Nicest place to stay in this area as it is right on the beach.

We had a great time. The resort is older but still nice. Food was great and staff was phenomenal. We will definitely return.

Very nice relaxed atmosphere. Staff was amazing. Could use a better dining experience or more variety.

Was amazing experience!!!! We as a family we enjoyed!!!

spectacular hotel, wonderful beach, impeccable service

Relaxation

Beautiful views, very chilled. Friendly staff

Great location and beach

The pool and beach are amazing

I enjoy my stayed

Great beach access, good value overall. Staff was very friendly. Concierge was very very helpful. Problem with ATM on property and "security" person who blamed the guests for it not working properly.

The staff was very accommodating and polite. I enjoyed the activities that the resort had to offer as well as the local foods and shops. I highly recommend this location and I cannot wait to come back.

This place should have 5 stars! Don’t listen to the negative reviews. The staff are always friendly and accommodating. We got our toothpaste confiscated by TSA and a horrible layover delay. The start behind the counter provided us with toothpaste at our door before we even finished checking in. The food was fresh and different every night for dinner. The resort itself is quiet and empty to my preference. Since the sun sets around 5:30 in December, by the time you shower and eat dinner, depending on how long that takes, there is not much happening in terms of night life. There was one night of karaoke which was fun. If you prefer a lively resort at night, look elsewhere. If you want to relax then this is the right choice. I would come back for a relaxing quick stay any time.

Very relaxing

One of the best place for vacation and quiet and the food was the best they have so much of different variety of food from breakfast, lunch and dinner was my favorite. The staff was amazing and very helpful with everything we needed because we travel as a group of 5 adults.

The hotel staff were all really nice and accommodating. All that i interacted with were lovely and willing to help.

Great views and good food and service

There were 4 of us in my party and we all agreed there was nothing bad to say about our stay. The property was beautiful and the staff went above and beyond. Every staff member we encountered made us feel welcomed and were great fun to be around. Food was excellent as well!! Would definitely go back again.

The rooms had a strong mildew smell and felt super humid and were outdated. The A/C in the room wasn’t working properly so you either froze or felt super humid that even the carpet felt wet. Beautiful beach and pool area despite the birds pooping in the pool. Some staff was not friendly and felt like it was a chore for them to wait on you but there were also great bartenders like “Alicia” she was amazing. The spa was mildew ridden we couldn’t tolerate even walking by there to get to the gym. There was 1 restaurants which only opened for breakfast and dinner. Lunch can be ordered by the pool bar or pizza. The elevator only worked the first day and we were on the third floor so every time had to climb steps, including when we checked out a day earlier than planned with our suitcases. There’s absolutely no nightlife or entertainment only a day DJ. Toward the end of our stay we found out the resort was sold.

Front desk clerk and manager were incompetent at finding our reservation or a solution for over 20 minutes. We had to request refund and book a hotel elsewhere.

Rooms nice, food horrible was served spoiled sauce twice, chef Dwain Claire was extremely rude instead of taking the criticism and trying to doing better, the last day we took off the all inclusive package‼️‼️ the food was deplorable.

The property was mostly empty due to the off-season. THe staff were very friendly and helpful. The rooms were dated, but very clean and well maintained. THe only complaint was that both elevators were out in our building, so we had to walk up stairs and carry our luggage out of our room. The food options were extremely limited - really just one choice of resturant per meal, but the food was decent for an all-inclusive. We would go again.

Staff

The staff at the Waves beach bar were rude. They literally chased me down after I asked for 2 diet cokes and questioned me if I was getting drinks for staff. They make you sign for everything even though it’s all inclusive. None of the restaurants were open and you could only get lunch from the beach bar. Our keys to room never worked and our air conditioning went out (they did move us to a new room). The food choices at Buffett were not great. The pictures show paddle boards and other items available at the beach but there was nothing out. But by far my biggest complaint was the staff and manager at the beach bar. They acted like it was such a big deal for them to get u a drink or food even though there was no other choice for lunch! Security officers were great and super friendly. Front desk people were awesome.

Property easy access to pool, beach and ocean.

