptional
Terria, 05 Dec 2024
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Very clean and staff was amazing

10/10
Exceptional
Dan, 28 Nov 2024
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Great hotel, very clean, excellent staff

8/10
Excellent
stacy, 14 Nov 2024
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This was a beautiful property and I would stay here given the chance. I enjoyed the coffee and the dates that they gave you upon entry and how friendly the staff was. The rooms were very nice.

10/10
Exceptional
Wael, 08 Nov 2024
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Hotel room was spacious and clean, breakfast was excellent, front staff were smiley and helpful. It is downtown area and therefore nice shopping and easy to pickup a Taxi!

10/10
Exceptional
R, 08 Nov 2024
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Room was huge, never stayed in a room so lavish, if I had one tiny note and this is very very tiny, trying to watch the TV from the bed was difficult because it was so far away

10/10
Exceptional
Kubrom, 24 Sep 2024
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The hotel and staff are wonderful for business

10/10
Exceptional
Ahmad, 13 Sep 2024
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I was there for 3 day business trip. The facility is excellent, staff is 10+, location is very convenient near to one of the largest malls. Excellent choice.

10/10
Exceptional
Solaiman, 29 Aug 2024
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Clean and nice people

10/10
Exceptional
Hassan, 22 Aug 2024
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Fantastic service 5* hotel very professional and friendly staff enjoyed my stay here with my kids perfect location 10/10 service

10/10
Exceptional
MAFU, 07 Aug 2024
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The property had been well maintained and according to the Marriot standards, the breakfast was awesome. The staff was welcoming and had a good sense of hospitality towards its customers, whether it was the bellbou, cleaning, breakfast staff, front desk or the car valet parkers. Munib, Sanjeev & all other staff members were well mannered except a bit of attitude by the front desk Salona. Rest of everything was great and we enjoyed our stay & shall definetly choose the same hotel in our next visit.

10/10
Exceptional
Syed, 08 Jul 2024
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Location

10/10
Exceptional
Sidi Mohamed, 06 Jul 2024
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Excellent

10/10
Exceptional
Ahmed, 04 Jul 2024
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Good services from hotel staff and helpful

10/10
Exceptional
Kamil, 25 Jun 2024
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Hashem the front desk agent was an amazing person. He deserves a 10 star. Thank you again hashem for your excellent services

10/10
Exceptional
Kubrom, 24 Jun 2024
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The hotel is in a very good condition, nice rooms, and friendly staff

10/10
Exceptional
RANJI, 20 Jun 2024
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worth the 30 min drive from the airport

10/10
Exceptional
Chacko, 06 May 2024
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Spacious rooms and near the mall.

10/10
Exceptional
Rashid, 15 Apr 2024
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A very good hotel with multiple amenities. Spa and Sports bars are good and the restaurant at Mezzanine floor is very good and the food variety and taste was amazing. Staff are very helpful and friendly and they support you to their best abilities. Swimming pool is not too big and gets crowded and the surrounding is city life. But quality of the hotel is definitely 5 star

10/10
Exceptional
Miroslav, 26 Mar 2024
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Great hotel. Very comfortable large room and comfy bed. Nice shower and toilet. Great view of Abu Dhabi. Close to major shopping mall. Buses will take you everywhere. Plenty of taxies nearby. Gym was very well equipped. Swimming pool also nice. Friendly staff everywhere. I recommend for you stay in Abu Dhabi. Restaurants serve good food.

10/10
Exceptional
Murtaja, 04 Mar 2024
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Very nice to spend the max time you can at the facility it's top lexuary

10/10
Exceptional
Sunell, 16 Feb 2024
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Roopash, Abinav. Hazel, Swetha, Arvinda and Harani are the building blocks of the hotel. Their hardwork and ability to multitask makes the Mariott what it is.

8/10
Excellent
Alireza, 17 Jan 2024
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A bit outdated, minibar fridge was empty and not working.

8/10
Excellent
Verified traveler, 03 Jan 2024
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The hotel was amazing, very clean, lovely breakfast and service. However, our room was on the 23rd floor just under the gym so we could hear banging and music.

10/10
Exceptional
Imran, 25 Dec 2023
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Excellent service and hotel

8/10
Excellent
Liana, 22 Dec 2023
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Stay at Marriott Hotel Downtown Abu Dhabi

Housekeeping helped to put a few floor mats on the floor as it was slippery after my kids had their bath in the bathtub. Hotel was located within walking distance of Al Wahda Mall which was very convenient. Breakfast spread was good with plenty of options.

