Loews Hollywood Hotel

9.0

Wonderful

3925 Guest reviews

9.0

Wonderful

3925 Verified Reviews

Read all reviews

Cleanliness9.0/10

Service9.2/10

Comfort9.0/10

Condition8.8/10

Amenities8.8/10

Was a great environment and everything smooth and straightforward

Location

We were very impressed with this hotel. From the moment we walked through the door we were treated as if we were someone special. We were allowed to check in early with no fee, and received a free room upgrade. The service was unbelievable every where we went within the hotel someone was around to help, or open a door. Anytime we are in the area we will never stay anywhere else. Thank you all for an incredible stay.

Security was excellent.

From the minute you arrive until the moment you leave, the service is outstanding! Very responsive, quick to do things to make the customer happy, Clean, neat, friendly, focused.

This hotel is amazing with a luxury feel. Staff are very friendly and respectful. The room was very clean. My only complaint was housekeeping knocked on the door at 8am to clean/tidy but we were still in bed. Housekeeping never returned later. Even that is minor. I feel the hotel itself deserves the highest rating here. The area around it and Hollywood Blvd is sketchy after dark. I still went for walks after dark. Just be careful.

Hotel was clean and staff was super helpful

It is right in the middle of Hollywood. Lots of chaos as well as unwanted area visitors. The hotel staff are great. The hotel is a bit old and outdated with a distinct stench.

Great hotel and staff! Andy at the reception is very professional friendly.

Love the location! Very close to all major attractions, shopping and restaurants. Staff are very friendly too.

Good location. The room’s air conditioner is loud. The business hour of the hotel bar and restaurant are not convenient.

Was disappointed that didn’t had a tub

Super convenient location - walkable to Hollywood Boulevard, right near Dolby Theater and Chinese Theater, and next to a shopping mall too. Quick uber to Universal Studios. Everything you need, good value. I took a video of the standard room if helpful to anyone: https://youtu.be/YOE8YptjB0M?si=xuLQtcS9Jal4ubxQ

I had a great experience!

Loews continues to be a great option for my stays in Los Angeles. I can rely on wonderful staff and an amazing atmosphere.

Nice and clean

Excellent!!!

It was lovely. Would stay again

Nearly hit the mark!

Great stay . Have to come to lobby to pick up door dash. Been there on different floors several times and ice machine always out without any notice or concern. Notified front desk, in room dining, & vip desk. Received no apology or fix. Also impossible to get tray retrieved. Must lug heavy tray to place outside door. A lot of pluses including location. But now that I have recalled all these missteps, I should reassess my rating. lol.

Excellent location for tourist time in Hollywood area of LA. Easily walkable to the walk of fame and Chinese theater. Small attached mall with shopping and dining options. Valet parking was easy, but pricey. Nice bar with good drinks and a happy hour. Wonderful heated pool. Kind and helpful staff. Comfortable bed. Recommended.

Only 20 dollars parking at parking lot connected to Loews. No need to Valet! That’s great in LA. Clean, comfortable space. Good, expensive breakfast. Did double charge me minibar waters so I had to call after checkout, which was annoying but resolved. Recommend.

Best hotel ever !!

Amazing this is my favorite hotel always the best service !

Amazing staff! Great location. Shopping, eating and sightseeing around the corner. Staff was incredible. Room was very comfy. Rating 10/10

Assigned a downgraded room. Worst ever.

Easy walking distance to sights!

Hotel was nice. The room on the Hollywood sign side was a bit dated and showing its age. Beds were comfy

Really clean hotel. Friendly staff. Great location.

Great location and staff

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Staff was friendly and always welcoming when returning from the day.

The hotel is centrally located so if you want to do all the usual touristy activities, then this is the place to be. It is also right beside the metro so going to Universal Studios Hollywood and downtown LA was very convenient. The staff was highly professional and efficient. The hotel is clean and provides room cleaning on a daily basis which is wonderful.

I enjoyed and the hotel was nice

Sebastian is amazing!! He welcomed me late in the evening, provided a complimentary suite upgrade, and a late check out! Best service I have ever received in LA and I will be coming back.

Staff was exceptional and accommodating. We were given a late check out with no issues, and were able to spend some time at the pool after check out. It was nice to have this extra time as we had a few hours before we needed to be anywhere. The hotel room was spacious and clean, and had everything we needed. The only thing I would say is please provide two robes per room, but we didn’t specifically ask for that.