Staff were very friendly and kind-hearted. Thank you for making my autistic son’s birthday extra special! I truly appreciate it!

The property was amazing clean people and staff where very pleasant and nice

Overall the resort is nice, the beach and the pool are amazing. Only the food not so many choices almost same food every day. And the service can be little bit better.

The location and amenities. It's the people that make it very special.

A group of 12 traveled with me from Louisiana thinking all inclusive. Well, unfortunately everything we wanted was limited and no alcoholic drinks we drink (Hennessy, vodka, etc) was included in all inclusive we had to pay $18 a cup for alcoholic beverages we drink. I don’t think it should have been that way. We were under the impression everything was included.

Details

When we first arrived the storm had knocked the power out but eventually it came back on. In our room one light was not working. When we thought it was all inclusive for everything, it wasn’t. All inclusive was only for one side apparently and not for any club on resort. All top self liquor was not included in all in clubs I’ve package so if you want Tito’s, jack Daniel’s, etc you had to pay. There was this nice restaurant off the resort but ofc it wasn’t included in the package as well so you had to pay. The stay was nice and we had a great time but I guess it’s who you go with also. The only thing was there wasn’t a lot of activities and the side we was on was so dead not a lot of people until the week days came .

Worst service ever

Poor service: staff take too long to take your order and they don’t even take them correctly. I believe they need more training. Need to have a variety of food. Every thing was fried. A lot of junk food, nothing really healthy. They only offered fish once in my 5 nights. Kids didn’t like spicy food. Beach was awesome and pool’s view was wonderful. Room size and cleanliness was great.

Great location with a beautiful oceanview. We were pleasantly surprised with the all inclusive option since they had a main dining room, pizza place, lobby bar and poolside snack bar. Our room was clean and the AC very cold. It was quiet for 4th of July weekend, but we were happy that the pool and beach weren’t crowded. We would definitely stay there again.

Hotel is old, one side is falling down. Rooms are clean. Beach is beautiful. Service, food and drinks not very good.

Very friendly staff !! Beautiful view.

This was one of the most interesting beach resorts I’ve stayed in. The pros: the amazing beach with white sand and clear water, infinity pool and lap pool, good food at the buffet, the free kayaking, and some very friendly staff. The cons: the hotel is a little worn down, there isn’t a lot to do around the resort, the food at the beach bar isn’t great, and some of the folks on staff could be a little short — not rude but not friendly either. Pro/con: there was hardly anyone at this resort! At times it was great because it offered a lot of quiet and seclusion, but it also would have been nice to have more people to meet — since it was a solo trip for me. The larger resort next to it is also totally shut down, so it gives post apocalypse vibes too lol. Overall, this is a good, quiet resort with a great beach, however it’s showing its age and it’s evident that the area has seen better days.

Overall a very good experience. The staff was great and I felt that everyone from front desk to concierge to room attendants were exceptional. Food was also solid for an all inclusive resort. The rooms could use a bit of a touch up with fresh paint and new carpets. Pool and beach area are quiet and relaxing. For the first few days we really felt like we had our own private beach.

Beautiful

This place is FABULOUS! To anyone who's never been here before you are in for a spectacular experience. when we stepped on the property, It was more than we had ever expected and more. The beaches are phenomenal. Very white sands. The water is gorgeous, clear, and warm. And the pool is immaculate. The Jacuzzi is fabulous late night. They have kayaks and paddle boards available for use. And the food is extraordinary, delicious, so fresh and the chef will accommodate most special requests. Last but not least we have to mention the wonderful staff here at this resort. We were treated like Kings and Queens. I have traveled a lot and have never come across a friendlier, happier, most respectful and helpful staff. Everything and anything we needed was taken care of swiftly and we were always checked up on. We stayed 9 days but never wanted to leave. We are definitely coming back- soon gang, thanks to all of you: floyd, candera bernard angie bobbie kevin cadeisha keenan alicia alphanza marion raphael Love from Debbie And Karen