10/10
Exceptional
Mohamed, 18 Dec 2023
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4 days in Abu Dhabi

Nice and spacious room. Double beds were more than comfortable for our stay. Plenty of variety for buffet breakfast. Walking distance to Al Wahda mall.

8/10
Excellent
Patrick, 30 Nov 2023
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I

10/10
Exceptional
john, 05 Nov 2023
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Clean, modern with a nice staff.

Clean, updated and very nice overall. Check in was the most efficient I’ve ever experienced.

10/10
Exceptional
YONG, 12 Oct 2023
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Great location

6/10
Fair
Omri, 06 Oct 2023
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This is my first experience at AbuDhabi, I was expecting for a better facility for the cost but couldn't put aside the fact that the room was not designed in a way to facilitate a family. Will re-vonsider next time

8/10
Excellent
Nadia, 22 Aug 2023
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good price for the location

10/10
Exceptional
Ajlina, 20 Aug 2023
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Excellent hotel, nice rooms, friendly staff. Excellent breakfast.

10/10
Exceptional
Waseem Ghani, 28 Jul 2023
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Amazing

It was amazing experience to saty at Marriott Downtown Abudhabi specially it loaction is wonderful

10/10
Exceptional
Lailani, 04 Jul 2023
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Clean, staff were friendly, reasonable price.

10/10
Exceptional
Prakash, 13 Jun 2023
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Great staff. Very helpful indeed. Entering the Valet parking can be tough at times, due to space and design constraints. Can be easily resolved if the entry and exit is done on a one-way basis. Currently it is two way and causes delays.

10/10
Exceptional
Ndiba, 21 May 2023
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great value, great stay

10/10
Exceptional
Abdulhakim, 17 May 2023
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Actually there’s a excellent service And excellent place to stay

10/10
Exceptional
ibrahim, 11 May 2023
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Friendly atmosphere

10/10
Exceptional
Sanae, 07 May 2023
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We received an excellent service. Breakfast buffet was really good.

10/10
Exceptional
Bashar, 22 Apr 2023
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Amazing stay with room upgrade

10/10
Exceptional
Shine, 23 Mar 2023
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Booked a Jr Suite and the room was huge and spacious. When someone books a room of that size, you would obviously expect guests to ask if they can provide different bed configurations like either a single king bed or 2 queen bed which the room has space for. We had 2 four year old kids so we had that obvious question but the answer was that they only have the single king bed configuration. The obvious next question was that if they can give us a small extra bed that the room had space for despite the 2 huge couches and the 2 extra large chairs and the answer was that we need to pay extra. I would say its common sense to accommodate that request without charging as its a terrible waste of space with all the unnecessary furniture in the room. However, the answer was no. Imad at the front desk initially said they can give it for free but later another manager just wouldnt entertain the request. The hotel was good and i would rate the property absolutely 5 star but small things like this kill the experience. Its not that we couldn't afford it. Its just how much the property would do to make a customer happy. A crib was offered which was falling apart and doesnt fit a 4 yr old, though the hotel said it fits upto 5 yrs of age. It was just flimsy and too small and we said no. The food was great. Maybe the manager who was on staff while we checked in was just not the best. All the other staff was great and helpful.

2/10
Poor
Tapas, 11 Dec 2022
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They gave me a smoking room. Did not change. Rude when tried to change.

10/10
Exceptional
Sadhan, 25 Oct 2022
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Excellent !

The property is great and offers great service.

10/10
Exceptional
Chan Siong, 28 Sep 2022
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just beside a medium sized mall and close connection to everywhere downtown

8/10
Excellent
Muhammad, 04 Sep 2022
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.

10/10
Exceptional
ogbarode, 15 Jun 2022
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big rooms, polite and helpful service

4/10
Poor
Mansoor, 24 May 2022
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Not so good

Disappointed at this Marriott Property, Check-in process is very slow, Room Condition is not Perfect, Complained about the Hand-held Shower Head leaks (was not rectified), Drawers henges issues….. Was expecting better experience!

10/10
Exceptional
Shay, 13 Mar 2022
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I will not forget the service experience at this hotel,I must especially mention the stunning Triana who even though I was wrong in the calculation and was not right Be sure to explain to me patiently and fairly, I will definitely be back there at the first opportunity🙏

10/10
Exceptional
Verified traveler, 09 Jan 2022
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Well done and well experience

Extraordinary experience. We were welcomed with the utmost friendlyness and all around we can we recommend this fine establishment.

