Mantra Quayside
8.8

Excellent

1783 Guest reviews

8.8
Excellent
1783 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.4/10
Comfort8.6/10
Condition8.8/10
location8.4/10
Neighborhood8.4/10
Value8.4/10
Amenities8.6/10

Cnr William Street and Short St, Port Macquarie, Australia. See map

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
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See map

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Hotel Description

A stay at Mantra Quayside places you in the heart of Port Macquarie, a 2-minute drive from Town Beach and 6 minutes from Flynns Beach. This aparthotel is 4.5 mi (7.2 km) from Lighthouse Beach and 4.5 mi (7.3 km) from Tacking Point Lighthouse. Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Parking height restrictions apply

LGBTQ friendly

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 7:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay
  • Breakage deposit: AUD 200 per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 8:30 AM to 10:00 PM.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 7:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Check-in ends at 7 PM Monday-Friday, 6 PM on Saturday, and 5 PM on Sunday and public holidays. Guests arriving after check-in hours can notify staff of their arrival using the call button on the premises.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • A fee is charged for additional parking.
Minimal age
18
Optional fees
  • Late check-out fee: AUD 150 (subject to availability)
  • Crib (infant bed) fee: AUD 40 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Non-smoking

Accessible facilities

Other

Elevator

Barbecue grill(s)

Laundry facilities

Express check-out

Sauna

Wheelchair accessible parking

Number of outdoor pools - 1

Parking (limited spaces)

Free self parking

Rooftop terrace

Pool sun loungers

Terrace

Vending machine

Covered parking

Secured parking

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible fitness center

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

8.8
Excellent1783 Verified Reviews
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Cleanliness9.0/10
Service8.4/10
Comfort8.6/10
Condition8.8/10
location8.4/10
Neighborhood8.4/10
Value8.4/10
Amenities8.6/10
10/10
Exceptional
Di, 09 Apr 2025
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Studio apartment with balcony looking towards the river. Very comfortable. Staff are especially helpful.

10/10
Exceptional
TRACY, 06 Apr 2025
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Very welcoming friendly reception staff member. Room had a nice outlook over the area. Comfortable and modern. Safe and clean.

6/10
Fair
Christine, 06 Apr 2025
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Wasn't explained how to get from carpark to room.

10/10
Exceptional
Marie, 03 Apr 2025
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Close to everything

10/10
Exceptional
martin, 29 Mar 2025
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Good location and well maintained

Convenient location and onsite parking

10/10
Exceptional
Michelle, 27 Mar 2025
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Staff were very friendly, room was spacious and very clean. Great location. Staff were quick to ring us after check out to advise we left AirPods behind. Happily stay here again.

10/10
Exceptional
Elzbieta Iwona, 24 Mar 2025
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Very good location, close to shops and restaurants. Apartment had everything what I needed. Nice and helpful staff

8/10
Excellent
Richard, 20 Mar 2025
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Well located, good value and tidy. A bit noisy with busy adjoining road but not a deal breaker

8/10
Excellent
Sarah, 17 Mar 2025
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Lovely comfy beds and good clean rooms. Only thing is put some ice water in the fridge please!

8/10
Excellent
Marilou, 13 Mar 2025
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The room is nice, tidy and spacious. It is near shops & dining areas. Staff at reception are all pleasant and very helpful in providing info. Would stay again when we are in the area.

10/10
Exceptional
Dr Sandy, 01 Mar 2025
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Perfect stopover

Fantastic place. I asked for a quiet room and got one. Just extremely comfortable and really modern updated. Easy parking just really lovely.

10/10
Exceptional
Robert, 27 Feb 2025
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Free under ground parking excellent lap pool

10/10
Exceptional
Kursten, 22 Feb 2025
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Great stay

Excellent stop over stay, very clean and quiet apartment. Will definitely stay again.

8/10
Excellent
Alexandra, 20 Feb 2025
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Clean and tidy good location, close to lots of meal options and Woolworths. Close to town

10/10
Exceptional
Todd, 16 Feb 2025
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Great room and location, plenty of facilities onsite. Friendly staff.

10/10
Exceptional
Janet, 09 Feb 2025
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Good location close to waterfront and town centre.

8/10
Excellent
David, 09 Feb 2025
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Close to everything. You dont need to move your car. We have stayed here a couple of before and been really happy here. The cleanliness let it down this time.

10/10
Exceptional
Robert, 07 Feb 2025
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rooftop pool was amazing loved the Room

6/10
Fair
rachel, 07 Feb 2025
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terrible bed!!!!

10/10
Exceptional
Michael, 04 Feb 2025
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Great location. Restaurants are all in walking distance.