Stay Away: A Hotel from Hell If I could give this hotel zero stars, I would. My recent stay at Lighthouse Pointe at Grand Lucayan Resort was an absolute nightmare, and I wouldn't wish it upon my worst enemy. Let's start with the rooms. We booked three rooms for our group, and each one was a disaster in its own right. In the first room, we were greeted by a half-naked man who seemed just as surprised to see us as we were to see him. It was a clear violation of privacy and left us feeling incredibly uncomfortable. In the second room, the air conditioning and shower were both non-functional. We might as well have been sleeping in a sauna, and the bathroom experience was like standing under a faucet stuck on scalding hot, with no relief in sight. And as if that weren't enough, we encountered the same issues in another room. It was like playing a cruel game of musical chairs with our accommodations. But the pièce de résistance? A cockroach. Yes, you read that correctly. One of the rooms was infested with cockroaches, and despite multiple complaints to the cleaning staff, they left the unwelcome guest to roam freely throughout our entire stay. It was utterly disgusting and unacceptable. And let's not forget about the all-inclusive debacle. This hotel advertised itself as "all-inclusive," but in reality, there were only three sad excuses for meals available, each lacking any semblance of flavor. It was like eating cardboard with a side of disappointment.

In 3 nights we have 4 rooms , every thing is broken

Floyd and Moose made our trip. The whole staff was amazing! Definitely going back soon!

It was a beautiful facility, great staff and a much needed relaxed getaway. Also enjoyed meeting the friendly locals at the market.

It is a beautiful hotel.

The people that work there were the nicest ever!

Great service by all employees

The property was very good. They have adjacent buildings that were not open due to the hurricane back in 2019. Dining was limited.

Staff was very friendly. Food choices were good.

very nice ocean view, pool, grounds. very quiet and relaxing. The staff was very helpful and friendly. We plan to return here later this year.

This “All inclusive” hotel is a waste of time and money. Same menu for the 4 days ! Mattresses quality terrible ! Air conditioning set to a specific temperature that can’t be change. Pastries from bakery “old” and the liquor terrible. Have of the hotel rooms still with signs of the storm ! Not recommended at all. Staff was nice at least and very friendly!

Overall ok Buffet choices needs to be different every day! Dinner buffet was exactly the same every night and breakfast choices were exactly the same every morning, not even a tray different day to day!

Very limited dining. For the all inclusive price we paid there wasn't any food choices. Pretty much same food choices every day all week long. Huge disappointment. No night life. The pool was beautiful, but the water was cold, so nobody was using it. Staff was friendly. The gym area was great.

Absolutely wonderful experience. Entire staff was friendly and courteous. Food was excellent. Area was quiet clean and safe I’ll go back next year

The worst feeling ever is asking the front desk person if my credit card information she photocopied is secured and she looks me dead in the eyes and says …. I didn’t copy your card … after watching her walk into the side room and watch her through the glass in the door photocopying my card !!!!!!! The trust was broken after that because why lie about it !!

The Grand Lucayan Bahamas's Resort was above my family expectations. Day 1 to Day 7 it was truly a gift to meet and learn all the hosts and the people of Freeport. With beautiful beaches to beautiful smiles. This blows away Nassau Area of Operation. You looking for quite yet adventure without so much westernized living then Freeport is the gem hidden away. Food awesome, resort room awesome, and the beach beautiful. It felt exclusive. Coming back with an extended family in a year.

everthing was amazing the atmosphere the people and the food

We traveled as a family of 13 this was our 2nd year in a row visiting the same exact time there was a difference in the 2 experiences. This trip was all inclusive in the past the mimosas for breakfast was included in the all inclusive package this year we were charged $10 per mimosa. There was no New Year celebration on property this year. TVs at the bar did not work there was no community tv available to enjoy the bar and watch football. We asked management if they would keep the outdoor TV on at the bar to accommodate the people on the property that wanted to watch the football game. We were told no. There is no food available after 9:30. After our first visit we had planned for this to be an annual family vacation after this years experience it will be our last trip.

Everyone and everything was top notch- but I didn’t enjoy the loud DJ music that played daily from 10am to around 5pm. It would have been better to play from 12-3 ish so that the beautiful sounds of the water and the peace of the island could be experienced once over the 7 days stay.

Had a great time. Was able to relax and slow down - destress. Would have liked to have more variety of seafood served.