In the center of everything. Great for family trip.

Parking confused me as if it was valet only?

Very clean

Really Nice Place!

The staff at Loews Hollywood was amazing! Extemely friendly and prompt. We barely waited for anything from extra towels to valet. It was great! The atmosphere was relaxing and chic. Even though the location isn't in the best area (not the worst either) we felt very safe at Loews. Everything was really clean. The only reason I rated it 4 stars for cleanliness was because there was a bit of some type of red liquid splattered and dried on the ceiling in our room...Valet, front desk, In-room dining, the coffee shop all were great. The food was really good and so was the coffee. The kids got to get a complimentary popsicle or candy from the coffee shop since we stayed there which made our kids feel special. My ONLY complaint is that our room got REALLY warm, especially in the mornings, even though we turned the A/C as cool as you could. I almost had to ask to move but since we were out and about most of the day we stuck it out. We got upgraded to the Hollywood sign view which was so cool, but may have contributed to the heat issues in the mornings with the sun.Overall a really nice place to stay. We loved that Universal Studios is so close (7 min drive).

Friendly, with a lot of options! works well and very convenient location!

Great Stay .

My wife and I were going to the Catalina Jazz Club in the evening and Loews is less than a 10 minute Uber ride. Also, it’s a short walk to Hollywood Blvd.

The staff were very friendly and attentive

This was my third time staying at this hotel. Rooms are very comfortable. It’s walking distance to the Hollywood Bowl.

This is a go to if you plan to stay close to Hollywood Blvd or literally right on it. The daily cost to park is not bad considering how convenient everything was... attractions, food, convenience stores

Lovely property, clean and staff were helpful. However, there was a lot of street noise that carried up to the rooms.

Stayed there many times best locations best price

None

Great Hollywood Location

Great location! Staff was great and beds were so comfortable!

Beautiful view of the Hollywood sign and the staff was amazing.

Very dissapointed that our deposit was taken on check in but never returned to us when checked out. It’s more than 6 weeks, still chasing. Overall stay was okay.

Amazing! Can’t wait to go back!

Loved being so close to Hollywood Blvd

Very close to shows and excellent restaurants!

The staff at this property were amazing. Very helpful, gave great recommendations for places to eat. Location was perfect. Walkable to so many great places. Super comfortable beds. Highly recommend!

Great location

very nice place to stay best hotel in hollywood

We stayed for 7 nights and had an overall great experience. Staff were very friendly and helpful. After the first night we had an issue with the faucet in the washroom that couldn’t be fixed. We were upgraded to a better room for the remainder of our stay - no hassle. Also, their on site restaurant wasn’t open most of the time so couldn’t use it. Overall I would recommend this hotel - great people, clean rooms, great service, great location.

Andy at the front desk was very kind, he explained things patiently and has a smile on his face the whole time. Cassandra who was on the chat was very helpful and accommodating.

Extreme disappointment!

Checked in last Thursday only to find out the bar was closed and there was no room service. Friday morning found out there was no breakfast. This is a full service 4 star hotel. I asked for a reduction in the rate and that fell on deaf ears. Their excuse “low occupancy”. Low occupancy or not a 4 star hotel must provide these services. That is the reason I book the hotel and the reason I pay the rates they charge! Disgraceful!!!!

The front desk staff was wonderful, warm, friendly, and service-oriented. My room, a junior suite, was spacious, clean, decorated well, functional, and had a gorgeous city view. The bed was incredibly comfy with plush linens. The shower had excellent water pressure and got very hot. I couldn't ask for anything more.

Whilst we totally understand the impact the fires habe had on california and it's businesses, to not have any dining options other than a coffee shop, no bar, or even breakfast during our stay was extreme. We were not informed if this before our stay. Had we been, we would have decided on a different venue as we were teavelling with 2 small children

Great Hotel

Everything was great!

Proximity to Shopping Mall and Hollywood sights is unbeatable... very convenient to Universal Studios as well. It was a little pricy, but I suppose that is to be expected given the location.

Love love love

Love the hotel and that staff is amazing, i definitely recommend this hotel if your looking to stay in hollywood. View was beautiful!!!

Excellent Property!

We picked this hotel because of it's closeness to the concert venue. Our check-in and check-out was awesome! Unfortunately, I didn't get her name but she offered excellent customer service. Her co-worker this morning not so much, so we were glad when she stepped up and handled out check-out and then even came to our assistance to get us back to the parking area.