10/10
Exceptional
Kathryn, 02 Feb 2025
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Great location and facilities. Clean and modern. Loved the pool.

8/10
Excellent
Ma, 31 Jan 2025
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Nice place, really clean, staff helpful

10/10
Exceptional
Steve, 30 Jan 2025
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Great property…clean, spacious, close to everything.

10/10
Exceptional
Tammy, 28 Jan 2025
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Our stay was 2 nights and we thoroughly enjoyed it. The only drawback was there was only 2 towels in the room, and between using spa and shower would have preferred 4. The spa was on balcony and we had to cross carpet to get to shower and didn’t want to get carpet wet. We ended up getting 2 extra towels from the pool area on the roof. Big thumbs up to the young fellow cleaning rooms etc. he was very friendly and welcoming to the area.

8/10
Excellent
ATHANASIOS A, 25 Jan 2025
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Nice stay

Ok

4/10
Poor
Jeanie, 21 Jan 2025
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Expensive for a depersonalised stay. No help with luggage.

8/10
Excellent
Gary, 20 Jan 2025
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Great staff

10/10
Exceptional
Christopher, 13 Jan 2025
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Close to town and the waterfront. Easy access and included parking.

10/10
Exceptional
Susanne, 11 Jan 2025
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The room was very clean and comfortable. The experience with the staff was excellent. We loved the gym and pool rooftop area. We will definitely return.

6/10
Fair
Renee, 08 Jan 2025
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Roof top pool area has absolutely no under cover roof, which renders it useless in the rain… Sauna & Gym etiquette could be displayed to help remind guests of appropriate behavior in each area!! Reception is always friendly and helpful

10/10
Exceptional
Verified traveler, 07 Jan 2025
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Family friendly service apartment

Very nice apartment hotel. Central location, good facilities; room is spacious, clean and comfortable; friendly staff. Overall an enjoyable stay.

8/10
Excellent
Leigh, 05 Jan 2025
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Great spot, helpful staff, close to everything.

10/10
Exceptional
Cheryl, 05 Jan 2025
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A great spot

A relaxing stay with everything at your doorstep. The apartment was clean and had a lovely balcony. A bit of noise from traffic but not too bad. A view to the water and a great rooftop pool and outdoor space to read and relax. We recommend and would stay again.

4/10
Poor
Emily, 05 Jan 2025
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Clean rooms, central and nice staff but rooms are not sound proof kept up all night by cars racing etc not far from hotel and babies crying in the hotel. Also pool due to open at 8.15 I had to call reception and ask them to come remove the pool blanket so we could use pool. We wanted to have a swim before re heading off and were delayed unnecessarily with no apology. For price expected better. Also pool is nice but tiles all coming loose and can tell been that way for a while.

10/10
Exceptional
Renae, 05 Jan 2025
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Fantastic stay

10/10
Exceptional
Michelle, 04 Jan 2025
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The property and the staff were lovely. We were only there for 2 nights but could have easily stayed in the one bedroom apartment much longer. Very well laid out room. Only gave 4 stars for cleanliness because I thought the shower could do with a good scrub but otherwise immaculate. Would definitely stay there again.

4/10
Poor
Clare, 02 Jan 2025
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The night manager was awesome, no issues there! Would have been awesome if the spa on my balcony had water and I could use it. The bathroom wasn't overly clean either.

10/10
Exceptional
Yama, 02 Jan 2025
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After hours check in was easy and convenient

10/10
Exceptional
kerry, 31 Dec 2024
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Cracker stay!

Easy to find, safe parking, great staff, great location, would stay again!

10/10
Exceptional
Stephen, 29 Dec 2024
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I arrived after 6pm, so accessed my room key using a lock box code, which all worked fine. Plenty of dinner options within a short walk. My room was quite large and very comfortable. If I was to return to Port Macquarie I would be happy to choose the Quayside again.

4/10
Poor
Anne-Maree, 27 Dec 2024
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DiY Service What service

The room was fine. The outlook was not what i expected. Shots were taken from the rooftop. I booked 4 nights. I quote Serviced Apartments. Not once during my stay was my appt cleaned rubbish removed towels refreshed tea & coffee topped. This should not be rated as 4 Stars with no service.

10/10
Exceptional
Susan, 25 Dec 2024
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Clean, good condition and everything was provided. excellent location in Port Macquarie.

10/10
Exceptional
Gregory, 24 Dec 2024
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Great place to stay.

Great one bedroom apartment. Friendly staff. Walking distance to restaurants and shopping.