The hotel itself is pleasant, but a little behind on maintenance. The first room we were given did not have working AC and was unbearably hot (even in November), same again for the second. The third room was great though! All the rooms were a decent size with comfortable beds, large wardrobes and pleasant bathrooms. Staff throughout were friendly and attentive. The hotel area, pool and beach are nice but the beach is not cleaned and there was plenty of seaweed and rubbish on it, not terrible, but not the paradise shown in the photos. Lots of surrounding buildings are damaged or derelict, although this does not detract from the hotel too much. Food in the restaurants was so-so (all inclusive package) - it was all buffet and the menu options were unavailable. We felt the buffets were a bit hit and miss both for Breakfast and dinner. Between these times there is a snack bar, very limited cafe and a pizza restaurant (pizza restaurant was good). The hotel welcomes cruise ship passengers on day passes, so be aware that some days will suddenly be much busier around the pool/bar.

The lighthouse point is like a secluded island in itself. The staff is very hospitable and friendly. This is a business trip; however the next time I visit it will be with family.

Me gusto el lugar en cuanto a su piscina y playa. No me gusto que el todo incluido es muy limitado y basico. Las opciones de almuerzo son bastante pobres. Si no te importa la variedad en la comida este es el lugar para ti con playas increibles.

Great beach and food. Needs more night activities.

very close to the beach

Rooms bad smell,not clean,poor variety of food,awful service

Very bad

Very friendly staff. Dining, snack and gift options are very limited but the options that they do have are prepared well. Good stay and enjoyable time overall.

Very enjoyable stay with the family.

Ants on food, no AC in July, no compensation.

We arrived early and were told we had to wait until 3pm to check in so we did. At 3pm we were told our room was still not ready. We waited until 3:45pm and the room was still not ready. I requested they find us a different room that was ready which they were able to do. When we entered the room, it was very hot and incredibly humid (this is coming from someone who had lived in Florida her while life). A dehumidifier was in the room but not running. After emptying the water, the dehumidifier started to work and we turned the AC all the way down just to get it bearable in the room. On the second evening of our stay at 10PM, the power flickered from a storm. When it came back on, the AC and hot water did not work. As of 3PM the following day, the AC and hot water in the entire resort still did not work, they did not know why, and could not give an ETA for repair. No AC, in July, in the Bahamas. The all-inclusive only includes one beer option and low no-named liquor. The bar closes very early and only one is open at any given time. The restaurants are typical lower end buffet food; however, the morning after the power went out, the breakfast buffet had sugar ants all over the food. I notified the staff who proceeded to leave the food there as other guests went to eat from it unknowingly. It wasn't until I notified a different wait staff member that they removed food where the ants were. Only compensation was to refund the nights we did not stay after leaving for another hotel.

The food was not good at all. No room service, no activities at night either.

We really enjoyed our stay at Lighthouse Pointe. Amazing location, great food. The staff was friendly.

We had an amazing time at the Lighthouse Pointe Lucaya. Looking forward to return in the future

Nice stay, but would have liked more. Pros: Friendly staff Beautiful views Beautiful beach, pool, and hot tub My ac worked. Bell man often took us to market place Near market place and offsite restaurants Cons: Limited food options. One place for dinner and food wasn’t great If you order from Waves or the pizza place, expect a long wait time Nothing much to do after 10pm. Pool closes and not much entertainment Staff are friendly, but disorganized (was charged twice for a late check out and had to show receipts. Also the person I traveled with was sent to another person’s room at check in. If you pay for a late check out, your all inclusive won’t be included in the extended amount of time. I found that out after i paid for it All inclusive doesn’t include mimosas Also, have cash and card. Most places are cash only, but the resort had both cash only and card only places

All inclusive option not worth it. Food options no good. Drinks options no good. No activities at the pool area or beach for those staying at the hotel. Overall the experience for those that are looking for an all inclusive location is not good at all for what you pay you pretty much don’t get anything. I would not recommend this place unless they revamp their services, all inclusive including breakfast, lunch (which is at the pool bar horrible service and some days they only have a buffet with hotdogs and burgers which is not what an all inclusive should be ) dinner not many options too. I honestly think there is potential on this hotel but they need to change everything around there in order to compete.

