M20 Boutique Hotel
8.2

Excellent

48 Guest reviews

8.2
Excellent
48 Verified Reviews
Read all reviews
Cleanliness8.6/10
Service8.0/10
Comfort8.4/10
Condition8.2/10
Amenities7.6/10

Via Giuseppe Mazzini 20, Milan, Italy. See map

Free WiFi
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Elevator
Hair salon
Airport transportation (surcharge)
Show morearrow-right-blue.svg
See map

Loading ... Please wait whilst we find you the best room offers.

Loading...
Loading...
Loading...

Hotel Description

A stay at M20 Boutique Hotel places you in the heart of Milan, within a 10-minute walk of Cathedral of Milan and Piazza del Duomo. This inn is 0.3 mi (0.4 km) from Galleria Vittorio Emanuele II and 0.4 mi (0.7 km) from Teatro alla Scala. Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with down comforters and Frette Italian sheets. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 15
Check-out by: 11:00 AM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
15
Optional fees
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 25 per day (656 ft away)
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Airport transfers

Concierge

Laundry

Entertainment

Non-smoking

Other

Elevator

Hair salon

Airport transportation (surcharge)

Laundry facilities

Safe-deposit box at front desk

Front desk (limited hours)

Express check-in

Shopping mall on site

Distance from property (ft) - 656

Distance from property (meters) - 200

Handrails in hallways

Handrails in stairways

Wheelchair accessible – no

Well-lit path to entrance

Hotel reviews

8.2
Excellent48 Verified Reviews
warning-sign.svg
Cleanliness8.6/10
Service8.0/10
Comfort8.4/10
Condition8.2/10
Amenities7.6/10
10/10
Exceptional
Katty, 25 Apr 2025
hotel-logo-v2.pngTraveller

Excellent staff, location & service. Would def recommend

10/10
Exceptional
Diana, 24 Apr 2025
expedia-logo-v2.pngTraveller

Easy to walk to main city areas from this hotel

10/10
Exceptional
Moez, 21 Apr 2025
expedia-logo-v2.pngTraveller

nice hotel , nice staff

6/10
Fair
Patricia, 14 Apr 2025
hotel-logo-v2.pngTraveller

Front desk was amazing , the room looked clean however the pillows were smelly and was unable to be comfortable

8/10
Excellent
JOHN, 12 Apr 2025
expedia-logo-v2.pngTraveller

The overall space is really small. We were expecting bigger space for the price. Location is very central and walkable to a lot of restaurants, the Duomo and shops.

10/10
Exceptional
Melanie Polanco, 04 Mar 2025
expedia-logo-v2.pngTraveller

Loved the location of this property, it is right in the heart of Milano. Very walkable, very safe, very friendly and accommodating staff. 10/10.

10/10
Exceptional
Moez, 13 Jan 2025
expedia-logo-v2.pngTraveller

Quite and near everything

2/10
Poor
MINA, 07 Jan 2025
expedia-logo-v2.pngTraveller

This is not a hotel, nice people may work there but you cannot find anyone at the reception when you need them! No phones in the room! There is a phone number provided at reception desk and you have to pay international fees to call and you may not get any appropriate response. Disappointing communication system and service. They told me they have shuttle service snd they denied it when I asked for it. You will be on your own if any problem occurs. You get even locked in bc this place is located on 2nd floor in a plaza with iron gates which get locked at night and no-one answers the doorbell assigned to this hotel! Even communication with them through expedia takes time! Seems the staff have no idea about the condition of taxi and uber transportation in this city, they provided me wrong info. So disappointed. I hope it get removed from Expedia hotel list

10/10
Exceptional
Magin, 05 Jan 2025
hotel-logo-v2.pngTraveller

Family Trip to Milan

Very good

6/10
Fair
Sattam, 06 Dec 2024
expedia-logo-v2.pngTraveller

The hotel is in a great location, but access to it is not very convenient. Additionally, the elevator is quite small

2/10
Poor
Neil, 24 Oct 2024
expedia-logo-v2.pngTraveller

Really bad…. Really, really bad.

8/10
Excellent
Anne, 17 Aug 2024
expedia-logo-v2.pngTraveller

We appreciated our stay here. Be aware that the entry to the hotel is inside a gallery. Parking is also blocks away. Staff was great!

8/10
Excellent
Alfonso, 15 Aug 2024
expedia-logo-v2.pngTraveller

A bit hard to find the entrance because the signage on the outside of the building is not adequate. Location is wonderful though. Close to Duomo, shopping, transportation and restaurants. The room was fine, no frills, and the a/c worked great.

4/10
Poor
Muffie, 27 Jul 2024
expedia-logo-v2.pngTraveller

Stay was okay. The cleanliness of the room was in question. Room was behind the reception and I could hear what was said. However, great location

10/10
Exceptional
john, 14 Jul 2024
expedia-logo-v2.pngTraveller

Quaint boutique hotel in the heart of all the fun. Walkable to all the local hotspots. Very nicely operated by the staff.

6/10
Fair
Natalia, 12 Jul 2024
expedia-logo-v2.pngTraveller

Overall I really liked the location of the hotel , good air conditioning in the hotel but it is a little bit hard to find , as it’s on the second floor , be aware that the deposit doesn’t come out straight away comes out of your account when you pay in full on the day of arrival. The bathroom was okay , a little bit dirty looking due to black hardware , and we did have cigarettes butts on our balcony , from the previous people who stayed there. On arrival , card machine did not work , and it’s better to ask for a link to pay through. There’s free WiFi , access key to the main gate and inside door , also elevator access and a hairdryer in the room , the room size is decent , a 5 minute walk from the Duomo and loads of places for breakfast , lunch and dinner. The staff are kind and welcoming. It’s a decent hotel for a couple night stay. The hotel offers transfer however when we booked ours it did not arrive so definitely have taxi numbers saved and ready to go just in case , and the hotel only books the transfer for you and you pay the driver on the day apparently but ours did not come.

8/10
Excellent
Corrie, 11 Jul 2024
expedia-logo-v2.pngTraveller

For 2 nights it was fine. This is not a full service hotel. It is very close and walkable to the Milano Duomo and the train station.

10/10
Exceptional
Cindy, 01 Jul 2024
expedia-logo-v2.pngTraveller

Perfect location and staff

10/10
Exceptional
Michael, 28 Jun 2024
hotel-logo-v2.pngTraveller

Very nice and clean but hard to find.

This is a great little boutique hotel, but a little hard to find. It is basically one floor of a commercial center that was turned into very nice and clean hotel rooms. One negative, they claimed to have laundry, facilities, and service. But they have neither. At best, they give you a phone number to a place about a half a mile away that you can drop your laundry off at.

10/10
Exceptional
Nilsa maria, 27 May 2024
expedia-logo-v2.pngTraveller

It was great

This page has been refreshed for the best prices.
promotion

You could be seeing lower prices

Register or Login and save with our member prices

Crypto-friendly Bookings

Your money’s good here.

Pay with KRAKPAY
Pay with CREDIT CARD
Pay with Binance Pay
Pay with PAYPAL
Pay with AVA
Pay with Crypto.com Pay
Pay with BTC (Lightning)
Pay with UST
Pay with ETH

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.

BESbswy