We evacuated during the recent fire in California, and despite the reception staff's understanding of early checkout, the office later denied our request for a refund.

Love that it was in the heart of everything. Easy to get to the attractions. Getting from the parking garage to the hotel lobby was a bit confusing for a first time guest.

We booked a hollywood sign two bed room. Arrived after check in and were told the room wasn’t available. Waited an hour with kids, on my birthday. Eventually were given a non hollywood sign room. Contacted hotel, no response

Very convenient for all the best places in Hollywood

It was close to many attractions

Location was very nice and many perks of being VIP

Optimistic

We had a suite (#1206) during our stay. We always stay at this location when visiting SoCal however, it was the first time that we had to deal with a broken shower, torn rug, hole in walls and extended wait time for towels and sheets. Our experiences have always been great for the most part therefore it makes me disappointed to write this type of response. Although we enjoy this location we are optimistic this type of experience will not happen again.

We’ve stayed with Loews before and really enjoy these hotels. Anything that went wrong was directly related to the wildfires in California and not the management of the hotel.

Easy access to tourist places . Noisy and smoky areas around the property . Smoke alarm went off at mid night followed by loud announcement. It was all due to someone from the street smoke in the elevators.

Good location

The Loews Hotel was conveniently close to the Dolby Theater.

Very friendly staff, which really make you want to visit again. Great hotel, great facilities and lovely view. We did book a room with a view of the Hollywood sign and didn’t get a view but the staff were so nice, we didn’t mind too much. Can’t wait to come back again and stay here!

Honestly, the STAFF is what made this stay the best we have ever had. Whoever is hiring has a great judge of character and the personnel is AMAZING!

had to wait 4 hours for a check in. didnt get checked in till after 8pm. tons of others waiting for same thing. check out at 11 and they cant get rooms turned in 9 hours seems like need to hire more people to do so.

Beautiful, modern hotel. We had a nice clean room with a great view. Great walking distance to the Hollywood Bowl, and it was connected to the shopping mall with the Hollywood Walk of Fame right next door. Universal Studios just a short ride away. Nice bar and attentive bar tenders and staff. Highly recommend. Will stay there again.

Nice place!! Great location!!

Great pool and convenient to the Chinese theater and walk of fame. Nice room with comfortable beds.

If the fridge had been cleaned out rather than having old food innit I would have given 5 stars. Staff was great and they did try and make it right.

Great location. Clean hotel. Roomy rooms

Close to lots of things. Friendly staff, property was clean and comfortable

The staff was beyond friendly! They made us feel welcome and valued!

1 night only & pricey due to holiday weekend. Staff were a 10 & room was ok.

Would definitely stay again

Loews hotel

Tried to check in little after 630pm and room wasn't ready. Had to wait an hour to get room. 30min was in line after room was ready trying to get key after they emailed me my room was ready. Also couldnt use my 30 credit silver member on alcohol. Could of used a beer waiting for the room. Other then that not to bad. The valet parking I feel is a little pricey.

Reasonable location but rooms are noisy… could hear service lifts every time they were used. Manager did change our room but still noisy. Could also hear most noise, conversations in adjacent rooms. Was only there to go to Universal so ok for 1 day.

Great Hotel!

Great Service and Location

This was my third stay at this hotel in 5 months -- it is great! My go to hotel in Hollywood after a horrible stay this summer at the hideous Dream Hotel. Loews Hollywood has great service and great location. I will be back again.

Hotel with great location with lots of eatings and attractions nearby.

hotel check in is at 4p and when we got there, room was NOT ready and had to wait another hour and a half.

Very nice hotel and great spot in Hollywood

The hotel is in a fantastic, safe location of Hollywood with many amenities on the doorstep including Ovation Mall. The staff are knowledgeable of the area, friendly and helpful. However, the hotel needs a refurbishment due to the interior's tired look. Also, the cleaning regime of the rooms especially tables and windows need a major overhaul in my opinion.

Close to all attractions.

Love this property!!

Poor customer service while checking in late at night. Room wasn’t ready at 11pm and had to take my whole families bags to the room unassisted because the bell service doesn’t work 24hrs.

The Hollywood Experience

The place to stay in Hollywood. Walking distance to shopping and food. Took a picture of the Hollywood sign from our room! Took a little while to check in due to a “backlog” in housekeeping and a lack of ready rooms, but the staff was apologetic and helpful. Comfortable beds and the showerheads were great (water pressure).