We had an excellent stay! I very much enjoyed our time this week. It was an amazing trip and the resort was great. The staff and service was better than expected.

Everything was good

Property was well maintained. Clean & comfortable bad and bathroom.

The breakfast and all meal are very bad and not meal for lunch. It is expensive for these inconvenientes.

The staff was awesome. The food was excellent.

This property was so disappointing. It took us 4 room changes until we found a room that didn’t have something broken. The food was ok and there was hardly any variety. The lobby and restaurant was freezing. They had no activities planned during the day and there was No nightly entertainment. There were no water sports included. We had no hot water for 24 hours and when we got it back the water was brown. The service and staff were not friendly and attentive. Overall a huge disappointment. I’ve gone to an all inclusive the past 3 years and had great experiences but this was awful. Do not recommend it.

The hotel front staff was nice,super friendly and accommodating, especially the concierge. Housekeeping was outstanding. The things that we did not like, was the extremely limited menu and food options. Not only were dining options, limited, but it seemed as if the staff did not want you to take food out of the dining area no room service, and at times it appears, as if the wait staff was overwhelmed, thus limiting their attentiveness the accommodations were definitely not four-star maybe three stars. This was not what we were expecting from a “four-star resort

Amazing Resort - great staff, great beach, great pool, overall an awesome stay and vacation. Will definitely go back again

We just got back from staying there last week . Very clean place and staff was wonderful! The only down fall would be not having different dining options at night and there was no entertainment! But we had a relaxing time

I loved the beauty, peaceful scenery and quiet surroundings. It was relaxing. Rooms and grounds were very clean. Staff was helpful and friendly. Temperature of food was inconsistent, but there was a great variety and good taste. Overall, I enjoyed the experience and willing to return.

The property was beutiful with a very nice pool. Some of the staff were friendly.The room was comfortable, I did not like the food, very limited selection and poor quality and preparation.

This was my 3rd time at Lighthouse pointe. Dont believe i will be back. Property is nice but hotel itself only wants to cater tto the cruise ship people that come in once a day for a few hours. All inclusive package has changed. Less food options and you can not order food from menu that they advertise in front of restaurant. Buffett style meals (every meal) got old pretty quick! Meat options were slim for guest basically chicken and fish NO red meat offered for the whole week. Ended up going to an outside restaurant and paying for meal because we needed some red meat! The straw market was a horrible experience! Had to watch money closely because they do not want to give change back, hoping you will walk away and leave them anything extra over your purchase. I even had one lady grab my arm and pull me into her booth!! Didnt end well for her. We tried every day to do some kind of excursions but nothing was going for tourists, only for cruise vistors. Very sad because i loved this place based on my experiences the first 2 times. Wont waste my money to go back.

The beach was beautiful! The staff was excellent, friendly and very accommodating. The resort is old but well maintained. The room had a musty odor. No hot water the entire stay and no water pressure in shower. Made several complaints to management but no resolve.

The beach at Lighthouse Pointe was fantastic. The pool was really nice, too. For the crowds that were there during our stay, there were enough lounge chairs and umbrellas. The DJ didn't play much of a musical selection - I suspect he was playing his favorites. It was nice to see the local school swim team practicing in the lap pool. Our room was large and comfortable. The frozen mojitos and strawberry daiquiris were very good. Employees here were friendly and good at their jobs. The food was good - sometimes too salty - but I was disappointed that dinner was a buffet every night. Breakfast pastries and dinner desserts were outstanding. I found this resort perfect for a relaxing vacation. If I was looking for more activities or nightlife, I would have been disappointed.

The pool and ocean views were amazing! Staff was so friendly and accomodating. I didn't like that there were not a lot of food options. Only one place for breakfast lunch and dinner.

Beautiful water views right on the beach with excellent service and staff. If you just want to sit in water and look at water, this is a great spot. We had a wonderful time away. Do pack a sweatshirt-- even in the 70s, a wind off the water can be chilly at night. And swim shoes would be nice in the pool-- the bottom is a bit sharp. We found the food to be excellent as well. We went with the all inclusive, and thought it was an excellent value.