10/10
Exceptional
Craig, 14 Dec 2024
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The place suited all my needs, will be staying there again

8/10
Excellent
Erin, 08 Dec 2024
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Property was great. Plenty of room, comfortable beds and had everything we needed. Lots of shops and restaurants within walking distance. Basement parking was secure and had a high ceiling (easy for taller cars). Only stayed a night but will definitely do more next time to take advantage of the great location.

10/10
Exceptional
Garry, 08 Dec 2024
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Pool how quite n dark the room was for late sleep in

10/10
Exceptional
Roger, 06 Dec 2024
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Very good large apartment Central location Heated pool Undercover parking

10/10
Exceptional
Greg, 01 Dec 2024
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Absolutely fantastic property. Huge rooms. Couldn’t fault it. Would definitely stay there again. Very clean in the bathrooms, shower, etc.

10/10
Exceptional
DAN, 29 Nov 2024
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good value for the money paid!

spacious room and very clean

10/10
Exceptional
Chantelle, 28 Nov 2024
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Absolutely stunning. The pool is the perfect temperature, the place was clean and the facilities were great. Can’t wait to stay again

8/10
Excellent
Ian, 27 Nov 2024
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Great for an over night stay.

10/10
Exceptional
Jenny, 26 Nov 2024
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We appreciated the large rooms and room facilities which included a kitchenette. Our room was very quiet, clean and comfortable.

8/10
Excellent
Wilson, 23 Nov 2024
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Good location

Very helping staff. Toilets are a little tricky to bath toddlers due to the set up of our bathroom. Otherwise it was nice.

6/10
Fair
Janell, 17 Nov 2024
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Not relaxing

The room was fine. We booked a balcony with spa, the road noise is so loud it wasn’t relaxing to be on the balcony. The rooms and doors are not very soundproof so if you are a light sleeper it wont suit you.

8/10
Excellent
Donna, 15 Nov 2024
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Good location

10/10
Exceptional
Cameron, 13 Nov 2024
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Very comfortable, well priced room with all the amenities, was very happy with everything

8/10
Excellent
Sean, 12 Nov 2024
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view of car park and quite close to a busy intersection

10/10
Exceptional
Trevor, 10 Nov 2024
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Would have preferred a front facing room with balcony instead of shared outdoor area at back.

10/10
Exceptional
Lea, 10 Nov 2024
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This property is in a great position and management are fantastic

8/10
Excellent
Deborah, 29 Oct 2024
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Good location and parking. Shops and cafes are nearby within an easy walking distance.

6/10
Fair
Sharyn, 24 Oct 2024
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The internet was not reliable.

10/10
Exceptional
Christine, 23 Oct 2024
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Clean tidy, quiet ,perfect

8/10
Excellent
Roger, 16 Oct 2024
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Good for the price

8/10
Excellent
Dinesh, 11 Oct 2024
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Liked the place

10/10
Exceptional
Caroline, 11 Oct 2024
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Staff were pleasant and helpful. Room was spacious and well equipped

8/10
Excellent
Verified traveler, 29 Sep 2024
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Very noisy but perfect hotel for a one night stop over.

10/10
Exceptional
Alan, 27 Sep 2024
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Nice overnight stay.

10/10
Exceptional
Paul, 24 Sep 2024
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Nice and comfy.. Large rooms.

8/10
Excellent
Kim, 03 Sep 2024
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Great location, easy to walk to shops, restaurants. There is some traffic noise

10/10
Exceptional
Adrian, 25 Aug 2024
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Clean, quiet, comfortable and perfect for a one-night stay.

6/10
Fair
Eduardo, 11 Aug 2024
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Hot tub which was the main reason we chose Mantra Quay, was in poor condition. Water temperature couldn’t be adjusted, water was dirty and overall condition of the tub was really bad. Mattress way too soft and ac way too loud. not a good night of sleep. On the good side, room was really well equipped. All kitchen utensils, appliances in good condition. Staff made late check in nice and easy, and location was just perfect. Rooftop swimming pool also very good.

10/10
Exceptional
Andrew, 16 Jul 2024
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Family had a blast. Great amenities. Couldn’t g we the kids out of the pool.

6/10
Fair
Renee, 14 Jul 2024
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Some areas in the room were quite dusty- (behind bedroom door, bedside table, corner beside couch) Glasses were stored in a very high cupboard & pushed right to the back which made it difficult to reach them. All 4 champagne glasses were dirty & needed to be washed before we could use them. Very much appreciated a washing machine, drying rack & pegs being provided! Bed was lumpy but sheets were clean & crisp!

10/10
Exceptional
Mike, 14 Jul 2024
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Mike

Excellent property and experience. Reception recommended Bar Grill Restaurant - disappointing. One meal OK, other poor, warmed up fish and chips - dry!! Poor response from restaurant staff - not interested in repeat business which they won't get from us - not Mantra's fault.

