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Maison Sofia - MGallery8.8Excellent
61 Guest reviews
8.8Excellent61 Verified ReviewsRead all reviewsCleanliness8.4/10Service8.4/10Comfort8.2/10Condition8.6/10Amenities10/10
Excellent
61 Guest reviews
Atanas Dukov 36, Sofia, Bulgaria. See map
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Hotel Description
With a stay at Maison Sofia - MGallery in Sofia (Lozenets), you'll be steps from Expo 2000 Congress Centre and 2 minutes by foot from Borisova Gradina Park. This luxury hotel is 0.2 mi (0.3 km) from Tokuda Hospital and 0.3 mi (0.4 km) from East Park Trade Centre. Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
LGBTQ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: BGN 3.00 per person, per night
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses solar energy, plus a grey water recycling system
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Fee for buffet breakfast: approximately BGN 20 per person
- Airport shuttle fee: BGN 48.90 per vehicle (one-way, maximum occupancy 4)
- Self parking fee: BGN 20 per night
- Valet parking fee: BGN 20 per night
- Pet deposit: BGN 100 per stay
- Pet fee: BGN 50 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
Bulgarian
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Airport transportation (surcharge)
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Free wired internet
Area shuttle (surcharge)
Number of restaurants - 1
24-hour business center
Number of indoor pools - 1
Outdoor tennis courts - 3
Snack bar/deli
Turkish bath/Hammam
Self parking (surcharge)
Valet parking (surcharge)
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Terrace
Electric car charging station
Water dispenser
Vegetable garden
Banquet hall
Wheelchair-accessible path to elevator
Visual alarms in hallways
Handrails in stairways
Wheelchair accessible – no
Food and water bowls
Well-lit path to entrance
Stair-free path to entrance
Hotel reviews
Traveller
TravellerVery modern and clean, nice big recreational pool and sauna.
TravellerI’m definitely going to stay again at the hotel 👌
Traveller5** All round
Beautiful place staff are very attentive especially the night porter who has been amazing with myself these past two weeks on two seperate occasions. Spa is beautiful and very clean
TravellerAmazing stay
Amazing stay
TravellerNot great for the money
Second stay was not as good as the first. Room was not ready when we arrived. Were then given a dirty room with a broken bed so had to ask to move. Was a bit inconvenient and not really a four star experience second time.
TravellerGreat and cozy!
TravellerHot mattresses
Booked 3 nights but stayed 1. The hotel is ok not quite mgallery quality and is quite far from the centre. Near a main road so from our room (the cheapest suite) this was noisy. Mattresses are all memory foam which unfortunately wakes me constantly from the heat. Moved to the Millennium with pocket spring but hard mattress so not much better, try the Sense or Inter
TravellerThis is the best hotel I stayed in Bulgaria Sofia!!!!
TravellerUpdated, comfortable and clean hotel. What imakes it stand out from the plethora of luxury hotels downtown is the sraff's exceptional hospitality. Being from the same industry i did appreciate the unbeatable combination of a very comfortable bed, tv with smart view, rainfall shower, scrumptious breakfast with great cofee, beatiful spa and the warm smiles of all the employees eager to help you at any moment. There are policies that are a bit unusual and i havent experienced in other hotels prior but they were no issue once explained.Front desk staff is with excellent communication and customer service skills. English is spoken throughout. The gym and spa area are immaculate with an on call masseurs. The property is located next to a great forest/park, one of the oldest in Sofia and it will take you 30 min to downtown if youre willing to have an adventure. Excellent for traveling with pets. I highly recommend this hotel! It was my home away from home for a week and i will most definitely be back! Thank you Maison
TravellerBrilliant facilities
Really nice hotel the staff, rooms, restaurant were great but the gym, pool and spa facilities were brilliant. This will become our default hotel in Sofia
TravellerThis was my second time staying here and it was great.
TravellerClean comfortable, convenient, convenient with with nice facilities. .
TravellerGreat place
TravellerWe arrived after check in time, had to wait over an hour for a subpar room. While getting dinner at the hotel restaurant, they forgot to put in my order completely and we waited over an hour for a replacement (30 mins before anyone checked in). Finally, when we were going to return to the room, we stepped in the elevator and as the door was shutting, multiple cables snapped in front of our eyes. Negative 5 stars wouldn't be low enough for our experience.
TravellerAmazing staff and service.
TravellerVery good breakfast Very nice staff Modern decor If you know the way, then it’s a 25 minute walk into the centre and was safe even late at night. If you don’t know the area then you will need to get a taxi
TravellerVery clean, friendly staff, good restaurant within the hotel, safe area
TravellerRecently visited for a 4 night stay for a birthday trip. The hotel was under renovation at the entrance but the inside was already completed and it looked elegant and immaculate. Very nice design throughout the entire hotel and all the facilities were amazing. The restaurant food was lovely, the pool and spa was incredible and relaxing. I enjoyed a massage that was good value for money. The gym was nice too, plenty of equipment to use. Also the room we had was fantastic, such a lovely design and very functional, had everything we needed and more.
TravellerGreat Stay, great breakfast great staff, moreover Hristo !! I highly recommend and will be back
Crypto-friendly Bookings
Your money’s good here.
5 stars
I only stayed one night . I need to be close to hospital. Staff was friendly and hotel was clean.