The views of the ocean and the soft sandy beach was awesome. The lifeguards were always visible, approachable, and on there game with watching out. The restaurant cooks, waiter/waitress staff, and bartenders were amazing. They were all engaging and had such beautiful spirits. The first night the food was great, flavorful and fresh but the rest of our stay it got real bland and rotational. The front desk staff, they weren't rude, but you knew when you walked up to the counter that you were bothering them. They were not engaging or eager to help. They did answer our questions but not out of a desire for us to have a pleasurable experience or get what we needed.

The property is just like the photo but even better is how friendly,helpful, professional and outstanding the service was. I am now a huge fan of the Bahamian People and the culture and food. I am already planning out my next getaway to lighthouse. I recommend it one million percent.

Location, location, location, great staff. Room a bit dated but steps literally to the ocean. Starting renovations after sale last year but a wonderful resort.

The staff was very pleasant. Room was OK. A little musty on arrival but perhaps the room might have been closed up. They did provide a dehumidifier that helped albeit noisy. BR could really be updated.....tile grout etc.... But remember these people went through a terrible hurricane that devastated the island. Over all pretty good experience.

The resorts in Freeport are still recovering from the hurricane, so my expectations were modest. I was relieved that the property was in good condition and well maintained. The staff were mostly friendly and helpful, but the restaurant service was very hit or miss (one evening meal we were almost completely ignored). The room as clean, very large and everything worked. The food was somewhat of a disappointment - very limited selection and again hit or miss on quality and preparation. The breakfast buffet was excellent, though - especially the omlette station. The delightful straw market is an easy walk from the resort. Overall, it was a pleasant getaway from winter weather.

From the first day we arrived, it was amazing service. Everything was good from the food and drinks to the hospitality of the staff. I would definitely plan another trip back here

Excellent trip❤

The location. The people (staff) were unbelievably friendly. The food was very nice.

there was no atmosphere, dining options were not good, breakfast we were served stale bread, beach not clean ,straws and plastic cups not cleaned up, food served to the beach area in plastic containers, tractor raking the beach and no one picking up the trash he rakes up, he pushes all the trash to one end of the beach, none of beach servers clean the area , they walk past the trash , broker sun loungers are placed on the beach for people to lay on, other broker chairs and trash along property line not being cleaned up. I understand there was a storm, its not like its the 1st storm to pass this way. with all the staff on this property there is no reason two people cant keep this small beach area clean, the property is in an ideal location with beautiful beaches . the hotel next door has been abandoned since 2017 and more along the shore line are also abandoned and more trash is littered along the beach from those properties. the rooms at Lighthouse Point are a great size , bathroom great size, but the humidity in the rooms is crazy, the beds are comfortable, more cleaning would do well in the rooms. The concierge was very helpful with organizing our snorkeling trip , bare staff was friendly. food was acceptable for dinner. Breakfast buffet should be abandoned and a new idea should be implemented.

We had a terrible experience overall. We visited for a wedding for a good friend and flew into the Bahamas directly. Upon arrival the AC was out (which is listed as an amenity offered) after a few hours the front desk called our room to let us know the AC for the entire resort was out and it should be fixed in a couple hours. It wasn’t, we slept in a 87 degree room. The next morning, we asked about the AC and they told us it would be fixed by noon- it wasn’t, we again slept in a 88 degree room, our friends wedding had absolutely no AC so after dinner we took the dancing outside to get some air flow at least. A room was offered to our friends and elderly family members at a sister facility but rooms were limited so we stayed at the property again for a third night with the temp reaching 89.8 degrees. No air flow either. Stagnant air. The next morning our friends decided they didn’t want this for their wedding party and moved hotels and so we went to the front to also cancel the remainder of our stay, we were told we ant get a refund because we stayed at the other sister resort WHEN WE NEVER DID. We were told this will be resolved, that we would get 100-$150 per night we stayed in the heat and a remainder of the refund for the night we did not stay and paid for a new hotel out of pocket about 10 miles away. And so we are STILL, 5 nights later battling for a refund. We have not received our $100 for each of the three nights we stayed or our money after leaving the hotel.