10/10
Exceptional
BAKHIT, 05 Jan 2022
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After three days during our stay we were transferred to another hotel owned by the same owner in AbuDhabi. The transfer was smooth and to a newer hotel with better facilities.Credit to them that we must honor all our reservation terms were surpassed to higher levels.

8/10
Excellent
Shandana, 03 Jan 2022
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Stayed at this hotel for a week in Abu Dhabi. Staff - very friendly and helpful cannot fault, welcoming and smiley. Extremely professional. Amenities - for children there is nothing apart from a small pool on the roof top, which is actually mostly covered. Room - we stayed in the Junior suite which was brilliant, very very spacious for a family. The rooms however I think need some kind of ventilation system to get rid of any smells Location - literally 3 mins walk from the Mall which has amazing shops and a play area for kids in the 3rd floor. The hotel is great for a couple or people on business or even with older children, if you are looking for a hotel with younger kids to have activities then this would not be a recommendation.

10/10
Exceptional
juan, 28 Dec 2021
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Very spacious rooms and clean . Courteous staff .

6/10
Fair
Bernard, 13 Dec 2021
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All was great until we realised that thumping noise that woke the whole family was weights in the gym being dumped on the floor or the noise of treadmill.

10/10
Exceptional
Ingrid, 10 Dec 2021
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Service at front desk provided by Erit

8/10
Excellent
Brandon, 10 Dec 2021
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Good but overpriced hotel

Comfortable bed, nice room, beautiful bathroom, decent pool. We ordered room service and were impressed with the pizza. It's a great hotel if you book with a deal, but there are better hotels for less money in Abu Dhabi.

10/10
Exceptional
Tanous, 09 Dec 2021
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Great hotel

10/10
Exceptional
Jason, 06 Nov 2021
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Hotel is located in the heart of Abu Dhabi and convenient to many area attractions. The staff was very friendly and accommodating and the rooms were very clean with super comfortable beds.

10/10
Exceptional
Kevin, 30 Aug 2021
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Very nice

10/10
Exceptional
Valerie, 23 Jul 2020
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Nice Hotel, I've checkin for this booking. Great Service!!!

10/10
Exceptional
Deepika, 19 Mar 2020
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Marriot is always my fav , everything was so excellent and thank you,

10/10
Exceptional
Chris, 04 Mar 2020
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10/10. Loved it.

Outstanding hotel. Very friendly staff. Great location. I must have mentioned to one of the staff that I had stopped smoking a few weeks before. On my last evening they had delivered a bowl of fruit and a personalised card saying congrats on not smoking. Insane level of service.

10/10
Exceptional
Cecilieta, 29 Jan 2020
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Staff,conceirge,very helpful,accomodate our needs ,best smelling lobby.

8/10
Excellent
Verified traveler, 20 Jan 2020
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The staff and location were great. The carpet in the non smoking room was not fresh and the room smelled like it had been smoked in.

10/10
Exceptional
Verified traveler, 19 Jan 2020
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on level 18. The view is beautiful. Near the shopping mall. The room is spacious. Really happy with our stay.

8/10
Excellent
Amjad, 10 Jan 2020
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This is good Hotal and I enjoyed

8/10
Excellent
Verified traveler, 05 Jan 2020
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Was a lovely place to stay - very helpful staff! Approx 30mins from Airport in Taxi.

10/10
Exceptional
Tatyana, 01 Jan 2020
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Very good

10/10
Exceptional
Dr NE Thilakaratne, 17 Nov 2019
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Excellent!

8/10
Excellent
Verified traveler, 29 Oct 2019
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Very nice property, great location. Room was spacious and very clean, lovely bath. Bath towels were a little rough and old, face towels and wash rags were new. Overall great stay

10/10
Exceptional
Verified traveler, 01 Oct 2019
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Great place, will definitely return :)

The hotel is located in a convenient area in the downtown area, with a big mall just across the street. Staff were very friendly and accommodating! I felt welcomed the moment we walked into the lobby. Rooms are spacious, clean. We got a room facing the mall/crossroad area but it was not noisy at all. Make sure to ask for a higher floor room if you don't want to be facing the building across. The breakfast buffet was decent with a good variety and selection of food. Room service was good. We also loved chilling out at the Shisha bar located on the top floor of the hotel - you need to try their Premium shisha selections! Overall a great place, great value. Will definitely return.