10/10
Exceptional
Carolyn, 26 Jun 2024
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Great room, plenty of space for 2 of us. Walkable to local restaurants in the evening. We had a hot tub on our balcony which was amazing, only downside being right on the street corner anyone walking/driving past would be able to see you on the balcony. Also not a fan of a shower over a bath but the water pressure was okay at least. For one night it ticked all the boxes.

10/10
Exceptional
ERIC, 15 Jun 2024
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Extremely pleased with stay, would recomend

2/10
Poor
Scott, 13 Jun 2024
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Horrible

8/10
Excellent
Brent, 11 Jun 2024
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Great property with a spa on the balcony and nice view of the river. Close to good restaurants and shops.

10/10
Exceptional
Peter, 04 Jun 2024
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Great Location. Walking Distance to many things

We stayed in room 220 for 4 nights. Fourth time at this resort. Room was clean and tidy and everything in working order. Staff friendly and helpful. Walking distance to Cafes Shops and Restaurants and a Coles supermarket Would definitely stay here again

10/10
Exceptional
Alan, 01 Jun 2024
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All good

8/10
Excellent
Ross, 31 May 2024
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Great location close to CBD, town restaurants and entertainment. Plenty of room, comfortable bed and lounge, kitchenette and refrigerator were very useful and adequate, television was adequate although I had some difficulty casting from my phone. Internet was good. We didn't like the shower over the bath with limited space. Tariffs are a little expensive but all in all a nice get-away.

8/10
Excellent
Sarah, 30 May 2024
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the room was spacious and comfortable, with a nice view and friendly staff. the tap water had a bit of a dirty taste which was a bit unexpected. also the air conditioner did not work. we enjoyed the stay though and would stay again.

10/10
Exceptional
GREG, 29 May 2024
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Hotel was close to everything. Rooftop bbq area and pool were great.

10/10
Exceptional
DAN, 23 May 2024
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Excellent stay as always !

10/10
Exceptional
Christopher, 20 May 2024
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Great location nice room

10/10
Exceptional
Gerard, 19 Apr 2024
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Comfortable place to stay in Port Macquarie. Decor a bit austere inside but good to stay for a night.

10/10
Exceptional
Leonard, 15 Apr 2024
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Great place to stay for a while, close to pretty much everything.

10/10
Exceptional
Alex, 14 Apr 2024
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Consistent experience with Mantra brand. Room was decent size and comfortable. Staff at reception friendly and helpful. Nice spot walkable to the waterfront and dining/shopping. Free secure undercover parking was also good to have

10/10
Exceptional
Mark, 14 Apr 2024
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Good.

Good place to stay. Lovely apartments.

8/10
Excellent
Andy, 02 Apr 2024
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Nice View to the Wharf/ Water Poor acoustic to glazing/ sliding door to balcony facing main road

8/10
Excellent
Ben, 28 Mar 2024
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Comfortable stay.

10/10
Exceptional
Robert, 27 Mar 2024
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Close to everything

8/10
Excellent
Katherine, 27 Mar 2024
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The room was reasonable: it was quiet, had easy parking with lift, the rooftop pool and BBQ area looked great ( we didn’t use it, but it appeared clean and looked well maintained with great view over harbour area, the room had good block out curtains. Negatives included: the air conditioner did not work adequately, the bathroom was tired with some spots of mould present, there was a bedside light only on one side of the bed, the fridge wouldn’t be adequate if staying for more than a night or two (the freezer didn’t work - had to buy ice the following day to ensure I could transport my medication appropriately). I think overall it was reasonable value.

10/10
Exceptional
Karin, 23 Mar 2024
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Central position, great facilities, lovely hosts, will be back again 😀

6/10
Fair
Martin, 17 Mar 2024
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Nothing Very old and expensive needs updating badly

8/10
Excellent
Craig, 16 Mar 2024
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Spacious clean and with basement parking

8/10
Excellent
Rebecca, 09 Mar 2024
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Lovely stay. Clean and tidy. Close to everything. Only negative was that the spa in our bathroom didn’t work.

10/10
Exceptional
arwen, 05 Mar 2024
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this was intended as a functional stop over on our way to sydney. In fact we wished we could have stayed longer. Very comfortable bed, and the addition of the hot tub on our balcony made it feel very luxurious!

8/10
Excellent
Richard, 03 Mar 2024
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great

Good

10/10
Exceptional
Lorna, 02 Mar 2024
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Hotel was located close to the water, restaurants and shops. Staff were pleasant and informative.

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