10/10
Exceptional
Verified traveler, 15 Sep 2019
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Great staff and the breakfast buffet was outstanding.

10/10
Exceptional
Verified traveler, 10 Aug 2019
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Very nice location and closer to many places. Nice roof top pool to relax

10/10
Exceptional
Verified traveler, 08 Aug 2019
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Everything great. Location rooms staff and cleanliness

10/10
Exceptional
Onali, 05 Aug 2019
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It was good and enjoyed our stay in Marriott . Rooms are in good condition and location was good as well.

8/10
Excellent
Verified traveler, 24 Jul 2019
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Excellent service; Great Breakfast;Value for money

Overall very good experience; only downsize was the sound-proofing of rooms. Could hear people talking while they were entering room next door

8/10
Excellent
Verified traveler, 12 Jun 2019
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I like it and find it a very good experince.the manager mr. Kumar was very nice

10/10
Exceptional
Lourdes, 30 May 2019
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A true 5* experience

We enjoyed our overnight stay in this hotel. A very cozy and spacious room which is good for our family. The staff are amazing from the reception, room service and other amenities like swimming pool, resto and etc. During our stay we encountered their too busy morning for breakfast and we appreciated how Mr. Jihad one of the staff in Kuzbara help and accomodate us inspite of the high number of guests. Great food and with excellence service. A true 5* experience from check-in to check-out. We will surely stay at Marriott in our next visit to Abu Dhabi.

10/10
Exceptional
Verified traveler, 28 Apr 2019
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Very convinient location. Close to main bus station and big shopping mall. Big rooms. Very clean. Friendly staff.

10/10
Exceptional
Verified traveler, 24 Apr 2019
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This is our second stay at this property. The staff is courteous; service is excellent!

10/10
Exceptional
Sakina, 11 Apr 2019
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Very clean and excellent all round. Just a really lovely posh place to stay in.

8/10
Excellent
Verified traveler, 15 Feb 2019
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Good customer service

We really enjoyed our stay here. We were given a smoking room instead of a non smoking room and that was corrected straight away and we were given free WiFi for the mix up.

10/10
Exceptional
Dave, 01 Feb 2019
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A very welcoming hotel but is 10min taxi ride from the beach. A nice sports bar is found on the mezzanine level with happy hour periods on most days. Bars in the area are very few and can be found usually in a nearby hotel. Many hotels in Abu Dhabi do not have bars.

10/10
Exceptional
Verified traveler, 26 Jan 2019
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Great hotel great staff good location and a great place to relax.

10/10
Exceptional
Verified traveler, 24 Jan 2019
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Great overall experience

Great overall experience with outstanding service and very well located.

8/10
Excellent
Hamada, 22 Jan 2019
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Everything you have come to expect Marriott

As one comes to expect from a Marriott, it is very well managed and maintained. The rooftop bar has a great view of the city and the location ideal, close to the costal road and the Al Wahda Mall. Oh and the breakfast is fantastic.

8/10
Excellent
Verified traveler, 19 Jan 2019
hotel-logo-v2.pngTraveller

Best value hotel of my trip

I stayed in 3 different hotels during my week in the UAE, each had their own pros and cons but overall Marriott Downtown in Abu Dhabi was the best value of the lot as it had almost everything I could have asked for: - Long happy hour on alcohol at the sports bar, though the sports bar atmosphere was poor. - Solid buffet. Breakfast was better than dinner. - Excellent steak on promotion at the JW Steakhouse - Big, well laid out rooms with comfy beds and great turndown service - Friendly staff that were attentive but not overly so to the point of ad nauseam (I'm talking about you, Raffles) - Walking distance to the Al Wahda mall and the bus station taking you to Dubai. Happy with that in a city that otherwise requires you to get a cab everywhere. There were a few downsides: - No free wifi in the rooms!!! You can get free wifi on the communal floors but have to pay for it in your room. This is the main reason I've taken a whole point away from my rating and why I would consider other hotels if I were to go back to Abu Dhabi. - The pool on the 25th floor has been almost sheltered from sunlight by architecture. Need to go somewhere else to get a tan going. - The "business centre" is one computer. It could do with a few more computers - Quite a stuffy, bland business-centric decor (particularly lobby) you'd come to expect from a chain like the Marriott. We much preferred the modern and homely feel at Rove Downtown.

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